If you're looking for a new salon this is your place! I've been coming here for years and have loved every single cut. Paula goes above and beyond for her clients and delivers exactly what you want and more. I did the olaplex treatment+ a cut on this visit and loved my results!! read more

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So an appointment was available for highlights at 5:55 pm just to be cancelled when arrived. Paula said highlights are done "early" because we would end late I said I was fine with that . She then state's that her landlord hates when she has costumers staying late. I then showed a picture to see if she would reconsider and she went on again about it's going to get late so I asked her if it's something she can do and she said no ?. The fact that the highlights was a service that her website clearly offered with that specific time is false advertisement. I was even able confirm with the automatic text that was sent . In my opinion she probably over booked herself... there was one more person working two people on her chair and three other clients waiting ... so I get it. I would suggest editing the website so it doesn't give false advertisement for future customers especially the ones you couldn't reach before their scheduled appointment. read more

I moved to San Leandro about 2 years ago, and I've been trying to find a new salon for my haircuts. I happened to find this salon on Yelp and they were able to take appointments online. The ease of making appointments online was already a huge plus. Upon entering, Paula was exceptionally sweet! She pretty much gave me what I asked for and even had a few recommendations that made it better. I've been to so many salons, and Paula is one of the sweetest hair stylists I've ever met. I could also tell she cared about the quality of the haircut because she took her time when cutting my hair. I would definitely recommend this place to anyone, and especially see Paula read more

Extremely satisfied with my service, Sonia was very welcoming and kind. Despite me being a walk-in, she accommodated me well. I recommend this place. read more

Second time with Sonia. Service is great as always. She takes extra care and double check everything.

Paula has done it again. Absolutely amazing I love my hair every time. This time no different. I wanted to change up my look from icy to something different and she nailed it. In the last year I have gone purple my daughter has had blue peek-a-boo, I went icy blond now a little darker. Thanks Paula for always knowing what I want even when I don't. read more

Q Cuts - Hair Salons Near Me - Castro Valley, California

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Sonia does amazing everytime!!! She does really great curtain bangs!! Paola does as well!! Really great place for a haircut and blowouts. read more

Q Cuts - Hair Salons Near Me - Castro Valley, California

My boyfriend recommended me to Paula, and she is the best hair stylist I've ever gone to! She is so nice and is also very meticulous/skilled with her work. Even though I like to leave everything up to her she still asks for my feedback and if I have any preferences or changes I want to make. My hair comes out amazing everytime!! read more

If I could give Paula and Sonia more than 5 stars I would! I have extremely black virgin hair and wanted fresh color. I went into my appointment sharing my hair goal but also wanted their professional opinion to help determine what would look best for my skin tone. Not only was Paula very communicative and transparent about expectations, but she DELIVERED! Both Paula and Sonia are so dedicated to their craft that they make their clients feel so comfortable and at ease. If you're contemplating booking, I say go for it! I'm incredibly happy I've found my go to salon moving forward. read more

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6 hours and $$$ later, we made the most out of the situation, but I will never return again. I came here to support local businesses and saw the great reviews but I did not have that kind of experience. I reached out to Paula to get a toner and a trim but she said that my balayage was grown out and suggested toner and baby lights "we can cheat" so that we it would not be that pricey. Basically, adding subtle highlights to improve my look. I showed her a picture of what I wanted and she said she would "work her magic" 6 hours later the outcome was not what I wanted. In fact she charged me additional money to fix it. She was nice but aggressive in wanting me to like the "mushroom baby-lights" the highlights, the look was dated, I felt like I was in the late 90's again, I wanted to cry but kept it in. I just felt very uncomfortable and did not like her pushy approach at all. My fault for being a pushover. I told her I wanted my bangs dark, she insisted she was going to do very subtle baby highlights and not to worry. Then when my hair was dry, the base of my head was full of highlights with pink and purple tones. She said "Am I crazy, I don't see purple or pink tones" and most importantly I did NOT appreciate her asking a client that came in in what his thoughts were and if he thought it was nice! What about customer satisfaction? I wanted to cry, she just made me feel very, very uncomfortable. Paula will spin it however she wants but she was forcing her ideas on the customer and did not take feedback lightly. I'm sorry, we just don't have the same taste and she should consider that the customer has a right to disagree and try to work with the customer to make her happy. Instead she kept repeating how her previous work was so nice and this is what I want which was a waste of time and money. She is easily offended if you do not agree with her. She said no other stylist would fix the hair the way she did. Then she had the audacity to try to sell product to me and I can tell she was annoyed I didn't spend an additional $70 on product. Sorry this salon is not for me. *I updated my review to one additional star to thank the assistant for offering to pick up my food, which I thought was very thoughtful. In addition, the salon is modern, clean, plenty of parking outside and does offer a massage pad in the hair washing stations. However, I do stand by everything I said as it relates to my own personal experience. I want to thank Paula for her very professional response, good job! I choose to buy my products somewhere else, is that okay? I think that is up to the customer has the option to do so. I never asked for anything for free.* read more

