Scott is one of the best there is. Honest and informative communicator. Just a total pro. He…read moreinstalled a new automated iAquaLink system, fixed my pool cleaner, and solved several other pump- and pool-related problems. No problem seemed too complex for him. I've found the pool servicing market in DFW to be difficult to navigate... finding someone good is rare. If you're searching for pool service and you've come across this page, call Pooltex and know you're in great hands. I'd recommend Scott to anyone.

I reached out to PoolTex after reading the reviews on Yelp. I left a voicemail, for Scott…read moredescribing the issue on a Saturday and I was fully surprised that he called me back the same day! I have tried to get help from all kinds of residential services and I can't even count how many never even return a call. I was thrilled that Scott called right away and on a weekend no less! Scott and I talked through the problems with our pool pump quickly and he was able to diagnose the probable issue. Within three days, Scott was at our house with all the needed parts and replaced the pump motor and other needed parts in an hour or so. Scott even refused to take our money until he was finished. I fully recommend PoolTex and Scott for pool issues. I do not often give that level of endorsement, but I think it is definitely deserved in this case.

We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

Average price compared to others. Service declined to the point that it was more of a headache…read morethan anything else. Promises of services were not kept and an attitude from the owner, Japi, that he really only cares about checking the 'completed box' and collecting payment. Suggest you find a company that actually cares about their customers...

Anyone that knows me knows I'm about service. From the time I walked into this place, everything…read morewas beyond expectations. I didn't even know they were here and stopped by just because I was curious. Boy was it a pleasant surprise to be greeted by professionals that know their trade. I pride myself on knowing a little about pools and the care of my pool, but my knowledge pales in comparison to the level of expertise these guys show. They provide product as well as service form your pool. They have a large variety of the daily needs in-house and they are priced competitively. If you have problems with your Polaris pool sweep, they can fix it for you and there's no labor charge, you only play for parts. As I discussed different chemicals, one of the gentlemen had "Rainman" like knowledge of any chemical or process needed to treat a pool. They also have great pool water testing equipment for accurate readings of your current chemicals. The place is spotless, and after a playing a game of "attempt to stump the professor", I am glad to say these guys are worth your time if you need to address any issues with your pool. Bravo Swim Clear Pool Supply, I look forward to seeing you guys all summer as I rush in to buy chemicals and brushed.

On 5/10/2023 We brought aPolaris Quattro sport cleaner from Swim Clear in McKinney,Tx. Booster Pump…read moregoing so call them still in warranty said have charge us $!69.00 to have Brian Tech come out and check on it. Question I was being charge as it was in warrant and Polaris said they paid for service . Any Brian came out said it was going. We couldnt put new cleaner in under we go relacement from Polaris again Brian came out and installed it. They same day he put the Polaris Quattro out of the box put it in pool. The cleaner would climb only half wall. Brian it will take few days for it work. Before he went it went up one end wall almost to waterline then right down. didn,t do it again. He check the pressure everything was good and new booster pump. Told we didnt like it give it few days. He left in pool run it all night which we did. Next morning there was parts all in pool from cleaner. We took picture right of pool. Store open call said that asst manager on vacation only one could return it. Mean while found that they have had alot of problems with this unit from not came to waterline etc We didnt want another one, said there would be restocking fee of 25% . Top of it took restocking off !,149.99 not with taxes which I paid 94.87 in taxes total I paid was 1,244.86. Fee was 288.00 got back 861.99 plus only 71.11 in taxes total 933.10. Taxes I paid when brought it was 94.87. So they got $311.76 plus 23.76 different tax that I paid total $335.52 they got plus unit that was only water for 8 hours with all paper work plus box. and warranty card. By way the restock fee is no where on the receipt or on their website or does saleman say anything. We never seen it by register pretty sure I would of notice it as mention to saleman that if it didn't climb wall to waterline bring back yes never said anything about restocking fee. That's one was to get money . Be the way they also got paid twice once by us any another by Polarlis for Brian to come out on my booster pump that was in warranty. They belong to Program Try it Before you buy it. I still have pictures of parts in pool

For anyone looking for pool repair or service in North Texas, I highly recommend Aqua Pool Care in…read moreAllen. I rarely post online reviews but I can say honestly I've been very happy with the service and follow-up by Brian and his team. Great, on-time service. I wouldn't hesitate to call on them again.

I was referred to Aqua Pool Care by my home warranty company for an issue that was not going to be…read morecovered by my warranty, as my spa was draining into the pool anytime I turned on the spa equipment leading me to believe one of my actuator valves was broken. Before setting up an appointment, the receptionist connected me to the owner who personally walked me through various diagnostics on my pool/spa equipment. Thanks to his expertise and excellent communication, I was able to resolve my issue over the phone, saving me both time and money. I will use Aqua Pool Care for all my pool issues going forward, whether under my home warranty or not, as they have proven themselves a company that knows pools and truly cares about its customers.

