It was my first time going, and I was a little nervous, but they did an excellent job.Katie did my lashes and she was great friendly professional lady. I will definitely go back in two weeks for a fill. read more

I had a wonderful experience. It was a last minute decision without much knowledge of what I wanted. Monica was great, explained well and ensured I had a relaxing time. read more

Thanks for the response Caroline, but just to be clear nothing was stated clearly when I was being pressured to sign up for membership (yes the spiel about how its more savings to get the membership) or that to make a follow up appointment, that a card was needed to hold. There was absolutely no mention of that. Otherwise I would have specified which card to use. All your team did was charge for the service for that day and did not state they would be using that same card as I did not authorize to keep that card on file. The card given was only to pay for the service and nothing else. I believe you were also there when the front desk was talking to me. All she asked for is which day and time. Even after telling her that since it was my first time I wanted to see if I having lashes was something I would want to continue. Either way I did not appreciate being blindsided and responding to my review with inaccurate info regarding my experience is definitely another red flag. Do better for your future customers. read more

I had high expectations for this establishment. My lash tech Alicia was very nice but I requested a true volume set and there was nothing voluminous about my lashes. My lashes are naturally thin and short but I've had full thick extensions placed at previous places. The quality of deka's lashes was very poor. The lash fans were short and thin, again, nothing voluminous about this set. Not worth the price. read more

Got a new style done with Kita and I love them! They're lasting a long time and she had some great tips on how to extend the life of them.

my lash tech Juliana work is amazing. She's super patient with me and my mom , her attitude is always positive and her vibes are super chill literally just what every girl wants in her life . oh oh did I mention she get down with her work leaves you looking like a baddie . I don't need to look at the mirror when she's done I just know she left me with an amazing set of lashes . SO GO BOOK WITH MY GIRL JULIANA !!!! read more

I love Alicia she is excellent, her work is magnificent I really recommend her. very profesional.

I got my lashes done by Kita and honestly, I'm so glad I did. She was super sweet and made me feel really comfortable the whole time. She explained everything and made sure I was good with the style before starting. You can tell she really knows what she's doing. she was super gentle and detailed, and my lashes turned out so pretty. The whole vibe was chill and relaxing, and I almost fell asleep lol. I'm obsessedddddd with how my lashes look and I'll definitely be coming back. Highly recommend her if you want your lashes done right. read more

First time getting my brows laminated and tinted. I paid $133 and it was not worth it. Such a waste of money and I totally regret it. This service was nothing like I had seen online. I paid for add ons to shape and wax my brows. They waxed, but you could still see the hairs. They did not shape my brows. The lamination made my hairs stick up until they were straight. They did not trim the hairs, so it looks horrible. The tint only darkened my hairs. I was hoping it was just me and would take some time to get used to, but no. No shade to the person that did the lamination and tint. The company does not do a good job of communicating or demonstrating their services. They didn't even ask any follow up questions or what I was looking for at any point in the entire process. read more

Very consistent results and clean interior. The staff are welcoming. I came for the lash lift and tint which last around an hour. The price is reasonable, and I love the results. Check in is smooth and I had no problem reserving an appointment on the same day. read more

Deka Lash CA-Castro Valley - Lash results from lash lift and tint - Eyelash Service Near Me - Castro Valley, California

First time getting lash extensions and I was extremely happy! The studio was clean and welcoming. I chose the TruExpress Lash extension. My lash artist, Tae (Tiffanae), was friendly and did a beautiful job. I will definitely come back! read more

Yes! Sway is amazing. I love the texture of Deka lashes. Not too dramatic. Highly recommend.

