The service people are quick to respond to any concerns you might have about your spa. They will…read moretreat you right. I highly recommend Relax and Retreat.

I would highly recommend R&R to any of my family and friends for their spa/hot tub needs. The team…read morethere made my whole experience wonderful even when I was asking a million questions during the process. They have a knowledgeable and trustworthy team that's going to get you what you want the way you want it! Don't waste your time elsewhere because you're gonna get the best treatment and experience right here!

Would not recommend this guy. Installed over $1,000 of equipment I later had issues with. He…read moredisputed what the manufacturer told me, and only seemed interested in arguing. Long story, but short version is when he said I slandered him for leaving a bad review, and I responded it's not slander if it's true, his response was to quote what the Bible says about slander. I'm Christian too, but that's no way to run a business. I asked him to leave and he stood at my doorstep and continued to argue. Later he called and left me a voicemail just so he could call me a liar, so I guess i don't need to tell you much more about his professionalism. I'll call another company to resolve this issue. Hard pass.

I can't say enough about the first rate customer service that I received from this company. Justin…read moreSanders was focused on getting my equipment repaired and running as quickly as possible and as economically as possible. I will definitely be using them for all my future needs, and I wholeheartedly recommend them to you.

We recently purchased a Hot Spring spa from Ross Underwood at the Texas Hot Tub Company. Ross was…read morevery informative and helpful. Also, he exercised some flexibility on pricing & delivery options. He provided a great referral for an electrician for running the dedicated AC box for the spa, and his team did a great job of communicating when it came to delivery and installation. Ross then called me after the install to ensure that all went well. I really couldn't be happier with the whole process. Thanks Ross!

I called for 2 days leaving messages for the service department. Finally the young lady answering…read morethe phone was able to track them down and get someone on the phone to answer a question. I also had a service visit scheduled for "first thing" Tuesday morning. When I called Tuesday at noon when no one showed up at first they confirmed yes they were late, and then called back later to say "we had confusion and they were to come on Thursday". They obviously do not care about customers and even after I canceled my service appointment no one still called to apologize. Save yourself the trouble and call someone else that will atleast fake acting like they care.

We had multiple pool companies come out and we were sold when Steve came out. We gave him our…read morebudget and he respected it and never tried to over sell us on something. We also had a vision for our pool and he came out and gave us a totally different one and I'm glad he did because it flowed so much better with the layout of our house and yard. The installation process was super quick and easy too. The two guys that came out the first day had the hole dug and the pool set it. They were very nice and efficient. The concrete guys were just as fast. Ivan and Ericka were great with all the coordination of everything and Ivan went above and beyond to help me with the pool chemicals and how to clean everything myself saving me money on a pool service. He has been helpful weeks after the install too always being a text away if I have any questions! From beginning to end this has been the best company!

I am so sad to have to write this review. The contractors who came out and did the work did really…read moreshotty work and would not come back to fix it. They tore off the siding of my house and replaced it with materials that do not match and it is very obvious not fixed. They originally put in the wrong pool tile. They put up fences that are now falling apart. It has been less than a year. I have begged them to come back and fix the work that they did, but they will not. They did not care at all about their work or stand behind it. I will now have to spend thousands of dollars to fix all of their mistakes. They said they could reuse my existing turf and this is what it looks like. Despite my many communications with Steve, his team did not fix anything.

We are very happy with the great job Corby did to repair our pool pipes and equipment after the…read moredamage from the ice storm. Super nice , knowledgeable and reasonable ! We highly recommend them ! Roy and Pam Smith

