This message is to express our review of Project Manager, Chris Jeffries during our recent…read moreexperience with a Roofing Pups roof replacement to our home. In our experience, Chris is one of the best, highly qualified, and skilled project managers we have ever had the pleasure of encountering. We rate him 5+++ stars and more. Allow me to explain. We discovered to our surprise that we needed a roof replacement, and fast due to leaks that would only get more defective through the winter if not addressed. We have solar panels on our roof, and apparently, the bolts that secured the panels had never been sealed, thus the leaks. This was unplanned and certainly not budgeted. As a result, we created a quick RFP process to identify, qualify and secure a responsible & responsive roofing contractor, which proved to be Roofing Pups from their sales presentation in our home. Most companies would not address solar panel removal/replacement which would prolong the replacement process. Roofing Pups stated their capability to complete the entire roof replacement process seamlessly to our satisfaction at a good price. We hi8red them. We had difficulties getting answers to our follow-up materials questions prior to materials delivery and job start. Product info promised by the Roofing Pups salesman was not honored by the back office prost contracting which caused us angst, concern, and a lack of internal communication and customer service to the point where we considered canceling the contract post-contracting. Just at the point of a contract dissolution, Chris Jeffries introduced himself as the job PM. Chris was personable. He understood the information that we were requesting and why we were requesting it. He was patient with us and explained what may have been happening internally causing delay in processing our post contracting requests. In short, Chris saved this transaction from going south. Chris possesses a strong sense of customer service and empathy. He was knowledgeable, helpful, communicative and holds a good command and rapport with the sub-contractors involved. Chris made us feel comfortable from start to finish this job. He is honorable in his commitments and has a high degree of integrity in our expansive experience of dealing with numerous contractors. In short, WE CAN TRUST HIM! Roofing Pups should too. In conclusion, ROOFING PUPS should be grateful to have an employee like Chris. He is very loyal to his employer while understanding customer needs; a delicate balance that he, in this situation, mastered. Thank you, Chris, and thank you Roofing Pups for a job well done. Melvin & Patricia Pierce

It was ruff. We needed to get our roof replaced quickly. Roofing Pups came to our rescue. I am…read morehappy to review this amazing company. Everyone was so willing to ensure we received a new roof. I would like to say a very special thank you to Mike Ellis. He walked us through the process and he was the best. Also I appreciate the service of Elwin, the project manager, he kept us informed of the process. Heather who contacted us to ensure we were scheduled and Stephanie who was wonderful to Speak with when we started the process. I could write book about this company. I will be back for siding. Call them you will be glad you did. Those pups are Big Dawgs!

Great spot, super responsive and easy to book. They take pictures and explain everything to you and…read moredo the job quickly. I like the ease of booking and quality of work! Highly recommend!

When gutter aid came to my home to install my new 6" gutters I was so happy with the quality they…read morewere so knowledgeable and very nice I will definitely call them back when it's time for a gutter cleaning

Awesome. Trustworthy. Do a great job…read more My gutters weren't properly aligned for 16 %#&@$! years because Harry Helmet and a dozen others didn't know what they were doing. I had to listen to one particular drip so long that it gave me nightmares. I even had a basement flood that cost me $15,000 because of the gutters being messed up. But every single person I hired insisted they were correctly cleaned and aligned and that I was asking for too much. For $150 The Gutter Guys ACTUALLY cleaned and aligned the gutters PROPERLY. They threw in new screws to hold the downspouts together and re-secured them to the exterior walls. I have been telling everyone to hire these guys. I didn't even have to be home when they did their thing. I just left a check taped to my front door. They cleaned up after themselves and left my front porch looking better than before they showed up. From now on it's them and only them.

Very bad， the people just did it in 10mins and it started blocked in two month…read more called and asked for another service....

