Scott is one of the best there is. Honest and informative communicator. Just a total pro. He installed a new automated iAquaLink system, fixed my pool cleaner, and solved several other pump- and pool-related problems. No problem seemed too complex for him. I've found the pool servicing market in DFW to be difficult to navigate... finding someone good is rare. If you're searching for pool service and you've come across this page, call Pooltex and know you're in great hands. I'd recommend Scott to anyone. read more

I reached out to PoolTex after reading the reviews on Yelp. I left a voicemail, for Scott describing the issue on a Saturday and I was fully surprised that he called me back the same day! I have tried to get help from all kinds of residential services and I can't even count how many never even return a call. I was thrilled that Scott called right away and on a weekend no less! Scott and I talked through the problems with our pool pump quickly and he was able to diagnose the probable issue. Within three days, Scott was at our house with all the needed parts and replaced the pump motor and other needed parts in an hour or so. Scott even refused to take our money until he was finished. I fully recommend PoolTex and Scott for pool issues. I do not often give that level of endorsement, but I think it is definitely deserved in this case. read more

Very good quality service and pricing. Finally someone that knows what he's doing and won't try to price gauge you. Scott is the man!!

Called to inquire about service with this company. In his quest to boast about his over-subscribed customer base, he assumed i needed weekly maintenance. I called about a pool draining.. He stated he could not take on new customers/ one-time service customer. Please look elsewhere. He wasn't even considerate to return my request for a call. He texted me this assumption. read more

Outstanding service, work and communication at a very fair price. Was able to give me an accurate quote over the phone with some pictures when my pump stopped working! Can't recommend enough! read more

I want to give praises to Scott and Pooltex. This has been the most honest pool company I have ever dealt with. Scott saved me thousands of dollars in equipment repairs compared to all of the other companies in the area. All the reviews are true. Going forward this will be the ONLY pool company I will use for any of my pool maintenance needs. read more

Scott spent a fair amount of time walking me though every remedy possible to get my system working without requiring a visit. Despite getting it running again, there was a more serious issue that he was able to address for me quickly and professionally while we were away. I highly recommend!!! read more

POOLTEX - Pool Cleaners Near Me - Plano, Texas

I called and left a voice mail message with POOLTEX. Scott called back pretty quickly and walked me through some troubleshooting steps that got me going again...no charge! Scott was knowledgeable, helpful and focused on getting me help ASAP. read more

Found Scott to be very personable and knowledgeable. This is a company I would call back for pool maintenance and servicing

It's not too often that I'm impressed by someone over the phone. This guy knows his stuff, and took the time to explain things in ways that were easy to understand. Excellent communication for sure. Looking forward to having Scott work on my pool... he earned a new customer today. Update: I had a difficult plumbing repair that needed to be done on my pool equipment. It was a very small and difficult space to work in that required a lot of guesswork and trips back and forth from the store to figure out pipe sizes, etc. Scott could have easily shoved this project on someone else, as it was a frustrating one to take on. He stuck with it, and my pool is working beautifully now. I highly recommend this company. Thanks Scott! read more

Scott has incredible knowledge and is super responsive. He walked me through how to fix my pool problems while walking his dog on a Sunday morning! Scott is everything a pool owner could ask for and I recommend him 1000% read more

Amazingly honest service! Scott is the pool expert with incredible integrity. I called Scott to get pricing on our broken pool heater and he fixed it without replacing it; which saved our family a few thousand. I am sure he would have made more too on the more we spent. All of the other pool repair places I called did not take the time to investigate, but simply responded with more expensive prices. He is very competitive on his pricing, solid communicator, and not happy until you're totally satisfied. As long as we have a pool, Scott is our guy! read more

Super super super impressed with Pooltex. Scott worked on my pool issues today. Not only is he good, knows what he's talking about but is passionate with customer service read more

Most professional company we have worked with in a very long time. Scott is as good as they come. We reached out to him because we had a issue with our pool not turning on. We messaged back and forth for a day, he asked lots of questions. He came out the following day and ran all kinds of diagnostics to determine it was our display that went out. He gave us a price and came out the following day to install. He was half the price of companies and very knowledge. Highly recommend! read more

One star for a least responding back to my message. This is a pool company that doesn't repair pool drains. We are talking about an overflow drain not a leak or a drain at the bottom of the pool or jacuzzi. Found another company to do the work tomorrow morning for less than $150. (Not in Bloomingdale, OH.) In Plano. read more

My pool motor went out today for the fifth time in 14 years! Naturally, it's one of the hottest days of the summer. Because of that, my wife convinced me to "call a guy" rather than ruin my weekend removing the old motor, buying a replacement, and then breaking my fingers along with my spirit as I fight my way into installing the replacement. Thanks to Yelp's 5-star rating for Pooltex, Scott was "the guy" I called. Long story short ... he quickly diagnosed the motor problem as a blown capacitor and replaced it in less than 5 minutes! So when I brought in my 4 other dead motors over the years to those famous other "pool service companies," no one EVER told me that it could be such a simple fix. So even though Pooltex might have lost out on an exorbitant motor replacement profit, they got a new customer for life along with my neighborhood recommendations. read more

Scott was awesome!! He came out and replaced my pump about a week ago and there has been zero issues. He's a one man show, He was punctual and shared his knowledge so that I could understand what was wrong with my equipment. He was honest and was more than fair with his pricing. Thanks so much read more

