I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

My cheap little laptop laid down on me. I've had it for 5 years and paid $500 for it and it has…read morebeen a little trooper. For over a year, the screen had to be opened where you wanted it before you turned it on because if you moved the machine virtually at all and the screen jiggled it would lock up, necessitating a restart. Then, suddenly, it refused to boot up in any screen position. I brought it to PC Werx. The gentleman who came out to look at it plugged in a separate monitor and talked with me about his concerns and let me make the decision to not invest any more money in this one because the repair could easily be more expensive than the residual value of the machine. When he asked me if there was information on it that I needed to keep, that was a no, so, there was no urgent need to do anything with it. He mentioned a retailer that he has had good experience with and that happened to be where I buy virtually all computer related hardware, we shook hands and he said thank you. I mean, I'm sure he could have repaired my machine, but he gently let me know his suggestion is to spend my money on something that I'd get better service out of rather than into the one I've worn out.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Came to these guys when my Galaxy Note 4 would not turn out. They diagnosed the problem very…read morepromptly. Ended up needing a new motherboard. Robert explained exactly what the issue was in terms I could understand. After the motherboard was replaced, the camera would not work so he ordered the parts to fix it. At no cost to me because he wants to make it right. It ended up not being the camera part but a short in the new motherboard. So Robert ordered me a new board at no cost to me and installed it and got my phone working just like new! He also installed a new vibrator because the last one became weak. Robert was very helpful in this process and made sure he made it right to get my phone working like new. He is extremely nice and helpful. Definitely recommend this place for any of your phone repairs! Will be going there in the future if I have any issues with any future phones.

I tired to get my iPad fixed here horrible experience! First I l got a call that my screen was…read morefixed. Then I got a call that it wouldn't charge but it was charging when I took it in. So they put the old screen old and gave it back. I took it somewhere else to get it fixed and it was missing the face scan ID cable and plates.

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

A little expensive, but eventually he fixed the problem that I had called him for. At first, he had…read moretrouble trying to figure out how to connect my printer, but in the end, he figured it out and all was good.

James is knowledgeable and trustworthy. I have used his services for years and he has never failed…read moreto find and fix numerous technical problems. If you are cautious about having in home workers, James is the Best ! I highly recommend him. Don't waste your time and money on " squad " services. You will appreciate the personal style of James Duncan.

100% recommend these guys to anyone needing anything with your pc. These guys are the real deal…read more Anyone giving negative reviews I believe know nothing about how pcs work. I got my motherboard replaced and upgraded my gpu. Took them about a day to get everything situated. Specially Thanks to Ethan for making this possible and being super chill. Love u man def got a customer in me

Courteous and knowledgeable staff well diverse with repairing equipment will recommendread more

If you're looking for a knowledgeable, responsive, initiative-taking company for your home or…read morebusiness, Regional IT Services is a great company that services DFW, Athens, East TX, and Highland Park area. He offers remote and on-site IT support for laptops, security, web page setup and maintenance, etc. I highly recommend.

Bait and switch scheme. Quote me 85 for repair plus 85-130 for part. Then when I agreed switched…read moreit to 100 for labor.amd 130 for part. When I called to ask why 5 times with no response. By mesage he said he hadn't looked at the repair closely when he initially quoted. Wouldn't recommend

Nate is wonderful!! So helpful, professional and knowledgeable of computers. He got mine fixed so…read morequickly, and I'm now using my laptop to type this review! I'm so blessed to have came across Nate! He's awesome, call or go to him for any computer issue!!! Thanks Nate!

Great company for the home user or the small biz. I have…read morebeen using Nates on and off for over 5yrs and there is no other that is as reliable across the board. Drew, prime tech, is old school and does not overload you or tries to impress you with all the new technological words. He impresses with his ability to resolve and deliver. I have bought computers, parts and had services done here and again, there is no other for me.

Robert is great. He arrived on time and quickly find out the problems with my home networking and…read morefixed them in no time. He made sure to test each Ethernet port to make sure they were working at the highest peak. I would recommend him for any IT problems and projects you're facing.

I am a remote worker who was able to get The Service Desk to upgrade the RAM that my company sent…read moreme. Robert was very professional, responsive, and courteous. He got the job done at my location at an affordable price. I am so glad to have found his company and will be using his services again for any future computer needs!

really good communication super fast staff is super nice 10/10 definitely coming back to them if I…read moreneed any repair

iPad screen repaired quickly, and another issue promptly found and repaired in parallel. Highly…read morerecommend this Dallas gem.