Lizzie R.

We came in on a Tuesday mid-day. There was one person managing the first floor - who was a rockstar. The food was just okay - the Boston tailpipes were a miss for me, the poutine wasn't as hot as it should have been and lacked something, and the chicken & waffles flatbread had jalepenos which wasn't my cup of tea. We played two rounds of 9 hole mini golf on the Ember & Emerald courses. The concept is cool but for the amount it adds to a normal mini golf game, it kinda takes away, too. The technology only allows one person in your party to complete the hole at a time. I love the taking turns aspect of the regular game so that was a bummer. Also, there's something about the colored balls with regular mini golf that I love. The ones here are all white. Some holes felt too easy - everything we did was under 4. I did like parts of the scoring system.

Jay L.

Who should think if you are playing18 holes you would have to get back in the long line to continue. They also had groups of 7 playing so the smaller groups were stuck finding a place to stand until they had a chance. Groups should have to be broken up. Many of the holes had ripped up rugs. Took me about a year to come back after the place being out of order but still had to play rather than getting a refund. Could have been a great time if they implemented a few changes. This was the first time playing with the please working. They did not explain a thing to us. Now we went through the line and they said we had to rebook. And we were in line for nothing. I even asked after the first 9 the man working said just get back in line. There is no exit so when you're done you have to squeeze your way out. Why not have an exit down the middle? And a group had the first floor reserved and could not access the elevator. We paid for unlimited and left after 18.

Haley C.

Dorzell P was an excellent server who took care of our large party. We came in at an off time an had a ton of special requests, spilt the bill in weird ways, and over all took a lot of work. Dorzell was kind and helpful no matter how much we asked of him. Great experience over all

Carol S.

Nice easy to park. Great check in system. Wish we were given the chance of upper level or lower. Love the decor. Did not try food was busy because of Feb vaca for schools.

Nani W.

Located at Natick mall. It has its own front entrance which is nice. Loved the digital aspect, that was fun. It cost $16 per person to play nine holes. I will say that the actual area to putt is smaller than the kitchen and seating area. Also, you don't get to play both sides. You have to pay separately. The play area is located on the second floor, I didn't see an elevator, but I'm sure they have one. Staff was really nice! Didn't try the food.

Dan R.

"She goes putt putt, that's my queen Putt putt, on her big machine Putt putt, when the light turns green Putt putt, she's so mean" (Nitty Gritty Dirt Band) Forget everything you know about Mini Golf because Puttshack has reinvented it, turned scoring upside down, and gives you an amazing hi-tech experience complete with automatic scoring, a bar, and a table for your drinks at every one of the holes. They are working on 20 locations across the US and have 4 in the UK. The Boston area has one at the Seaport and one in Natick, which we visited yesterday. Natick has a nice restaurant and (3) nine-hole courses. We were there on Saturday, had a nice lunch (2 adults and 2 kids), and mistakenly thought we could just walk in to play golf. We didn't know that reservations are preferred and since we'd have to wait an hour to tee off, we left, made reservations for Sunday and enjoyed a terrific visit at 1:00. Golf for 2 kids and 1 adult ran $36. How was Saturday's lunch? Surprisingly excellent. We had two kiddie meals of chicken tenders, chips or fries and a drink for a rock bottom $8 each, an OG Burger with fries for $16, a Rendang Beef Lettuce Wrap with a cabbage and lettuce slaw for $16, and a club soda for $2.50. Fifty bucks before tax and tip for a lunch for four in Metro Boston is quite reasonable. Our grandkids demolished their chicken tenders, and that doesn't happen every time. My wife liked her burger, and I really enjoyed the lettuce wraps. The shredded beef was super flavorful and had a bit of a spicy Indonesian kick to it. On Sunday we returned for golf, and the only negative aspect of the outing had nothing to do with Puttshack. It had to do with the snarl of traffic and paucity of parking spots at the Natick Mall. I couldn't find a spot and decided to drop my wife and grandkids off in front to continue my hunt. I finally found one in front of Macy's and joined them on the second hole. I started this post by saying Puttshack has reinvented miniature golf, and here's what I meant. The wizardry starts off with a simple golf ball, but their golf balls are not that simple. In fact, they are linked with your players' names from your online registration. The golfballs amazingly keep track of every stroke, hazard, and point scored. Your party's score is displayed at every hole. And while we're on the subject of scoring, forget the old notion of aiming for a low score. That's SO 20th Century. Instead aim for a high score because highest score wins. Each hole has possible bonus point (or penalty) opportunities depending on where you hit your shot, and if your aim is true and can hit a Supertube, you get points and a likely Hole-In-One. Our experience was fantastic, and I couldn't help but marvel at the electronic hi-tech nature of the place and the very enjoyable total experience. PRO TIP The Natick Mall can be quite confusing to navigate and park, so if you have a reservation for golf be sure you allot plenty of time to park your car.

Marissa B.

I am not the biggest mini golf fan and when visiting family they suggested coming here for some fun. I wasn't expecting much because I typically find mini golf to be boring. Puttshack blew me away! This was easily the most fun I have ever had playing mingolf. We arrived and had to check in for our reservation. The employee explained how the course works. You get your ball and you need to hang onto it, as the ball tracks all your putts over the course of your game. At the end of the course someone in your group is declared the winner complete with golf stats. What stood out to me right away was the courses. This is not your average course. Each course has a fun, playful, and colorful gimmick. The gimmicks can make the game more challenging and also allows you opportunities to earn bonus points. Our group had such a blast. The courses were not too difficult for the kids. We ordered drinks to enjoy on the course. I love that the menu has fun mocktails. I ordered the cotton candy crush. The drink is normally made with Red Bull but they were happy to substitute for sprite. It was perfectly made and delicious. After golfing our party sat down to eat. I do wish the menu had more of a variety of entrees. I found it difficult to narrow down what I wanted as the appetizer options were plentiful but not enough entree choices for my liking. I decided to go with the shiitake mushroom potstickers, as well as a side salad with chicken. The potstickers exceeded my expectations. I was surprised by how many was included with my order. The ponzu and peach dipping sauce enhanced the potstickers. The salad was fresh and delicious. I was surprised at how large it was for a side salad. Overall a wonderful experience. I wish we had a Puttshack locally in my area. Your average mini golf course can't come close.

Divyashree R.

Went there twice in the last one month as our kid loves mini golf. First time, played downstairs and dined downstairs too. As that was the first time, although there was a wait before heading to the next hole, we enjoyed the experience and drinks were Amazon good with decent veggie appetizers. The second time we went upstairs to the emerald and I would say we enjoyed it but got over pretty quickly. They have decent veg options and customer service at the dining are always friendly.

David K.

Huge beautiful space, came here on a Sunday and the downstairs bar was closed apparently, nobody came to wait on us for 20 minutes. No problem, we watched the Celtics win their first playoff game anyway. Finally went to the info desk and he said the bar upstairs is open, so we went upstairs. Then the fun really began. we ordered beer, they were out. Then we asked for a sample of another. It was warm, and all suds. One sip for two people. We ordered two drinks and food, but they didn't give us silverware or napkins. So we asked for them. They brought the "extra" napkins. We just looked at them--they said "oh I guess you still need napkins." Clueless and we were practically the only people there. The food came and it was meat when we ordered vegan. We sent it back and it took 20 minutes to come back. Then they overcharged us, not cool. With all these gaffes, we figured they would make it right. Nope! Poor Service, the food is decent. I'm sure the putting is awesome.