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    Services - Pool Care Alex

    Pool chemical testing and balancing

    Pool draining

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    Recommended Reviews - Pool Care Alex

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    3 years ago

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    3 years ago

    Alex is great, he is very professional and respectful! Will continue to use him as my pool contractor

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    GP&A Pool Services

    GP&A Pool Services

    4.6
    (31 reviews)

    We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

    Average price compared to others. Service declined to the point that it was more of a headache…read morethan anything else. Promises of services were not kept and an attitude from the owner, Japi, that he really only cares about checking the 'completed box' and collecting payment. Suggest you find a company that actually cares about their customers...

    Cool Pool People

    Cool Pool People

    5.0
    (4 reviews)

    Worked with Cool Pool People to refurbish our cool deck. They were very responsive and friendly;…read moredid a great job on the deck; and offered competitive pricing. I appreciate their work, and highly recommend for any pool-related project. They are, indeed, very cool pool people!

    5+ stars for Cool Pool People. Todd and Chancy are the face of the company and we have never had…read morecustomer service of this caliber! From the time we switched over from Riverbend Sandler weekly maintenance (our pool builder) it was all positive. Competitive pricing, attention to detail and communication from the first day was perfect. The treat our pool as if it was their own, they are available at a moment's notice if you need something and they go above and beyond in every aspect. They even love our dogs! One day we looked outside and saw a gentleman playing fetch with our pup, it was Todd Gustafson (the owner) having a grand time with Gracie! He is informative, nice, smart and knows his stuff. The weekly pool tips they post on social media are so helpful. Can't say enough about Chancy Green! From the initial visit we had with her we knew we had found our forever pool maintenance company. We actually signed on the spot! She is organized, conscientious, friendly and fun. The perfect face of Cool Pool People. We hope they continue to grow while maintaining the excellent service and attention to detail as well as the best communication and follow up we have ever experienced. We love you Cool Pool People!

    Pool Care Alex - poolcleaners - Updated August 2026

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