The manager, Caleb, went above and beyond with customer service. Ownership would be smart to keep him employed as long as possible, A+ service and exactly the type of employee you want representing the business. Thank you! read more

Pyro's is good for build your own pizzas and salads. I do expect a little extra toppings, nothing crazy just a tadbit more and then I remember it's not Burger King and I can't have it my way. I love salads but like more lettuce than toppings so I asked for extra lettuce and was given a pinch extra of shredded lettuce. I asked for a little more and was told I couldn't because of the toppings. I moved on to the pizza. Same, I asked for cheese all over the pizza yet she kept it heavy on one end. Very disappointing visit so doubt I will return in 2026. I had to asked for glove change after server went to look for togo containers in the back. The toppings are not even hot for a pizza I watched them take out the oven. Hopefully its just this location. read more

Generally Pyros is slower than Mod's, Pieology, and other individual size pizza places. At 3 to 5x the wait time per person versus any other build to order restaurant (ie Subway), Pyro's is rarely a 'quick bite'. With that understood, the Ridgeway location is also the most disorganized. 1.) They are seemingly never ready for the rush period. If lunch averages at 200 pizzas on a 'normal' Sunday or Thursday, then plan and prep 220 so there's no need for a line person to spend time squashing and portioning dough. Have 250 plates clean and ready and all else stocked. 2.) The 'six buzzers for six people at the same table' doesn't help anyone locate orders. The last pizza is commonly delivered 15 to 25 minutes after the first, even though they were put in the oven with only about a 10 minute separation. In parallel, the 1st to last pizza is out of the oven approx 10 min apart, so the 25 minutes involves sitting at the SA counter getting cold. It seems this occurs in part because there are so many remakes. The remakes seem to be because no one knows what a Spud or Breakfast pizza does and does not have on it, so any mods will double the confusion. Recipe cheat sheets + looking and asking the customer vs. requiring the first employee to repeat 'no peppers'. 3.) why are orders delivered, "Breakfast without bacon" instead of using the name given when building the order? It seems that's a parallel symptom of whatever problem prompts, "are you waiting for anything else?" When only 2 of 6 people have food. AT LEAST they ASK - which is why 3 stars instead of 2. Bottom line - This location seems to be at the top of the death spiral. Under trained & under resourced -decrease in customer loyalty - decreased sales - less money to hire, train, and provide needed hardware (ie plates) - decrease in customers - another drop in sales...and round and round. Too bad because the location is convenient. read more

Delicious pizza with that thin crispy crust you know you like. All toppings tasted super fresh. The cheese bread could have used a bit more seasoning but still good. read more

If you want hot and ready pizza. This is the place to be. I love making my own pizza and watching it cook in the fire brick oven! Pyro's service is always quick and easy! I'm extra heavy on the toppings and I feel no judgment! I ordered the breakfast pizza with cinnamon roll bites for dessert. My sister created her own chicken bbq pineapple pizza and it was delicious!! read more

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Walked in place was empty. Thought oh we can get our food quick. Took 5 minutes to even be seen by the workers and another 5 to get through the line. Was not asked if I wanted my receipt and received no order tracker. I bought a pineapple pie along my pizza and they didn't even put it to order. I had to ask 20 minutes later and they hadn't even put it in the oven. Workers blamed each other and didn't even make it. Had to walk up again and ask for it. Worst Pyros in Memphis. It's not worth it. Terrible service for ok food. Finally received pineapple pie and it's burnt. Worst looking one I've ever gotten. read more

PYRO'S Fire Fresh Pizza - Salad Near Me - Memphis, Tennessee

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The atmosphere was welcoming. Everyone spoke and said welcome to pyros. The customer service was great. She clerk reconfirmed what I requested on my pizza. The noise was average. Cool to order and delicious! read more

