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    Albo

    4.8 (18 reviews)
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    Services - Albo

    Gutter cleaning

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    I never received a response. I needed gutter work and wanted a roof quote. No response is a response.

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    Ask the Community - Albo

    Review Highlights - Albo

    From start to finish, Labi and team walked me and my wife through the process of getting a new roof.

    Mentioned in 12 reviews

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    Harry Helmet

    Harry Helmet

    1.9
    (85 reviews)

    This company does not honor their claim that cleaning is free for the life of the system…read more Apparently, our gutter cover was not installed properly over the garage a couple of years ago. Leaves and debris are becoming stuck and getting under the cover and into the gutter. We called to schedule a cleaning and were told that there is a $50 "dispatch fee". So much for free, huh? They're obviously a bunch of liars who don't and won't stand behind their product. Based on the number of one star reviews, my advice is to avoid this company like the plague. Update: 11/1/23 Regional Manager called to discuss the comment I left on the Gutter Helmet website. He said he would have someone call to schedule an inspection. Within an hour or so, we received a call from a scheduler and appointment was set up for 11/6/23. We'll see how this goes. I appreciate that the manager at least cares enough to attempt to correct this problem. The manager said that the $50 fee is now being charged because of the cost of doing business going up. Maybe so, but your company made a promise that adjustments would be free for the life of the system. Begin charging new customers the $50, not existing customers who didn't agree to this fee. If I have to pay $50 every time I need you to come out, why did I pay for gutter covers when I can get someone to clean the gutters for that $50 plus another $25? I could have my gutters cleaned for the next 30 years for the $2500 you charged! How about if you buy a car with free oil changes for the life of the car (which is part of the reason you bought the car) and the dealer decides that it's costing them too much and you will now have to pay $50. How understanding would you be, Gutter Helmet? I have nothing against the employees; they seem nice. My problem is with the business. Update 11/11/23 They came out and agreed that there is an issue - also waived the fee. Maybe because they know they can't charge when they said it wouldn't cost us anything. Maybe because I said I'd contact that AG and I'd do everything I could to start a class action lawsuit. We have been scheduled to get our gutters cleaned on 11/13/23. After the $$ I spent with a guarantee that I'd never have to clean my gutters again, this is exactly what should be happening. For now- they're doing what they promised. Another update after 11/13/23. Update: As promised, Gutter Helmet did come out to my house, made some necessary adjustments and cleaned the gutters and waived the $50 "dispatch fee". I have revised my rating to 3 stars because they did ultimately take care of my gutters; however, I shouldn't have had to jump through hoops to have our contract honored.

    Never would I put this system on again. They left a mess, had to have back for installation issues…read moreand then they did such a horrible job that it caused nearly $12k in damage to my roof. Did they care? Nope Always excuses and would ignore about their poor workmanship causing so much damage to my roof. DO NOT USE THEM!! If I could I'd give a -5 star review

    Albo - roofing - Updated August 2026

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