Do not book here! We went here 4th of July weekend and showed up to an abandoned hotel. We talked to a guy that was cleaning the place and found out the city closed it down due to cockroaches. read more

Quality Inn Carolina Oceanfront - Hotels Near Me - Kill Devil Hills, North Carolina

I was greeted by Claudia who went above and beyond. The room was clean, and I felt safe. When you are looking into booking at a room by the beach, and don't want to pay an arm and a leg, keep in mind that not everything will be updated. There will be wear and tear from the ocean. I would recommend this location, and stay again, if the chance arises. read more

The space was dirty. Not dirty, because the staff didn't clean the place (which could be true to), but dirty because the towel racks are rusty, the vents are full of dust and dirt, and the AC leaks inside the room. there are cracks and peels in the wall paint. Dirty because the place is in serious need of TLC. The space smelled. The smell mainly comes from the bathroom, which had mold in the corners and exposed drywall behind the toilet. However, the entire place soon, as you open the door, smells musty and damp. It's a disgusting smell that your nose forgets to notice after you've been inside for five minutes, but as soon as you walk out and walk back in, it hits you all over again. The space has crappy Wi-Fi. The Wi-Fi works when it wants to and the signal gets weaker the deeper I have walked into the room we booked. Once I get to the sink, there is no Wi-Fi. Overall, I would tell you to save your money. I've gone to cheap hotels and plan to continue going to low-cost hotels when when all I need is a bed. But this place is beyond bad. The smell is awful, the dirt is disgusting, the bugs are ever present in the commoneating area, and though the staff are nice, it doesn't make up for the gross feeling. I have when walking into a place I paid money for. read more

This place was absolutely gross and disgusting. The second I walked in I wanted to leave. It felt very unsafe and it smelled SO BAD! Thank goodness we were only here to stay one night before we could get into our rental home the next day. My son and I walked outside to check out the pool where a VERY drunk man was hanging out who then (in front of my child!) told me to get naked and get in the pool and show him what I could do. We ran out to find the pool gate closed and locked. I climbed the gate and hung over it enough to unlock it and get away as quick as I could and let's just say that's the clientele that stays here. I felt like I should have been paid to sleep here as some sort of horrific experiment to see if you can make it through the night and not the other way around. This is the last time I ever try to save money and let Priceline pick my place. read more

We visited at just past peak time, so rates were higher here than our entire trip.... The room we had was clean, certainly basic only.. But mostly I couldn't help but notice the plaster from the second floor gone in some places, hanging on others.... They like others continue to advertise breakfast....but that isn't true unless you count an apple and packages muffin.....Neither looked fresh. Be aware of what you are getting.... read more

The disaster started at check in. I was greeted by a kiosk machine with a person face timing me. I had already prepaid and pre registered in May 2023 this was Labor day Week 2023. The person was unhelpful, hard to hear, and rude, I was refused the room I pre paid for and was refused a change later in the week. The hotel was poorly managed and needed a severe facelift. Room was musty when entering and when leaving and returning save smell. We were greeted by roaches and the toilet, well let's just say, when you sit down is your anatomy supposed to hit the water? Anyone staying at kill devil hills avoid this POOR QUALITY INN...;( The only high point was the friendly and helpful cleaning staff, being close the beach and main area attractions. read more

This is a disgusting place. We departed early because of bugs were found in the bed. We switched rooms and floor were wet because of the refrigerator. Was told that a portion of weekend rental fee would be returned and it never happened. read more

I would not recommend staying at this hotel. Francisco the manager blamed the sand in my bed on poor training. I don't but it. Poor management is more likely. Pool tiles are covered in scum and dead flies floating. read more

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Worst and most discusting hotel I have ever seen!! Do not stay there.Cockroaches galore! Broken Bathroom door.Underwear and garbage on our balcony.Rude staff read more

This place is very dated, and dirty. It look's nothing like the pictures online when you go to book. We had black mold growing in our bathroom, the metal fixtures were rusted. The doors would not shut properly unless forced. There was roaches in our room and outside of our room. When we complained to the front desk staff they said that's just how it is. The couch in our room had leaves all over the side of it. The staff is not friendly at all and is not helpful. read more

This hotel is not quality despite its name. Please don't stay here due to tons of issues with it, one is safety, run down rooms and facility, smells like marijuana outside and poor management. Choice Hotels has gone down hill and don't stand by their brand and hotel names. It is hard to not look at the price but it is very unwelcoming and run down. Also, it seems like the management doesn't care setting a bad example for the workers. It's not safe and all it seems like is that no one wants you there, customer care isn't good, in my option, and this hotel may be next to the beach but it's not quality like it should be. This being one of the worst, unfortunately all the hotels in the area are run down and horrible for some reason. But, it does not seem like too can trust Choice Hotels anymore. read more