PYRO'S Fire Fresh Pizza - Entrance - Salad Near Me - Memphis, Tennessee

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I really enjoyed coming here. There were a lot of cool options and I really enjoyed this place. Hubby loved his pizza with spicy marinara, pepperjack, roasted chicken, pulled pork, steak, and cajun chicken! It's expensive with all those meats but it was good! I know you can make your own things but I'm not great at that so I stuck with the menu options. I'm glad I did because I liked my Southwestern pizza and the sweet cajun salad. Loved: - Appetizer: Savory Bites - Salad: Sweet Cajun Liked: - Pizza: Southwestern (get again with ranch dressing) Ok: - Dessert: Sweet Bites (cinnamon) read more

This pizza is good, I am from St. Louis and have pizza from California to New York and this one is not the best, but surely worth trying. Tastes like other pizza competitors that I have had and this one seemed overpriced for what I got. There are others that give more bang for bucks with added value. I actually went here by accident as I can was trying to get to a different pizza place, but glad I tried them. read more

PYRO'S Fire Fresh Pizza - Salad Near Me - Memphis, Tennessee

I ordered food for pick up, because going to places like this overwhelm me - if someone is standing behind me waiting to order. There are so many topping choices, so being able to look at the options as long as I need online vs standing in line really helps! I love that this place is one price for as many toppings as you want. Its awesome! I also go crazy and put everything and the kitchen sink on it. Honestly, Its hard to stop. Everything sounds good! My pizza was really tasty, a little overcooked and crispy, but not bad. The size was more than plenty. Its bigger than a personal pan, but not as filling since it is thin crust. The garlic knots were not my favorite. They were very garlicy in flavor ( which is awesome) but more doughy than I'd like. I probably wouldn't get them again and just stick to the pizza. read more

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First timer: walked in after getting my hair done next door. It was after lunch.No one greeted me and there was no one behind the bar area. I didn't know where to go or what to do so I went to the cashier who was standing mid pizza oven in the back of the "restaurant". There were 4 employees standing around. There were 2 customers at a table and 1 at the cashier. There were 2 guests at the beverage area talking. I finally asked one of the cooks behind the sneeze guard what I was supposed to do to order a few pizzas, a Pyzone and a glass of wine while I waited. He told me I'd have to order the Pyzone online as it is only an online and catering item. He said I needed to order the pizzas on the line and the wine at the bar. His smaller friend turned his back to me and whispered something to him & was clearly talking about me. I told them both, "I'm a newby- this is my first time at a PYRO'S. I then asked if I could order the pizzas online as I already had them in my cart, but had hoped to drink a few glasses of wine while I waited. The taller guy who was kind, said to go ahead & order on line and he would have someone go to the bar and take my wine order. I went to the bar and was trying to order online but it wasn't easy. No one came to the bar. I waited longer. No one mar. ( I believe there was a very short manager in premise because I saw him playing with to go boxes at the beverage station. Finally the guy who had Ben speaking to me, said I should download the app as it is easier. I said I had used their website and the " order online" button but it wasn't working easily. I asked what the house wine was because it was "Wine Wednesday" & there was a discount. He named off a few wines and I asked if there was a merlot or a red blend. He said, " no, but there is a Cabernet". I said that would be fine. He proceeded to ring up the wine and the whole time I was still struggling to put the order in. I asked if he could put the order in for me while he was ringing in the wine. He said, "No, the order has to come in at the cashier and this bar POS doesn't go there". At that time he told me the Cabernet was $9.00 not the $2.50 special price. I was so frustrated I just said okay, let's move on; I need to get these pizzas ordered. I finally got the online website order placed & had to pay at the same place 2x. ( inconvenience).The young man who was answering my question, & came to the bar to serve me explained about the app. He was very nice and accommodating. ( Young male, about 5'8" , 22-25 years old, 175# short black curly hair and wearing uniform.) The woman behind the POS and the young man standing around ( female, about 5'9", 150#, dread/braids-up, about 18-23. 2nd male cook was about 5'4", long braided hair, about 18-20 in uniform) were both behind cook counter & he was eyeing me and clearly talking about me. I saw the first guy making my pizzas and Pyzone. He was working . After sometime, he came out and delivered my pizzas. $53 later I was out. read more