Scott is honest, sincere and knows more about pumps and pool equipment and pool upkeep than I thought 1 person could know. I had a failure (thought it was motor) and my pool was starting to grow algae. I got another quote from someone that didn't take the time to do more then listen to what I said then quote me an amount that made my jaw drop. I'm glad I found Scott - he came out the next day and found it to be the capacitor. Not only that, he taught me what no other pool guy did, he took the time to explain my equipment to me and what the balances of ph, salt, chlorine and things I'm going to have to call him back on. He will treat you with respect and fairness. There is no need to call anyone else. Thank you Scott! read more

Scott is a great guy who really knows his business. I had an issue with one of my pool filter motors, so I had Scott come to take a look. He was fast, efficient, took plenty of time to explain the issue and the fix. I was expecting a much higher cost of repair, but Scott only charged me for what was broken--did not try to sell me BS add-ons like so many trade people today. I highly recommend Scott and will call him first next time I need help. Thanks, Scott! read more

I made the first time pool owners unfortunate mistake of shutting the power to my pump before winter. We found Scott through Yelp and he fixed all our cracked pipes and got our system up and running again. He was also kind enough to explain pool maintenance and how the entire system works in our new house. I loved the fact that I was able to exchange detailed photos through text message and prep him before his visit. He's very responsive and very knowledgeable. I highly recommend him. read more

Scott is the real deal! He was gracious enough to come out to service my pool on same day,short notice when I was having issues after moving in. He offered some solutions with explanation of costs and benefits/cons. Couldn't recommend POOLTEX service more!... there's a reason they are rated the highest in the area! read more

Great guy (sorry, don't remember his name). Called me and talked me through common problems. I was convinced that my pump was out but after a few questions, I realized it was just a capacitor and replaced it myself(I do HVAC work and had one already, otherwise would not attempt). An honest contractor is hard to find so I will use pooltex for any pool related problems. read more

Scott at Pool Tex is amazing. He is the most honest, and kind business owner I have ever met. He does an excellent job keeping our pool in great shape and was so helpful in answering questions I have. He's so knowledgable about what he does and takes time to help me understand what's happening with our pool and equipment. Each week he leaves a ticket describing the work that was done and the time he was at our house. He never seems in a rush, and always does an incredible job. Cannot say enough amazing things about Scott at Pool Tex. I'm so glad we found him! There is not a more honest, down to earth, and professional guy out there. read more

I have used the big box store for pool maintenance for the last 10 years - their inability to get me on the schedule for 10 days finally moved me to see what other options are out there. I'm so glad I did! Scott at Pooltex was great - he was super about responding quickly to my inquiry and asked for photos to diagnose and quote the issue without a wasted trip for him (and trip charge for me) Once doing the work Scott was meticulous about making sure we had the right root cause and then he walked me through his plan to fix. He also shared helpful maintenance and operator tips with me to better manage my pool. I will call Scott again - his knowledge, service and ownership made it a pleasure to work with him. read more

Scott is the man. He does excellent work and is super knowledgable. He is patient and is willing to teach his clients what they need to know (and even some of what they don't). He goes above and beyond the role of a "pool boy." As odd as it sounds, he genuinely cares about his clients and clearly has a passion for his work. You should count yourself lucky to have this man skimmin' where you're swimmin'. read more

Awesome !! I had an issue with my pool motor not coming on - tried to manually reset it - was afraid either the motor was out (Expensive $$) . Called Scott - he stayed on the phone (while he was driving to another client) to guide me thru to check - and manually operate the buttons on the control box.....having done that, and telling him about all the equipment, he advised me to check the circuit breakers, and sure enough - the circuit breakers had tripped......Problem fixed !! He could have easily told me - I will come by, take a look....charged me his service fee (whatever he charges)....but no, honest help on the phone for free.....He has a customer for life now - anything goes wrong with my pool - I am calling him. read more

I hate calling service companies due to all the trip fees, service call fees, high labor rates, unprofessional technicians including some that don't have any integrity. After reading several good reviews on Pool Tex, I called Scott. I had two issues - a DE issues where I couldn't locate where the DE was getting back in the pool and a pump that would not prime after it was shut off. I needed the DE issue immediately as I had 20+ family and friends coming over the weekend before Memorial day for a grandchild's birthday celebration. As most good companies are, Scott was booked solid and was having difficulty getting me in prior to the celebration, but he spent a good amount of time on the phone helping me trouble shoot the situation. He then offered another solution aside from checking broken filter grids, cracked manifold cover and replacing the spider valve gasket (again) and even told me how to check his potential solution, and where to source the part so I would only have to purchase the part I needed. IT WAS THE CORRECT SOLUTION! Like another reviewer stared, Scott gave up potential income by telling me what to do, and his advice let me clean up the DE problem AND have my party as planned. He then came out later after Memorial Day between his other calls and identified the cause for the "pump not priming issue" as well and repaired that. He also gave me some tips on optimizing my pool's performance and the correct process to perform some maintenance procedures. Scott is the utmost professional. His charges are very reasonable, he is honest and ethical, his work is excellent, he explained what he was doing and why he wanted to change a gasket, etc. prior to doing so and cleaned the work site up upon completion. He obviously has his customer's interest at heart or he would not have told me how to fix the DE issue myself. I have never been more satisfied with any service call and technician than I was with Scott and Pool Tex. If your looking for an excellent pool service and repair company, you won't find anyone better. So don't waste your time looking for other companies and reading their reviews - just look at Scott's reviews - there is consistency on every one of them so we all can't be wrong. I highly recommend him and if you want to talk to me in person, just ask Scott for my number. He is # 1 in my book and the only pool service\repair company I will ever use going forward. read more