Mike is a very courteous young man and a good worker. Only reason I'm not giving him 5 stars is…read morethat my pool seems to always have dirt/dust in the bottom of the pool but I realize it could be because of the construction work being done near my house and the dust that is created from the work going in.

We built our pool and spa with Puryear Custom Pools from December 2024 through March 2025. At the…read morestart, our experience with their designer was positive. However, things quickly became disappointing once construction began. During installation, we had to make sudden design changes because of incorrect slope measurements made by Puryear's team--an error that cost us additional money on a retaining wall. Since completion, we've faced multiple problems, including holes in the concrete deck, lighting issues, improper plumbing settings, and now two major leaks (somewhere in the main plumbing or scuppers and gunite). The main reason for this review is to highlight the company's poor quality control and lack of follow-through on warranty repairs. Over the past month, we've made numerous attempts to identify and fix the leaks--none successful. Many of our phone calls go to voicemail with no reply. On several occasions, we were told a technician would be out to look at the issue, then no one shows up. One contractor admitted he was instructed to "cover up" the leaking pipes instead of correcting the leak properly. So now, we have exposed pipes, trenches with accumulated water, and high water bills from the leaks. As retirees who invested a substantial portion of our savings into this project, we are truly disappointed. We chose Puryear because of their reputation as a "Top Builder." Unfortunately, that confidence was misplaced. We can't, in good faith, recommend Puryear Custom Pools to others. A pool warranty is worthless if the company refuses to stand behind its work.

Bucks rebuilt our waterfall, installed mosaics, and replaced some coping for us and did a super…read morejob! Waterfall even flows better than it did when it was originally built. Alex was completely up front on what he could do with our 18 year old pool and what was not really practical. Very easy to work with, dependable, and very reasonably priced compared to other companies that bid our rebuild

Bucks pools saved our project after another pool contractor stole our money & deserted us. The…read moreSanchez's (Bucks) were priced appropriately, honest, punctual, accurate and operate in top character. They came within budget and are the most professional in business. They rushed to make corrections even after receiving final payment. Look no further for your pool or outdoor space needs. Bucks is the best!!!

Fast professional response. Fair price and great service. I would highly recommend. Not much more…read moreto say.

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Avoid this pool service - extremely unprofessional and rude…read more I had a terrible experience with this company. They missed a scheduled pool service this Wednesday and never contacted me. I have been at home the whole day on Wed and my car was in the yard as well which can be clearly seen from the backyard door. I called Friday morning around 8 am and left a message, but no one called back. When I called again later at 2:30 pm, someone finally picked up. I asked why no one showed up this week. The man on the phone told me "Your yard was locked, and we're not supposed to ring the bell. If the gate is locked, we don't provide service." I was shocked - this was never communicated in advance, and nothing about it is mentioned in the contract. I'm a new customer - how would I possibly know about this "unlocked gate" rule if no one ever explained it to me? I asked this question, and he shouted "I am telling you RIGHT NOW!" with a very disrespectful tone. He was practically yelling at me over the phone. As a customer, I've never been treated like this before in my entire life. When I asked about making up for the missed service, he refused and said they'd only come next Wednesday. I reminded him that I paid for four weekly services per month, and now I'm only getting three. He said they won't make it up because "last time we added a lot of chlorine, so this week we wouldn't have done anything anyway." This logic is unacceptable. I paid for consistent weekly service - not "maybe" service based on their judgment. I also raised a legitimate concern: keeping my gate unlocked all day is a security risk, especially when I don't even know what time they'll come. He mocked me, saying "We have 3,000 customers and everyone else leaves their gates open for us and none of them has a problem' He clearly blamed me for the missed service and dismissed my valid concerns about safety. When I questioned why they blamed me for the miscommunication instead of taking responsibility, the man hung up the phone on me. Completely unprofessional, no respect for customers, and very poor communication. Do yourself a favor and avoid this company. There are better, more respectful pool services out there.

I've done business with MPC for 31 years. I took a break in service about 15 years ago, and it was…read morea mess. I am NOT a chemist and have no desire to be one. They are good at what they do. I still do my part to maintain it; keep the skimmers and the filter clean. The pool looks great. If you want someone to skim the leaves and wash the filter, it would cost 3 times as much. Best deal out there!!