While I appreciate my wonderful clients and colleagues, I cannot recommend this workplace. The management lacks industry-specific knowledge and does not provide adequate training; they expect employees to become "certified" in under a month through an online program, which does not equate to proper lash training. Feedback on your work is often ignored, leading to unnecessary terminations with no prior warning. Additionally, the manager at the Castro Valley location has no practical experience in lash application, which raises concerns about her understanding of the beauty industry. Clients have also expressed dissatisfaction with her communication skills, indicating that they would not continue booking without my services. If you are considering this position, proceed with caution, especially if you are a commuter, as job security seems uncertain. read more

The quality the service everything is really bad. They train the lash techs to do next to nothing. You pay the highest price and always get the bare minimum. Lord why did they open these eyelash chain establishments it's no customization! I don't know what curl or style and it's never good in the end read more

Teal did a great job on my lashes! We did a lash lift w/ tint on my stubborn lashes. She made them dramatic just like I wanted. She was also checking in on me throughout the process to make sure nothing was bothering me which I super appreciated. Loved the results! read more

Deka Lash CA-Castro Valley - Lash lift and tint before and after - Eyelash Service Near Me - Castro Valley, California

Not a happy customer at all. they look like my normal eyelashes with mascara.Booked an appointment at 3:15 was taken back at 3:26. I can say there establishment is very clean and smells nice read more

I got a lash lift about two weeks ago and it's doing super well!! Sway was really sweet, the check in was easy, she did a really good job, and the price was great as well. Would definitely recommend. read more

Was my first time trying Deka Lash, and had a great experience with Tabitha. She was very attention to detail, explained the aftercare; and was very professional. I let her pick what she felt was best for my eyelashes, since my lashes are very thin, she picked a lightweight set to keep them long but natural looking. Will definitely return and would recommend :) read more

Deka Lash CA-Castro Valley - Classic eyelash extension set - Eyelash Service Near Me - Castro Valley, California

I have been going to this salon since they opened and I have always had a great experience . The salon is clean and very quaint and comfortable. I love the fact that all the staff is trained well so I don't feel like I have to stick to one artist all the time due to my schedule weekly. They are very accommodating and can always find an appointment that works for me. I highly recommend them. read more

It was easy to book an appointment. Go online and register and there's special pricing for first timer. I arrived early and was greeeted. Went to the chair and immediately got to work. I'm not familiar with the whole eye lashes extension but the lady who helped me wasn't super helpful. While she was helping me with the lashes we didn't strike a conversation. I ended up getting the classic and it turned out ok. I barely noticed anything on my lashes and it's super natural looking. If that's what you want, def try it! But it's not for me and I didn't connect with the person that did my lashes. read more

Where do I begin! I've never had lashes done before. Being in the beauty industry, and owning a salon, I've always been curious about getting them done. I decided to give them a try a few months ago. Let me tell you, I now cannot stop wearing them! I am realistic. I understand taking care of them is something that needs to be done if I want them to stay on. Just like hair, the better you take care of them, the more longer I can love on them. Alicia, has been a saint. She is sweet, listens to exactly what you want, while providing perfect results. I am always changing it up and she continues to give me the most perfect lashes every single time. This place is clean, friendly, and the lashes are great! read more

Well it'll be 1 week since my visit. Trust me I've been using lash extention services for years. What is disappointing is that if the lashes are too thick they'll look real clumpy Another disappointment is they'll fall off completely. I use a eyelash wash every morning. I really clean my lashes well with a lash wash & brush. Be careful for the one you'll purchase. I purchased a lash wash from Amazon just to save money!! It was a terrible experience. It burned like hell. Your lash wash should never hurt in anyway at all. Like I mentioned, the lash tech took a little longer but the results are the very best I've ever had. At 1st I thought it was too over the top... I just love the fullness and shape. read more

Deka Lash CA-Castro Valley - 6 days and very full. - Eyelash Service Near Me - Castro Valley, California

Up till about 8 months ago I had never had my lashes done once I went to dekalash. I've never gone anywhere else. All of the girls are so sweet, amazing and knowledgeable. They work with you until you're happy with the way you're lashes look, they're there to answer any questions you may have. I will never go anywhere else. I absolutely love deckelash Castro Valley. . shout out to Tabitha Who is literally a goddess when it comes to doing my lashes? And also to Erica, who has done on the last few times and is absolutely amazing read more

I always have a great experience in deka lash in Castro Valley. They are very accommodating and my stylist Sway is very nice, she makes my lashes beautiful! read more

Deka Lash CA-Castro Valley - Eyelash Service Near Me - Castro Valley, California

I had a great experience at Deka Lash. I am currently 39 weeks pregnant and having my baby on Monday I wanted to look decent postpartum without having to worry about makeup I opted for a lash lift & tint and also an eyebrow tint and I LOVE how they turned out. My lash tech was amazing and talked me thru every step, which is great when your eyes are closed for an extended period of time. The place was clean and the staff was friendly. I would definitely recommend checking them out if your in the CV area. I also forgot to mention I booked my appointment same day. Thank you Tabitha for taking care of me! read more

Nikki does a great job with my lash extensions. She's efficient and works quickly with a lot of skill.

