Dustin went above and beyond on this one. Everyone else said I needed to replace my 10-year old gas pack that had water in the heat exchanger ($10K - $12K). Dustin took his time, evaluated the problem, then sucked the water out of the heat exchanger fixing the unit for thousands less. Thank you Dustin for fixing my unit. read more

I felt very informed on what was to be done in doing maintenance on my system and the follow up report provided great detail on the condition of my system. I liked that you could track where your service person was in route to our home and he arrived within the promised window for our service. read more

Easy to schedule and prompt arrival. Issue: Aux heat continuously running my heating pump. Jaylen assessed and took pictures and concluded I needed an entirely new system $8-18K. However didn't seem confident in explaining why there were no other options available. Given projected cost and perceived uncertainty, I sought a second opinion. Another company with a more experienced technician fixed my issue for $1,800 with a warranty. Jaylen followed up 3 weeks later to see if I still wanted a replacement - flabbergasted as to how he thinks I was heating my home in the interim, that would have been an appropriate step to take days not weeks after consultation. Regardless, grateful I didn't need to take that costly step. read more

This HVAC company is GREAT! It's run by a veteran who has a small team of very professional technicians. I highly recommend you use their expertise for all your residential HVAC needs, you won't be sorry. Great pricing with no bullshit extras! read more

Jaylen the professional and Kristi the dispatcher were incredibly polite and helpful throughout the entire process. Our AC stopped working and they came out within an hour. Jaylen not only refilled our freon, but was conscientious throughout his time in our attic and in our home. We hope to have Jaylen come out for us again next time! read more

Of course one of our heat pumps goes out on the hottest day of the year and our regular HVAC firm has no openings until tomorrow. I reached out to Home Comfort Systems and they were very responsive on the phone and made an appointment for later in the day. The technician came out in the time slot promised and was extremely professional. Luckily the problem was a bad capacitor and nothing more serious so he was able to get us up an running again very quickly. My entire family is very grateful that they went the extra mile to service our unit during this intense heat. HIGHLY RECOMMEND! read more

I started with Home Comfort systems a few years ago and am glad I did. They are super- and honest. The tenant in the house I rent out emailed me that the AC stopped working two weeks ago. I was in Europe at the time and contacted Home Comfort Systems from there. I asked them to do whatever needed to be done, essentially giving them a blank check. They checked it out the next morning, found a dirty switch, cleaned it and charged me $81 total. Companies don't get better than that. read more

Dustin arrived on time and offered a solution that was more cost effective than a competitor recommended. Home Comfort Systems will be my go to HVAC company in the future. read more

AC wasn't cooling so I came to Yelp for help. Six business surveyed and Home Comfort Systems; 1) responded in a few minutes 2) were available the soonest 3) the cheapest. Customer service was great and the tech answered all of my questions in a way I could understand. This company has my business and I highly recommend them if you're in the area. read more

Dustin arrived at the beginning of the quoted service time and quickly identified and fixed the problem. He was both courteous and knowledgeable. read more

These guys were great. We had an issue with our HVAC. Dustin came out for an inspection and gave us several options. We ended up going with a whole replacement. They inspected on Tuesday and had the whole new unit in by Friday, including duct work. Trustworthy and professional. Great quality too. We will definitely be using them again. read more

Home Comfort Systems - New compressor, with bonus new mulch! - Heating & Air Conditioning/HVAC Near Me - Garner, North Carolina

Our AC overheated and wouldn't work last night, so I thought I would send out a call for help on yelp. Dustin responded to my message very quickly and replied with an estimate, closest availability, how to contact him, and what offers he had to provide to help lower our cost. I called the next day and made an appointment for 2PM. Dustin came out and arrived early! :) He went straight to work and found the issue right away. Our motor and 2 capacitors blew out and we needed to top off our coolant. He offered us multiple solutions to replace the whole unit or individual parts. Dustin finished everything within 3 hours or so. He was knowledgeable and explained everything throughly. 10/10 customer service 10/10 service I think we found our go to guys for AC maintenance Thanks again for your help getting cool air again! read more

Had a problem with my AC unit. Dustin was on time, professional and honest. He figured out what was wrong and fixed it. Had parts available as well. He was also respectful and put plastic footwear over his shoes when came inside every single time. Highly recommend this company. read more

Very happy with Dustin's professionalism. We got an estimate from another company, but didn't feel comfortable with them, felt like they were pushing us to make an expensive change. Dustin came over, and was totally different. He spent about two hours going over all the different options, helped us think about how to process things, and the +/- of each option. Jaylen installed the unit, and he was also very professional. I would love to keep Home Comfort Systems as the place to get our AC/HVAC needs met. read more

