We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

Average price compared to others. Service declined to the point that it was more of a headache…read morethan anything else. Promises of services were not kept and an attitude from the owner, Japi, that he really only cares about checking the 'completed box' and collecting payment. Suggest you find a company that actually cares about their customers...

We used this company to resurface our pool, and the results were excellent. It took a little while…read moreto hear back initially about getting a quote, but once we did hear back the communication was good. We chose Blue Oasis because they had excellent reviews and their quote was a good value compared to others we have received. Overall I am happy that we used them for this project.

Started my new pool servicing with Blue Oasis Pool Service. They came out for the first time today…read moreand I was extremely impressed. Our pool is sparkling clean. Pool tech came out and was very friendly an knowledgable. They even send you an email each visit with a photo and report of water readings including chlorine, pH, alkalinity etc. levels. Off to a great start! We are very pleased with their service.

Josh and crew are respectful and accommodating. They keep my pool clean I've been a customer 4 yrsread more

Absolutely wonderful!! The owner and the people who work with him are all amazing. They respond…read morequickly every time I leave a message or text. They came right out to give me a quote the same day I contacted them for new service. I have some issues with my pool and they are working with me to get it fixed (they have been out 3 times and have not charged me for those times!!) My last pool people charged me $175.00 for every trip even though I had been a customer for over 3 years. The price of My monthly service went down significantly and I couldn't be happier. I only wished I would have switched a lot sooner.

I have been working with RS Blue Pool Services for a couple months now and I would rate the service…read moreas EXCELLENT. Renato is punctual, reliable, knowledgeable and friendly. He is great with our weekly cleanings and very proactive on maintenance issues....and all at a reasonable price! If you need great pool service, Renato is your guy!

Renato is so reliable and trustworthy, truly!!! He came in during a true (selling a house) pool…read moreemergency and was such a kind, honest, and efficient help!! He will be the permanent repairman for me from now on. Thank you Renato!!!!

Man these guys are on it. Our pool needed a new Pentair filter & they delivered. They communicated…read moreclearly on all aspects of the repair and cleaning. They had difficult discussions without crazy emotional aspects. They are serious about work and delivered. If you need help with your pool and someone to maintain it, then call them. This is my first pool and they made our family feel safe and at ease. If you have a pool and need someone who you can trust, then add this amazing company to your speed dial.

Absolutely the best service! We had several different services before we found DFW Pool Guys. It's…read morewhite glove service. Our pool is pristine and sparkling. They also helped up when another pool contractor had mistakenly got concrete in our pool skimmers. We HIGHLY RECOMMEND DFW Pool Guys!

Scott is one of the best there is. Honest and informative communicator. Just a total pro. He…read moreinstalled a new automated iAquaLink system, fixed my pool cleaner, and solved several other pump- and pool-related problems. No problem seemed too complex for him. I've found the pool servicing market in DFW to be difficult to navigate... finding someone good is rare. If you're searching for pool service and you've come across this page, call Pooltex and know you're in great hands. I'd recommend Scott to anyone.

I reached out to PoolTex after reading the reviews on Yelp. I left a voicemail, for Scott…read moredescribing the issue on a Saturday and I was fully surprised that he called me back the same day! I have tried to get help from all kinds of residential services and I can't even count how many never even return a call. I was thrilled that Scott called right away and on a weekend no less! Scott and I talked through the problems with our pool pump quickly and he was able to diagnose the probable issue. Within three days, Scott was at our house with all the needed parts and replaced the pump motor and other needed parts in an hour or so. Scott even refused to take our money until he was finished. I fully recommend PoolTex and Scott for pool issues. I do not often give that level of endorsement, but I think it is definitely deserved in this case.

