Knowledgeable, informative and reasonable to work with and maintaining my Subaru. I was able to get…read moremy Subaru regular maintenance done for a very good rate. Owner also educated me about upcoming maintenance he and the manufacturer recommend.

I've used both the Anchorage and Eagle River "A&A The Shop" locations. Both locations did…read moreoutstanding work and provided excellent customer service. But I must mention Zack at the Eagle River location. He went above and beyond my expectations; I had just met him, was broke-down along the road and couldn't get an immediate tow. Zack helped me retrieve the car, had it quickly diagnosed (transmission), gave me a fast turnaround date with a fair price, plus gave me a loaner vehicle! He has set a high standard. Won't use any other shop for our Subaru.

Reasonable priced. Friendly and professional staff. Provides estimates via text after few questions…read moreby the front staff - which is helpful given my busy schedule; can't always answer the phone.

Their prices were great, in my opinion. I paid 1/3 of what the dealership charged me for the same…read morework. They also found a safety issue, verified with me for correction, and got it done in the time frame provided. Definitely made them my auto shop for my truck.

Customer Service: Just an old mechanic! Knows ALOT about cars just not small talk lol…read more. Cost: Hourly rate $120.00 dollars- but he will pro rate the time if not used. He is as honest as they come. Service: I had an appointment and still showed up a day early for a drop off and he got me in and out a day early. Advice: You can trust this shop to be honest and fair. So, will be telling all my friends to pay them a visit when in need.

Bill fixed my radiator hose leak for $20 on the same day yesterday. It was the busiest week of his…read moreshop, but my wife was 8.5 months pregnant and I was in a tight spot. He fit me in and did a great job. The car runs great. I was worried that I had a blown head gasket. Instead I ended up with a very easy repair and bill and my car is still running strong at 321K miles 1995 suburban. Bill does stuff like this all of the time.

Fast and easy In and out…read more Thank you for your service Midas I will recommend to my friends.

this place is awful. they have no managerial mindset. drop a truck off for oil change at 8am. they…read moresay they close at 6. i show up at 550 with 4 techs sitting around talking. then they all scramble when I come in. "oh youre up next." of course. I sit here until 6:45 and listen to 5 complaints. not of time but of quality of service. avoid this place. it sucks

This gentleman came out in -15 degree weather, helped me start my car. Excellent customer service!read more

After utter failure at the Ford dealership and refusals by the freestanding repair shops, I…read morecontacted Renfro's to see if he would repair the transmission cable on my 1996 Ford Ranger. I had purchased a replacement part that I hoped would work. Well, this eager young man was there in a day and made clever modifications to complete the repair without problems. In fact, he made it better than the original design! His charge was ridiculously low, so I gave him a well deserved tip. I give him my highest recommendation.

I went to Eagle River Automotive to get a hole my tire plugged. Service was super fast and easy…read more Cheap as well, only $20! They also were the only place able to get me in right away.

DO NOT GO HERE! THEY RUINED OUR CAR!…read more They purposefully went and destroyed our van along with messing with items in the car without permission (eg: our back hatch). Now the car is unable to work and will be $11,000 for a new engine or $500 to sell. This is unacceptable and atrocious work! Another issue that happened with them was my other car was brought in to fix my heat and they didn't fix the fuel pump, which led to all my gas leaking out. Under no circumstances should you go here. They will purposefully ruin your cars.

Experts , highly recommend for your next vehicle repair. Updated me on potential safety issues with…read moremy vehicle, which were repaired in a timely manner. I'm very satisfied with the service which was performed.

Being new to the area, I really appreciate the honesty of this business. I had my transmission…read moredone, and granted it was an expensive job, but nothing was hidden and when I asked questions it was explained very thoroughly so that I could make an informed decision. These guys don't pussyfoot around, and I love that. There's nothing worse, IMO, than sunshine and smiles being blown at you like you're stupid. These guys know what they're doing. And it was Fast! Thank you GT Automotive

I purchased a new Toro lawnmower that was shutting down after starting and then would not restart…read more The place I bought it from was no help and said to take it here as they are a Toro authorized service provider. I called and explained my problem, the owner said to bring it in. He looked at it and was able to fix the problem right then and there. His customer service was excellent- it is obvious he takes pride in his work. He answered all my questions and it was wonderful he took the time to deal with an issue that the seller would not. The whole experience was very positive and I will make the drive to ER for future service needs.

Last summer I needed a replacement grass catcher bag for my Honda engined lawn mower. I lost the…read moreoriginal bag when we moved into our in custom built home. I spoke with John the owner and he said take a picture of your mower and I think we can fix you up. He is ex-Army paratrooper and full of energy. He had a replacement catcher almost brand new fo $20 bucks. He s very busy guy but very kind and customer oriented. He treated this disabled Army pilot with respect and thanked me for my service. There is an incredible inventory of used and repaired gas engine powered equipment of all kinds. I would be amazed if he doesn't have what you need in the way of parts, service and repairs. Folks who complain about this business probably have unreasonable expectations such as repairs of seasonal equipment. Obviously you might have a bit of a wait. Plan ahead !! Thank you Eagle River Small Engine Repair! CWO Michael Stanton retired US Army Aviation Wasilla