I was referred to Chris via one of the Facebook groups. We were in the middle of closing our house…read moreafter the TX winter storm hit. Closing was delayed for 3 weeks because of plumbing and pool issues from the freeze. There was this specific part that everyone seem to be looking for. It was a hard find, but during the time it took to get to the sellers to fix the pool, I reached out to Chris and he said he had used part that was still good. He was willing to help us by letting us "borrow" the part until the new one arrived. By doing this, it allowed us to get the pool running and get the other issues fixed. We were able to close on the house that week. On top of that, he dropped off the part and picked it up. This is an extreme act of kindness. He doesn't even know who we are. He didn't demand or ask us to use his service. Most people would say we have to use their service to get the part. We didnt because the seller used their own pool guy and the guy was already involved from the beginning of the process. The people in the FB group highly recommended Chris because he came to fix their pool and their neighbors' pools. Everyone was having pool issues and it was so hard to get parts and for someone to come out. I really appreciate Chris for his generosity and for helping a stranger. We will be using him after we move into our house. This says a lot about someone. I hardly post reviews but I do when they did something super awesome and kind. Thank you so much, Chris!!!

I had them come out to do just a maintenance and inspection on my pool equipment and also figure…read moreout why our spa would not heat. Aaron identified a couple of leaks and figured out the issue with the spa. All of these issues were repaired within a couple of days with high-quality and very reasonably priced. I would recommend Sunny Day Pools to anyone looking for a pool service and repair company.

My only regret is not contacting this company first. They took care of a pool that was left…read moreEXTREMELY GREEN by another company that did awful work. Sunny Day not only restored my pool, but was able to do so without draining it, which other places wanted to do even if it wasn't necessary. They repaired my plumbing lines and replaced my filter. They fixed my heater pad without insisting an entire new spa heater was needed. They arrived on time each week and took great photos of their work. AN. AMAZING. COMPANY! Honest and fair quotes. Kind people. Responsive staff. Just all around a superb company in the Fort Worth area.

Finally... an honest review! This particular pool company…read morehas the worst cleaning service! I paid a premium weekly fee, but received very poor service for over 6 months! I sent numerous emails, texts, and left several phone messages of concern. All were unanswered until I sent a notice to discontinue service! Took water sample to local pool store. Was explained that pool had constant algae growth due to lack of applied chemicals. However, Weber pool said it was from leafs falling into the pool. That statement proved that either; they don't know what they are doing, or they just collect a premium fee, and provide minimal service! They prey on homeowners that have no experience or knowledge of cleaning their own pool, or working their own pool equipment. Take the time to know how you pool system works, to avoid a potential service ripoff! I would NOT recommend Weber Pools!

Avoid these guys at all costs. I thought they were performing the proper service on my salt water…read morepool, but instead they did everything wrong. After just one week of NOT having these guys service my pool, the chemicals are more balanced, the pump is running better and I have fewer issues.

Under new management now and they have all been great every time! they are always so nice and very…read moreknowledgeabl!

The employee on this Friday afternoon appears new and not all that familiar with interacting with…read morecustomers. I received a water analysis for my hot tub as chlorine when it is bromine. Instead of helping me with my treatment questions he says "Boss, you needed to change what is in the profile." 1- He asked no confirming questions and was waiting on 2 to 3 people at the same time because they scheduled him by himself 2- teach this young man how to professionally interact with a customer, I am not your boss. 3- in the event something goes terribly wrong from a security perspective, please note your back door is blocked wide open with one employee in the building. Employee has not failed, manager has.

Ordered a pool cover from Hart Pool and Spa last fall. Highly satisfied with the cover,…read moreinstallation and removal.

The customer service at Hart is truly remarkable. I have gone in for several problems and they…read morehave diagnosed and fixed every one of them. Alan and James are exceptional and seem to always have the answer. I will be a customer for life!

Technician knew what was wrong and had it replaced a few minutes later! Really nice to have someone…read morethat knows what to do right away!

This place is great for good advice, products and service. We had to replace a DE filter vessel…read morethat ruptured, during the search I spoke to Kim who recommended a multi cyclone pre filter and cartridge system. It is so much easier to take care of and works great, I've been a customer ever since for supplies and service. Rick did the install and we have had him back twice for minor repairs on other parts of the system. He is knowledgeable and quick to respond. This is our go to location for all things related to the pool.