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The pizza was was good, the crust is light and flakey. Good sauce, very flavorful, but I was disappointed with the portion size and the Mediterranean salad was soggy. read more

***UPDATE 4/5*** so I have emailed Kirk THREE time over the last four days as he asked and of course NO Response. Kirks response was for show. Not because they care! {uploaded picture of three emails sent} *Original Review*I am just really disappointed. This is the second time I tried ordering here the first time I called and ordered for curbside pick up I had cash only. When I got there I called them once I got into the parking spot and they said I had to come in. I said I ordered curbside.. she said I am sorry we have your order ready, but you can only order curbside if you order online. I explained I have an infant in the car and cannot come in. I left I was pissed. So I just ordered AGAIN I tried their online site but it was glitching and not allowing me to order a pesto base instead of marinara. Could I please just order over the phone for curbside and pay over the phone. After calling three times and speaking with the manager Demarcus no they couldn't do that. Now I was stabbed in my hand when I was mugged. So I can use my left hand. I have a sleeping baby in the back seat I cannot come in. I called a family member in Florida to see if their computer could do it right. She was able to order on the computer with no issues. I have now been waiting an hour for my pizza at curbside. I ordered 15 mins before I got here. Waited 24 mins after saying I was here online and called letting them know I have been waiting outside for almost half an hour.. 36 mins after arriving a young black female being out a pizza opens it and asks me if it is right. I said I ordered the meatless pizza with a pesto base. She said "yeah that's what this is" I said where is the meatless sausage?" Oh we will fix it and get your other pizza I have waited over an hour to get my pizza. They didn't say sorry they didn't say shit. This place is brand by children who have absolutely no idea what they're doing. To add insult to injury. They still brought out the same messed up pizza. They just put a bunch of raw spinach on top and meatless sausage to cover it up. Both pizzas had raw spinach have on top I mean this is so unacceptable for almost $30 and An hour long wait!! read more

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I meannnnnnn...I love PYRO'S! Any place that lets you be you and put whatever you want on your food is a winner in my book! I've been to PYRO'S several times over the past couple of years! I think it's a great concept. There are a whole lot of toppings to choose from. You literally build whatever type of pizza you want. The same goes for your salad, if you choose to order one. They also have several specialty pizzas/salads you can choose from that already have set ingredients, if you don't want to build your own! Let's not forget about dessert! I love their sweet bites! Plus, they've recently added a new dessert item, the cinnamon roll pizza! I haven't tried it yet, but I bet it's delicious! Can't wait until my next visit! read more

PYRO'S Fire Fresh Pizza - The spicy marinara sauce has a nice kick! - Salad Near Me - Memphis, Tennessee

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We went for lunch and had great pizzas with great service! Would go back again Good value for money and cooked just right. read more

Pretty good compared to the last time I came here. It wasn't too busy but they did a great Job on my pizza read more

My neice wanted wood fired pizza so we found this place while in Memphis for a soccer tournament. It is very similar to Blaze Pizza concepts that I have tried while in California. Basically you choose your size pizza. Next choose your sauce. Then add your toppings. There was no skimping on toppings and if I wanted more of something they were happy to oblige. The staff was extremely friendly, helpful and polite. Our pizza was delivered to the table. The one minor issues is one of our four pizzas took longer even though it was the second out of four to be made. Overall I really like the concept. There was a bar area but it looked like it hadn't been used in a long while. read more

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The team was so welcoming. The food was fresh and amazing. The daily specials are worth every penny. Can wait to have girls night again there! read more

Yes made perfectly my veggie salad with every veggie on the bar and it's not wet with a lots of vinegar it's perfect every other time I go to Pyro's you get a bowl of vinegar with your salad it's very soggy and wet nasty but today the employees was fast and nice and friendly .....its perrrfect thanks y'all I almost went to McDonald's thank you all so very much I know my salad will be perfect and I will get a lot of salad McDonald's you don't get a lot of salad you get two leaves and maybe a tomato and that's it if I'm going to spend $25,000 on a salad I better get a salad and not a snack thanks again read more