I really enjoyed my time and the last extensions turned out to be really good. Thank you.

I went here today it was very close to my house as I live in the 5 canyons area. I had Claudia do my full set super dramatic and she did a great job with a few questions. I bought the monthly service which is awesome... they auto charge your credit card and easy peasy. The environment is super nice. They have the most cutting edge stuff ... after being with another artist for several years it was refreshing. See you guys in 2 weeks! read more

It was my first time coming to Deka Lash. I found them on Yelp and figured I would give them a try after reading all the good reviews. I came in for a lash lift and tint. Tabitha was a professional lash tech that was easy going and communicated with me the whole time about the process considering it was my first time. I was super happy with my results. read more

This is an absolute scary place to get your lashes done! Not only was I charged incorrectly and lied to by the owner, I also found out by my new (Amazing) technician that due to the rushed application at Deka, I almost incurred an eye infection! Very scary! The staff is rushed there and the owners do not put their clients health and care first. Instead, their true focus is how many people they can get in and out and also sell their memberships to. Thankfully I never purchased one of those! I do not like leaving bad reviews like this but I would never want anyone else to go through what I did/or worse! Beware ladies! I will say, it is clean inside and has a decent decor but that's it! read more

I've always wanted to get a lash lift and tint and finally made it happen. I came across Deka Lash online and fell in love with how easy their website is to navigate. It was all a breeze from booking an appointment to checking in. Tamana was very welcoming and kind. She was gentle and made sure I was not uncomfortable. The location is also very clean. Definitely a place I recommend. read more

Tamana completed my service. She provided great service and I loved the way my lashes came out.

I have been very very happy with my past three experiences with deja lash! My lashes were done with care and lasted exceptionally long- they looked so natural. Will def be back! read more

Well I tried and I tried but no it's a NOT for me I rescheduled with a manager and my work schedule is crazy so I tried to go a little earlier and that was a hold on wait a minute about 5 times so unprofessional and finally I talked to the manager who was supposed to do my lashes and she didn't sound confident about my appointment I just can't with them then I asked to speak back to the owner she said yeah I'll send you the owner's number and I'm still waiting we'll all I can say is the chairs are comfortable but this place sucks customer service is wack the technicians don't know how to even explain the services good luck to you! read more

I scheduled an appointment and a few hours before the owner called me and cancelled because of short staffing . I completely understood since it's a busy time but she assured me that she would call me back to let me know if the lash tech can take me the next day . Never received any type of communication and I was thinking I would be able to get my lashes done either that day or the day after . Been 3 days still no response . Not happy read more

AMAZING! I had a lash emergency the day before my wedding. They took me first thing and did a stellar job. 1 week later and they still look great! Thank you for saving the day! read more

Wanted to do hybrid refill and went to this place after seeing google reviews and that was a right choice. The moment I entered store, it gave me a different and rich feeling. They have very comfortable beds. My lashes look so natural and I am so satisfied. I am going to recommend this place without any doubt. read more

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Came in for my first ever lashes before my daughters wedding. First set great! Came back for fill. Awful experience tech told me to stop moving my eyes. Hello they are shut!!! Ended up with glue or something that gave me a nice red eye for wedding photos. Don't go here! read more

Great service, will come back again! Very accommodating as well and fit me in the next day and flexible!

Clean location, and the steps were explained well. I am a first time user of eyelash extensions, so I didn't know what to expect apart from what I read online. The tech was kind and though the lashes took 2.5 hours for a classic set, the tech was very thorough which I appreciated. When the service was over, I joked about finally being able to head home and we can both have dinner as our stomachs were rumbling. The only wondering I have was in regards to the tip... usually it's included at the checkout but the tech didn't say anything so I wasn't sure if there was tip service or if she was just as ready as I was to head home. read more