An excellent way to spend a day relaxing by yourself or with a friend. The renovations are nice…read morealthough there are still some jets in the pools that don't work or the opposite, they blast out water to the point it almost drowns you! The indoor spaces are all really nice. I loved spending time going through all the sauna rooms & then taking a nap in the relaxation area upstairs when I got tired. The sushi place on the second floor was surprisingly good. FYI ramyun is the cheapest thing on the menu at the Korean place on the top floor & while it was good, it was clearly just instant ramyun that they charged $12 for. Next time I think I will just spring for something a little pricier. Couple of tips: It's both cheaper to go on weekdays & much less crowded. I would bring a change of clothes to wear under your robe. That way if you decide to go to the pool first, you can change out of your swimsuit to do saunas later. (Although plenty of folks just wear their swimsuit to the sauna!) Some folks say to bring a towel, but know they do provide full size towels & you can get fresh ones as needed in the locker room. If you plan to be there all day, I also recommend bringing a charger!

Mixed emotions about this newly renovated spa. You can definitely see that some spaces were…read moreupdated. The updates to the sauna and steam room in the women's water area were okay, but 2 of the water features were overflowing and the waterfall in the 70 degree pool did not work. The change to robes and towel from uniforms took away from the authentic Korean feel. Most people just wore bathing suits underneath but I could see some people pushing the limits with this. The indoor saunas were the same mostly from what I could tell. But there were some touch ups. Doesn't look like the outdoor pools received much of an upgrade. The food at the pool bar too way too long. I ordered a chicken sandwich so not sure what the reason for the delay was. The drinks were pretty good. As well as the Korean food on the 3rd floor. The double in price from the pre renovation isn't worth it to me. It's definitely more of an atmosphere to socialize than to truly relax like you would expect at a spa.

We used this company to resurface our pool, and the results were excellent. It took a little while…read moreto hear back initially about getting a quote, but once we did hear back the communication was good. We chose Blue Oasis because they had excellent reviews and their quote was a good value compared to others we have received. Overall I am happy that we used them for this project.

Started my new pool servicing with Blue Oasis Pool Service. They came out for the first time today…read moreand I was extremely impressed. Our pool is sparkling clean. Pool tech came out and was very friendly an knowledgable. They even send you an email each visit with a photo and report of water readings including chlorine, pH, alkalinity etc. levels. Off to a great start! We are very pleased with their service.

The service people are quick to respond to any concerns you might have about your spa. They will…read moretreat you right. I highly recommend Relax and Retreat.

I would highly recommend R&R to any of my family and friends for their spa/hot tub needs. The team…read morethere made my whole experience wonderful even when I was asking a million questions during the process. They have a knowledgeable and trustworthy team that's going to get you what you want the way you want it! Don't waste your time elsewhere because you're gonna get the best treatment and experience right here!

We were having a problem with our Cal Spa 767 which we purchased some 6 years ago and we were…read morehaving problems with the breaker switch tripping. Called to have service come out and diagnose the problem. Adam was here on time and was able to figure out that the Heater was bad. He ordered the new part and did a fantastic job of installing the new heater. Very happy with Adam and help from TJ at the Carrollton office.

I stand corrected... Kyle immediately responded to my dissatisfaction and demonstrated honorable…read morecustomer service and attention to our pool service needs. Thank you, lad... Very much appreciated!

Chronic Pain Review: Colby is by far one of the best salesman I have ever had the pleasure to work…read morewith. I have extreme chronic pain and health issues and we were interested in purchasing a hot tub as heat, massages and water therapy help so much! He listened to my health concerns, what I was hoping to get from it, showed me some lower cost options and then what he thought would be most beneficial for me. He then gave us a quote, we went home and got some quotes for the concert base (he gave us suggestions with that too and things to make sure we ask about) and he was available for all my questions. We went back in and make the purchase and a few weeks later we were able to go back in, actually get in the hottub and try all the jet packs. It took me longer than it should because I was trying to see how each effected my body but he was SO KIND and didn't rush us at all. DONT go anywhere else. Head straight in and ask for Cody. I will be referring everyone to him. Honestly the best. ** I will add to my review once delivered**

Kris S. Is very knowledgeable and helpful. We bought our tub from Kris about a month ago. He has…read moreanswered every question we have had. We have enjoyed building a relationship with Southern Leisure and Kris and look forward to many years of enjoying our hot tub.

