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    Simplified Pools

    4.0 (3 reviews)
    Open 10:00 am - 6:00 pm

    Services - Simplified Pools

    Pool maintenance

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    Recommended Reviews - Simplified Pools

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    6 months ago

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    9 months ago

    Talking to the manager was difficult, he constantly interrupted as I was speaking. Very unprofessional and he hung up on me.

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    9 months ago

    They are always helpful and knowledgeable. They clean pools as well also! A great source to have in the neighborhood for pool owners.

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    TexSun PoolScapes - source of our family entertainment

    TexSun PoolScapes

    (7 reviews)

    My husband and I reached out to Gina back in 2020 after we saw the work her team did on a neighbors…read morepool in our circle. We have had nothing but great compliments about our pool design. The best part about our project was the 3D design she sent us and when it came to the live version, it was spot on. Although we did not do our landscaping, or patio cover options with her, our project was done on time, and we are still loving it and adding to it - to this day. Here we are in 2026, and while I have reached out to her over the years for various info, on her resources so that we could get some continued work done, even if it wasn't contracted under her...she was always willing to share the information. We are grateful for this so that we can do some add ons and keep the same look as we expand on our pool and entertainment area. Gina has a great eye in creating what your vision is, so you can not go wrong if you choose her for your project.

    This was the worst experience in construction we ever experienced. The owner was non responsive,…read morewithheld necessary information for choices, rarely came to the site and was insulting and rude. The plaster job in the spa looks like a 5 year old did it. The owner of TexSun poolscapes picked materials and design choices we should have had a choice in because it increased her profit margin but we had to live with her choices AND pay for it. DO NOT use this company. The Austin stone she picked for our water feature is crumbling every time it gets cold. We specifically told her NOT to use photos of our pool, yet here they are.

    Coleman Bright Ideas For Your Home - Portable Spas & Hot Tubs

    Coleman Bright Ideas For Your Home

    (4 reviews)

    This review is still in the making. I am beginning to believe customer service is not one of the…read moreimportant things they remember and they are representing Caldera Spas. I have made contact with Caldera Corporate Office. So far my experience with this company is very strained. But contacted a customer service rep there that is listening. They are dropping the ball and hesitate to give answers to the simplest questions and so far they have let this spa owner hanging... Coleman left me with the impression to go fix it myself and have ignored my other calls and messages and email. I can go into more detail after seeing if the corporate office comes to a resolve on this problem and I will finished the whole review. Some times the truth does more damage to this business reputation. Let's see if they can save it. Caldera Spa of California contacted me today; they offered a remedy and if it turns out to be true. I will completely give credit where it's due. I have hear zilch from Coleman at this time.

    Our experience with Coleman has not been the greatest. I wouldn't recommend anyone else shop here…read moreeither. My parents live in Decatur and went to Grapevine to get better service and now they wish they would have gone somewhere else. We bought a 27" round above ground pool. The salesman told us it would arrive in 7-10 business day. Well, that came and went. When we called to set up installation. The pool still wasn't in and we were told it usually takes 4 weeks to arrive, by that time it was 4 weeks. So it finally gets in. We went with the installers that they recommend. BIG MISTAKE! The first thing they tell us there is going to be a $200 trip charge for coming out here ( which they could have gone further in the metroplex and probably wouldn't have charged). On the day of installation, it started raining pretty hard. They continued with the installation process. They had to finally pack up due to the rain because they lowered the pool two inches into the ground and everything was so muddy due to the rain they had to wait for it to dry before putting the dirt back in the space between the pool. Well as they were leaving, me and my mom noticed a huge bubble in the middle of the pool. But we assumed these guys knew what they were doing and that it wouldn't harm anything. Well a couple of days later they came back to complete the job and the liner is now stretched out because they left it like that. They tried to smooth out the creases on the bottom, but ultimately couldn't because the liner was stretched. Our options were to have creases on the bottom or wait for a new liner. Which would probably take another 4 weeks and that would be the end of summer. We called Coleman and spoke with the Sales Manager about this and first, he seemed to busy to even be bothered by this. It was a Friday or Saturday and he said he would call us on Monday and discuss further. We decided to just let them finish the job and discuss further with the Coleman people on Monday about our options. The installers left a huge mess! They didn't pack the dirt back around the pool, they didn't show us how to use the pump. They didn't tell us how to install the ladder. Nothing. These guys were done with us. Coleman never called us, we called them and got "Well it's no ones fault". ACTUALLY, IT IS. It's the installers fault that they recommended!! They should have stopped when it started raining... we spent all this money and our liner now has creases on the bottom. Coleman could care less about making it right. It's been two weeks and hasn't called us back. These people do not care about customer service...look elsewhere for your pool needs.

    Simplified Pools - poolcleaners - Updated May 2026

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