It is very disappointing that after receiving my payment on their roof job, the company - Quality Roofing Tops (it changed its name from Quality Roofing) can't provide both warranties after the roof project was completed more than one month ago - 1. "Quality Roofing" Workmanship Warranty from the company and 2. The manufacture's - "CertainTeed Warranty" with Business Owner's signature. They are both standard warranties for any customers to get without asking from a roof company when the roof project is done. It is also very frustrating that after asking the company - "Quality Roofing" more than one month, the company is not able to provide me both warranties. ----------------------------------------------------------------------------------------------------------------- Update: Although so far I still didn't receive both warranties from the company - Quality Roofing Top (formerly Quality Roofing), I want to recognize their roof job by adding more stars after the test of a series of winter storms. read more

It was very disappointing and I'd stay away from this company if I knew what would happen to us. We had a horrible experience with Steve, and I want to share our story in detail so others can avoid the same mistakes we made. The issues began early on. We were collecting quotes from multiple vendors to replace our roof, and Steve's quote came in somewhere in the middle. However, it was just a one-page estimate with minimal details. We asked him to clarify the specific roofing terminologies and helped us understand what those means in plain English, which he did, and he brought over some samples when we met on June 11, 2025. We appreciated that meeting, and we told him we needed the weekend to think it over. That's when the pressure began. He insisted we had to sign the contract that same evening -- no time to think. "If you don't sign today," he said, "the price will go up." It was around 5:00 or 5:30 p.m. -- my husband had just returned from work to meet him. I felt uncomfortable with how pushy he was, and told my husband we should wait. Unfortunately, my husband gave in and signed under pressure. Before signing, we also noticed the contract listed the installation date as August 18, 2025, which felt really far out. We particularly called out and asked about it, and Steve assured us the installation can be sooner. "Don't worry about it- once you get HOA approval, we'll get started earlier. I wanted the work done earlier too while the weather was still cool," he said. Because we have multiple home improvement projects to manage, starting the roofing project after getting HOA approval is one key element to sign the pricing quote. There many vendors available in the market, if he had been upfront about the real timeline, we would not sign the quote at all that night. We got our HOA approval the very next day and informed Steve immediately -- he sounded surprised we moved so quickly. Per HOA requirements, we scheduled a short walkthrough, which he did (about 15-30 minutes). But when we called to confirm the installation, everything changed. Suddenly, he was cold, rude, and borderline hostile. He raised his voice, telling us there was no way installation could happen sooner than six weeks. He said we should "learn a lesson" about trusting verbal agreements, and that what we signed -with the August 18 date -- was legally binding. Then a woman shouted in the background that it was his birthday - and he hung up on us mid-call. At that point, we no longer felt comfortable trusting him and wanted to hand our roof project to Steve. We couldn't stop worrying what would happened if he or his team opened up our roof... Can you imagine? The lack of professionalism, the bullying tone, the broken promises - it was too much. There was no service provided yet -just a quote, no formal service contract, no permit applications. We called to explain we no longer wanted to proceed a week later after carefully thought about his behavior and attitude. This time, Steve showed his consistent "customer service"-he cut my husband off before he even finished talking and said, "This is a legally binding contract. You call your lawyer, and I'll call mine." We were stunned-never experienced this kind of vendor in my life. What a lesson to learn. At this point, we stopped hoping he could have any customer orientated mind set and he proved out to us, he only looks out for his interest instead of collaboration or mutual interests. We sent a formal written notice stating that we were canceling the project. Then came the final blow -- Steve demanded $2,000 from us. For what? For no work done, and no contractually agreed services? Looking back, we wish we had trusted our instincts and not allowed ourselves to be pressured into signing that evening. We also wish we had known about the 3-day cooling-off period for home improvement contracts -- something Steve never disclosed to us. Please learn from our mistake: * Do not give in to high-pressure tactics. * Insist on clear, honest communication. * Know your consumer rights. * And most importantly -- trust your gut. Be careful! Stay away! read more

