Great experience on the installation of our new Trane heat pump from the beginning to completion…read more The man who did the initial quote, Don Chambers, was very helpful and very thorough. The installers were also very knowledgeable and made sure everything was working as it should before leaving. Great overall experience!

Amazing service and flexibility. Had two separate emergency AC issues, and Ean from First…read moreRespondAir was quick on the response and remedy. Not only did Ean identify the issue, but was able to provide an interim solution while waiting for the part. In the service call, First RespondAir was very respectful of my home and were very forthcoming with keeping me informed about what's going on without being too technical in communicating across the issues. After the issue was identified, I was explained the options and rough price estimates for a fix. Shortly after deciding on a solution, the formal quote was sent via email. A+++ service, quality and overall experience

I had First RespondAir come out today to do my yearly service. My HVAC 30 y o. Ean was on time,…read more clean and explained everything. Ean was extremely knowledgeable and helped maintain my older system to run more efficiently. I am happy! You can't go wrong with First RespondAir!

Exceptional Air Conditioning Repair in Cary - Delta T NC HVAC Saves the Day!…read more I can't say enough good things about Delta T NC HVAC and their air conditioning repair services in Cary! When my 80-plus-year-old mom's AC stopped cooling on a hot June evening (Friday at 5 PM!), I was in a panic. Thankfully, Keith, the owner, personally answered my call--something you don't see often these days. Despite it being late on a Friday, he had a technician out the very next morning to assess the issue. They quickly discovered that the AC was leaking Freon too fast to be repaired and needed to be replaced. The new unit wouldn't arrive until Wednesday, but instead of leaving my mom without AC, they added enough Freon to keep her home comfortable until then. True to their word, first thing Wednesday morning, the Delta T team showed up on time and installed the new AC system that same day--no delays, no excuses, just excellent service. Their professionalism, responsiveness, and genuine care for their customers make Delta T NC HVAC the best choice for air conditioning repair in Cary. If you need reliable, fast, and expert HVAC service, don't hesitate to call Keith and his team!

Our A/C fan stopped working and Chris was available the day we called. Chris was able to determine…read morewhat failed within minutes, got the part from his van, installed it, and performed additional tests. I was pleased to learn that the newly installed part should last 7-10 years, as opposed to the factory part that usually lasts 5-7 years. In addition to replacing the needed part, Chris let me know about a different maintenance part that probably would need to be replaced within the next three years. Moreover, Chris informed me that our refrigerant looked great.

Had a problem with my gas pack and lost heat on our first floor. Out of 10 other companies they one…read moreof the few to tell my my 3 ton unit was oversize for the duct work under the house. They also found a duct was was way too small the all the correct air flow to the other half of our home. I felt they knew their stuff when they took the time to look at the electrical and our thermostat. They shows up on a cold morning and had my old unit out an the new one in with an hour. It did take 5 hours total to finish all the connections, programing the smart unit and replacing the small duct. We have heat now and it even gotten my wife home office to be heat like the rest of the house. It was always a bit warmer or colder than the rest of the house. I trust these guys to come back and fix any of my HVAC problems. They did amazing work.

Bad experience... HVAC replacement:…read more- Had a brand new Trane system installed - Didn't cool properly following installation - Took multiple visits and 2 weeks to get AC working properly (root cause: incorrect wiring at installation) Requested quote to improve even cooling: - Technicians/installers rigged system without permission (turning blower up to top speed and partially closing every damper) - would have caused premature wear and failure of unit - One technician/installer was unprofessional and rude prior to storming out of house - Sent concerns about visit to owner and office manager and never received a response - Received a quote to replace entire ductwork - instead of addressing specific areas of concern as requested During multiple interactions, they were quick to speculate and point fingers at existing construction - the majority of which were invalid or irrelevant concerns. Would not recommend - especially after the unprofessional reaction from one of their technician/installers. I was calm and polite during every interaction despite the frustration and worry that they caused (brand new unit not cooling effectively for 2 weeks during the summer). The technician/installer in question became angry after I asked basic questions about his "recommendations" which weren't logical.

I received BP's information from someone I've worked with over the years as our home hvac decided…read moreit did not like power anymore. Brad was out first thing in the morning after we spoke and was beyond helpful. I am in the industry (Though not a licensed repair technician) and my initial troubleshooting was right on track (per Brad) but he found the actual issue pretty quickly, all while explaining some of the nuances here in NC to me and things that are different than back home (tips to keep things running smooth and lower house humidity.) - the issue turned out to be a pretty simple one, and the price for the service call was VERY reasonable. Being in the industry (on the commercial side) I've seen some things and BP's pricing was more than fair. Would absolutely call again if and when I have the need.