Brittany, our pool tech has done a great job. Keeps us advised of any possible issues and takes…read morecare of small things before they become big problems. Kevin Hilliard

Not sure why Yelp keeps taking down my post. They do a fantastic job of communicating when they are…read morein route, what chems were added and any recommendations needed. Always upfront and honest!

My family bought a 15K hot tub for our lake house. When ordering the hot tub, we discussed with the…read moresales man for speakers and being able to remotely turn on the hot tub. Post installation and pool school, there is no remote turn on. This was discussed with the owner and he notes that it was not in the order form and we did not read the contract closely enough. Alright? But again, we worked with a sales person and we would not know how to look for that within the sales document. Now a year later, we cannot get in the hot tub unless someone sleeps at the lake house over night and turns it on at 9 am since we cannot turn it on remotely. So, beware of the salesman. Also, at the time of purchase it was 2024, why sell anything without Bluetooth? Also we had to have two pool schools because the first person who arrived did not how to even use our salt hot tub.

I've used them for a couple of months and all the service has been very good. They come the same…read moreday each week and manage the hot tub. They did a very good purge and clean that was needed. I'll stay with them...

My pool suddenly started losing water and the leak detection company recommended by my pool service…read morenever go back to me. After reading some reviews, I decided to take a chance and call Jay. I'm so glad I did-he answered immediately and set up an appointment right away. He showed up on time, texted beforehand, and spent about an hour thoroughly checking every possible cause. He found all the issues, explained them clearly, and gave me both temporary and long-term solutions. His prices were fair, and he even followed up a couple of days later to make everything was all good. Truly excellent service! Highly recommended.

I really would like to give this company/ guy a 5star BUT-!…read more He was responsive enough the first time but after the problems in my pool persisted... ghosting was the answer I got. He tried to again to back up his warranty but it didn't solve the problem. I lost confidence when his repair guy left my water hose running the first time and took him several months to come back. I have left voicemails and text messages to the point that when I was doing so, it was a hope and prayer that you'd get some sort of reply, to the point that you will feel that the company is decent enough to back up their work. Sadly in our case, it wasn't so. Hence this review. I hope nobody goes thru what we went thru. Good luck in case anyone tries to hire him.

Always helpful and trying to do the best for their customers. Large selection of products and great…read morebargains on their own branded products over the larger name brands.

Although I do most of my business at the Decatur location, I have to come in for supplies on…read moreoccasion! I use all of their locations, depending on where I am. No matter which location I choose these people know their stuff, and are great to loyal customers. The real reason for the 5 stars is the way I was handled by Bonnie & Clydes after Mr. Patrick Blow at A&A Installations treated me.  They install above ground pools and pool liners. Mr. Blow's crew basically ruined my sand job, hung my liner wrong, and wasted hundreds of dollars of my water. Then he repeatedly hung up on me, and dodged my calls, and refused to make it right!  Worst contractor in the DFW Metroplex, by far! The team at Bonnie and Clydes helped me find a different installer (Campbells), and helped me make everything correct! These guys are 5 stars in my book!

They are super friendly, knowledgeable and trustworthy. They are also very competitively priced…read morecompared to other companies. Scheduling is quick and easy too!

Philip was very professional, on time, and very knowledgeable…read more He installed new outlets in my garage while I was at work and he did a fantastic job! Price was half of the competition!! Thank you to PMC Electric LLC! I will be using your services in the future

Atlas is the crystal clear leader in pool care in Grand Prairie. Just bought a house 5 days ago…read morewith green algae walls and cloudy water. In two days the pool was clear and nearly perfect already. I thought it would take weeks to get any kind of balance. Also they reset the pump flat on the concrete, added guards by the timer, disconnected old chlorinator, added a hose bin to drain the pool, refurbished the DE filter with all new filter grid and new ring seal. All work done quickly and accurately for a very reasonable price. Great company!!!

Terry Bennett is very reliable and does a great job with our pool each week. He texts us when he is…read morethere and sends a detailed report when he leaves. We are very pleased since Atlas took over from our prior pool service.