We just had our roof replaced (95130 zip) with Quality Roofing. Juan was responsive on text, arrived when he said he would, and did a great job with our roof. We had two Sun Tunnels installed at the same time and Juan did these himself. We're super happy with the results! Roof was completed right before these storms came through, and he was very good about meeting our timeline. Totally recommend Quality Roofing! read more

Juan and his team are the best. They replaced my old roof in a matter of days and installed quality gutter guards as well. This is the third time I have used his company and I would never trust any other. Six years ago he repaired my roof and told me I still had a few more years before replacement. Three years ago I had him replace the roof on our ADU and it was done in a timely manner. This year I called him up to replace my main roof before I install solar & he came with his team and did a beautiful job. read more

Quality Roofing Top - Roofing Near Me - San Jose, California

This review is for work Juan and his team performed in November 2019. I was looking for a competitive bid to fix a first floor leaking roof. Juan was easy to work with scheduling and he was punctual, knowledgeable and fair priced. He was easy to contact using texts back then. He assessed the job himself by climbing onto the roof. His two man team that did the actual work were also easy to work with. They did additional work on the spot that I requested without hesitation. I had them come back and do additional maintenance work for the rest of the roof and was also competitive priced. I would recommend Juan without hesitation. read more

Quality Roofing Top - Roofing Near Me - San Jose, California

Great experience and amazing communication. I had ZERO knowledge on anything about roofing and this team made me feel like the expert! Great pricing as they saved me a lot of money compared to other bids I received from other companies. They used the same exact material as the other bids I received yet this was cheaper! Overall, great experience and would absolutely work with Juan and his team again! Thanks guys! read more

Had over 9 quotes for my roof replacement, when your spending some big bucks it can get you nervous. Not only was Quality Roofing the least expensive, the work was stellar. If I could give 10 stars I would. I am very picky, normally hardly review anyone since most work out there is shoddy, if it is not at least 4 stars I will not waste my time writing a review. If you want someone honest, courteous and very professional that does wicked high end quality work save yourself a lot of time and let Juan and his team take care of you. Awesome!!!!! Marty read more

Had a great experience with quality roofing. They were able to start quickly and finished within 3 days! Great quality work. Roof looks great. Highly recommend read more

Juan and his crew did an excellent job on my mother's roof! We needed to replace a 50 y.o. (!) shake roof in order to renew the homeowner's insurance and a lot was resting on getting the roofing project done. Juan's crew was timely, smooth, efficient and professional. It took a total of five days to complete the project; they moved swiftly and worked hard! They also did an excellent job cleaning up around the house when the project was done. read more

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Juan helped me replaced my old wood shake roof, and I'm very impressed. Not only he is very knowledgeable , more importantly, he is responsive, easy to communicate and trustworthy. He/his team is always ahead of the timeline. Also the materials he uses are high quality stuff - you can tell from small things: the thickness of gutter, gutter screen, chimney cap, etc. and with the Solaris shingle and radiant barrier OSB, it really cools down the old home a lot. Great job! read more

Juan is a stand up guy. Came out on short notice on my request to bid on a small repair job prior to the rains. He advised me that while he could do an involved repair with significant stucco work, there were steps I could take on my own that would be nearly as effective and less costly. I took his advice, and things worked out as he said. Very honest, will definitely get any roofing work I can give him in the future. read more

I called his number, last week, but the mailbox was full and I couldn't leave a message. He called me back shortly, thereafter. I told him I was scheduling bids to have a full roof replacement. He asked me where I live (the city). I told him. I asked if he would be available on Wednesday, 9/30 at 1:00.He said he was. I provided my name and address. He never showed up and he never called. read more

Juan is pleasant and professional. He explained the cause of the roof leak and the steps he was going to do to repair it. We agreed on a price and date for him to do the repairs. He did it a day early and I'm very happy with the results. I will recommend him to my neighbors who need their roof worked on. read more