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Sonia did a wonderful job on my haircut/ layering today! I will definitely be back soon for some highlights to add some more color. Highly recommended! :) read more

Paula is always so sweet and thoughtful! I love the way Paula cuts my hair. She even curled my hair because it was my birthday weekend and I had an event the next day. She gave me a discount because it was my birthday, too! I always feel so special and cherished every time I go to Q Cuts, and I always look forward to my haircuts with Paula! read more

Q Cuts - Hair Salons Near Me - Castro Valley, California

I had an appointment with Paula to get my hair trimmed and colored after 8 months of quarantine (and a box dye, and cutting my own hair. LOL). Paula was super nice and friendly, just the sweetest girl. She called me before my appointment to chat about what I wanted done on my hair and to give me a quote. Unfortunately I wasn't able to afford the color that I originally wanted but Paula came up with a different plan and my hair turned out to be perfect! We spend the whole Sunday morning together, she was thorough, professional and did a great job on everything she did (color removal, olaplex treatment, hair color & hair trim). I didn't need to bleach my hair, my scalp did not hurt at all, my hair is a new color (copper brown-just in case you wanted to know) and is now all soft & shiny with Olaplex (it's magical!). To sum up, Paula was great, my hair is happy and I still have money for food. If you want your hair done, go see Paula!! read more

Q Cuts - Trimmed and copper brown-ed! - Hair Salons Near Me - Castro Valley, California

Came here to get an ash brown balayage and a trim afterwards from Paula, and she did not disappoint! She is very detail oriented and I loved the results, I've gotten a balayage before at another place and the roots were not as naturally blended in as Paula did here. She is so sweet and makes sure you are comfortable, I always leave Q Cuts feeling amazing with my new hair. Highly recommend, thank you Paula! read more

Q Cuts - Hair Salons Near Me - Castro Valley, California

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God my 1st time here was definitely worth it. I got a thermal experience here about 2 weeks ago. I think the person that did my hair was the owner I'm not to sure but it was very relaxing. First off the chair for their shampoo area is a massage chair. That was so relaxing honestly. She shampooed my hair twice and was very gentle I almost fell asleep lol. Anyways I asked her to give me tight curls that way I can loosen it for my trip to Hawaii the following day and girl did she deliver. My hair actually lasted for 2 days after I arrived in Hawaii. I highly recommend this salon. I would definitely be back. Very good pricing as well. Thank you for taking me in last minute read more

I had a very negative experience here, not because of the haircut itself, but due to the customer service. In general, it was easy to book an appointment, and it seems walk-ins are acceptable as well. There was plenty of parking which was great too. Paula was very welcoming and had great energy, so initially everything was going great. Paula sat me down and we discussed what I wanted (a trim), and after she washed my hair I was sat with Sonia to cut my hair. I eventually noticed that she had cut my hair in a way I didn't want (I had closed my eyes for a bit bc I was tired, my fault). I let her know, hoping to see if there was something that could be done to fix it. I was not upset, and if she told me there was nothing they could do, that would've been fine. However, Sonia called Paula over, who was immediately incredibly aggressive. She questioned and talked to me like a child, asking why I had not mentioned my request when we initially spoke. I was taken aback by her attitude, as she'd been so nice earlier, and I had been calm and courteous. I had not behaved in any way or said anything to warrant her attitude or response. It became clear to me that there had been a miscommunication in what I wanted, and I tried to explain that to her. But she kept speaking rudely, insisting that I did ask for a certain style, and asking me what I wanted them to do. I recall Paula gesturing at the floor and asking if I wanted them to put my hair back. At this point I'm so shocked, and try to tell her that I just wanted to see if there was anything we could do to soften what had been done, but let's forget it and we could just proceed. But she continued speaking angrily to me and ranting about how she can't read my mind. The kicker is, she eventually calmed down and did understand what I was saying about the miscommunication, and really did "fix" the issue. For some reason, they had me stand for the rest of my appointment and wouldn't let me sit down. They probably had a reason for that, but did not communicate it to me. The haircut itself was fine, but respect and kindness are extremely important to me. I will not be back. read more