Dustin and the team were great to work with. I was able to get an appointment promptly at a convenient time and Dustin arrived on time for the repair. He was thorough and made sure I got the service warranty I deserved and was able to make the repair on the same day. He did a great job explaining the issue to me and making sure I was able to ask questions. We've signed up for their maintenance plan and are grateful to know we have a reliable company for our HVAC needs. read more

Had a cooling issue on the 2nd floor, other companies quoted thousands to install a zone system to fix the issue. Home Comfort Systems found that adjusting a loose damper fixed the issue with air flow and did not even charge me anything. Their quote for a zone system was also half the price of other quotes I got. Will definitely use them again! read more

We came home from a week long summer trip to find our upstairs unit blowing hot air. Dustin was fantastic! Great communication, showed up fast & took care of the problem in less than an hour. Thanks for all the help! read more

Our unit went out and Home Systems came to the rescue. We were able to find a unit in our price range.

My AC broke just as I was getting back from a long and very hot vacation in the DC area (definitely not great timing but when is good timing for things breaking). I was able to get help from Home Comfort Systems within a day and they got things back up and running quickly!! In my experience AC repair is never cheap but their prices seemed reasonable, especially given how much care was taken in execution of the suspected fix and in diagnosing the issues. read more

Super fast response. Reliable sincere information. Very knowledgable, and came out on a Saturday for our AC emergency. 100% reccommend.

I connected with Dustin/Home Comfort Systems via Yelp and he was extremely responsive when explaining my problem and scheduling a time for him to give me a quote. He came out quickly and provided a competitive quote without trying to con me into overbuying, etc. Luckily, he was able to install the new AC unit two days later and walked us through the whole process which was wonderful. I highly recommend you check out Home Comfort Systems if you're looking for high quality work at an affordable price. read more

Home Comfort Systems - New AC unit! - Heating & Air Conditioning/HVAC Near Me - Garner, North Carolina

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Dustin really takes care of his client's house as if it's his own home. He is very responsive - I called him on a Saturday and he arrived at my place then fixed the problem within 1.5 hours. Really appreciate his dedication and responsiveness. After he fixed the capacitor, he also made sure that everything else is fine and did a quick inspection. He totally deserves this five star. Thank you Dustin for saving our lives on a 95 degree hot Saturday lol. read more

I used Home Comfort Systems for a replacement HVAC system last summer and was extremely satisfied with the professionalism, the price and the workmanship that Dustin and his team employed. Recently I also used them for the first visit under a semi-annual maintenance plan and was equally satisfied with Jonathan Toole, who came out and checked out our new upstairs system, as well as our 17 year old downstairs system. He was on time, very friendly, and efficiently worked to insure that our two systems were operating as expected. I continue to be extremely satisfied with Home Comfort System and highly recommend them to anyone in this area looking for an HVAC contractor. read more

We really appreciated Dustin's honesty and knowledge of the business. His prices are reasonable and making sure his customers are satisfied seems to be a priority for him. We will be calling on him again. read more

Wow! When my AC went out on a Saturday evening little did I think I'd have cold air again by Sunday afternoon without paying exorbitant emergency prices. I put in a work description in Yelp on Sunday morning and heard back from Dustin in no time. Less than two hours later he was at my house. He was very thorough and clear on his services and what to expect. He checked out the whole system, diagnosed the problem, and repaired it a very reasonable price. He was polite, knowledgeable, and helpful throughout the process. I've never had routine HVAC maintenance (and I know I should). I was so impressed with Dustin and his company that I agreed to a service contract for him to take care of my system in the future. I would highly recommend to anyone. read more

Home Comfort System arrive on time and exceeded my expectations by quickly and comprehensively analyzing my HVAC system. A verbal assignment and cost/benefit review provide me with a logical choice. Ironically, my choice was validated by the HVAC professional's recommendation, after I made my independent decision. ***No pressure, just outstanding service*** As to pricing, I was given several options as to a resolution. ***No pressure, I was given a "best value" option that lowered my cost to recover my system and return it to fully functional, during the "Dog Days of Summer!*** When you are faced with a climate of extreme heat or extreme cold, you do have an affordable option. Live in comfort! HOME COMFORT SYSTEM is the best call to make! Thank you HCS for the personal care and professional expertise at a fair and reasonable price! read more

Dustin and the rest of the team at Home Comfort systems saved us!! They were professional, on time and helped us out when our AC stop working in hot weather. They came out promptly and immediately assessed our problem. We signed up right then and there to have them also do our maintenance plan throughout the year. Highly recommend them for all of your HVAC needs! read more

They showed up on time, diagnosed the issue causing vibration in the furnace that has plagued us since the house was built and that was repeatedly ignored by the builder, picked up the part and got it covered by the manufacturer warranty and then made the repair all within a couple hours. Highly recommend them and would definitely use them again. read more

Great service installing a UV light and a new capacitor. Very knowledgeable and great prices. I'll be using them for my preventative maintenance in the future! read more