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THE WORST PLACE EVER!!! DO NOT STAY!!! It's very sketchy and disgusting. I don't even think anything was cleaned at all. This is the most disgusting and worst place ever I will not ever stay anywhere like this again. The room stunk of must and the sheets had dirt on them and had not been cleaned. There was left over sand what seemed like buckets had been on the sheets. There were people who live there. We left after 30 minutes and headed to the days inn next door which was wonderful. They said that the we were the 5th people this week to go and say the same thing. There was rust everywhere and i've always said you'll be happy at the beach but that was not the case with this place. read more

It looked like there was bed bugs in the hotel room and the smell was rancid. We had to leave immediately. Everything looked so sketchy too. Every corner of the room had bugs and dirt. The bed sheets looked very gross too! read more

We went down to the Outer Banks for vacation and needed a pet-friendly motel as we brought our dog with us. The rooms we had felt very dirty when we went in initially. The tables did not look like they were cleaned very well. The curved shower curtain rod looked like it was about to fall off. The full wood floor had sand all over the place and every time you go from bathroom to the bed you feel like you have to clean off your feet before going back to bed to prevent sand from getting into your bed. The cieling in one of our rooms was peeling off and looked very tacky. The pet fee here is $20/night (not per stay) which is kind of ridiculous given the fact that we do not receive mid-stay housekeeping service. The actual bed was nice and the breakfast provided was better than I thought it would be given the COVID-19 restrictions currently in place. COVID-19 restrictions currently in effect at this motel (as of September of 2020): -Reduced breakfast (fill a shopping bag and take to your room; no breakfast seating available). -Coffee is available all of the time in the lobby -No mid-stay housekeeping service - no making of bed; no replacing of towels (can request for them at the front lobby); no trash collection (although they have big trashcans available near the stairs you can use). All in all, we will not stay here again. We have certainly stayed in worse motels, but we were greatly dissapointed with this motel. read more

DO NOT STAY HERE. The room was completely disgusting. There was mildew all over the ceiling and the bathtub. There was bugs in the bed and stains on sheets. The floor was not swept let alone mopped. We spent an hour and a half cleaning the room. They said they was short on cleaning staff but it seemed they had enough 3 of them to set in the rooms while one person was cleaning it. They can't even have towells ready when you need them. Completely disgusted. Worst hotel we have ever stayed in. DO NOT STAY HERE. There is much nicer hotels in nearby towns. read more

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The exterior of the building was in need of repairs; there was a hole punched in the wall right next to our door. Came in the room, it appeared clean, but was a mess. The lamps are rusted, the outlets have duct tape all around them with bent light plugs. The lama are dusty and some bulbs are burnt out, the bathroom vent looks like it hasn't been dusted in months, and the sheets had sand in them. The mini fridge and microwave were filthy and had noticeable handprints and food crumbs all over them, plus the fridge was partially rusted inside. The floors needed swept and there were bits and pieces of things in the corners. Overall, would not stay here again if the quality was like this and the worst part of it all was the receptionist warned us it would probably be dirty because the cleaning staff is lacking employees due to COVID and so they don't clean but every few days? I feel like that is contradictory! read more

We stayed this past weekend and were immediately greeted to roaches as soon as we walked into our room.

Would Rather Sleep in the Car . . . If you prefer an unfinished room and uninvolved management, this UN-Quality Inn will please you. Heed our warning: profit from our mistake . . . Situation: curtains that did not fully cover the window facing the sunrise and foot traffic. Solution: hang a blanket (see photo) over the gaping space. Other issues (grime, dirty floor, items out of place, missing light bulb, leaky faucet, mars, paint spills, et. al.) indicated that this room was being refreshed and was not ready of guests. Staff confirmed this. And, while the staff tried to remedy the situation (blanket), uninvolved management ignored several requests to address the curtains and other shortcomings. We are returning our Choice Privileges card and will stay at properties that understand hospitality and customer service. Since "0" is not option, we had to give a "1." We would rather sleep in our car ( near the dumpster) than this room again. Badda Book. Badda Bust. read more

Quality Inn Carolina Oceanfront - This how the UN-Quality Inn fixes curtains that are to small to cover . . . - Hotels Near Me - Kill Devil Hills, North Carolina

We wanted to extend our stay in the Outer Banks one more night during July 4 week after we had to check out of our condo. Few rooms were available in the area, but I found one online at Quality Inn. I called to get the best rate and they told me they were "booked solid" and I pointed out there were rooms available online. After a pretty rude conversation, I reserved our room for one night. The outside is run down, and the room was gross - it smelled musty and even though they say it is no smoking, it is obvious people smoke in rooms and on balconies and no staff does anything about it. We saw people smoking on balconies directly outside the rooms. The pool is disgusting and dirty and had hair floating all over it. All ice machines were broken and the breakfast was gross, coffee was tolerable. The only good thing about this place is that it is on the ocean. I wish they would tear this place to the ground and build a nice hotel. Do not stay here unless you crave cigarette smoke, dirty / musty / dark rooms that smell bad and like paying too much for what you get. read more

