Russell came out and gave his expert opinion on what he would recommend to replace our 27 year old…read moreunit. He provided an installment date. His team showed up and installed it. His installment team was friendly and respectful. I would strongly recommend them. I really love a company that does what they say they will do. I feel like it is just a small, honest company doing the right thing for their customers. They came highly recommended by my neighbor and I see why.

So impressed with the professionalism and honesty of Clark and Joe Cool! I originally had our Trane…read moreinstalled and serviced every 6 months by Maynor Service Company. Despite an installation hiccup, I used their annual service plan for the last 5 years. Once they started suggesting $500 UV lamps for the outdoor unit, I thought I should probably switch things up for a second opinion. My friends all used Joe Cool, and I am glad I do now too. Clark spent a lot of time going above and beyond, including taking off the original install seam glue for the upstairs unit (which never was) and accessing hard-to-access screws, indicating they never even cleaned the coil post-install once despite paying for it! No wonder they were always in and out in 15 minutes. But he took the time to do it right. Two things you need when hiring tradespeople- expert knowledge and honesty. This company has both, and I am a lifelong customer now.

Had Greer's HVAC company look at my 2 furnaces, I had them put a new humidifier on my downstair…read morefurnace which we use about 90% of the time. I also had Dave look at my upstairs attic furnace and they fixed the shoddy work that my home warranty company performed 1 year earlier. Come spring I had Dave come out and look at my AC units which the was the oldest unit and was not keeping it at the low temperature we wanted. He looked at it and had to add 2 lbs. to the unit and said it had a slow leak in it, but it did not need replacement just yet, maybe in about 2 or 3 years. Dave was on time and fixed everything that needed to be fix and explained the health of both furnaces and AC units. Good work and trust in a company is hard to come by.

Greer's is an outstanding HVAC company. Love that it is a family-owned business and when you call…read moreyou get Kim Greer on the phone. They are super helpful and provide fast solutions (including one time talking us through something over the phone so we were able to resolve an AC problem without a service call). When they replaced our 36 year old HVAC system a few years ago, we signed up for their Comfort Club for the seasonal tune ups and priority appointments. We woke up this morning and discovered that our heat was not working - they were at our house fixing it within a couple of hours. So impressed with the fast service!

Unbelievable customer service and knowledgeable. Came out…read moreand fixed a leak in my ac, then a couple weeks later I had another leak. They came out right away, turned out not to be the AC. Daniel not only didn't charge me at all, he left shop vac and fan to help me dry out the area. Great people and great service.

Great customer service. After experiencing an HVAC Thermostat failure, I was without AC, on a…read moreFriday night in July. Ugh! when my normal HVAC vendor couldn't come out until at least Sunday, I was referred to Eric Hixson and Temperature Control Services. He returned my initial call quickly. Made time in his schedule early afternoon on Saturday. Arrived early in the promised time window. He quickly assessed the situation, and resolved my issue with 30 minutes. Prompt, courteous, friendly, professional and polite. Outstanding customer experience and service.

Avg pricing. Simple repair of HVAC needed but included pricier 'diagnostic'. This diagnostic was…read moredone in about 10 sec yet with very strong recommendation. No probing or equipment was used or much investigation. Follow up was needed only to find at even more expense that the diagnostic info was not correct.

We needed evaluation of our HVAC unit. They fit us in, even though all techs were booked up. The…read moretechs were friendly, professional and knowledgeable and had everything sorted out and fixed in an hour! The techs that came didn't have the exact part needed so they called another tech who was nearby and he had the part and brought it to us! They arrived on time and called prior to their arrival. Very happy with their service and would recommend them to anyone that asks. Kudos!

We would give six stars if we could. They were prompt, professional and priced reasonably. They…read morereplaced our HVAC system in just one morning. The blower on the system is significantly stronger than the old one and it caused the panels to make noises when it came in and shut off. They came out the next day and fixed the issue for free. We were pleasantly surprised and grateful. Would definitely recommend.

We have used Airworks Heating & Air for years and value our trusted relationship and continued…read morehonest and excellent service! We quickly learned that their extensive knowledge and commitment in troubleshooting and successful completions of jobs was what sets them apart in their industry. Highly recommend!!

Miles came out to Clayton to service our HVAC he was ontime and kept us updated. We originally…read moreasked for a checkup (yearly) but when he took the unit apart, it was apparent that it needed a thorough cleaning. He jumped right in after I authorized it and did a fantastic job including showing me the refrigerant reading and taking time to explain their meanings. The price was extremely fair and he will be returning for our regular maintenance appointments. Hire him, it's totally worth it!

I used Hays hvac for a rental property in chapel hill. I was…read morereferred to them by my local contractor in Rolesville that doesn't serve that part of the triangle. What a great company. They were friendly and accommodating starting with the office staff and finishing with the service tech. He was friendly. Knowledge and efficient. The pricing was very reasonable. Highly recommend using them in the chapel hill and Durham areas

I am really surprised to read some positive reviews on Hays heating. Till today thy have given me…read morethe itemized invoice but charged me $4882.00(Four Thousand eight Hundred ) just for changing the mother board and login board. They did not let me talk to the owner. I had to complain to BBB also, Hoping to hear from BBB soon.

Can't say enough great things about this company. Great communication and service. They came out to…read morecheck our AC unit out when it stopped working in the midst of NC summer temperatures. Their prices are reasonable and their team is incredibly helpful and honest when troubleshooting the issues. We look forward to continuing to work with them and recommend to our fellow home owners in the area. :)

My AC went out on one of the hottest days of the year and Shepherd's was right there to the rescue…read more The technician, David, was prompt, knowledgeable and friendly. He conducted a thorough inspection of my AC unit, both inside and outside. When he found the issue, he was quick to explain the problem, the needed solution and to provide me with a quote for the part and labor. Once the AC unit was fixed he gave me tips for helping the unit run more efficiently in the future. I hope my AC doesn't go out again, but if it does, I wouldn't hesitate to contact Shepherd's Heating & Cooling.