Huge thanks to the crew of Quality H2O Pool Service for helping me tame my wild pool. They came…read morethrough with patience and persistence solving all the issues we were having with the pool. Tammra, Rob, Miranda and Blake really earned my trust and loyalty with their professionalism and hard work. I highly recommend Quality H2O, a company with pride and integrity!

Unfortunately, the owners of this company are like many others in this area. If you pay them for…read morethe majority of the work, they won't come back to complete it. Then you have to pay someone else to finish their work, which is usually more expensive. Better to not pay them until they finish to avoid this. They left things undone at my house that they could have easily completed in one day.

Southwater Custom Pools built our pool this spring (2024) and we couldn't be more pleased! They…read morewere open and honest from the get go, they explained everything in great detail, and if we didn't understand something they didn't make us feel uncomfortable with asking again. Dillon and Fallon both walked us through our pool build and we highly recommend them! They've built two more pools for our friends after ours was completed. Give this company a call if you value honesty, integrity and great work.

Our polaris pool cleaner broke down hours before a long wk/end outta state on 10/31/24…read more Rick was attentive & proactive the minute we walked in! He discovered a few other problems, other than an initial cord tear. He was informative & personable during his repairs. In only one hour, he had the sweeper working better than ever! Many thx to this outstanding employee, who calmed an otherwise stressful situation! J Main/D Atchison

I contacted this company for coping work. The owner came out and explained how I should fix the…read morepool. He told me it's not a big job so he could get me his estimate by the close of day. I have made three phone calls to their office since he came out 3 weeks ago. I asked the lady that answered if he just doesn't want the work. She said, I'm going to be honest with you, he just takes a long time. My advice to anyone reading this, finish the read and find another company. This company doesn't want the work. Why did he come to my house to provide an estimate and waste my time. If the job wasn't big enough then say you decline the work. Don't say you want the work then never supply an estimate. This owner is not trustworthy, and frankly a terrible person! Beware of this business! I'm giving one star bc I could give less!

very unprofessional , not reliable , had hester changed, took forever , still not done right.read more

Pool looks great. Electrical line for the pool Light was…read morecrushed during the concrete pour for the decking. So one section had to be jackhammered up to fix. And when it was re-poured, the concrete was a different color. So now 1 section looks different than the rest. Pool was finished except for the final inspection. We have been waiting for that for over 5 months now. We keep getting told that they will come do it, but never do. I would spend a little more money on a better company if I were you.

We are very happy with the great job Corby did to repair our pool pipes and equipment after the…read moredamage from the ice storm. Super nice , knowledgeable and reasonable ! We highly recommend them ! Roy and Pam Smith

I was referred to Chris via one of the Facebook groups. We were in the middle of closing our house…read moreafter the TX winter storm hit. Closing was delayed for 3 weeks because of plumbing and pool issues from the freeze. There was this specific part that everyone seem to be looking for. It was a hard find, but during the time it took to get to the sellers to fix the pool, I reached out to Chris and he said he had used part that was still good. He was willing to help us by letting us "borrow" the part until the new one arrived. By doing this, it allowed us to get the pool running and get the other issues fixed. We were able to close on the house that week. On top of that, he dropped off the part and picked it up. This is an extreme act of kindness. He doesn't even know who we are. He didn't demand or ask us to use his service. Most people would say we have to use their service to get the part. We didnt because the seller used their own pool guy and the guy was already involved from the beginning of the process. The people in the FB group highly recommended Chris because he came to fix their pool and their neighbors' pools. Everyone was having pool issues and it was so hard to get parts and for someone to come out. I really appreciate Chris for his generosity and for helping a stranger. We will be using him after we move into our house. This says a lot about someone. I hardly post reviews but I do when they did something super awesome and kind. Thank you so much, Chris!!!

Wish I could leave a TEN STAR rating. David at Splash Haven has saved our lives more than once. He…read morecame in and finished a pool that another contractor has abandoned after taking our money and did an amazing job. He's honest, fair, hard working and a pool expert. But even more than that, he shows up! Even after a year, he responds to questions, jumps in to fix any little problem that arises. And so many people, when asked about our builder, know his name and his reputation. We aren't the only ones who have had an amazing experience with Splash Haven Pools. If we ever have the opportunity to build another pool, Splash Haven pools will without a doubt get the job.

Very bad customer customer service. Doesn't return your calls. They don't train their employees…read morevery well and say they clean baskets and don't. Don't waste your money with this company.

I highly recommend this company! Zack is great!…read more I needed my pool pump motor replaced, pool light replaced and a 30 year old heater to be removed. I sent requests for bids to 5 companies on Yelp and 4 of them kind of blew me off... ya know... send us pictures, send us your personal info... blah blah without any commitments to come out and look. Zack was straight forward and said when he could be out to take a look with a free estimate (sat morning). He was running a little late when he came out but was courteous and notified me ahead of time that he'd be a little late... so no big deal. He was very reasonable with his pricing (I had already looked up the pricing for parts before he got there) and was very happy he didn't try to up sell me or pad his labor costs. I said: great, when can you come out? Expecting him to say in a week or two (like the other pool companies usually do). Nope. He said: Monday afternoon. I was thrilled with the quick timeframe. He showed up on Monday and got to work. He got the light replaced first (which was no easy task... the ledge on that side of the pool is raised several feet higher which makes it difficult to access the light without getting in the water). Not only did he replace the bulb but also the housing and cable that ran under the cement to the light switch. Then he took out the 30 year old heater (that sucker weighed over 100lbs easy) and it's 100 degrees out today... also not an easy task. He fixed the pipes and then started working on the motor. He got that installed and the thing is sooo much quieter than the old one. As we were looking at the pump we noticed some water leaking from one of the connections into the pump. So he says that he can fix that (mind you, it almost 6pm... I'm sure he wanted to go home and get out of the heat, but he took the extra step to give exceptional service). He went to his truck found a new seal and fixes the connection. Didn't even charge extra for it. Really, really happy with his performance! World class service! Will definitely use again!

We've been using pirate island pools for over 5 years and hands down they are the best! The care…read morethey show with their customers is A+. We get a weekly summary of what's been done with pictures and any repairs needed are immediately reported. They never upsell you! Carlos (our weekly service technician) is amazing! Always friendly, professional, and knowledgeable.

I have been a customer for many years. All the staff and tecks are extremely helpful and…read moreknowledgeable. My pool teck is Joe Harrington and he is great-- very knowledgeable and always explains any issues if they arise. He treats my pool as if it were his own and together we are keeping this" old" pool running and looking good.