Lack of personal touch. You make check-in throw a screen Old, dusty, dirty room. Bed full of sand. Rusty in bathtub, crack, door pill off and dirty read more

The hotel is steps from the beach. Sharell, who checked us in, was friendly, helpful and knowledgeable!!! The room, 3rd floor, was nice and clean. The continental breakfast was very disappointing and a joke. Your choice for breakfast was waffles, 2 choices of prepackaged muffins, frozen sausage biscuits, apples, bananas and yogurt. read more

Wonderful location. Decent hotel. Big problem with parking. They need to make the parking lot larger. We had to park in the lot across the street which was a bit of an inconvenience. Also, the breakfast was very mediocre. Granted, the restrictions because of Corona Virus make things a bit stricter, but there should have been better options. The pool was an added bonus. Kept clean, basic setup. Overall clean and safe hotel, but had a few snags. Nothing major. read more

Look. If you're looking for the 4 seasons don't stay here. These reviews TERRIFIED ME. I almost changed our reservation but I'm so glad I didn't. It's a dang QUALITY INN, what did you expect? The rooms were clean and comfortable, the doors locked, I encountered no sand, or hair, or roaches in our room. It was clean, the bed was comfy, the staff was incredibly friendly. One night we couldn't get into our room, but the attendant came with us and it just takes a little jiggle to get in. This hotel was fine for the price and we will be staying again. read more

Major benefit to this hotel was the fact that it was right off the beach. Otherwise it was run down and needed improvements and upgrades. Staff was friendly. read more

Walked in, immediately got hit with the smell of mold. Room only has one window which didnt open. Entire room was damp. Sheets where stained. Pillows where stained. Shower was scalding hot and towels where stained. Paid extra for a "ocean view" only to find out all the rooms would technically be considered ocean view as they are outside. No gym, no pool. Only had one washing machine for three floors and it was broken and rusted inside. read more

Tori at the front desk saved out vacation! She was super friendly and helpful and made sure we had a wonderful room that accommodated our needs! She went above and beyond! The hotel itself was nice because it's right on the beach, but tori made a 2 star experience into a 5 star experience read more

Room was damp and moldy, housekeeping missed up and the breakfast area was dirty! Dead flies in window sills etc... Over all terrible experience! read more

We booked a hotel room with 2 queen beds and a balcony. Walked into the room and water was leaking from the ceiling. We were given a smaller room with two double beds and no balcony with the promise to be refunded the price difference plus $100 for our trouble. After numerous calls and promises from the manager, it's been more than a month and we are still being denied our refund. This hotel is really run down with terrible management. Avoid this hotel at all costs. read more

Our room was fine. a little sand on floor, but the room is steps from the beach. Our room and bedding was clean. Front desk staff was very nice and helpful. Would I stay here a week? no, but for one night while we waited to get into our vacation house it worked out just fine! read more

The room we had reserved had hairs all over the bed sheets, shower, and toilet seat, top and bottom. Like someone could've easily wiped down the toilet but decided not to. There was also sand alllll over the top of the couch. Obviously our room had not been cleaned at all. We call the front desk. The lady was nice and apologized and then proceeds to show us FOUR different rooms. Why? Because each one had something wrong with it. Room 2: pee in the tub. Yellow liquid. I'm going to assume it was pee. The ceiling was dripping with water in the bathroom as well. Room 3: reeked of smoke. All the rooms here are non smoking but someone had smoked in that room. Room 4: everything about this room was fine and we thought thank god! Everything looked cleaned and we were about to go with it until I look on top of one of the pillows and there sits a nice little cockroach who had obviously booked the room before we did and was about to go to sleep. We are now back in our original room and made their poor laundry boy change our sheets for us and as we were talking to him about what happened I swear he said under his breath "you made bad decision staying here" so of course that made us feel AWESOME. I'm literally sitting on the edge of the bed in a spot I know is clean to write this review. We will be going to the manager first thing in the morning to request our money back. Wish us luck! Oh yea and DO NOT STAY HERE. EVER. Update: we have spoke to the manager and she was very nice and apologetic and has agreed to give us a full refund and wrote down everything we complained about and is promising to get that looked into. There were a lot of people staying here and checking out this morning because it was a Sunday, so it doesn't look like the same thing happened to everyone else which is good. The only thing that stinks is we have to call the 3rd party so THEY could give us our money back which us obviously a pain but we're getting our money back nonetheless. read more