I love the new look! Paula was very patient and she walked me through the entire haircut to make sure things were okay with me before she made adjustments to the haircut. The photos with the past shoulder-length curls with curtain bangs were taken from 12/24/22 to 1/17/23. For the most recent photos, (3/11/23 to 5/5/23) I'm really happy with every haircut I've gotten from here! 3/11/23 - Deducted a few inches, added layers, and wispy bangs. It was super cute ^^ 4/23/23 - Before bleaching my hair, Paula made sure to confirm the placement of the bleach and color. I was hesitant at first since it was my first time bleaching my hair, but she reassured me along the way! The process was lengthy yet thorough! From the bleaching process all the way to the final styling steps. Paula made sure to inform me about the maintenance care and product recommendations for colored/bleached hair. Her staff were quick with their hands as they worked on my hair, they also made sure to check on everyone and offer drinks since it was a hot day. I'm thankful for that. Overall the amount of styling, quality products, and consideration is amazing. My hair felt and looked healthy even after it was bleached! read more

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First of all if your thinking about getting your hair done and you're trying to do your research and see who's good and knows how to do hair stop scrolling and just book your hair appointment here! Paula is the best stylist/ colorist I have ever been to!! She knows her blondes!! Ive been blonde for over 10 years and this woman got my hair looking the bestest, blondest & healthiest its EVER been! During the Covid lockdown you could say I messed up my hair really bad I was legit scared and embarrassed to make an appointment...anywhere! But I took a chance and came to Q Cuts and I have never looked back!! Paula is super sweet,knowledgeable and knows her craft! Whenever I come here I feel like I'm chilling with my homegirl but I leave looking like a bad b*tch!! Thanks girl see you in a few months read more

Q Cuts - This is before I brushed out my beachy waves!! - Hair Salons Near Me - Castro Valley, California

This re view is responded to the manager comment. 1. Why would I want to walk back in to the place that just ruined my life. 2. You are the one that did my hair how can you don't remember me. 3. I didnt expect anything back from your store because I know if I get I will get a bad quality again. I put on the review just to give a cautious review to people to not be your victim. read more

My daughter has finally moved up from kids' salon to a real hairstylist. Paula was cheerful and warm. She washed and cut my daughter's very thick hair into a cute style that is perfect for a new high schooler. My daughter can be shy at times but Paula set her ease and they enjoyed a good conversation. It was so great to see my daughter's new cut and to hear her gushing about her hair glow-up. Paula also offered us a great deal, mostly due to what she felt were my daughter's great manners. Thank you Yelp for sharing this gem with us. We will definitely return. read more

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I don't even know what to say... Paula is so sweet and incredible with hair!!! We had some scheduling conflicts in the morning, but when Paula came in she gave my hair so much time and attention! She took so much care to make sure my hair was even, shaped well, and basically perfect. I've never been to such a great hair salon in the Bay Area. The whole staff is very polite and welcoming. I requested a trim on my long layers, overall cleanup of the dead and split ends, but keep the length of the hair. Paula has mastered her craft and did such a great job! Usually when I ask for a trim, the stylist ends up cutting off more hair than I'd like, but Paula made sure she took off just the right amount and brought back so much life and bounce to my hair. It sounds kinda extra, but I am SO excited for my new hair. My head feels much lighter with all the dead weight cut off now. The salon itself is so clean and well sanitized. While I was waiting for my haircut I noticed the hair tools were being cleaned again, they had me use hand sanitizer and did a temperature check. I haven't had a haircut since February and was very nervous for an indoor haircut during COVID, but I felt so comfortable seeing the entire staff wearing masks properly and sanitizing a bunch. Also the salon is decorated soo wonderfully! It's such a cute place with great furniture and stylish accents. Anyway, 100/10. Loved my experience and can't wait to come back for another haircut and Olaplaex treatment :) read more

