BEWARE: This is an unqualified, bogus, dishonest,
fraudulent contractor/company. We lost thousands of dollars hiring this contractor to remodel a master bathroom. He's unprofessional and does not do any work (literally - which was the first red flag). He had unqualified - random workers/family doing the work that doesn't meet a reasonable standard - poor workmanship. The whole job was a nightmare, and proved that this contractor will take thousands of dollars, knowing that he's unqualified - taking no accountability at all.
After multiple red flags of this contractor's doing a bad job/poor work - from not having the knowledge, qualifications, measuring the space properly, making big modifications without approval, and installing an oversized tub that didn't fit the original space size. They took upon themselves to cut open and extend the left and right shower walls, to fit an oversized tub that wasn't approved for the space. They had the audacity to cut a large hole (floor to ceiling) in the middle of the original painted, flat master bedroom wall - to extend the shower wall - to fit an oversized tub. Once was a flat master bedroom wall, there was a large extended wall in the middle - that looked absolutely terrible and stood out like an eye sore. We were appalled.
The workers cut the shower tiles inside of the house (tenant occupied). Saw dust flew all over the house and furniture. Totally unacceptable. And, the shower tiles were installed incorrectly, different sized, and crooked.
The contractor had the audacity to request $$$$ more dollars in the midst of all the above issues. Communicating with this contractor was proven that he was incompetent to do any bathroom remodels. He did not know what he was doing at all, and always blamed the workers; no accountability whatsoever.
Prior to terminating this contractor, we tried to give him a chance to rectify the situation. Again, he failed to do so. We terminated him for all of the damages, which left us with an unfinished, damaged master bathroom and master bedroom wall, etc. A really bad bathroom tile job, extended bathroom walls, no tub, etc. A complete mess.
The reason we hired this contractor, because he stated that he was a licensed contractor and gave a good quote. We only hire contractors that are experienced and guarantee their work.
After we terminated him, he notified us that he filed a claim with his insurance company. That next week I contacted him to send me over the information, so that I can contact and follow up on the claim myself. This unprofessional contractor had the nerve to have an attitude. His approach to the whole situation has been a bad experience, and walking away paid $$$$ for poor workmanship and damages that he caused to property. He acted like he was doing us a favor...which was absolutely absurd. I had to warn him with further proceedings, for him to send me over his insurance information.
After contacting his insurance company, we received a letter that they denied the claim. Allen's General Services is only licensed to do work in Maryland, and their insurance company
wouldn't cover him working outside of Maryland. His insurance doesn't cover bathroom remodels, any damages to properties, or third parties (his unqualified workers). This contractor knew this before he took this job in the DC area and was paid $$$$.
Hopefully, this information and our financial loss hiring this company, brings awareness, and helps other people in the future. We had to hire a qualified bathroom remodel company.
We would've given zero stars, but had to give at least one star (per yelp) to post this review.
We do not recommend Allen's General Services! read more
