** BEWARE of Rude Management and Risky Business! **
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BACKGROUND:
We provide people & business owners with Professional Observations and Risk Analysis. In that regard, we admire establishments that recognize the lost art of Good Management and Customer Satisfaction. However, we also feel responsible to warn the public where harm could come their way. We hope you consider our evaluation useful in your decision making.
You Go Cheap You Get Cheap!
When one drops off their laundry - the last thing one expects is to be handled by rude and unskilled trainees who just graduated from high-school. Reportedly, in an effort to save salary and payroll expenses - Management has decided to RISK hiring young boys "right-out-of-school" - with no customer service experience in order to teach them the "fine art" of the laundry business.
It's Not Working!
This review is about one such a trainee who has, in our opinion, exhibited rude and aggressive behavior to his customers and reportedly his fellow workers! What's more, his inexperience led to him overcharging company customers! We are writing this review on behalf of those customers and fellow employees who have the risk and misfortune to run into this individual named Austin.
Rude Management That Bites!
Should you encounter his rude behavior as we did - do not hesitate to report him to management just like we did - so that management is apprised and customers are protected. His supervisor's is named Shanelli who can be reached at 813-502-3540. Needless to say, any management team that RISKS its customer service reputation like this needs to take heed!
This is Risky Business! read more