We love Andrew! Does an excellent and thorough job on service and equipment repairs. Had some…read moreissues with our last pool guy and didn't realize how much better our water quality could be til we switched to Andrew. He's reliable and honest, can't recommend him enough!

From the owner: At Andrew's Pool Repair, we stand behind every job we do - no shortcuts, no excuses. As a…read morefamily-owned business, we guarantee every repair, install and service will be done with care, precision and pride. Your pool will always be treated like it's our own. We promise you - Expert Care for Every Pool Repair.

Great job. The pool looks fantastic. The turtles were a nice touch. Got everything done in short…read moreorder and everyone was fantastic!!!!

Jayde Pool, where to start I had several quotes to replaster our pool. And I am not disappointed I…read morechose Jayde, they were here every step of the way. From draining the pool and doing the repairs to the final start up. Honest, dependable, family owned company. The crew left our property just the way they found it. They actually even offer the best warranty on thier work. Best decision we have made! Thank you Jayde for our transformation, we had a regular gunite pool white and chose to upgrade with pebble tech which has a longer life and durability. I would highly recommend, for new pools or any repairs or updates. Thank you! Anne Morrison

Very bad customer customer service. Doesn't return your calls. They don't train their employees…read morevery well and say they clean baskets and don't. Don't waste your money with this company.

My pool pump motor died on Black Friday of Thanksgiving weekend. Ugh!!…read moreI immediately called who I had used before, which was Mid Cities Pools who claimed to be open. But never heard back. I'm actually glad I found Pony Express instead. I liked working with Zach the owner. He is easy going and polite and did use his mask when I was around too. I asked for an estimate ahead of time and he had no issues giving one. That made selecting his business over others very easy. He also will let you pay via credit cards or cash/check. Again very easy to work with over others. When Mid Cities Pools never called back on Friday or Saturday, I started worrying about the freeze warnings I heard about coming on Sunday. The one thing I did learn is no one could actually replace the motor on a Sunday, or at least none that would work in the Mid-Cities area. Because of the freeze warning, Zach offered to at least come out and bleed the lines in case of freezing. I felt that was such a cut above others. I ended up not having him do that, but I can tell you that after finding out how few pool repair companies work on a Sunday in a major cities like the DFW area, I was shocked I couldn't pay anyone extra even to do the work. So pray you don't have pool motor issues with a freeze coming on the weekend. I would have given Zach 5 stars if he could have replaced the motor on Sunday. But I would give 4 1/2 if I could. I'm not sure how with Yelp. In the end I found the Pony Express's pricing and the length of time it took for Zach to complete everything to be right on point with what Home advisors and Angie list said it would take. Bottomline around 3 hours of labor(include drive time) with the pump motor ran $535 w/tax. Again, that was at the reasonable rate listed by Home Advisor and Angies List. I had one company price me $1200 and not even for getting it in an emergency on Sunday either. That would just be the price. So as you can see I really looked into finding someone to do the work and for the going rate. Zach was that person. I even plan on having him come back to fix another issue I was starting to have with my automatic chlorination system. He was able to look at it and give me 2 options for fixing it. My pool was installed in 2000 and this is the original system. The motor was more than 10 years old so I knew it would go soon. All in all I'm happy I found a new pool company to use, because even after calling and leaving more than one message for Mid Cities pools(one on Friday at 1pm and one on Saturday too) they finally called back on Monday. They called to say they no longer do pool equipment repairs. If they had a voicemail system and not an old answering machine they might have gotten my message on Friday and called me back ASAP. I left messages on both their phone lines too. Remember this is late November with a freeze warning coming that had me starting to panic. Mid Cities just did nothing during working hours and their machine didn't say they were closed on Friday either just closed over the weekend. I honestly think you will be very happy if you use this company. Zach really was very knowledgeable too. Thanks Zach for a job well done.

ask them to pressure test they said the pressure test was good so we had a liner They never came…read moreand finished installing the liner and was leaking. Had a company come and see where it was leaking and there was a leak in the pipes under the pool, we would've never had a liner if we knew these were leaking and a big hole would've happened where the light was that they never came back and installed lawyer said their license has expired. and phone numbers have been disconnected, but they have my money.