We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

After writing these people a terrible review, several months later they emailed me and ask for me…read moreto review them again. I will not waste much time explaining their extra poor service as it was originally posted on yelp, the first and only yelp review I have ever written. But suffice to say they DID NOT even begin to clean my pool as we had agreed that they would do for $150 per hour. They left at least 1/3 of my pool with green algae (my filter had broken and the pool say without filtration for almost a week in the heat). They didn't perform any of the standard procedures short of dumping my chemicals in the pool and then tried to charge me for my chemicals. They refused to return to clean the pool without additional charges. After posting a bad review on them, they are so inept that they didn't even purge me from the email list and therefore sent me another email requesting a review. Here you go A-Affordable Pool & Spa, another posting of what a poor service your performed.

Long time customer for multiple different jobs on 30 year old pool…read more Jeff W and John G always follow through to satisfactory completion. They do it right. Jose and Mitch provide excellent customer service on site. They are always helpful, courteous, professional and knowledgeable.

This location has little to no customer service. My wife went in to but spa chlorine and the sales…read moreperson sold her spa Ozonator. It took a bit for us to realize this did not work. Of course the process to buy always ask for the phone number and the sales person did not care to see that she had been purchasing colabrite chorine for years. I attempted to purchase the proper chlorine and return the Ozonator only to be told they would not refund, even though their per say helpful sales person sold her the wrong thing. We have shopped this store for over 20 years ... not much customer service in my opinion. STAY AWAY from this store , go somewhere else there are to many Leslie stores to put up with this crappy service.

I have been going to the Josey Lane location for over 20 years…read more Never have had a problem. Both Jason and Matt provide the absolute Best Customer Service. They are willing to research and assist with whatever it takes to get the job done. I highly recommend this location and the staff. Both Jason and Matt will not disappoint!! Thanks

I have only worked with Kelli for a few weeks and though I'm at a stand still moving forward…read moregetting a hot tub, she has been friendly and courteous by staying in touch to let me know about current offers and discounts.

I am updating my review because Colby at Southern Leisure did what was fair and needed to be done…read more Southern Leisure is replacing the Marquis Crown Epic that was just poor quality. I was at the show room and was amazed at the quality of the Marquis hot tubes in the show room verses what I received. Southern Leisure is doing the right thing replacing it. I did not want nor buy a blemished hot tub I paid full price for it. Now its up to Marquis to build my replacement to the quality standards I have seen in other Marquis hot tubes. Colby with Southern Leisure was great he was very understanding of my frustration with the issues and in the end came up with a solution that was just and fair.

We recently purchased a Hot Spring spa from Ross Underwood at the Texas Hot Tub Company. Ross was…read morevery informative and helpful. Also, he exercised some flexibility on pricing & delivery options. He provided a great referral for an electrician for running the dedicated AC box for the spa, and his team did a great job of communicating when it came to delivery and installation. Ross then called me after the install to ensure that all went well. I really couldn't be happier with the whole process. Thanks Ross!

I called for 2 days leaving messages for the service department. Finally the young lady answering…read morethe phone was able to track them down and get someone on the phone to answer a question. I also had a service visit scheduled for "first thing" Tuesday morning. When I called Tuesday at noon when no one showed up at first they confirmed yes they were late, and then called back later to say "we had confusion and they were to come on Thursday". They obviously do not care about customers and even after I canceled my service appointment no one still called to apologize. Save yourself the trouble and call someone else that will atleast fake acting like they care.