We've been using Renato for the last six months and couldn't be happier. The prices of the larger…read morepool services have climbed astronomically so we wanted to find a small business that could offer great service at reasonable prices and that's exactly what we've found with Renato. He takes before and after pictures of each visit and always texts to let us know when he is on his way and if there were any issues with the pool. Don't hesitate to hire Renato!

I have been working with RS Blue Pool Services for a couple months now and I would rate the service…read moreas EXCELLENT. Renato is punctual, reliable, knowledgeable and friendly. He is great with our weekly cleanings and very proactive on maintenance issues....and all at a reasonable price! If you need great pool service, Renato is your guy!

Josh and crew are respectful and accommodating. They keep my pool clean I've been a customer 4 yrsread more

Absolutely wonderful!! The owner and the people who work with him are all amazing. They respond…read morequickly every time I leave a message or text. They came right out to give me a quote the same day I contacted them for new service. I have some issues with my pool and they are working with me to get it fixed (they have been out 3 times and have not charged me for those times!!) My last pool people charged me $175.00 for every trip even though I had been a customer for over 3 years. The price of My monthly service went down significantly and I couldn't be happier. I only wished I would have switched a lot sooner.

Started out great, then switched cleaners and went downhill. Call never returned or they showed up…read moreunexpectedly. Asked my tech for a small repair, he Vc told me it would take weeks. I bought the part and had it installed w /in an hour. They showed up the next day unannounced. If u have cameras, the 2 nd pool guy did the minimum work. Never knew cleaning a pool was sooooo difficult . Their person who runs the place is cool. No quality in their work. Messages never returned

after many failed attempts to have my pool issues fixed a friend recommended A and C pools...oh my…read morewhat a pleasure to have David work these issues methodically and effectively one by one. He fixed things and shared details of what he found and what he was doing. He had everything working perfectly within no time. I was so happy I found this company and especially David that I had automation for pool (phone app mgmt) added and he had that in no time. I can't tell you how great it feels to have a knowledgeable person with great manners and excellent communications skills to work with. the cost of getting this done is priceless for me but their pricing was most cost effective than others. the key for me is the skill, knowledge and communication they have shown. I am indebted to my friend who got me connected with A and C pools.

Don't make the mistake I made and attempt to go to this store 15 mins before closing. Frustrating I…read moredrove over here for nothing, the good news is the other independently owned franchise 10 mins north of there on Custer offered to wait until I arrived to make my purchase even though they'll be closed or close to by the time I get there. Don't put your hours of operation on Google and your store window at 6pm if you close at 5:30...5:45pm no idea.

It's all about customer service! I needed a special part for a hot tub (cold plunge) and I called 6…read morepool spots and none of them had what I was looking for, but bigger then that, they weren't hungry to help me out. When I called pinch a penny I spoke with Eyob and he was Super Helpful! I sent him a video through a text, told me he would contact me back when he had more info; 15 minutes later, received a call back and he had sourced the item I was looking for from his local warehouse. Eyob definitely went above and beyond for me and I'll be back as a returning customer!!

It seems responsive professionals that want to do the work reasonably,transparently and timely, are…read morealmost impossible to find . That's why I stuck with a nationally known pool company for too long . No longer. Vito answers and returns calls promptly, with productive discussion. His service team shows up in a timely manner, diagnosing and repairing the issues. In my case it was a hot tub furnace issue from last year and a brand new problem yesterday, of a failed filter housing. In just 24 hours from my call...completed repair. In addition, there were a couple of other hidden issues waiting to raise their heads. Allen brought these to my attention and I could see they were legit. I highly recommend Vitos Pool Service. Tell him Guy H sent you

I found Vito's Pool Service when I needed troubleshooting on my Hayward pool equipment (he's an…read moreHayward Authorized Service Provider). Vito himself came by on short notice and provided a very thorough and knowledgeable assessment of my pool equipment, at a reasonable price. He also diagnosed and corrected some current problems, and identified some potential problems and solutions. He certainly went above and beyond what I expected for this visit and is probably the most professional pool repair guy I have run across in my 15 years of pool ownership. I will certainly be using him again soon to get my pool mechanically ready for Spring!

I really feel like you can trust this place. Good helpful honest. I call Jeremy first when I have…read moreproblem. Very helpful.

Assigned thru home warranty company. Would never respond to multiple texts or phone calls. If he…read moredidn't want the business a response saying that would have been courteous. Wouldn't recommend