Ambrose Heating & Cooling

5.0 (17 reviews)

Heating & Air Conditioning/HVAC

Open • 7:30 am - 9:00 pm

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HVAC installation or replacement

HVAC system repair

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Todd Y.

320

22 days ago

Great working with them. From the quote to the actual work, did a great job. Will definitely hire for all hvac issues

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Tim R.

2 years ago

SO how many HVAC guys have only 5 star ratings? Not many. Chris fixed the issue and was on his way. No up sale for BS you don't need. BEST HVAC guy in the business! read more

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Eric L.

Elite 26

368

528

6 years ago

Awesome. Called for service. He arrived the same day, diagnosed the problem, drove to Raleigh for the part, and then installed it and got the unit running properly again. All in one day! Very happy with this service and will definitely use again. read more

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Mike B.

Elite 26

179

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3040

11 years ago

Highly recommend Ambrose Heating and Cooling. I called today, as my heat pump was making a grinding noise. I suspected the worst, after reading online that my symptoms sounded like the inducer motor needed to be replaced. Chris was here within 2 hours. We've all heard horror stories about what could have happened next. I could have been handed an estimate for $1,000 to replace the part, with a doomsday scenario that the heat could stop working at any moment. Instead? The verdict is that my inducer motor needed to have the mount tightened. Grinding noise fixed! As I pulled out the checkbook, figuring there would at least be a trip fee, Chris said... "No charge". "Eventually when the motor actually does give out, I hope you'll give me a call". THIS, Yelp friends, is an honest businessman. Chris has done work for on my A/C equipment a few times before. He is fair, honest and knows his stuff. Should you be in need, Chris Ambrose from Ambrose Heating and Cooling is the MAN! He's locally based (Heritage) and provides some of the best HVAC service I've had. read more

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Derek J.

8 years ago

Prompt, friendly, and fair. Our blower fan went out on us right at the start of the weekend. We had to go out of town but had someone watching our house for us. Chris came over on a Saturday and was extremely gracious about working through a proxy and kept me informed of everything through messages. By Monday morning he had already secured the necessary part and was at our house ready to install it. I can't thank him enough for not only coming over as soon as he could to take care of it for me and my family, but also for being pretty easy to talk to and for not even hinting that there was anything else that needed to be done except the job requested (no up-selling here!). I highly recommend Ambrose Heating and Cooling if you need someone honest, prompt, friendly and fairly priced. read more

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Robin S.

9 years ago

Had a problem with my heating unit.. looked on line, and saw all of Chris' great reviews..so I said to myself-call him. I left a message on his vm, and within 20 minutes, he called me. I explained my problem, he came out, fixed it, and was awesome. well, as it turns out, I am still using his services, and will continue to do so. Chris is honest, hard working, and a gentleman. Plus he is a small time business owner, who puts pride in his work! wouldn't have it any other way. I love me some Chris!!!! Robin S. read more

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T K.

7 years ago

Ambrose Heating and Air Conditioning is your go-to for all things HVAC. Owner Chris is diligent, punctual, and reasonable. He knows his stuff and is highly recommended by this home owner. read more

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Michael F.

5 years ago

I called Chris an hour ago and left message. He called back quickly, took my info and showed up almost immediately. Crazy friendly, helpful, patient, and professional. Problem solved in no time and I now know who I will use for all of the HVAC issues going forward. Highly reccomend. read more

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Mike S.

6 years ago

This is the best HVAC company in the area. He is professional, knowledgeable and very friendly. He does quality work and is always reliable. read more

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Russell C.

10 years ago

Simply put, Chris is awesome. I placed a call on a Monday afternoon after discovering our upstairs heat would not come on. Chris noted that he could come over and take a look at our issue first thing Tuesday morning and he arrived just as promised. Within 10 minutes, Chris had not only identified the issue, but also fixed the problem. It is always extremely refreshing to find someone who is honest, dependable and who provides excellent work (and believe me, I've tried quite a few competitors!). I'm with J S. in that I hesitate to recommend only for fear that others will discover Chris's great work ethic! HIGHLY recommended. read more

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Red D.

