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Puryear Custom Pools

3.2 (77 reviews)
Open 8:00 am - 5:00 pm
Updated 1 month ago

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Freshly cleaned by David

We have had many guys service our pool through Puryear but David is by far doing the best job!

Shirlene N.

EDIT May 2021, pool is getting worse. Aqua bright peeling off in chunks. I had contacted EcoFinish about the product. They say it wasn't prepped correctly. I really wish Puryear would have had a civil sit down talk with me, owner Jason should have came out the second time he was asked instead of ignoring. If a business never asked for the small final payment it's because they know they F'd your pool up! But when you call text and email how it's falling apart, they won't even be civil and talk about it, instead just call me a thief! I so wish I could have taken them to small claims court, and I would have except it started peeling after my statue of limitations.

John came to our house for a remodel bid. Not only was he late, he Was incredibly rude, did not listen to what we wanted and ended the visit by saying "you won't hear back from me, we have deep pockets i don't chase clients" keep your deep pockets, we will take a 50K remodel elsewhere. I wish i could leave zero stars.

Who leaves bare wires exposed? Cost me $100 to fix! The owner said I'm assuming they did it. Well you installed the pool so?

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11 years ago

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6 years ago

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11 years ago

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13 years ago

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Jennifer S.

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11 years ago

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12 years ago

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Ask the Community - Puryear Custom Pools

Review Highlights - Puryear Custom Pools

We are first time pool owners so have had lots of questions along the way including panicked texts late at night!

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Texas Leisure Pools & Spas

Texas Leisure Pools & Spas

3.1(25 reviews)
8.3 mi

My family bought a 15K hot tub for our lake house. When ordering the hot tub, we discussed with the…read moresales man for speakers and being able to remotely turn on the hot tub. Post installation and pool school, there is no remote turn on. This was discussed with the owner and he notes that it was not in the order form and we did not read the contract closely enough. Alright? But again, we worked with a sales person and we would not know how to look for that within the sales document. Now a year later, we cannot get in the hot tub unless someone sleeps at the lake house over night and turns it on at 9 am since we cannot turn it on remotely. So, beware of the salesman. Also, at the time of purchase it was 2024, why sell anything without Bluetooth? Also we had to have two pool schools because the first person who arrived did not how to even use our salt hot tub.

I've used them for a couple of months and all the service has been very good. They come the same…read moreday each week and manage the hot tub. They did a very good purge and clean that was needed. I'll stay with them...

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Texas Leisure Pools & Spas - Dimension One Spas, Hot Tubs, Swim Spas. The best hot tubs in Fort Worth Texas. Ultimate Hot Tubs and Swim Spas

Dimension One Spas, Hot Tubs, Swim Spas. The best hot tubs in Fort Worth Texas. Ultimate Hot Tubs and Swim Spas

Texas Leisure Pools & Spas - Dimension One Spas, Hot Tubs, Swim Spas. The best hot tubs in Fort Worth Texas. Ultimate Hot Tubs and Swim Spas

Dimension One Spas, Hot Tubs, Swim Spas. The best hot tubs in Fort Worth Texas. Ultimate Hot Tubs and Swim Spas

Texas Leisure Pools & Spas - Dimension One Spas, Hot Tubs, Swim Spas. The best hot tubs in Fort Worth Texas. Ultimate Hot Tubs and Swim Spas

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Dimension One Spas, Hot Tubs, Swim Spas. The best hot tubs in Fort Worth Texas. Ultimate Hot Tubs and Swim Spas

Diamond Pools - Can we build one of these for you?

Diamond Pools

4.0(27 reviews)
5.8 miFar North

I hired this company for the 2024 pool season... and then fired them. As the 2025 pool season is…read morestarting, it felt important to warn others about this company, especially new pool owners as they will attempt to take advantage of that particular point. After purchasing my home right as the summer months were upon us, there were no other companies with availability. They're unprofessional and will attempt to scam you out of your money as they attempted to charge me a starting price of $1700 to open up my pool (eventually paid another company that charged me less than $300) as they stated the pool needed a full drain with acid wash. Then they claimed that filter cleans were $135 per clean and that mine likely needed at least 3, when the company that opened my pool included it in their price. The tech also used my pool tools rather than the company's, and then the secretary/manager (TJ) took the tech's side (without any discussion) after I complained about the pool not being vacuumed (not once all summer), walls being partially brushed, water left running from the hose into the pool all night without my knowledge, and the pool overall not being cleaned properly. They didn't even bother to have a ledger stating what pool services were completed or chemical levels until after I complained. Stay away from these crooks ... You've been warned.

If you are able to hire Diamond Pools to take care of your pool needs, consider yourself lucky…read more Over the past year we have experienced inferior service and lackluster response from other pool companies in town. I called Carlos in a panic after a pool company went back on a promise to come out to take care of a pool startup process after we replastered our pool. It was imperative that we have chemicals added to our pool the day I called and Carlos, understanding the need and urgency, told me he would have someone out there that day. He had someone out within the hour. Since then, Diamond Pools has been out to oversee our startup and take care of our pool filter-- all to ensure that our family can safely swim this holiday weekend. Carlos is our pool hero. We will never use another company.

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Diamond Pools - You just play in your pool...leave the worry to us!

You just play in your pool...leave the worry to us!

Diamond Pools
Diamond Pools

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Metro Pool Chemical

Metro Pool Chemical

2.8(9 reviews)
1.5 miFar Northwest

Avoid this pool service - extremely unprofessional and rude…read more I had a terrible experience with this company. They missed a scheduled pool service this Wednesday and never contacted me. I have been at home the whole day on Wed and my car was in the yard as well which can be clearly seen from the backyard door. I called Friday morning around 8 am and left a message, but no one called back. When I called again later at 2:30 pm, someone finally picked up. I asked why no one showed up this week. The man on the phone told me "Your yard was locked, and we're not supposed to ring the bell. If the gate is locked, we don't provide service." I was shocked - this was never communicated in advance, and nothing about it is mentioned in the contract. I'm a new customer - how would I possibly know about this "unlocked gate" rule if no one ever explained it to me? I asked this question, and he shouted "I am telling you RIGHT NOW!" with a very disrespectful tone. He was practically yelling at me over the phone. As a customer, I've never been treated like this before in my entire life. When I asked about making up for the missed service, he refused and said they'd only come next Wednesday. I reminded him that I paid for four weekly services per month, and now I'm only getting three. He said they won't make it up because "last time we added a lot of chlorine, so this week we wouldn't have done anything anyway." This logic is unacceptable. I paid for consistent weekly service - not "maybe" service based on their judgment. I also raised a legitimate concern: keeping my gate unlocked all day is a security risk, especially when I don't even know what time they'll come. He mocked me, saying "We have 3,000 customers and everyone else leaves their gates open for us and none of them has a problem' He clearly blamed me for the missed service and dismissed my valid concerns about safety. When I questioned why they blamed me for the miscommunication instead of taking responsibility, the man hung up the phone on me. Completely unprofessional, no respect for customers, and very poor communication. Do yourself a favor and avoid this company. There are better, more respectful pool services out there.

I've done business with MPC for 31 years. I took a break in service about 15 years ago, and it was…read morea mess. I am NOT a chemist and have no desire to be one. They are good at what they do. I still do my part to maintain it; keep the skimmers and the filter clean. The pool looks great. If you want someone to skim the leaves and wash the filter, it would cost 3 times as much. Best deal out there!!

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Metro Pool Chemical
Metro Pool Chemical
Metro Pool Chemical

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Puryear Custom Pools - hottubandpool - Updated May 2026

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