This company does not honor their claim that cleaning is free for the life of the system…read more Apparently, our gutter cover was not installed properly over the garage a couple of years ago. Leaves and debris are becoming stuck and getting under the cover and into the gutter. We called to schedule a cleaning and were told that there is a $50 "dispatch fee". So much for free, huh? They're obviously a bunch of liars who don't and won't stand behind their product. Based on the number of one star reviews, my advice is to avoid this company like the plague. Update: 11/1/23 Regional Manager called to discuss the comment I left on the Gutter Helmet website. He said he would have someone call to schedule an inspection. Within an hour or so, we received a call from a scheduler and appointment was set up for 11/6/23. We'll see how this goes. I appreciate that the manager at least cares enough to attempt to correct this problem. The manager said that the $50 fee is now being charged because of the cost of doing business going up. Maybe so, but your company made a promise that adjustments would be free for the life of the system. Begin charging new customers the $50, not existing customers who didn't agree to this fee. If I have to pay $50 every time I need you to come out, why did I pay for gutter covers when I can get someone to clean the gutters for that $50 plus another $25? I could have my gutters cleaned for the next 30 years for the $2500 you charged! How about if you buy a car with free oil changes for the life of the car (which is part of the reason you bought the car) and the dealer decides that it's costing them too much and you will now have to pay $50. How understanding would you be, Gutter Helmet? I have nothing against the employees; they seem nice. My problem is with the business. Update 11/11/23 They came out and agreed that there is an issue - also waived the fee. Maybe because they know they can't charge when they said it wouldn't cost us anything. Maybe because I said I'd contact that AG and I'd do everything I could to start a class action lawsuit. We have been scheduled to get our gutters cleaned on 11/13/23. After the $$ I spent with a guarantee that I'd never have to clean my gutters again, this is exactly what should be happening. For now- they're doing what they promised. Another update after 11/13/23. Update: As promised, Gutter Helmet did come out to my house, made some necessary adjustments and cleaned the gutters and waived the $50 "dispatch fee". I have revised my rating to 3 stars because they did ultimately take care of my gutters; however, I shouldn't have had to jump through hoops to have our contract honored.

Never would I put this system on again. They left a mess, had to have back for installation issues…read moreand then they did such a horrible job that it caused nearly $12k in damage to my roof. Did they care? Nope Always excuses and would ignore about their poor workmanship causing so much damage to my roof. DO NOT USE THEM!! If I could I'd give a -5 star review

Kenny and his team knocked down and hauled away my old rotting shed along with a large rusty swing…read morewithin an hour so that I could quickly move forward with a backyard renovation. Great price and service! They also hauled away a ton of extra bricks and pavers that came with the house that I hadn't been able to get rid of.

I can't begin to fully express my satisfaction with the quality, professionalism, and attention to…read moredetail provided by Maryland Pro Services when they pressure washed my house, deck, and patio. From the very first contact the owner, Kenny, set very clear expectations regarding what results I should anticipate, walked me through their entire process, and provided a clear estimate of the cost. On the day of service their crew showed up promptly on time and immediately went to work. They sealed all the outside electrical outlets and lights to prevent water from getting in and causing shorts. Their process using a low pressure detergent soak followed by manual scrubbing and then a final pressure wash did an amazing job of cleaning off years of accumulated algae and dirt, without damaging any siding or trim. Maryland Pro Services paid attention to even the tiniest details to make sure everything was as clean as it was when new. They even cleaned out the wells in the windows and the sliding glass doors. The outside of my house looks the best that it has been in many years. If you are looking for a top tier quality, professional, and trustworthy power washing service for your home at a fair price, you won't find better than Maryland Pro Services. You won't believe how good your home is going to look once they are done!

Mr. Salazar communicated well and showed up on time. He did a thorough job for both the dryer duct…read morecleaning and for a follow up repair. He encouraged asking questions and used video camera footage of the vent to demonstrate the issues and solution.

Jose and the people at EES were fantastic. We've had an issue for years that no one could fix. Jose…read moreand EES fixed it permanently in one visit. They were quick to come out and worked efficiently. They clearly communicated the plan and the cost. I highly recommend EES for any roof or vent related needs.

Christian came out and did a fantastic job on my roof repair. His price was below all the other…read moreqotes I got. A branch had punched a hole in my roof which resulted in water coming down from the ceiling. Christian came out, patched it all up, and cleaned up the whole roof in 2 hours. Very professional. I highly recommend this company.

K&C Brothers Roofing did an excellent roof replacement on my townhome. The workmanship was…read moreexceptional. They were on time, efficient and safe. They are fully insured and you get what you pay for. The owner (Christian) was very engaging and eager to explain the replacement process and the quality of the materials used. I recommend K&C Brothers Contracting (Roofing) to anyone needing roof repair.

Amazing experience. Michael G came and went above and beyond. Was so courteous and helped me beyond…read morewhat I could have expected. Will 100% use them again! Thanks Michael!

Although the consultant was on time. I was not impressed with the entry door estimate process. The…read moreconsultant did not have samples or explain in detail the types of materials that would be used, and had to go back to the vehicle to retrieve pamphlets. In comparison, other companies, listed on Angi, provided samples, explained installation details, and delivered complete estimates during the visit--not several days later. Additionally, the other estimates I received were $2,500 to $3,000 less than yours, making them a much better fit for my budget.

Great response. Checked the gutters and found an issue before offering suggestions to fix.read more

Raymond is the ultimate professional. He is very knowledgeable and provides great customer…read moreservice. He is very diligent and personable. He analyzed our long standing gutter issues and quickly developed a solution which solved our problem. We are very pleased. We highly recommend Raymond and Eagle Gutters.