11 years ago

Prompt service, fair prices, and overall nice guy. At different times both air conditioning units at my house failed. Both times he was at the house on time, the problem was quickly diagnosed, and the units repaired. What more could you ask for? read more

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Dan M.

9 years ago

Called Ambrose Heating & Cooling after being charged $234 by another local company to tell me that my Heat Exchanger needed to be replaced (at a cost of $6900). I was skeptical of their diagnosis and, it turns out, with good reason. I called Ambrose and the owner, Chris, came out to inspect my system. He thoroughly checked the heat exchanger, gas pack and heat pump and came to the conclusion that the inducer fan (~$500 with labor) in the gas pack was the sole reason for my issues. The other company never even looked at the gas pack or heat pump, saying "it wasn't on the ticket". Needless to say, I have tremendous respect for Chris' honesty, professionalism and competence. Oh, did I mention he got the part installed two days earlier than originally estimated? !! In short, I'll never use another HVAC company. read more

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Shannon O.

13 years ago

Peace of mind and expertise! You can be sure Chris will do a good job, charge you reasonably, and only for what needs to be done.I am the kind of person that only refers people to services and restaurants if I am 100% sure that they will be completely happy satisfied with. I promise you will be completely relieved you found Chris! read more

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Joe M.

10 years ago

Just had chris out to work on my two AC systems that were underperforming and he talked to me about what he was doing the whole way and found the problem - dirty outdoor coils that I never had cleaned - and fixed it. He spent two hours in the heat going thru both systems to make sure there was nothing else wrong and charged a very reasonable fee. I have found my HVAC guy for life! Do yourself a big favor and call Chris Ambrose. read more

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J S.

10 years ago

The only reason I don't want to recommend Chris is I'm afraid he'll get too busy to give the kind of service I got today. Prompt, efficient, & sticks to it until the job is done right. Fair pricing too. You can have Michael, his son, & his whole family. I'll stick with Chris. read more

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Richard G.

11 years ago

Truly as good as it gets. Prompt response, diagnosed over phone (even tried a few things to save a service call), set time according to my schedule, and showed up as promised, even a bit early. Pricing was as quoted and the work was quick, clean, and verified. Honesty, promptness, and fair pricing. The owner does the work! Highly recommended. read more

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Tim J.

10 years ago

Chris said when could be there, and he was there, took care of the problem and shared a laugh or two. I would recommend to anyone needing some hvac work. read more

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More info about Ambrose Heating & Cooling

Wake Forest, NC 27587
Directions
(919) 766-1316
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Does Ambrose Heating & Cooling take credit cards?

Yes, Ambrose Heating & Cooling takes credit cards.

From the Business

Specialties

Specializing in customer service.

History

Established in 2012.

Locally owned and operated. If you are looking for a smaller company that prides itself on customer service and quality workmanship. We do not charge extra for weekend or after hour service.

Meet the Business Owner: Chris A.

Chris started working in the HVAC service industry 18 years ago as a laborer and quickly progressed to service and start up tech. Chris has worked in all areas of service from large multi-family apartment complexes on the campuses of UNC and UNC-W to single family homes. Chris has worked on commercial jobs and is factory trained on many different makes and models from 1.5 ton split systems to multi-ton roof top units.

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Review Highlights - Ambrose Heating & Cooling

“Should you be in need, Chris Ambrose from Ambrose Heating and Cooling is the MAN!”

Mentioned in 2 reviews

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SantaAir Heating and Air

4.7

(177 reviews)

Great experience... able to get an appt next day, tech (John) called ahead to let me know was…read morerunning late and gave me options to push it later in the day which was considerate. Was upfront on pricing and found the root cause quickly to re-establish power to thermostat.

Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

Jay's Heating and Cooling

4.7

(40 reviews)

We moved into a new home which had 3 thermostat systems that had 3 thermostats. They don't all…read moreoperate the same way which of course I learned installing Nest Thermostats. I reached out to Jay's Heating and Cooling this morning and within 10 minutes they reached out. I explained what was going on and they dispatched a tech in less than 90 minutes. Dave came out and went right to work investigating the system, what we had, and the way it was setup. 15-20 minutes later he had it all figured out and was on his way. He also explained a few things to help us manage the house temps, air flow and what type of filter we had along with how often to change it out. Extremely helpful and friendly. This is what you look for in finding service. They got our business going from this day forward. Couldn't be happier.

I lost cooling last night & called Jays early this morning. Dave came out promptly & had me all set…read morein no time. He answered all my questions & did a great job! So grateful for Jay's fast and courteous response :)

BP Mechanical

5.0

(4 reviews)

I received BP's information from someone I've worked with over the years as our home hvac decided…read moreit did not like power anymore. Brad was out first thing in the morning after we spoke and was beyond helpful. I am in the industry (Though not a licensed repair technician) and my initial troubleshooting was right on track (per Brad) but he found the actual issue pretty quickly, all while explaining some of the nuances here in NC to me and things that are different than back home (tips to keep things running smooth and lower house humidity.) - the issue turned out to be a pretty simple one, and the price for the service call was VERY reasonable. Being in the industry (on the commercial side) I've seen some things and BP's pricing was more than fair. Would absolutely call again if and when I have the need.

I had an emergency and not only did these guys come out on a Sunday night they had things figured…read moreout and fixed within hours. Their lead service technician is very knowledgeable and precise in diagnosis. I could tell you that if anyone has a problem with this company there must be a good reason, they are spot on. There are many companies I would not trust in my home, but these guys are honest and really have a good knowledge base of this business. Very happy with my choice and will continue to deal with them in the future. So happy I finally found someone I could trust.

Gas Masters

3.4

(5 reviews)

I changed my review after the owner John made everything better. They really know how to take care…read moreof their clients.

Never heard back after one return call. Business must be good to ignore first inquiries.read more

Howe's HVAC Services

5.0

(3 reviews)

Excellent service from Jordan. Very sincere and reliable. He explained the issues we are…read moreexperiencing with our HVAC system. Highly recommended!

Everything went well. They did the semi-annual maintenance and installed a new thermostat. Very…read morecourteous and and respectful of my property. I signed up for ongoing maintenance schedule.

Wake Forest HVAC

5.0

(2 reviews)

We called Wake Forest HVAC to come check our system that had issues with the heat exchanger and…read moreleaking coolant. They came the same morning. They found the issue and proposed a repair option along with new unit options. Given the repeated issues we had with our Lennox unit, we opted for a new Trane unit. They were able to get the new unit and installed it the same day! Their entire team from diagnosis to install were extremely professional, courteous and did a professional installation. They kept us informed of each thing they were doing from install through final inspection. I highly recommend Wake Forest HVAC for service, repair and install. Prices are fair and the team are happy to see you.

My go to HVAC guy is not around any longer so I went researching for a new go to so I could have my…read moresystem checked in regard to a known issue as well as get a preventative maintenance check before the heat hits. I called late Friday afternoon and received an appointment for 10AM Monday. The tech arrived just a few minutes after 10 so no problem there. I went out and described my initial concern and then stated that I wanted a general check as well for both units. He worked my primary concern first and identifed the issue quickly and even took a video to show me what was going on. He quoted me the price for that repair and I was expecting it to be another day or so but he left to get the part and fixed it today! After making that repair he checked the rest of the system and that one is good to go. He then proceeded to check the second unit and also checked the comonenets under the house and in the attic and found an issue with the equipment under the house and photoed that and those issues were relatively small so he fixed those on the spot as well. I feel the pricing was fair for the amount of work that was done and the fact that he did everything today and we are now comfortable. I really like how the teck (Caleb) took pictures and explained everything as he came across it and was efficient in what he did. This will now by my go to HVAC service! Not sure how far they cover outside of Wake Forest, but if you are in Wake Forest I highly recommend!