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Easy to schedule, phone or online. Store is clean and nice. Paula did a great job again today with my hair cut. Thank you so much! read more

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My friend recommended Paula at Q Cuts after she came here for the first time. She said it was the best haircut of her life, so naturally I have to listen to her and pay Paula a visit as well! I'm usually super picky with my haircuts but Paula nailed it. She recommended layers and curtain bangs or what she calls the "falling leaf" haircut. I'm super happy with the results! Not only did she take her time meticulously cutting my hair, but she also spent ample time washing my hair and giving me a scalp massage. Their wash stations also have massagers built-in. She showed me how to style my hair afterwards and even curled it for me. Paula is extremely welcoming and will make you laugh while she cuts your hair. There is no hint of awkwardness here. She also checked in with me throughout the haircut to make sure that I was happy with the progress and going in the right direction. I've lived around the area my entire life and wasn't aware that Q Cuts existed and have been driving way too far to get my haircuts. I'm so glad I found a place near home and I'm looking forward to my friends and family sing their praises about Paula too! read more

Paula always does a great job! I love the results every time. I definitely will be back again soon :).

I love q cuts and will not get my haircut anywhere else. everyone who works here is SO kind and values each customer so much. Paula will always answer your questions and will never gatekeep any product or information from you. she recently saved my hair and ill attach pics of the before and after! read more

Q Cuts - Hair Salons Near Me - Castro Valley, California

Paula is the best!! I went for the first time on Friday based on the recommendation of a friend. Paula was super nice and knowledgeable and walked me through every step of my haircut. I asked for layers and face framing and she did just that. I've always been scared of getting a haircut because I've never had a great experience. Well... that has changed.. I'm going to be going to Paula for haircuts for the rest of my life LOL. I get my hair colored and Paula recommended products to me and how to take care of my hair which I really appreciated. Whenever she added product or cut something, she explained why she did it. I also loved the massage chair while she washed my hair; I almost fell asleep. I can't wait to come back soon! read more

Sonia did a wonderful job cutting my daughter and my hair! It looked beautiful! Thank you Sonia!

First time getting my hair dyed! BEFORE APPOINTMENT: 1. QUICK RESPONSES - I called in to ask questions. They weren't able to pick up my call but they got back to me via text promptly. I got all my questions answered within 20 minutes! 2. UPFRONT ABOUT COSTS - I asked them about the price and they were happy to respond! DURING APPOINTMENT: 1. FRIENDLY - I had the pleasure of meeting Paula and Long! They're both incredibly friendly people and they enjoy making conversation. I'm an introvert and I feel like I wasn't able to reciprocate their energy, but they kept upbeat throughout the session anyhow. And BOY, was I not expecting that! My barbers tend to lose the bubbliness once they find out I'm not talkative. But Paula and Long maintained the smiles and conversation! I felt like they were happy to work with me, even though I was unsociable the entire time. I felt loved. :) If you're introverted and you prefer to avoid conversation altogether, I'm sure you can let the staff know and they'll respect it. But I enjoyed that they made an effort to interact with me. :) 2. INFORMATIVE - Paula really took into consideration that it was my first time getting my hair dyed. She taught me a lot about the bleaching process, about why each step of the lifting process is important, and about the hair care afterwards. I'm extremely thankful for her help with choosing my new hair color! She was honest about what colors wouldn't work well with my hair -- how some colors might look nice but would fade within a few washes. She guided me through the dye selection process but she never forced any color upon me. Paula and Long brought out probably 20 colors for me to stare at for 3 hours. They were very patient with me. In the end, I feel like I made a very informed decision on what color to choose and I'm happy with how my hair looks. :) 3. COMFORTABLE - When I was waiting for the bleach to process or the dye to set, Paula and Long checked in on me from time to time to see how I was feeling. They also offered me water and snacks! (Granted, I had a ~6 hour stay.) Long would pop in occasionally to let me know how much longer I'd have to wait before the bleach finished processing. This seems minor but it gave me the impression that he cared about my time and that he was still acknowledging my presence, even when he wasn't actively handling me. 4. MUSIC - I'm a 2000s kid. The music reminds me of stuff I've heard on the radio from childhood. :] AFTER APPOINTMENT: 1. TIME-CONSUMING - My appointment took 6 hours! It's longer than I expected but... It's my first time dying my hair, which meant we had to spend a decent amount of time in consultation. I'm happy with this because I get to make an informed decision about my hair! Because it's my first time dying my hair and my hair's really dark and thick, we had to put my hair through three rounds of bleach. It was kind of inevitable so I don't really view this as an issue. I didn't have any obligations the day of the appointment, so I was fine with the 6 hours, but I'd encourage you to really check in with the staff if time is a concern for you. 2. HAIR CARE PRODUCTS - Today I learned that hair care is important for maintaining dyed hair! If you don't have products already, you might want to set apart a budget to buy them after your appointment. I didn't these factor these products into mind when asking about the cost of the appointment, so the overall appointment costed more than I expected but please keep this in mind! REFLECTION: The Q Cuts experience was amazing. I came here to get my hair dyed but by the end of the session, the dyed hair honestly just felt like an added bonus. I'm 100% sure I missed some points. I'm also 100% sure I didn't do Paula and Long justice with this review. I feel like you'd have to go there and meet the staff in person to really understand what the experience was like. read more