I had an emergency and not only did these guys come out on a Sunday night they had things figured…read moreout and fixed within hours. Their lead service technician is very knowledgeable and precise in diagnosis. I could tell you that if anyone has a problem with this company there must be a good reason, they are spot on. There are many companies I would not trust in my home, but these guys are honest and really have a good knowledge base of this business. Very happy with my choice and will continue to deal with them in the future. So happy I finally found someone I could trust.

I called BLB maintenance to get a second opinion for an ac problem. Not only was Mr. Boyle's very…read moreknowledgeable, but he fixed my ac unit and spared me the cost of a new replacement unit. The prices are unbeatable and Mr. Boyle's was very professional and courteous. I will definitely call them again.

CONSUMER BEWARE. We called Bobby at BLB maintenance (Creedmoor, NC) to look at our dishwasher and…read moreice maker. After looking at the dishwasher for a few minutes he removed what he called a 'childs ball' and gave us a quote to repair the motor. The 'ball' was actually a check valve. He then looked at the ice maker and said that its frozen up which he said he fixed. All he did was take out the frozen ice. My husband ordered the part and we have now fixed that. In the end we paid him$140 and he fixed nothing. Furthermore, b/c he removed the check valve he basically flooded our kitchen. We are now waiting for the new dishwasher to be delivered. Furthermore, he said he was a licensed contractor however, when I questioned him further he admitted that his license has expired.

When I was signed up and paying for a home warranty, K&M was one of the companies the warranty…read morecompany used to take care of their service calls. Ken was efficient and did a terrific job. I referred him to neighbors whenever they asked for a recommendation. I looked up his company later on and had him take care of us on another occasion. Top notch, honest, someone I would definitely recommend are things that come to mind when I think of K&M Heating and Air.

I finally found a trustworthy AC repair man! Last year my evaporator coils went out and had to pay…read more$250 service call plus another $1200 for parts and labor with Select Air and Heating of Creedmoor. I was *this close* to getting a home warranty but decided to hold off. I asked around and a neighbor gave me Kenneth Marshall's phone number. He is the owner of K&M heating and air. I could not fathom paying another $1500+ when the AC went out again. I desperately needed a reputable yet cheap AC repair service. I finally found that with K&M Heating and Air. He's a one man business and definitely not corporate by any means. To be honest, he is as country as it gets. However, the guy gets the job done just as good as the bigger AC repair services out there. The total for him coming out and replacing an AC part - a whopping $90! When we told him what we paid to get the evaporator coils last summer, he nearly fell over and told us he could easily have done it for $300 ( I paid $1200). We also asked him his thoughts on getting a new AC unit-- which is what the other AC repair service we worked with wanted us to do-- he was honest and said new units were unnecessary. A new unit would cost us $5k-$7k and he reassured us that it was not imperative to get the units at this time. He simply advised us that it was wise to slowly save up for them and get more energy efficient units next time. All the info he provided to us let me know he just wasn't out to make a quick buck and gauge his customers. This is one phone number I don't intend on losing. If you own a house - you need to keep this guy's number handy.

Russell came out and gave his expert opinion on what he would recommend to replace our 27 year old…read moreunit. He provided an installment date. His team showed up and installed it. His installment team was friendly and respectful. I would strongly recommend them. I really love a company that does what they say they will do. I feel like it is just a small, honest company doing the right thing for their customers. They came highly recommended by my neighbor and I see why.

So impressed with the professionalism and honesty of Clark and Joe Cool! I originally had our Trane…read moreinstalled and serviced every 6 months by Maynor Service Company. Despite an installation hiccup, I used their annual service plan for the last 5 years. Once they started suggesting $500 UV lamps for the outdoor unit, I thought I should probably switch things up for a second opinion. My friends all used Joe Cool, and I am glad I do now too. Clark spent a lot of time going above and beyond, including taking off the original install seam glue for the upstairs unit (which never was) and accessing hard-to-access screws, indicating they never even cleaned the coil post-install once despite paying for it! No wonder they were always in and out in 15 minutes. But he took the time to do it right. Two things you need when hiring tradespeople- expert knowledge and honesty. This company has both, and I am a lifelong customer now.