TL;DR As a young company, I believe Bart Outside Solutions has a lot of areas to work on such as…read morehandling customer concerns in a professional manner, being transparent from beginning to end, and providing reliable communication and scheduling. The lead contractor seemed friendly and trustworthy at first, but over time I realized that his actions did not match his words. I ended up using Bart Outside Solutions again for a roof replacement in the Spring of 2021. He offered a very low price (red flag) but assured me he had the expertise to get the job done. It was my mistake to have trusted him and take his word for it. I didn't even consider getting quotes from other companies because I had confidence in their workmanship at the time. Less than 3 months after the roof was replaced, the roof above my utility room started leaking during a thunderstorm and the room started flooding (pictured). I reached out to the company immediately and they offered to stop by the following morning to patch the roof. Sure enough, they were at the house around 7 am and on my roof to patch it up. It appeared that the pipe above the utility room was the source of the leak. I left for work in the middle of their job but when I got home, I found that they simply put tape around the pipe (pictured). I was in disbelief that that would be considered a "patch" by someone who considers himself a professional. Needless to say, I was not satisfied. I decided to let the experts inform me about the condition of the roof. The following week, I had 3 roofing companies come out to assess the roof and the patch and all 3 independently came to the same conclusion: the roof was not replaced properly and needed a 2nd full roof replacement. One of the major flaws was the fact that the company improperly reused old insulation boards from the previous roof to attach to a different roofing material (pictured). These insulation boards sit on top of the plywood that was also supposed to be replaced, if damaged. However, the insulation boards were never removed to even assess the condition of the plywood. As a result, the new roofing material did not adhere to the board properly, leaving multiple gaps in between the sheets (pictured). The roofing material was also poorly installed around all the roof structures with scraps protruding out (pictured). There are still soft spots on the roof, which is a clear indication that damaged plywood still remains. I am now left with a 3 month old roof that is in worse condition than the 10+ year old previous roof. The worst part of the whole situation is not even the roof -- it's the way the lead contractor handled the situation when confronted with the issues. His first response was to immediately retaliate and argue that I paid a low price for the roof replacement therefore I should not be expecting the same standard as a regular roof. He added that my warranty would be activated and offered to stop by on his own time to patch the roof "in a proper way", to which I declined. I don't know anyone who would trust a contractor again after they placed tape on a damaged roof and called it a patch. Later the company used excuses such as an unrelated personal matter to justify why they were initially upset and made accusations of me. And lastly after the suggestion of a possible reimbursement was brought up, they quickly pointed out a technicality on their part where they titled the contract "roof repair" instead of "roof replacement" even though every written and verbal correspondence with the company over the course of 9 months (pictured) used the words "roof replacement" and the contract itself contained language pertaining to roof replacements, such as "replace flashing, replace damaged plywood, replace shingle roof". I'm not sure how the technicality of the words is even a justification for the poor workmanship. They also later denied there was ever a warranty on the job, although verbally the lead contractor would say multiple times in conversation that there was a "10 year warranty" for all his jobs, not to mention the email they sent just 36 hours prior stating that the warranty was in effect. Apparently there is only a warranty when it's convenient for the business. Sadly, it seems like this was their last ditch effort to once again divert the blame and make excuses instead of handling the situation appropriately. At this point, I am no longer in communication with the company because I realize now that I am not dealing with a professional. I would respect the company more if they took ownership of the faulty roof and admitted to taking on a job they had very little experience with. My hope is that they would grow from this experience and learn to communicate with clients professionally, especially when valid issues about their work are brought up. It takes courage for a business to own up to a mistake. It's much easier to deny it or make excuses for it.

Recently had a fence built by this company. The team did an excellent job and the fence was built…read moreahead of schedule. The team lead Greg is exceptional! He has excellent customer service skills and is always helpful. I even had an issue with a home depot purchase related to the project and he offered his assistance. The corporate office also communicates really well and kept me informed at every step of the project. I highly recommend this company!

So just be aware that this review is late, the job was done in October 2021, so it's possible that…read morethey have improved. I hired PBS to paint some rooms in my new home which was empty at the time. I sent a video detailing every wall to be painted and the colors to be painted. Long story short, they did well in some areas, really bad in others. My main level, I had an accent wall painted. It was so sloppily done that I had to laugh. And they got some of that color paint (dark blue) on an adjacent (light gray) wall. I wanted the basement to be a lighter color than it originally was but since they didn't prime with a light color paint, it came out dark. I've since had it repainted. They got paint all on my floors. there was a bright orange wall that was painted to match the rest of my family room: after 3 years, that orange paint is visible in some spots. It was always visible at the bases because of incomplete coverage after they painted. When I called the Khairy to make him aware of the issues, he did come out and mentioned that it wasn't done on purpose... Ok. They came back to fix the issues. The paint on the floor was cleaned up, the accent wall still looked messy. I had work done in my home later and that wall was the first thing my contractor commented on. Overall, very nice people. Hopefully they've improved, but I've decided to do a huge paint job in my home and I'm not considering them.

