Friendly Flooring is definitely a gem of San Diego County! Jason was very professional, friendly,…read moreand his communication was exceptional. Within a week our old carpet and tiles were replaced by modern floors. Work was completed on time. As with everything in life there were potential hiccups and bumps along the way, but Jason addressed them promptly and professionally. Big THANK YOU to Jason, Brock, Herbert, Eric, Vito and everyone involved in the project! Definitely recommend Friendly Flooring.

We had approximately 1,100 square feet of TecSun laminate flooring installed to replace our dated…read morecarpet. The new flooring looks beautiful. Carpet removal and installation were accomplished in under a week. We appreciated Manny, Carlito, and Enrique's attention to detail and response to our requests during the installation. They are real professionals who worked quickly, efficiently, and were considerate of our need to live in the house during the project. They used great care in moving furniture around, and cleaning up each evening. Also a shoutout to Brock for his expert patient assistance in the showroom, helping us to decide the best product for our home and our needs. The estimator Tony, was great to work with as well, accommodating our schedule and getting back to us with fair pricing and flexible scheduling. I'd highly recommend Friendly Flooring. Quality products installed by real professionals.

Great service, fair pricing, and beautiful work!…read more I found this company through their Yelp reviews and messaged them through Yelp. They responded in less than 15 minutes and were able to schedule a free in-home estimate. Robert arrived right on time, helped us choose the right carpet and color, and gave us very helpful advice. The pricing was very reasonable and transparent, so we decided to move forward. The crew came just one week later, right on schedule, removed our old carpet, and installed the new carpet beautifully. The entire process was fast, professional, and hassle-free. We're very happy with our stairs and would definitely recommend them!

Starting my review 1 year after install. Overall we had a poor experience for the following…read morereasons: 1. The general expectations for install were never communicated to us, we have never replaced flooring and didn't know they would be demoing the entire house and then installing, requiring us to vacate the home. For someone new, it's reasonable to assume they might go room by room? Maybe not. Setting out general expectations and timelines in advance would be great. 2. The job took much longer than originally stated. 3. Quality of baseboards that they replaced was much lower than what we originally had installed. 4. The overall quality of the install was poor. It was clear they had no idea how to work with this newer product. Especially when it came to the stairs which they redid and it's still not right. 5. Photos included of messy filler/caulking, install spaces between joints and large spaces next to walls, creaky steps (multiple). I waited one year to review as the sales person said that "of course the steps will creak when they are new but when they settle in it won't". I feel like they are "settled" now but they still creak like crazy. They weren't the cheapest quote we got, we thought we were getting quality install and were ok with paying more but that was not the case.

Picking carpet felt like an intimidating choice, but Tommy made the whole process so smooth and…read morehelped me feel confident. He talked me through all my needs and preferences, helped me load a handful of samples into my car and didn't bat an eye when I kept them for a week. I wanted a fairly short turnaround time for measuring and installing and Direct Carpet had no issue with that. They ordered and received the carpet quickly and initially said our project may take a day and a half to install. My husband and I moved everything off our existing flooring so the Direct Carpet installers finished in just one day and we are so happy with the finished product!

They did an amazing job. I love my new carpet!!! Tony did a great job installing. Would highly…read morerecommend!!

Thank you to Jaylene (sales) and Jim Burks (Installation) for the great customer service. West…read moreCoast Flooring has a nice selection of flooring and reasonably priced. Jim Burks saved the closing on our house by coordinating installation with two realtors, lender and escrow. The flooring looks beautiful. Kudos to this company. All staff were great!

I wrote a glowing review about the sales and installation of a Shaw flooring product three years…read moreago. Little did I know at that time that their customer support does not exist. As a longtime Costco member, I expect a positive experience when making a hefty purchase from one of their service suppliers. In September 2023 we purchased engineered hardwood with a lifetime warranty from West Coast Flooring in Vista for just under $25k. Within weeks of their early October installation we discovered serious splintering in a number of boards. It took two months and considerable resistance from Shaw Flooring to get those defective boards replaced. Now at three years in an adult household, there are random boards where the finish with a lifetime warranty is failing. Again West Coast Flooring denies any responsibility. We regret paying almost $25K for what seems to be a defective product. The solution from West Coast Flooring is to replace it. Buyer beware! I do not recommend West Coast Flooring or Shaw products.