Holm Heating and Cooling

5.0

(6 reviews)

My AC went out this Sunday afternoon. I was frantic to find a repairman. I did a search on Heating…read moreand Cooling near me and found Doug Holm in Wake Forest. He had good reviews. He came quickly, very knowledgeable and found the dead capacitor. Swapped it out and I have AC again. I highly recommend him. He is polite, very well priced, and professional. See https://www.holmheatingandcooling.com/

Needed a new hvac system for our upstairs and went through the process of gathering quotes, and of…read morethe 4 I received I didn't get warm fuzzies from any of them. So I got one more, Holm Heating and Cooling. First, Doug is a straight shooter and tells you what you need and what you don't need based on data that he collects from air flow, etc... I had several companies try and sell me on new duct work, Doug simply pointed out that who ever did the original install of the ductwork did a poor job and just needed to be adjusted some. He represents and sells reputable products, versus products I never even heard of before. He is very professional, registers your product and just a good guy. He's not the cheapest, but he's not the most expensive but I found him to be the best value... and would highly recommend him and his service.

Southern Seasons Heating & Air Conditioning

5.0

(18 reviews)

We had an issue with our AC. They came out when they were scheduled and diagnosed the issue …read more While waiting for a part they were able to have our AC working the entire time . They are now our go to HVAC team!

Pleased with the HVAC replacement system installed by Southern Seasons and its workforce several…read moreweeks ago. From its Comfort Specialist, Tony Parnell, who first visited our home and suggested which system would meet our needs, to the technicians who did the installation, I could not be more satisfied. Technicians arrived on time on the replacement date, worked diligently throughout the day, treated all household obstacles with care, were courteous, explained all aspects of the system's operation and finished the new installation in a clean and speedy fashion. Anthony Johnson was very responsive to all inquiries regarding the system and could not have been more helpful. Without hesitation I would recommend Southern Seasons for their professionalism, responsiveness, knowledge, competitive pricing and overall work ethic to anyone in search of HVAC answers.

Phoenix Cleaning Solutions

4.9

(47 reviews)

I'm so glad I found this local family business with old school customer service! The rugs…read morethemselves looked brand new! As part of their service they will pickup the rugs, including moving furniture! When they return, they move the furniture back! Will definitely be using them again!

Had a great experience scheduling and having the project completed. Needed a carpet cleaned before…read moreputting our house on the market and was happy that I was able to get scheduled quickly. Very professional. Would recommend and use again.

Vent and Duct Solutions

5.0

(17 reviews)

John was very responsive, on time and very professional. He explained how to do it and the tool he…read moreuses. Very reasonably priced too! I highly recommend this company.

I had no idea! After replacing the burner unit twice and the belt on our dryer, It never occurred…read moreto me that it may be the vent system until a coworker heard my story. She asked me when was the last time I cleaned the dryer vent with in the house. What?!? John taught me what to look for going forward. He was able to clean my unit out which was pretty extended of 33 feet, due to the way the house was constructed. John said that we made the top 10 list of the amount of lint and dog hair that came out of our system, over a 5 gallon bucket!!!!!!!; which consisted of Over 21 years of not knowing, the longest we have ever stayed in one house, many dogs, two kids and an active family life. John was professional, and personable. He provided more education on how often to clean, signs to look for if cleaning is needed sooner. He was very comfortable working while I watched. I'm looking forward to seeing John in two years and hopefully we will be off the Top Ten List with our new knowledge of what to do.

Dryer Vent Wizard of N.E. North Carolina

5.0

(2 reviews)

Blake called and came earlier than scheduled. He was friendly and professional. My drier vent…read moreproblem was repaired in 1 1/2 hours. It would have taken me days to do it myself. Thanks Blake!