Buyer beware. I hired Paint Boy for interior painting of my townhome. Khary was initially very…read moreresponsive. However, he now refuses to respond and honor his word and work. My paint job included painting my dark wood railings black matte. Unfortunately white primer(no tint) and a thin coat of paint was used on the railings so they immediately started chipping with the white showing thru. I contacted Khary on January 8th and he agreed to fix the issue and provided two dates for the repair. I responded that I was available for both. I have not heard from him again despite following up multiple times. Now I am left with trying to recoup money to have the railings painted properly. In addition, there were other issues with unpainted trim and clotting paint that was not initially noticed. I intended to bring these items to Khary's attention when he came for the railing repair but he never responded. I'm sure these issues were due to the job being understaffed with one person till the last day when four people show up to rush completion of the job. I do not recommend Paint Boy.

Good communication, great job on house and deck. The job was completed quickly with good results.read more

On a pinch to meet a window period against crazy April rain, I ended up selecting Adwell for their…read moreservices. Arrived on time and professional interaction, I was thoroughly satisfied with the cleanliness and work performed. My windows including my gable dormers were spotless, my gutters cleared and downspouts were stain free, my sidings in the rear are back to pristine! Bookmarked for future projects and I definitely recommend Adwell. Give them a call and see if they can work with you!

I had an incredibly disappointing experience with Wells Home Improvement following a roof…read morereplacement. While the roof itself was completed, the lack of professionalism and total absence of communication afterward has been unacceptable. The Issues: Negligence: After finishing the roof, the crew completely forgot to reattach the gutters. Lack of Communication: It took several phone calls just to get a response regarding the gutters. I have since tried to contact them multiple times in writing regarding other issues, and they have completely ignored my messages. Property Damage/Residue: Upon closer inspection, there is now visible residue inside my bathroom skylight left behind by the workers. HOA Violations: Because this is a rental property, the detached front downspout resulted in me receiving a violation notice from my HOA before I was even aware of the problem. As a property owner I rely on contractors to be thorough and responsive. Wells Home Improvement failed on both counts. If you are looking for a company that stands by their work and communicates with their clients, I strongly suggest looking elsewhere.

Wells Home Improvements has been awesome to work with--professional, reliable, and efficient!read more

Very responsive to a request for a quote for a roof for our guest house…read more Reasonable rates, high quality construction practices, excellent clean up. Very much enjoyed the discussion and details covered on how the job would be done.

Labi, the owner, had me from the start. We needed a full roof replacement. He had very competitive,…read morehonest, pricing, and commitment to being on the job site, was awesome. Initially, we had a leak, so, being a hands on guy, sealed it even before we hired him. No cost. Just looking out for our sanity, until we decided on a contractor. (We hired him) He's a personable guy with a strong work ethic. The team did an outstanding job and the cleanup was like nothing ever happened. Definitely definitely recommend going with this company! Quality meets value, for once. Thanks Labi!!

Pedro of PES Landscaping is a miracle worker!!! He turned our forgotten backyard to a serene…read morelocation! The Pandemic may have forced us into a quarantine but with the help of Pedro and his Amazing team...we now have the space to enjoy our backyard during these unprecedented times. Pedro provides creativity and patience--my spouse and I changed our minds on the design 10 times but he was understanding and extremely helpful throughout the entire process. Pros: punctual, creative, friendly and professional He can refer you other colleagues who can take care of many home repair projects. Cons: His immaculate work will make you continually change your mind and add more and more to your once basic design ideas. Your neighbors will try to get quotes and work done while he is in the middle of your project because of the amazing job he is doing....‍ Tips: Don't purchase your patio/lawn furniture until the job is completed. It's best to choose the perfect furniture following the completion of the project to ensure proper "vibe curation".

I discovered Pedro and PES Landscaping while looking on Yelp, and they are a true "jack of all…read moretrades". I was looking for a company that could handle tree removal, tree pruning, gutter re-attachment, and a few other yard/home related odd-jobs. PES was the only one that advertised as doing it all. Communication with Pedro was simple and fantastic. Even though they were a bit late (which is why I gave 4 stars), they did communicate, so that is better than some companies that simply show up whenever... As for the job, everything went well, and they cleaned up and hauled away any debris... all in all I'm highly satisfied with the job Pedro and the team did.

I've always tried to support small businesses being one myself. I'm happy to recommend Quez, I've…read moreused them for 14+ years. Never a problem, they always show up, things aren't misplaced or broken and my offices always look great. I gave them five stars because they are a 5-star outfit! Peter L - Silver Spring

Thank you for your quick reply. Here are the photos of all the carpeted areas, including a couple…read moreof area rugs that need to be cleaned actually there's a total of three. I forgot one of the pictures. Let me know what other information you need. I do not have measurements, but I'm looking for them as we speak. Hopefully, I can have some exact measurements for you soon.

Will & Will assembled our 10x12 gazebo & did an awesome job…read more Fast, efficient & would hire again.