TL;DR As a young company, I believe Bart Outside Solutions has a lot of areas to work on such as…read morehandling customer concerns in a professional manner, being transparent from beginning to end, and providing reliable communication and scheduling. The lead contractor seemed friendly and trustworthy at first, but over time I realized that his actions did not match his words. I ended up using Bart Outside Solutions again for a roof replacement in the Spring of 2021. He offered a very low price (red flag) but assured me he had the expertise to get the job done. It was my mistake to have trusted him and take his word for it. I didn't even consider getting quotes from other companies because I had confidence in their workmanship at the time. Less than 3 months after the roof was replaced, the roof above my utility room started leaking during a thunderstorm and the room started flooding (pictured). I reached out to the company immediately and they offered to stop by the following morning to patch the roof. Sure enough, they were at the house around 7 am and on my roof to patch it up. It appeared that the pipe above the utility room was the source of the leak. I left for work in the middle of their job but when I got home, I found that they simply put tape around the pipe (pictured). I was in disbelief that that would be considered a "patch" by someone who considers himself a professional. Needless to say, I was not satisfied. I decided to let the experts inform me about the condition of the roof. The following week, I had 3 roofing companies come out to assess the roof and the patch and all 3 independently came to the same conclusion: the roof was not replaced properly and needed a 2nd full roof replacement. One of the major flaws was the fact that the company improperly reused old insulation boards from the previous roof to attach to a different roofing material (pictured). These insulation boards sit on top of the plywood that was also supposed to be replaced, if damaged. However, the insulation boards were never removed to even assess the condition of the plywood. As a result, the new roofing material did not adhere to the board properly, leaving multiple gaps in between the sheets (pictured). The roofing material was also poorly installed around all the roof structures with scraps protruding out (pictured). There are still soft spots on the roof, which is a clear indication that damaged plywood still remains. I am now left with a 3 month old roof that is in worse condition than the 10+ year old previous roof. The worst part of the whole situation is not even the roof -- it's the way the lead contractor handled the situation when confronted with the issues. His first response was to immediately retaliate and argue that I paid a low price for the roof replacement therefore I should not be expecting the same standard as a regular roof. He added that my warranty would be activated and offered to stop by on his own time to patch the roof "in a proper way", to which I declined. I don't know anyone who would trust a contractor again after they placed tape on a damaged roof and called it a patch. Later the company used excuses such as an unrelated personal matter to justify why they were initially upset and made accusations of me. And lastly after the suggestion of a possible reimbursement was brought up, they quickly pointed out a technicality on their part where they titled the contract "roof repair" instead of "roof replacement" even though every written and verbal correspondence with the company over the course of 9 months (pictured) used the words "roof replacement" and the contract itself contained language pertaining to roof replacements, such as "replace flashing, replace damaged plywood, replace shingle roof". I'm not sure how the technicality of the words is even a justification for the poor workmanship. They also later denied there was ever a warranty on the job, although verbally the lead contractor would say multiple times in conversation that there was a "10 year warranty" for all his jobs, not to mention the email they sent just 36 hours prior stating that the warranty was in effect. Apparently there is only a warranty when it's convenient for the business. Sadly, it seems like this was their last ditch effort to once again divert the blame and make excuses instead of handling the situation appropriately. At this point, I am no longer in communication with the company because I realize now that I am not dealing with a professional. I would respect the company more if they took ownership of the faulty roof and admitted to taking on a job they had very little experience with. My hope is that they would grow from this experience and learn to communicate with clients professionally, especially when valid issues about their work are brought up. It takes courage for a business to own up to a mistake. It's much easier to deny it or make excuses for it.

Recently had a fence built by this company. The team did an excellent job and the fence was built…read moreahead of schedule. The team lead Greg is exceptional! He has excellent customer service skills and is always helpful. I even had an issue with a home depot purchase related to the project and he offered his assistance. The corporate office also communicates really well and kept me informed at every step of the project. I highly recommend this company!