The staff at Dryer Vent Wizard of N.E Raleigh, North Carolina is friendly, kind, courteous,…read morehelpful, and professional. They answered all of our questions with precision and with a friendly attitude. Our service representative, Blake, was very thorough and knowledgeable. His expertise and skill showed in his work. Blake explained what he was doing, and why he was doing it. We enjoyed the service provided to us by Blake!

Celtic Duct Cleaning

5.0

(2 reviews)

Kierin was great! Service was fantastic, from appointment contact to completion of the job, less…read morethan 2 hours! Excellent job by a super nice guy and a huge Rory M. fan, so even better!

Celtic duct cleaning just cleaned all the ducts in my house. Tim and Amanda did a fantastic job…read more They were both hard-working and personable. They showed me before and after photos of their work during the day. I would definitely use Celtic again and have already recommended them to my neighbors. David Tew

Precision Duct and Dryer Vent Cleaning

5.0

(1 review)

We had a need for extensive duct cleaning. Christopher was late due to an accident, but kept…read morecommunicating his status. Once at the site, he did a great job cleaning a very dirty series of ducts and explaining the issues faced to both me and the residents. Overall, a good experience and I would use this company again.

From the owner: Owner operated, I have over 100 references from contractors and home owner that can be reached…read moreupon request. Same day service.. more than reasonable prices. I'm 608 certified and OSHA trained my credits are posted on my profile. Complete HVAC system cleaning as well

All Clear Duct Cleaning

5.0

(1 review)

Don is awesome. We were having issues with our dryer at our dog grooming salon. Don figured it…read moreout quickly, made all the needed fixes and even came by the next day to ensure everything was working correctly. Saved us a ton of money! Thanks Don!

From the owner: Commercial and residential dryer vent and air duct cleaning.read more

Capital Clean Air

4.4

(5 reviews)

Did a wonderful job of cleaning the air ducts and explaining everything. Reviewed with pictures…read more More expensive then other options, but as a person with bad allergies it was worth it.

Bravo to Dan and his crew. I just want to say we are so pleased with the service we got today from…read moreDan. Dan showed up this morning for service and he showed up promptly at 10am. He is very courteous and knowledgable. Real impressive with the care they took to perform a full Air Duct and AC Cleaning. He is also certified through NADCA. When you hire Capital Clean Air you won't be disappointed. I will recommend them to all my neighbors and anyone who need air duct cleaning. Keep up the good work.

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Jane D.

10 years ago

We love, love, love Chris Ambrose! Please do not use one of the bigger business heating and cooling companies - Chris works for himself for a reason: he was tired of companies taking advantage of people. We moved to Wake Forest a couple years ago and were searching for someone to help with outrageously high heating bills. Chris brought us down over a hundred dollars a month! He just came back for the summer season because our air-conditioning was under-performing and discovered we have a leak (note: you should not need more Freon every year! Freon should last forever- your system is self-contained so it does not escape! This was news to me and my family- many companies will say otherwise.) Anyway, Chris topped us off with Freon at no-charge since it had only been a few months since he'd been out. He will also be performing an in-depth analysis of our system to determine exactly where the leak is, since it wasn't detectable through the less-extensive equipment he had on-hand while he was here. Chris Ambrose actually CARES about solving the problem, so he doesn't have to come back, and he actually CARES about people. He is one of the most moral and respectable people I've met, his prices are great, and he's also very friendly and easy to talk to. I will never use anyone else. I cannot recommend Chris enough!! read more

George G.

9 years ago

Chris Ambrose is expert in his field, Heating and Air Conditioning, and he did right by us! He is honest and does not gouge or overcharge his customers. Chris took his time with us; he was patient enough to explain why we needed to install an R-410 AC system instead of staying with our old R-22 set. We were worried about the bad reputation that R-410 systems have gotten but we did our research and found that all major air conditioning brands generally use the same compressors, fans and evaporator coils made by Copeland, Century and GE, etc. The installer is the only variable in installation and performance; if the installer is expert in R-410 systems then the units installed will cool better than R-22 systems and last longer too. Yes, we did our 'Due Diligence' and research; that's why we chose Chris Ambrose and the R-410 AC system he recommended. read more

Val W.