I switched to Pool Troopers on June 14th and so far the experience has been lackluster. When we…read moresigned up, we asked for weekly service and requested they fix an outstanding repair item. Pool Troopers instead has been coming bi-weekly, hasn't fixed the outstanding item yet, and the pool has turned green twice. I just called customer support (July 15) and was told that Tim, the rep who signed us up, actually placed us on bi-weekly service when I had been very clear with him that we were wanting weekly full service. Giving two stars (rather than one) because they did install the salt water chlorinator as promised and have at least come bi-weekly - even if the pool is green and unswimmable now because of them! The customer service rep promised that Tim would be calling me back to fix the issue. I hope so but as of now I would not recommend Pool Troopers. I will update this review as my experience with this company progresses. Update: 7/16/19 After my review, Patrick at Pool Troopers reached out about taking care of the issues. Tim came out same day to add chemicals to take care of the green water issue and my service has been placed on weekly as initially requested. While we had a lackluster first month, I'm happy that the Pool Troopers team jumped into action when I voiced my concerns. I've raised my rating from 2 to 4 stars and will update as I learn more.

Quick note to the PoolTroopers employee who responded to my prior review without reading it…read more I have lost count of how many different technicians have come to my home. At least 3-4 of them have said the same basic thing--"I'm here because our last guy didn't know what he was doing and messed everything up." The tech who left my backwash running and drove off was not the same tech who shut my valves off without explanation, and neither of them was the tech who covered the side of my house in DE while cleaning the filter, or the tech who installed the salt system and left pieces of PVC and other trash scattered in my yard. Final straw was waiting until my salt system was at end of life to "gift" it to me so that when it inevitably fails, replacing it will be at my cost not yours. I called today to cancel my service. -------------------------------------------- Do not recommend. Every couple of months I get a new tech who tells me he is here to fix things because the prior tech was an idiot. They have driven off with my backwash running, which I didn't discover until the pool lost 4 inches of water. They have turned my valves completely off and then left without saying a word. They have left trash in my yard. And finally, the salt water system which they said was included in my monthly price--once it got older they very graciously "gifted" it to me, and now that it belongs to me, just a few months later they say it needs to be replaced for $1200.

After calling around to multiple pool companies and a plumber with no luck getting my clogged…read moreskimmer line fixed, I reached out to Robert. He was incredibly helpful - took the time to walk me through exactly how to fix it myself. Thanks to his guidance, I was able to clear the blockage and get the line flowing again. Knowledgeable, generous with his time, and genuinely wanted to help. Highly recommend!

I've never owned a pool before, and when we moved into this house the pool was abysmal. I threw out…read moresome quotes and Robert responded, offering to come over and check it out. He knew instantly something was wrong as soon as he opened the door to the backyard. Long story short, he is nothing short of a wizard when it comes to pools. Super knowledgeable, eager to teach, and most importantly, gets the job done perfectly. His prices are more than reasonable and highly competitive. 11 out of 10 - A rating rarely given (if you've read my other reviews). Don't bother looking for other businesses and just go with Robert.

I had issues with my pool plumbing/valves where the system wouldn't prime due to a lack of suction,…read moreair was getting into the lines. Fixing this was beyond my skill-set, so in searching for a technician, I found Jason (Pool Medic), his reviews stood out to me more than all the others so I had him out to diagnose the issues. Jason confirmed the issues, and quoted me a very reasonable price to replace all of the suction side PVC/Valves. He also replaced the Pump seals. Jason got the job done very quickly, and my Pool is now working even better than it was before. Bottom Line: If you want an extremely competent, knowledgeable, effective and honest pool repair Tech who charges reasonable prices- call this man first.

Don't trust this party., I have email evidence that he would not help or f/u on a need for…read moreassistance with him or a provider of his services. He actually send and I saved the emails as to calling me a old person and: "I did not warranty your pump for 3 years. I warranty my labor for 1 year. Pentair as a company holds the warranty on your pump. Grow up man. Quit throwing a temper tantrum because you didn't get what you wanted. Note: my paid receipt has no mention of his warranty services. All he had to do was be professional as noted below. Jason Schiele Owner/Operator * 469-718-9656 * SPPA Insured * Certified Pool Operator" The owner, Jason is a fire man working for the city of Carrollton who apparently feels old people are not to be bothered with in their time of need. This was after $3900 in paying for his services. I have begun the process of small claims court against him including age discrimination charges. I have additional emails saved of his professional handling of "old person" issues. Do not use if you are old person per his definition of old. Two simple questions and he goes off the deep end. I have the paid receipt that does not refer to one year warranty any where on the receipt.