Quality roofing just completed the re-roofing of my house. I got to watch him roof my neighbors place last month and was impressed. Price was more than competitive. Juan and his crew were courteous and did an excellent job in a timely manner. I worked as a building inspector for a couple of years and know he didn't cut any corners. Happy homeowner here. Thanks Juan. read more

Have a small 3 bedroom older built rental house in San Jose in need of re-roofing before the start of the winter rains really hitting in December. Was riding my bike, and saw a crew working on a house around the corner from mine. Stopped because of the professional trucks, and equipment. Asked them for a card, but just got their number off of the trucks door Ad. Was able to arrange a meeting between Juan the owner, and my parents to go see the rental unit. By the next day we had a contract, and start date with Quality Roofing on Dec. 5th. Suffice it to say not only did they finish in time before the start of the heavy rainy season, but even our tenant commented to me how impressed he was with the speed, and quality of work they did in about 2-3 days. I would highly recommend Quality Roofing to anyone using yelp as a reference starting point. I used Home Adviser, and it was such a waste of time, too expensive, could not find a company to do a small house, and difficult to use due to all the navigating you have to do. I found Juan to be extremely fair priced, professionally equipped, very accommodating, a cool guy with a very hard working seasoned professional crew. Hard to find that now a days. Thanks Juan & Crew!! read more

Juan is really hands on. We have referred him to many of our clients and either big or small jobs commercial or residential he always does top notch high-quality professional work. Gets along with the clients and the other third parties involved. Couldn't ask for a better licensed roofer. He cares about what he does and it shows through his quality and high expectations of his employees. 5 stars all the way. read more

My review of Juan Carlos and Quality Roofing is from a roof job he did on my house in February 2019. He is honest and his price was the lowest. His price was 3,000 less and the work completed was awesome. His crew finished my house in 1.5 days and fixed the leak with a brand new roof. He is very friendly and extremely knowledgeable about the procedures and necessary permits required. The finished product was awesome! The only small issue I had was that I ended up paying slightly more than stated because of something that was overlooked during the inspection of the roof, but even with that small bump in the road, his quality of workmanship and low pricing can't be beat. Thanks Juan Carlos and crew for a great roof! read more

I just purchase a old house and its roof was end of life. I contacted a few roofers and Juan was very responsive and also gave me competitive price as well. I had to install new duct in the attic for new furnace and Juan's crew cooperated with HVAC people for them to be able to access limited attic space. They replaced lots of dry rot plywood with reasonable price as well. They finished the work on time and also worked hard. I liked their finished job. It was easy to communicate with Juan as well. Overall, the process was smooth and passed city inspection without any problem. I highly recommend Juan and his crew members! read more

We were referred to Quality Roofing and Mr. Juan Arriaga, by neighbors who had a very good experience. We interviewed several roofing contractors and finally selected Quality Roofing. They scheduled us and showed up on time each day, and finished on schedule without interruption. Juan is knowledgeable about general construction and was helpful in resolving the unique issues of our roof. His bid was competitive, and the quality of work was very good. He did what he said he would do. We recommend him. read more

Excellent and professional person. They sent me a proposal the same day that Juan came to my house for a FREE estimate. Then after I signed the contract and had him the next day. He finished within the week. I was very impressed that Juan also works weekends. Overall I am very happy with this job. I would definitely recommend Quality Roofing PRO inc .Very professional and honest people. read more

Juan was referred to us by my aunt, who was extremely happy with his work. We had already gotten quotes from two other companies, and I just didn't feel comfortable. Something was off. Also, the two bids I had gotten were vastly different. One very high, and the other so low, it worried me. Mainly, I just didn't have that sense of trust. This is so much money to spend, that you can't afford to make a mistake. When Juan came over and gave us the bid, it was closer to the less expensive quote, but I felt an instant trust with him. He was patient with us while we waited for just the right time to do it. He would text me periodically to check in. Nothing aggressive like the other two I had spoken with. We finally completed the roof, and couldn't be happier. His employees on the job were also so conscientious. And, when the job was done, our yard looked cleaner than before they started. I just can't speak highly enough about Juan and his company, Quality Roofing. read more