You get what you pay for!!! Pros: The beach was steps away from the hotel with a very convenient access pathway, equipped with outdoor showers. The beach itself was stunning and not too busy even on a holiday weekend. The employees were all very kind and friendly. There were ample parking spaces and quick access to the main road. The hotel was in a central location with restaurants and grocery stores nearby. Cons: This hotel (motel) claims to have a 92% cleanliness health grade, but I would give it closer to a 60%. The beds were COVERED in various colored stains from unknown substances. The floor was sandy and dirty from the moment we entered the room. They will only clean the room every three days, even with us offering to pay, as this was a beach trip and was inevitably filled with sand. Also, our original room reeked of cannabis so we requested to move. There were numerous small holes in the walls that I plugged with tissue paper in case people were peeping. Do not, and I repeat, do not request a cot unless you hate yourself and want permanent back pain. This is being nit picky, but the overhead light did not turn on and the bathroom door did not shut. read more

This place was an absolute dump. Being remodeled and trash and construction debris u have to step over everywhere. Room was gross. Bugs. Slimy floor covered in sand. Dirty. Dirty. My sisters room was the same. On check out the desk clerk was asleep in the lobby. I had to yell to wake him. I would have left bit they refused to refund. read more

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Not clean, poor service and the front desk people are just terrible and unhelpful. They suck.

HEALTH HAZARD!!! BLACK MOLD IN BATHROOM!! As we were bringing our luggage up to the room, guests on the balcony warned us about the condition of their room. We proceeded to our room and unpacked. I went to put our toiletries in the bathroom and was preparing to shower, then I pulled the shower curtain back as was shocked to see BLACK MOLD not only in the shower but on the shower head as well. Turned to look around @ the rest of the bathroom, it was absolutely FILTHY! SEE PHOTOS! DO NOT STAY HERE! We alerted the staff and changed rooms. Brought a blanket and pillows up from our vehicle and slept on top of the bed. DO NOT BRING YOUR PRECIOUS FAMILY TO THIS DUMP!! read more

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I was charged over $80 for a dog I did not have in room. When I called to dispute the charge, the manager said he knocked on my door and heard dogs. Not only were there dogs on both sides of my room but I am also severely allergic to dogs. There was actually so much human hair, sand, and dog hair in my room that I had to sweep and clean the room collectively over 3 hours. read more

My husband and I needed a pet friendly room for one night prior to checking in to our vacation home in Corolla. We're not hotel 'snobs' and have laid our bodies to rest in many a room in our 43 years of marriage. Pluses: It's on the ocean. The room was clean. The staff was pleasant. If you have other options, go with them. read more

Our room was in the middle of all the construction. Every morning at 7am the noise and chaos was insane. The first day our toilet broke so we went down to the main office and we were told maintenance would not be in until the next morning. So they checked us into the room next door so we could use the bathroom. Fast forward to the end of the week, maintenance never showed up and we eventually were locked out of the room next door. We had to use the bathroom once we were out and about at restaurants/stores. Our card kept deactivating so we had to keep walking to the other side of the building to the main office to get it fixed. We would've called but our phone was also broken in our room. Speaking of the room, it was disgusting. We could barely see clearly out the window, there was mold on the side of my bed, there was old candy on the floor that was never from us, the dust and dirt was caked into the corners of the room, the vent in the bathroom didn't work and it was filled with dust, as mentioned before we never had a functioning toilet, and even the outside of our room was gross. Won't be staying here again. read more

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Yep, that's mold on the ceiling. I should have known not to stay here when I dealt with the GM Amanda Phillips. I tried to book for a cheaper rate and when I clicked to book it the rate changed. I called and spoke to her. She said there was nothing she could do. And she showed zero empathy. She is in the hospitality business but you would never know. I still booked because there was nothing else. This place is a dump. Not only is there mold on the ceiling. There was sand in my bed. Pay a little more and stay some where else. read more

Quality Inn Carolina Oceanfront - Hotels Near Me - Kill Devil Hills, North Carolina

After complaining to both the Quality Inn and Hotwire, making a better business bureau complaint, disputing the charge on my credit card and this yelp review, they refunded the money to Hotwire and Hotwire refunded me. Francisco, the manager, was somewhat understanding on the phone, but did give me the run around, when in the end he had the power to solve the problem. The place was still pretty grodey. read more

This hotel was absolutely disgusting. The Bed had stains on the linens and there was hair all over the pillow cases. The TV stand had crumbs and hair on it as well. The bathroom was probably the worst part of the entire hotel. There was a rusted out shower curtain dripping rusted water throughout the bathroom floor and bathtub. The toilet looked as though it hadn't been cleaned in over a year. I couldn't not even use the bathroom in the room as it smelled like rotten sewage. There was also mold growing out of the ceiling. This is not a COVID-19 issue, this is a lack of care for customers and a lack of effort. Would not recommend to even an enemy. Will not be staying again. read more