We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

Average price compared to others. Service declined to the point that it was more of a headache…read morethan anything else. Promises of services were not kept and an attitude from the owner, Japi, that he really only cares about checking the 'completed box' and collecting payment. Suggest you find a company that actually cares about their customers...

We've been using Renato for the last six months and couldn't be happier. The prices of the larger…read morepool services have climbed astronomically so we wanted to find a small business that could offer great service at reasonable prices and that's exactly what we've found with Renato. He takes before and after pictures of each visit and always texts to let us know when he is on his way and if there were any issues with the pool. Don't hesitate to hire Renato!

I have been working with RS Blue Pool Services for a couple months now and I would rate the service…read moreas EXCELLENT. Renato is punctual, reliable, knowledgeable and friendly. He is great with our weekly cleanings and very proactive on maintenance issues....and all at a reasonable price! If you need great pool service, Renato is your guy!

Scott is one of the best there is. Honest and informative communicator. Just a total pro. He…read moreinstalled a new automated iAquaLink system, fixed my pool cleaner, and solved several other pump- and pool-related problems. No problem seemed too complex for him. I've found the pool servicing market in DFW to be difficult to navigate... finding someone good is rare. If you're searching for pool service and you've come across this page, call Pooltex and know you're in great hands. I'd recommend Scott to anyone.

I reached out to PoolTex after reading the reviews on Yelp. I left a voicemail, for Scott…read moredescribing the issue on a Saturday and I was fully surprised that he called me back the same day! I have tried to get help from all kinds of residential services and I can't even count how many never even return a call. I was thrilled that Scott called right away and on a weekend no less! Scott and I talked through the problems with our pool pump quickly and he was able to diagnose the probable issue. Within three days, Scott was at our house with all the needed parts and replaced the pump motor and other needed parts in an hour or so. Scott even refused to take our money until he was finished. I fully recommend PoolTex and Scott for pool issues. I do not often give that level of endorsement, but I think it is definitely deserved in this case.

Started out great, then switched cleaners and went downhill. Call never returned or they showed up…read moreunexpectedly. Asked my tech for a small repair, he Vc told me it would take weeks. I bought the part and had it installed w /in an hour. They showed up the next day unannounced. If u have cameras, the 2 nd pool guy did the minimum work. Never knew cleaning a pool was sooooo difficult . Their person who runs the place is cool. No quality in their work. Messages never returned

after many failed attempts to have my pool issues fixed a friend recommended A and C pools...oh my…read morewhat a pleasure to have David work these issues methodically and effectively one by one. He fixed things and shared details of what he found and what he was doing. He had everything working perfectly within no time. I was so happy I found this company and especially David that I had automation for pool (phone app mgmt) added and he had that in no time. I can't tell you how great it feels to have a knowledgeable person with great manners and excellent communications skills to work with. the cost of getting this done is priceless for me but their pricing was most cost effective than others. the key for me is the skill, knowledge and communication they have shown. I am indebted to my friend who got me connected with A and C pools.

Carson responded to my inquiry quickly to resolve a couple of recent issues with my pool. The first…read moreissue was regarding the booster pump. He identified the issue quickly and then informed me of options. What impressed me most was when he told me "If this was my equipment and my money, this is what I would do." He was very reasonably priced, professional and punctual.

Swim Clean has been taking care of our pool for over three years. Carson has done everything for…read moreus...cleaning and maintenance, replumbed, and replaced out pump and filter. It finally came time to have the pool replastered, and Carson and his crew did a beautiful job! Carson went above and beyond to make sure we were happy with the results. He is very reasonably priced and fair. He is honest, and just an all-around good guy!

We used this company to resurface our pool, and the results were excellent. It took a little while…read moreto hear back initially about getting a quote, but once we did hear back the communication was good. We chose Blue Oasis because they had excellent reviews and their quote was a good value compared to others we have received. Overall I am happy that we used them for this project.

Started my new pool servicing with Blue Oasis Pool Service. They came out for the first time today…read moreand I was extremely impressed. Our pool is sparkling clean. Pool tech came out and was very friendly an knowledgable. They even send you an email each visit with a photo and report of water readings including chlorine, pH, alkalinity etc. levels. Off to a great start! We are very pleased with their service.

Excellent pool cleaning company! Been using them for several years. Mike and Chad always go above…read moreand beyond and are always willing to work with you. They always do great work - fair and honest. Highly recommend!! A++++ service!

Were first time pool owners and our backwash valve went out and we were in panic! The guys answered…read moreour call ON A SATURDAY and came to our rescue! They replaced it with no problem and even answered questions about pool maintainance! Thank you all for helping us out today!!!

My husband dropped his wallet on the street while rearranging items in his trunk today. This…read moreAMAZING couple found his wallet and brought it to my house and made sure my husband was ok. We are so lucky they were in the neighborhood taking care of our neighbors pool and happened to see it. They went above and beyond and I am so grateful for their honesty, integrity, and kindness. I can't say THANK YOU enough times!!! You are beyond wonderful people! What happened today could have turned out so badly if it wasn't for you!

