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Python Moving

5.0 (3 reviews)
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Updated over 3 months ago

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Firehouse Movers

Firehouse Movers

(234 reviews)

A really great experience all around. The crew was outstanding. The office was helpful. The fees…read morewere within the estimate.

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

Lukes Moving Services

Lukes Moving Services

(149 reviews)

Once again Luke's movers came to my rescue. Thanks to Jerry and Que for helping me move things back…read moreto storage, placed things in the attic and moved some furniture items for me. They were quick, efficient and saved me multiple hours of trying to do it myself. Plus saved me from many hours of strained back muscles. The guys were polite and courteous!! I'll definitely call them again.

UPDATE: A staff member scheduled a phone call with owner…read moreDominick (Dominic) to call me this morning. We spoke at length. My intention was always to be heard, to receive an apology, and for this company to improve systems so this did not ever happen to another mom or college student young woman. Dominick said he had called from different numbers without leaving a message. I have scammers who regularly call my number, so I have many hang-up calls that did not leave a voicemail. If there isn't a voicemail, it looks like scam calls with the hang-ups. Dominick did listen. He did apologize. And it sounds like he understood the systemic issues that need to be addressed internally to avoid a situation like this in the future. I have changed my rating from ONE STAR to TWO STARS because the actual moving experience with Jason was one of the very worst customer experiences I have ever had with any service provider ever. And that is still true. Dominick did sound like he was already making some internal systems changes to address the many issues that went wrong. I hope that he continues to improve this business. If a customer wants to give this moving company a chance, then I would suggest asking for Dominick if the moving experience starts to go bad in real time. ORIGINAL: This is a caution about using a Luke's Moving Service. The first time I used them, I had a positive experience. In April, the first crew met me in Aledo to pick up a couch and console I bought for my college student. Tyler and Anthony moved the couch to a storage unit in FTW. The guys were helpful and friendly. My daughter and future housemates continued to buy and add furniture to their McCart storage unit. At the end of June, we were moving all this furniture from the storage unit into the rental house near TCU campus. Jason, the crew leader, was horribly rude and unprofessional to me and my daughter. He was angry and took that anger out on my daughter and me for hours. He did not listen and even started to drive to Aledo and arrived at the rental house 45 minutes later. The office must have given him the address from the couch pickup. I told him the rental house address and described exactly where it was near TCU. His failure to listen and his lashing out happened again and again. I am not going to list every instance where he was angry, but it never stopped. For the record, it is currently the end of July 2025. I have tried since BEFORE July 4th to have the owner Dominic (posing as Luke) call me back. He called once in June and left a message. I called back immediately. Since then, he has never returned my repeated calls despite Holly's assurances be would call me back. I have also asked Holly to send me a revised invoice, which she has not done. He commented immediately when I wrote a review in Yelp, but he still didn't call after he said he would in the response. Holly is the office receptionist, and her husband Jason was the crew leader. He treated me so badly throughout the move that his crew member Nolan made a point of coming back into the house by himself afterwards and apologizing for his boss's behavior. Holly continues to tell me owner Dominic will call me, but that hasn't happened. All I wanted to do was tell Dominic about what happened. I hired professional movers to act like professionals. I would not want anyone--especially women and female college students--to be treated the way I was treated. I also posted this in the TCU Parents' Facebook group with 11K members. Buyers beware! The owner has managed to respond here and on Yelp and on social media several times and still hasn't found time to call me back. He called once when I first contacted them. There have NOT been repeated phone calls (messages) from him to me. This is not true.

Python Moving - movers - Updated May 2026

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