Q Cuts - back view of short hair with Joico Hot Pink dye - Hair Salons Near Me - Castro Valley, California

I always wanted a "peekaboo" hairstyle but never dared myself to have it done until i met Paula. A few words here can not be enough for what I want to say about how much i love my hair. Thank you, Paula and all the staffs, for taking your time to color, to cut and treatment my hair. Thank you for doing it with all your heart, not just color, cut but explain to me everything, included "after care" - how to take care of my hair correctly at home. Thanks again. I really enjoy the Haircut & color! read more

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Here's some pricing help if y'all were curious. On my mid-back length, straight Asian hair. Going from a level 3-4ish medium-dark brown to a level 9 lift would have been $700 minimum. My hair is naturally medium-dark brown but my ends were still bleached to around a level 6 maybe (I'm not a professional, I just googled it). I was glad Paula let me know before we started. I previously got a red ombré dye and trim for $200 at another salon I reviewed in Orange County. So this pricing was pretty shocking. I asked if going darker or doing a balayage/ombré would make it cheaper. Paula told me a balayage would be $600. I went for a cut only. I told her I wanted layers in my hair, she said okay. She ends up giving me a blunt cut. I told her 2 inches off, and she could do even more because we weren't doing color today. She tells me she's going to cut off one inch. Okay. She tells me my hair is brassy, unnecessary. I wanted straight across bangs, but she didn't ask what style before she starts cutting them. She ends up making them rounded which I didn't want, but it was getting too short. She said she wanted to cut it to my liking, but I didn't want it any shorter. They ended up kind of crooked but okay. The cut itself was $50. (If you look at my previous reviews there's a salon that does amazing cuts for half that price). I won't be coming back. read more

Q Cuts - Paula spent an hour on these crooked bangs. Does my hair look thick and coarse to you? - Hair Salons Near Me - Castro Valley, California

I really like the people here. They're friendly. It felt like a relative was cutting my hair. The lady, Paula, is very knowledgeable about hair types and styles. She helped me understand the different types of cuts I could have for a bob. She has attention to details and she perfectly delivered what I wanted. However, I have constructive criticisms. I made an appointment through the website so when I got there, I got checked in on time but I waited 30 minutes before I could get my appointment started. It seemed like there was a person ahead of me. I was finally done with a trim (I have short hair) after being there for 1.5 hours. Paula also had to step away for 5-10 minutes to help another appointment for consultation. I guess it's ok but I was almost done. I noticed that Paula used a razor to make just fine adjustments around my neck and I kept feeling the razor at my neck so it felt irritated. While I was showering later that night, my neck felt really irritated when water touched it. When I had my bf take a look at my neck, it was all red! See picture for reference. Please, please, please don't use a razor that is not guarded. It will razor off skin! Great people, but appointments should be honored and stay on time and no razors to the neck. Edit: Paula reached out to me and explained the situation that she had to help as new stylist and that it was a hair trimmer. I appreciate the reaching out. read more

