We were able to have someone come out within 24 hours. The tech, Drew, was actually early…read more Drew was extremely professional and took the time to explain the issue with out ac. He was also very patient with all of my hisbamd's questions. We wholeheartedly endorse Raleigh HeTing and Air. We would also ask for Drew again!

Won't reinstall existing systems. Will happily sell you a new one though. Sad as why would a…read morecustomer buy a new unit from them as they'd never be able to disconnect it and reconnect it later. It'd be an existing system at that point.

Woke up this morning with no hot water. Call Pure Water Plumbing and Alex had our new water heater…read moreinstalled this afternoon. On top of that they left the place clean and did a neat job. Thanks!!

I needed a new backflow. Esteban called when he was 20 minutes away. Esteban and Tyler completed…read morethe job in under an hour. Both of them knew what they were doing. They were friendly and efficient.

I had a Kohler faucet in my shower that really leaked. Ben and Mason came out, figured out the…read moreissue, and suggested I contact Kohler to get the part because it should be under warranty. We did so, but Kohler sent the wrong part (not the part that Ben said we needed), which Ben discovered when he came out the second time to fix the faucet. So, we went back to Kohler, convinced them that Ben knew which part was needed. They apologized and promptly sent it, and Ben (and Mason) came out a third time -- it was the right part, and Ben promptly fixed the shower faucet. Big kudos to Ben, for his expertise, kindness, and patience, and to Mason for being his great helper.

I have been using Midtown Plumbing for almost 10 years. They have helped with simple toilet issues…read moreand larger blocked pipe issues in the yard. Plumbing fixes are never fun but Michael and his team consistently explain the issues and options, always with kindness and respect. Stephanie who answers the phone, most recently worked with me and my tight schedule to get a technician in as soon as possible.

Chase came to install a new faucet for my kitchen sink. He installed the one I bought on Amazon and…read moretold me how to use the Moen warranty if I needed replacement parts or another faucet (I did not know they had a lifetime guarantee!) My setup is a bit odd (hot and cold reversed for the kitchen sink) but he figured out how to deal with it and showed me how to use the new faucet, which is different from the old one. He cleaned up well and sealed everything carefully. He was even kind to my annoying little dog! Will definitely ask for Chase again.

Interesting facts: Plumbing Fixologist arrived yesterday (03/30/2026) at 1540 (video on Ring…read moreDevice) and departed at 1622 (video on Ring Device) a span of 42 minutes. Our bill was $424.71 to replace the flow control valve in our toilet that was taking 10-15 minutes to refill the tank after flushing. Part cost around $25 at Lowe's leaving $400 for less than an hour of labor. I'm astounded that Plumbing Fixologist charges over $400/hour for their service. Their reaponse to the charges: "pricing is based on the overall service we provide as a licensed and insured plumbing company, which includes diagnostics, expertise, travel time, tools, warranty, and ensuring the issue is properly resolved" It actually took less than 20 minutes to complete the install. AMAZING! Afterwards, water was constantly running every 20 seconds. Plumbing Fixologist returned today to stop the constant leak/refilling by adjusting the float level. The tech was courteous and prompt. If using this service, you may wish to get comparison quotes before agreeing to repairs. The $75 service call you will be charged will be worth the expense rather than paying over $400/hour for your repairs.

Ned was wonderful to work with! He was professional, knowledgeable and thorough throughout the…read moreappointment. We needed a new sink faucet, disposal hookup & filtered water faucet installed on our kitchen sink and he went above and beyond to reconfigure the under sink set up, install each item and triple check his work to ensure they were all working properly. Ned also replaced multiple eroded water valves under our sinks and stopped an ongoing leak. I would recommend Plumbing Fixologist to anyone looking for a trustworthy, knowledgeable and professional plumbing company. It was a great experience from start to finish! We will definitely be using them again if we ever need plumbing work!

This is our second time using Legacy plumbing, and there is a reason for it. Originally, our…read moreneighbor recommended them to us for a minor repair job. This time it was to replace our water heater - their tech Corey was really good, professional, and kind. They responded quickly for Corey to come out and give a quote and then a couple of days to do the job. We seriously couldn't have asked for a better experience all the way around. Highly recommended.

Just wanted to say we had a problem with our kitchen sink drain and dishwasher, also with our…read moregarbage disposal. Cory did a great job and solving and fixing the problem. Very diligent and informative. Thank you.

Quick response and reasonable rates. Case closed as amazing to work with and helped me understand…read moreour options with our garbage disposal

Dominick from Roto Rooter came out to help me solve water leak from my washer. He was so polite,…read moreefficient, professional, kind and respectful!! I highly recommend him for any job!!

I cannot express how helpful and courteous Richard has been. We have called upon him for several…read moreplumbing issues. The first was a few months ago; our washing machine was leaking and we couldn't find the leak. We called Richard and he came right over. He figured out the problem and told us what it would take to fix it. I needed to wash clothes so we gave our approval and he fixed it. Our next dealing with North Raleigh Plumbing and Mr. Richard came by way of our kitchen and bathroom faucets needing to be fixed. We called Richard and we told him the problem. He told us he would have to come out to see the issues for himself. We agreed on a date and time and he was here. He worked steadily on the issues and fixed the faucets. I swear to you, he makes it look easy! I make it a habit to read reviews on the things I'm planning to use or the places I'm wanting to visit. I was shocked by the negative reviews on here regarding North Raleigh Plumbing. Our experiences with them have always been excellent! Richard knows what he is doing and does it in the most professional and timely fashion. He is now our Go- To man for our plumbing and hvac needs. I would recommend him and the company for any and all plumbing and/or hvac needs!

Richard came out to look at some septic issues I was having. I wasn't home at the time but he went…read moreahead and took a look anyways. He was here for about 45 minutes looking at things and the best advice he could give me was to call a septic tank company. For this advice he charged me $130.00. During this time he also Cracked a part of my septic tank lid which is now emitting a foul odor in my back yard. My issue was he didn't even bother to mention that he had cracked the lid and when I called to ask about this he acted like it was no big deal. So now I am stuck with a foul smelling back yard, a broken lid that I have to fix, and a unresolved issue. Wouldn't recommend to an enemy.