Palm Oasis Pool Care demonstrates some things that I thought was pretty much lost to modern…read morehumanity: care, dedication, and integrity. The husband-and-wife team of the Pages who run Palm Oasis are as friendly as you'll ever find. While that's a good thing, and a necessary thing, it's not sufficient to make a quality pool care provider. My last provider was friendly as all get out, although he was also a total incompetent and a complete nincompoop. The Pages back up their personable nature with a true professionalism that I've not seen reflected in any of my past pool care providers. They are detail-oriented to an extreme, and prove it in their attention to my pool's walls, bottom, skimmers, returns, pumps, multi-port valve, and so forth. They care deeply about my pool and its associated equipment and head off issues before they become expensive problems. They're truly dedicated in not just what they do, but in ensuring I'm a happy customer. They communicate openly about my pool's chemistry, its surrounding environs, and equipment status. They make proactive recommendations such as sealing the coping to prevent stone dust and calcium build-up or trimming landscaping to head off undue stress on the equipment. And they do all this with an unwavering integrity. If for some bizarre reason I asked them to balance my infant daughter in one hand while performing their pool maintenance, I would have zero doubt my daughter would be returned to me alive, well, and dry. These people even pull on my trash bins from the alley after the trash has been picked up! Who the heck goes that extra distance these days? Palm Oasis does. The Page team is nothing short of amazing.

After calling around to multiple pool companies and a plumber with no luck getting my clogged…read moreskimmer line fixed, I reached out to Robert. He was incredibly helpful - took the time to walk me through exactly how to fix it myself. Thanks to his guidance, I was able to clear the blockage and get the line flowing again. Knowledgeable, generous with his time, and genuinely wanted to help. Highly recommend!

I've never owned a pool before, and when we moved into this house the pool was abysmal. I threw out…read moresome quotes and Robert responded, offering to come over and check it out. He knew instantly something was wrong as soon as he opened the door to the backyard. Long story short, he is nothing short of a wizard when it comes to pools. Super knowledgeable, eager to teach, and most importantly, gets the job done perfectly. His prices are more than reasonable and highly competitive. 11 out of 10 - A rating rarely given (if you've read my other reviews). Don't bother looking for other businesses and just go with Robert.

Anyone that knows me knows I'm about service. From the time I walked into this place, everything…read morewas beyond expectations. I didn't even know they were here and stopped by just because I was curious. Boy was it a pleasant surprise to be greeted by professionals that know their trade. I pride myself on knowing a little about pools and the care of my pool, but my knowledge pales in comparison to the level of expertise these guys show. They provide product as well as service form your pool. They have a large variety of the daily needs in-house and they are priced competitively. If you have problems with your Polaris pool sweep, they can fix it for you and there's no labor charge, you only play for parts. As I discussed different chemicals, one of the gentlemen had "Rainman" like knowledge of any chemical or process needed to treat a pool. They also have great pool water testing equipment for accurate readings of your current chemicals. The place is spotless, and after a playing a game of "attempt to stump the professor", I am glad to say these guys are worth your time if you need to address any issues with your pool. Bravo Swim Clear Pool Supply, I look forward to seeing you guys all summer as I rush in to buy chemicals and brushed.

On 5/10/2023 We brought aPolaris Quattro sport cleaner from Swim Clear in McKinney,Tx. Booster Pump…read moregoing so call them still in warranty said have charge us $!69.00 to have Brian Tech come out and check on it. Question I was being charge as it was in warrant and Polaris said they paid for service . Any Brian came out said it was going. We couldnt put new cleaner in under we go relacement from Polaris again Brian came out and installed it. They same day he put the Polaris Quattro out of the box put it in pool. The cleaner would climb only half wall. Brian it will take few days for it work. Before he went it went up one end wall almost to waterline then right down. didn,t do it again. He check the pressure everything was good and new booster pump. Told we didnt like it give it few days. He left in pool run it all night which we did. Next morning there was parts all in pool from cleaner. We took picture right of pool. Store open call said that asst manager on vacation only one could return it. Mean while found that they have had alot of problems with this unit from not came to waterline etc We didnt want another one, said there would be restocking fee of 25% . Top of it took restocking off !,149.99 not with taxes which I paid 94.87 in taxes total I paid was 1,244.86. Fee was 288.00 got back 861.99 plus only 71.11 in taxes total 933.10. Taxes I paid when brought it was 94.87. So they got $311.76 plus 23.76 different tax that I paid total $335.52 they got plus unit that was only water for 8 hours with all paper work plus box. and warranty card. By way the restock fee is no where on the receipt or on their website or does saleman say anything. We never seen it by register pretty sure I would of notice it as mention to saleman that if it didn't climb wall to waterline bring back yes never said anything about restocking fee. That's one was to get money . Be the way they also got paid twice once by us any another by Polarlis for Brian to come out on my booster pump that was in warranty. They belong to Program Try it Before you buy it. I still have pictures of parts in pool