PYRO'S Fire Fresh Pizza - Salad Near Me - Memphis, Tennessee

Great pizza in a great area. I've had a lot of pyros around town & this is also a good one too. Clean restaurant & would definitely come back. I usually get a regular pizza w marinara, pepperoni, bacon, spinach, cubed mozzarella, roasted potatoes, tomato cubes, mushroom, and cranberries. You choose whatever you want for the pizza. Thin crust is my favorite and it was cooked perfectly. read more

PYRO'S Fire Fresh Pizza - Salad Near Me - Memphis, Tennessee

Fresh, healthy, GOOD! I love this place. Every time I go I am pleased. The staff is super friendly and prompt and the food is always cooked fresh to order. If you go during lunch...BEWARE there is a long line waiting ahead, but it is worth the wait if you have the time. They usually make sure you are served in a timely manner, but the crowd just cannot be avoided. I like that you can make your pizza and salad with all the ingredients you enjoy. It also adds variety and options. So, whether you want a healthy lunch or you want to pig out you can make that choice! read more

They used to be great but the last few times I went the bottom was burnt not done burnt to the taste, when I complained I was given attitude. It's a shame used to be great place for lunch. read more

Who does a fire roasted pizza made specifically for you? My pizza is always mouthwatering. The ingredients are always fresh. There's an abundance of toppings including vegan friendly options. Desserts are great as well. read more

PYRO'S Fire Fresh Pizza - Salad Near Me - Memphis, Tennessee

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So, where do we begin.....the food despite being left outside out door long enough to be cold was delicious. So, we suggest you pick it up or dine in. Avoid GrubHub entirely because it will take forever and no one like cold pizza (unless you're hungover on a Saturday morning and have a cold Coca Cola in hand). What my wife and I will do next time ...is, eat there. Because as I mentioned earlier, the pizzas were great! The salad? Eh...not so much. Would've taken pic, but we were at this point, very hangry! But...next time we dine there and IG it for posterity. So, enjoy the pizza and don't do GrubHub unless you want to be hangry! Ciao! read more

Kirk C. You don't respond to emails. It's been 5 months of no response from you. Are you really interested in making this right? read more

PYRO'S Fire Fresh Pizza - a wood table in a restaurant - Salad Near Me - Memphis, Tennessee

I've loved them ever since my daughter worked here. I recieved an email, saying" happy almost birthday " free entree pizza. I'm so happy I checked my emails tuhday read more

PYRO'S Fire Fresh Pizza - Yes Darlings fresh pizza made 2 order - Salad Near Me - Memphis, Tennessee

The pizza here is outstanding. All ingredients including pizza base is fresh. Great selection of local beers. Staff were friendly and very welcoming. Tables spread out for Social distancing (dining in). I certainly recommend to anybody in the area. read more

My favorite part of the pizzas were the crust! The pesto sauce was really good too. At first sight, the pizzas looked as if they would taste amazing. The toppings were okay by themselves. I don't think the oven alone will marinate all the tops together. I think they need some seasonings or a better way of bringing everything together. I could barely tell or taste the chicken on the pizza. It was more like crumbs than a good piece of chicken. Lastly, they need individual spoons for each topping. The workers were picking up the toppings with their hands, with gloves on, and cross contaminating everything. They went from picking up the pineapples to picking up black beans. Not good! read more

PYRO'S Fire Fresh Pizza - Pesto Pizza - Salad Near Me - Memphis, Tennessee

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I ce here to used my Pi day coupon. I guess a lot of people was doing the same. Because it was crowd. It was not a long wait cashier were friendly and food came out fast. I just don't like my food to set up on the counter and cashier hurry to answer phone. Give me my food please. Help the people that are here. read more