Wells Home Improvements has been awesome to work with--professional, reliable, and efficient!read more

I had an incredibly disappointing experience with Wells Home Improvement following a roof…read morereplacement. While the roof itself was completed, the lack of professionalism and total absence of communication afterward has been unacceptable. The Issues: Negligence: After finishing the roof, the crew completely forgot to reattach the gutters. Lack of Communication: It took several phone calls just to get a response regarding the gutters. I have since tried to contact them multiple times in writing regarding other issues, and they have completely ignored my messages. Property Damage/Residue: Upon closer inspection, there is now visible residue inside my bathroom skylight left behind by the workers. HOA Violations: Because this is a rental property, the detached front downspout resulted in me receiving a violation notice from my HOA before I was even aware of the problem. As a property owner I rely on contractors to be thorough and responsive. Wells Home Improvement failed on both counts. If you are looking for a company that stands by their work and communicates with their clients, I strongly suggest looking elsewhere.

I couldn't be more pleased with L&J!!! They were on time…read moreready to roll @ 830 am. Done by 3pm Went beyond my expectations, my trees were covered invasively with vines!!! QUALITY tree work, cleaned up perfectly. Will definitely call on them again..I highly recommend this company for your tree services. Thank you so much!!!

Felipe and his team are awesome. Great to work wih. Very fast and affordable. I use Felipe and his…read moreteam anytime I pay for landscape services. Great experience and highly recommend.

Felipe was working on another house in the community when I asked him if he could help me with a…read moreproject when he had time Well - he walked over right away while his team continued working their current project. He was not only able to give me a fair price but he said he could have his team complete the work the same day. A second team came in after their project and combined they completed my job in half the time. They did a fantastic job and cleanup. Will definitely call them again

I can vouch for their service. I bought the groupon as well and it took a bit longer than I…read moreexpected for them to come out and treat my lawn but they did finally come out both times and did a good job. I called more than a few times to ask questions about their service and they were extremely helpful each time. They answered all my questions thoroughly. I would highly recommend and called them back this year to see if they would come out again but since I live way out of their service area it would be economically feasible for my or them to provide me the service. I was really surprised last when they agreed to come out to my house which is probably over 1 1/2 hours away from their location. I am sure they lost a lot of money by offering the groupon and were overwhelmed by the work but Bill and Pete were always courteous and helpful.

I used this company for the summer of 2023. They did a great job mulching my 4 garden beds…read more However, if you care how your lawn looks, I can't recommend them. If you just want your grass cut then they're fine. I hired them b/c they appeared professional. And by no means were they the cheapest.The weekly lawn cutting started well but over time I noticed my lawn having rows of dying grass. The machine they used must have been too heavy b/c places where they turned around in the yard tore up my grass. Also, it was hard to get a person to call back or reply to emails. They're not terrible, just didn't meet my standards.

Aldo was communicative, patient, and wonderful to work with. He was timely, respectful, and had…read moregreat ideas. He was also priced very reasonably. I highly recommend him!!!

Aldo came to do the work promptly for what I thought was a fair price, but less than 2 weeks later,…read moreall of the weeds are growing back, as they were not removed nor treated properly. The job was half done. I told him and asked him to come back and complete the job and he said it's normal for the weeds to come back and that a lot of his customers have him weed on a monthly basis... maybe a weed here or there, but I paid well for weeding and mulching to eradicate weeds and this was not our arrangement. Did not seem to understand that to keep weeds from growing back, he should have put down weed mat or sprayed - he did not do either and did not raise either as 'extra'. So, $300 for these areas and 2 weeks later it looks like my yard bed is heading back to where we started. Spraying here and there is reasonable as a homeowner, but as a landscaping company, I expected better service and more knowledge. He told me he did his job well and isn't coming back. I wanted to give a chance for someone to come back and correct, but he said no, so I want to leave an honest review for other yelp users looking for a similar project.

I am extremely pleased with the work done by Mike from House. I purchased a Groupon for gutter…read morecleaning service for our 2,000 sq foot home in Southern Maryland. From the time I booked the appointment online leading up to the time of the actual appointment, Mike was awesome to work with! He is honest, courteous, prompt and thorough with his work! He did a wonderful job and gave a debrief on his observations. I am so glad he wasn't like these other folks on Groupon trying to push a product or service. Mike, I appreciate your craftsmanship and will be in touch again!!

Great service! Very responsive with communication. Worked hard. Very happy with the results…read more Delivered what was promised. We had the team weed whack 4 acres and they did it in 1.5 days!!!

Jonathan and his crew did a fantastic job on a small grading project I had. Worked me in on his…read moretight schedule so I could get seeding done in time for the fall. Highly recommend.