Q Cuts - Neck irritation from a razor - Hair Salons Near Me - Castro Valley, California

I reached out to Q Cuts via Yelp and got a response shortly after. Paula was super kind and accommodating; I was able to get an appointment the next day. Its been a while since I've been to the salon for a haircut and Paula reassured me that she'll take her time and give me the haircut that I'm satisfied with! I asked Paula for a long layered haircut with curtain bangs and she delivered! I am very happy with my cut :) read more

Q Cuts - Hair Salons Near Me - Castro Valley, California

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Sonia is super patient and really good at what she does. She paid great attention to detail and made sure I was happy with everything. I also really appreciated that she speaks Cantonese -- it made the whole experience smooth and comfortable. Highly recommend her! read more

I starting going to Q cuts a while back because it was very close to my home. Now I will not go anywhere else. Paula is magnificent!! She has done my wife's hair and my kid's hair. She is honest and her main interest is making sure you are satisfied with your hair cut. Paula doesn't just do hair for the business she does it for the love of cutting hair. She talkative and has an honest interest in all her clients.. her rates are fair and never over priced. You will not be disappointed!!!! I will never go anywhere else!!! read more

Q Cuts - The day afterwards - Hair Salons Near Me - Castro Valley, California

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I love Q Cuts!!! Paula and her stylists are amazingly talented, super knowledgeable and incredibly kind. What more can you ask for in a salon? I know I will get the best haircut, color, styling every time I come here. I've gone pink, blonde, highlights and brown and my hair is still healthy thanks to Paula's great hair are tips and treatments. I highly recommend Q Cuts to anyone who wants quality haircuts and haircare. They really care about you and your hair! read more

Q Cuts - Hair Salons Near Me - Castro Valley, California

I didn't expect much from a place I was trying for the first time. I left Q cuts really amazed and Happy. All thanks to Paula she did a great job listening to what I was asking for. I came in for a cut and some advice on my hair color. I wish I would of taken a before picture. Man we definitely did take an after one. I had work done in March for balayage and ombré on my hair at a different salon. But since then the color turned to orange, brown, some yellow and brassy tones. It was a hot mess and I basically wanted to even the color out. Now everything is even out and I lOVE the ash color. The Olaplex treatment also made my hair so soft and bouncy. Only thing I didn't like was the price. I did not expect to pay so much but it was all worth it. Paula educated me with things I didn't know about hair and gave tips for future care. Her personality is very captive and she's so funny. I really appreciate the one on one treatment I received from her today. read more

Q Cuts - Refresh toner. Olaplex treatment and a U hair cut. - Hair Salons Near Me - Castro Valley, California

Just another review for these amazing women. Thank you Paula for turning my mess into a masterpiece..As always you NEVER disappoint.... read more

Q Cuts - You should've seen this when I walked in lol - Hair Salons Near Me - Castro Valley, California

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This review is extremely long overdue. I first found Q Cuts through Yelp back in 2021. I was in need of a haircut and I wasn't sure what to go with in terms of color. Paula gave me some suggestions and was so patient with me. She gave her honest opinion and helped me choose the color that suits me and I have been able to maintain with her recommendations. I have come back to Q Cuts for haircuts and treatments since then. Her staff have been equally kind, friendly, and patient as well. I always feel like falling asleep when getting my hair washed by Long and the massage chairs definitely encourage that. My chatterbox daughter had her hair cut here twice and Paula was extremely patient and sweet with her. My daughter has said she felt "so fancy" afterward. I have been wanting to change up my hair color for a while now and finally got it done today. I was nervous this morning about the change, but Paula made me feel at ease and she worked her magic with Long's assistance. It was a longer process than the usual but definitely worth it! I can't describe how happy I was with the results and much better than I had imagined. Definitely give them a try. read more

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I have been coming to Q cuts for 3 years now! There is no one besides Paula that I will let do my hair. She is amazing!! Don't hesitate to make an appointment read more

Q Cuts - Hair Salons Near Me - Castro Valley, California

Updated hair cut with layers and face framing bangs!Absolutely love Paula she always does amazing work read more

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