Responded promptly. Very professional. Listened to what we wanted and gave us options that fit our…read moredesires. Good pricing. Crew arrived on time and complete the work (3 bedrooms and walk-in closets) in one day. It looks like they did a good job. I will update after a year or so with a follow on. Hopefully carpet will hold up, and no re-stretching will be required. Our old carpet was only 5 years old and had already been stretched once, so I hope this will be better.

We used Universal Flooring for our flooring remodel of our home in Ranch Santa Fe. The Customer…read moreService was excellent with owner Cristian who helped us understand the different tiling options. After comparing prices with other San Diego floor companies, we found Universal Flooring to be the most competitive. Highly recommended.

Jesse was fantastic. Duane was very communicative and helpful. Price point was great for the…read morequality of work done. It was a big project and Jesse knocked it out of the park. He even came in on the weekend once or twice to finish up. Really appreciate the effort and quality.

Our experience: fast response, quality carpet selection and friendly communication. The gentleman…read morewho installed the entire top floor of our home was phenomenal and needs a raise! He, alone, got it all done in one day. Amazing. Side note: every time we step on our new carpet, we can't believe how plush and beautiful it is! We have NO buyer's remorse whatsoever.

Nice product and team. There was a blemish on one of the tiles that we noticed after the…read moreinstallation was complete. They stood behind their work and replaced the tiles right away. Happy with outcome.

When we needed new carpeting I knew exactly where to go! They did all of our floors many years ago…read moreand they stand behind all that they do. The owners are the best and they have amazing installers that care as much as the owners. I was having a hard time trying to decide how to update our stairs. The carpet is "runner style" and all of the staff was amazing at providing design choices. The install on runner and working around the wood is not easy and can look bad if not done well. Reach out to Rebecca and Mike if you need floors! Carpet, wood, ...they don't all very well. We have been a customer for over 7 years now.

A pleasure to work with this company! They are very responsive and do good installation work! We…read morelike the quality of the carpet very much.

So many things to say about this company. Mostly awesome! Josh who came out to measure, show…read moresamples, and send us a quote... the bomb!! The lovely woman Jackie who would text regularly with updates and keep me posted on which flooring team was next, awesome! Both the carpet and the laminate flooring teams were always on time and worked overtime and did an absolutely beautiful job on the floors. The only bummer was that they knew our house had just been freshly painted and when the job was 100% complete there were blue splat marks on the walls (I'm assuming from a glue), some scratches I had to repaint and some of the baseboards were a different material due to curves which caused them to be tan not white like the rest. Other than that I really did love the company.

I had a very particular request and had made calls to several other companies before choosing…read moreUnique Flooring. Mr. Oliva contacted me immediately and discussed pricing and timeframe. He was able to get my flooring done quickly and the price was great. The crew was on time and answered any questions I had about the process. Mr. Oliva and the crew seemed to really care about my concerns and the overall finished product and for that I am grateful. Would highly recommend and use again if needed.

Outstanding service in process to detect source of mold found when original flooring was removed…read moreand when new flooring was installed -- excellent communication, very organized, well connected with other local companies, thoughtful attention to cleanliness, and great product choices

Legacy Flooring exceeded my expectations! I love my new California Classics Mediterranean Flooring…read more It's beautiful. Legacy beat a competitor in price by over $6000. The crew did an excellent demo of the existing flooring and installation of the new, cleaning up each day. The crew was always on time and were courteous and even finished the job a couple of days early. I highly recommend them.

I have worked with the Legacy team on multiple occasions. Most recently, I asked Legacy to support…read moreus in replacing our old flooring with a newer product. The team, including Danny in the office, proved extremely helpful and flexible in helping us pick out the best product and style for our project. The installation team worked diligently and with terrific craftsmanship. I would highly recommend Legacy to anyone in need of support with a flooring project.