Yum! Another of the build-your-own pizza joints! Just $8.70 for an 11-inch pie made how you like it. On the plus side, there was spicy sauce (spicier than I thought it would be) and roasted garlic, which are two of my favorites. You could choose the type of cheese, too. I had the cheddar/mozzarella mix and had them put some feta on the top. On top of the pizza, they have a Coca Cola Freestyle machine so you can tailor your fountain drink the same way you tailor your pizza. On the down side, the staff seemed rather impatient. Being my first time there, I needed to look at each of their toppings to decide what I wanted but right after I chose something, I was asked, "Is that all?" Tables were bused in bulk so I can see how going at the wrong time could result in no clean dine-in space. That said, the staff who cleaned the tables did a good job. read more

PYRO'S Fire Fresh Pizza - Salad Near Me - Memphis, Tennessee

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Sign on the door is standard to be aware of short staff and long wait. The problem didn't appear to be lack of staff....other than lack of staff who gave a damn. Several standing around chatting in back. Others have no sense of urgency. Tables are dirty. Pizzas sat to be delivered for quite a while before someone delivered. Forgot that the last time I was here, one of the staff was laying in bathroom throwing up. Last time here. read more

Pyro's is quickly becoming one of my favorite pizza spots. You get as many toppings as you like for one low price. The 11" is perfect for one person but if you need a little extra the have great salads and dough bites which I think are similar to bread sticks. The location on Ridgeway even has a party room. They also have a small wine a beer collection. Pizza and a glass of wine for $15 not a bad deal! read more

PYRO'S Fire Fresh Pizza - Italian sausage garlic onions and extra mozzarella cheese. - Salad Near Me - Memphis, Tennessee

No masks, they apparently don't care about covid. Several of the employees preparing and handling the food didn't have masks on.

I've been to the location several time and I went yesterday it wasn't good at all . The place need to be cleaned , the tables were dirty .

We got the pizza to go from some food to go company and when we got home it was cold (so we warmed it up in the oven at home) but it was still delicious. Although some of the flavors on the menu were a bit odd. I would love to actually have the chance to sit down and eat here, because ordering to go won't help in the long run. read more

At Pyro's Fire Fresh Pizza, you can pick out all the fresh ingredients you love, including the sauce to eat on your pizza. They also offer wine and beer. read more

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My 12 yr old daughter loves ordering takeout here. Her pizza is always fresh and good and ready when we get there.

Their pizzas are okay, main complaint is about the employees, they are trash. If you advertise yourself as a place that sells beer and wine don't look at the costumer like they are crazy when they ask for some. We basically got told it would be too much of an inconvenience for someone to go over to the tap and pour us a beer, so we didn't get any. That's fine, we sat down and enjoyed our pizzas. But when we each had a half of a pizza to take home, aka an entire pizza, we were told we could only use their styrofoam Togo containers...make it make sense that when people order Togo pizzas they get a pizza box but when I dine in and have an entire pizza to take home they refuse to give me one. Maybe I'm being irrational, but an entire pizza doesn't work in a Togo box meant for a meat and three. read more

Pizza is good for the subway style pizza that it is. I ordered their award winning pulled pork bbq pizza thinking no way a build your own pizza could be worth an award. It definitely was! I'm not usually one for leftovers but it was so good i went back to finish it off the next day. My only gripe with this place is it's supposed to be quick however it took forever for them to cook and box the pizza. Once it came out of the oven it just sat on the counter while the employees milled around chatting and doing other things. Besides that an overall pleasant experience. Make sure you get the sweet tea to wash it all down, so good! read more

PYRO'S Fire Fresh Pizza - Award winning bbq specialty. Soooo good!! - Salad Near Me - Memphis, Tennessee

Even tho this place was busy and crowded Thursday night and plus our BJ Dance Starz team had the party room full of girls bouncing around and ordering any and everything on the menu. They workers this night was cool as a cucumber, very nice, and Brandon (manager) working and running things like a well oiled machine. Our first time here. Food was fresh and fresh. Crust done to perfection. No problems this night and I could see making a return visit... read more

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