13 years ago

I am very happy with his professional yet very personal, honest service. Chris is a straight shooter. He didn't try to talk me into anything I didn't need. Where another few businesses said I needed a new unit, or said they couldn't find some drains, Chris took the time and had the INTEGRITY to work through all of their short comings and fix/fill what was needed at a GREAT PRICE. INTEGRITY AND PRICE CANNOT BE BEAT!!! I would recommend Ambrose Heating & Cooling to anyone looking for an HVAC point of contact/repairman any time. Plus he is animal friendly - my dogs loved him. read more

Todd T.

13 years ago

A friend of mine suggested calling Chris at Ambrose when we had some AC issues. He was on time, friendly, and took the time to explain the problem before fixing it. Let's be honest, as consumers, we hate a broken ac. The hate is two pronged, yes we are uncomfortable in our home's until the unit is fixed, but at the same time we are at the mercy of the repairman. It would be easy to get raked over the coals and be put in a position to spend more than neccesary. This was not my experience with Chris at Ambrose. Had cool air at a fair price within 24hrs of calling. read more

Lane J.

8 years ago

Chris was recommended to us by a neighbor after we had another company out who said we needed an entire new AC unit a few years ago. He came out, looked at the system, and fixed what was wrong. He didn't try to sell us a new system....he looked at the system, found the problem and fixed it. That's it. He's fixed our heating system and AC a couple of times; and was even kind enough to replace a conduit that was entirely full of water (long story). This guy is legit honest which is such a rarity these days. He's our guy as long as he's in business. Thanks Chris. read more

John S.

8 years ago

Every time I have an issue with one of my units I call Chris. He is always responsive, quick to help, and the repair pricing has always been fair. In an industry that is notorious for taking advantage of customers, you will not receive that from this company. Chris has made numerous repairs to my heating and cooling systems, and every time I have been very satisfied with his quality work and timeliness. I highly recommend Ambrose Heating & Cooling if you are having any issues with your heating and/or cooling systems. read more

K L.

11 years ago

I highly recommend Ambrose Heating and Cooling. Chris returned my phone call right away. Then, he came out to my house within 30 minutes. He was in the area, and said it would be a quick fix. He found the problem with my unit, and fixed it on the spot. He found an additional problem with my installation, which didn't surprise me, because I'd had other installation issues. So, he is thorough, dependable and professional. Hire him and you will be glad you did! read more

Bobbie S.

12 years ago

We heard a noise in the heating system and called an HVAC company. They said we needed a whole new system (ours was 6 years old). We then had Chris come over. He tested everything, took the whole system apart, twice and found no problem. So, he didn't try to sell us a whole new system. Chris even found a part that the other company said we didn't have! He is our heating/air conditioning guy from now on!!! read more

DonnaLee S.

13 years ago

I just moved to NC. Our new homes ac unit was not working as efficiently as expected. Through a neighbor referral I contacted Chris and he made time to come ASAP and fix our problem. It was a low cost fix and I am very happy with his professional yet very personal, honest service. I would recommend Ambrose Heating & Cooling to anyone looking for a ac or heat repairman. read more

Larry S.

9 years ago

If you want a professional, friendly and knowledgeable company, this is the company to go with. Pricing, servicing, etc. all top notched. I do not give out highly recommendation easily, but this company deserves it. I strongly recommend calling them first. read more

Tracie L.

8 years ago

Can't say enough wonderful things about Chris Ambrose! Fast response and a reasonably priced repair... what more could you want? Will definitely use Chris when we are ready to replace AC unit, which thanks to Chris, isn't right now. read more

Meghan C.

8 years ago

Chris was great to work with! He is super friendly, prompt and figured out what was wrong with our downstairs AC. Would highly recommend him!! read more