Please do more research than I did. I'm surprised he's…read morestill in business. The pool tiles along the top of the vinyl that he recommend, started falling off into the pool in less than a year. This has led to water leaking behind the liner and me having to buy a marine caulking to try and seal all the way around the pool. 3/4 of the tile is gone, so you see the wall which looks really bad. The 2 kids he used to install the tile said they had never done tile work before. After talking with other pool companies that I've had come and give me estimates, have said that this was some of the worst craftsmanship they've seen and that a reputable pool company doesn't ask for money until the work is done. This is one of many issues I have been dealing with since 2019. PLEASE save yourself the stress and anxiety that I deal with daily because of this horrible experience. I never leave reviews, good or bad, and always try and do everyone right. But this has scarred me physically and financially.

Philip was amazing. The pool was in bad shape, Philip made it new again…read more He has went up and beyond on this project. HIGHLY RECOMMEND! Thank you Philip!

Needed help with DE filter. Philip came the next day and fixed our pool problem in short order…read more Very knowledgeable. Very reasonable price for service. We will definitely call them for further service and support.

They did a great job & there prices are great I would recommend they also keep in contact with you…read moreat all times

From the owner: Over 29 years of experience in servicing, repairs, and remodeling. Pool Pros DFW will take care of…read moreall of your pool needs! CALL US TODAY! 817-449-9271

Zack is very communicative, professional and consistent. He has come to clean my pool 2 times and…read moreso far I'm very happy with the results

From the owner: At Bliss Pools, we’re more than just a pool service company. We’re a proud part of the Fort Worth…read moreand Texas community. As a Texas-born-and-raised company, we’ve been dedicated to offering top-quality pool services with a personal touch. Taking pride in every job. Quality work guaranteed!

Have had a great experience with Trident Pool Services! Hard workers and super knowledgeable when…read moreit comes to keeping our pool clear and beautiful. I definitely recommend them to anyone who needs or is looking for a reliable pool service at a great price.

If you're considering Trident Pool Services, you need to know how they actually operate when things…read morego wrong. There is zero proactive communication. I was not informed ahead of time that they would no longer be servicing my area. Instead, I was left waiting, assuming service would continue or be rescheduled. When I reached out about missed service, I was told it would be rescheduled. That never happened. Days later, I received a message saying they no longer service my area. No accountability, no urgency, just a delayed afterthought. Then came the refund process. Again, slow and reactive. I had to follow up multiple times to get clarity on when my money would be returned. When a company makes the decision to stop servicing an area, that should trigger immediate communication and prompt refunds. That didn't happen here. This isn't just poor customer service, it's disorganized and disrespectful of people's time and money. At a minimum, this company needs to: * Notify customers in advance if service areas are changing * Honor rescheduling commitments instead of disappearing * Process refunds quickly and transparently without customers having to chase them Right now, the experience feels like you're the last to know anything, and that's a problem.

Adam was quick to respond and repaired my leaking backwash valve. His quote was very reasonableread more

From the owner: Our team of experienced and certified pool technicians is dedicated to providing exceptional…read morecustomer service. We take the time to listen to our customers' needs and tailor our services to meet their specific requirements. We offer a comprehensive range of pool cleaning services, including vacuuming, skimming, brushing, chemical balancing, and more. We also offer one-time cleaning services for special events or occasions.

Fantastic work and they scheduled us quickly and completed the work cleanly and on time.read more

H&S did a great job with my full pool refinish (plaster, tile and coping). Very communicative and…read moreeven voluntarily remedied an unfortunate situation where some of the coping was damaged by tree droppings during the work. I highly recommend working with them.