I called in to Tower Heating & Air to get some information about my newly installed BOSCH HVAC…read morewhich was actually completed by another company. I was hoping to get just a couple minutes at most of someone's time to ask a few questions about the unit, but I was pleasantly surprised when Reggie, the service manager took upwards of an hour going over not just my system, but my ductwork and layout of my home in hopes of providing me maximum efficiency. I remind you, that I did not buy the equipment or have the install done by Tower Heating and Air, as I live about an hour away, but Reggie still took the time out of his incredibly busy morning to help me out. It is hard to find customer service like this these days, but Tower Heating & Air provides just that. They have gained a customer in me moving forward, as I will be contacting them about a new water heater in the very near future. Thank you again to Reggie and his team for going above and beyond for my family. -Travis

Tower Heating and Air has been maintaining my heating/cooling systems for 29 years since they were…read moreinstalled. I recently called them to check on my gas fireplaces - Jeff C. came through! I needed the seasonal maintenance to get it working, he worked around my schedule and got it done! This is a great company for peace of mind, and great service for maintaining my house systems!

Competence (2 Decades of Experience | No "shooting from the hip" |Thorough & Accurate Diagnosis |…read moreMeasure Twice Cut Once), Character (Their Word is their Honor), Prompt Responsiveness (Out of this world), Commitment to Customer Satisfaction, and Reasonable/Fair Pricing. Peace of Mind. On hot days, my system was having a hard time maintaining the Temperature. Diagnosis, a bit low on Freon (410A) for optimum performance.

If you want to be sold unnecessary and overcharged service without fixing your AC's true problem,…read morehire this company. I made the mistake to hire this company last week to diagnose and repair my AC system which was cooling fine but intermittently turned itself off. Instead of completing a thorough diagnosis, the technician who was constantly micromanaged over the phone repeatedly push for approval of adding about 3 lbs of refrigerant, an evaporator coil cleaning, and a thermostat replacement. When I declined the refrigerant and cleaning because the unit was visibly clean and there was no clear evidence of needing refrigerant, the manager threw a tantrum over the phone and ordered complete of service. It costed $400+ to just replace a thermostat. I did not know that the performed thermostat replacement was not fixing the true problem, might not have been necessary, and it made the AC performance worse. After the technician left, my AC failed to cool the house and water started coming from the handler. The indoor blower continuing to run even when the thermostat was set to Off and the fan was set to Auto. I had to hire another contractor who quickly identified thermostat's WRONG WIRING and performed the needed repair. No refrigerant needed, no cleaning needed, just firming the connection of the disconnect box, less than $100. The system was running with all readings in range and completely balanced as soon as the new repair was done. What Icy Hot did was short-circuiting cooling and heating together in thermostat installation making the AC to run both cooling and heating at the same time! What a joke if a company cannot even install a thermostat correctly (not to mention it was probably unnecessary) and charges $400+ for a faulty installation. I wrote to Icy Hot noting the FAULTY service, the manager ACKNOWLEDGED the thermostat wiring was incorrect, but REFUSED to reimburse any costs despite their MALPRACTICE which could have cause further damage to my AC. Extremely disappointed with the incompetence, dishonesty, and the lack of accountability after their work created additional problems. Stay away!! [Additional notes given company's response below]: The company's response below shows again their insist of unnecessary service. The AC's issue was not related to refrigerant nor it needed any cleaning. The technician onsite was not able to show much evidence justifying either but was under immense pressure from the management to oversell. The service was scheduled from 3-5pm but the technician did not arrive way after 5pm and took an hour still no clue. A lot of the time was spent speaking on phone with the manager. The service was never an emergency service. I called in the morning, the office said they could dispatch a technician between 3-5pm and we set appointment. Categorizing the scheduled normal service as emergency and claimed to have stayed after hour to falsely induce mercy is just another evidence of dishonesty. Regarding the revisit to correct any error, I was reluctant to call the Icy Hot back given the incompetence and the oversell push during the initial visit, not even for the so-called warranty service. This echoes a review posted by another customer earlier in Google review. I worry that instead of fixing any error, more unnecessary service will be demanded and further damage be done to my AC. Now it is not hard for the company to say: Well, that was an easy error to correct, and you should have called us. This is all because another contractor with true expertise and good ethics has diagnosed Icy Hot's error. If Icy Hot was capable and ethical at the first place, the error would not have occurred with sufficient final steps of double checking wiring, temperature and air flow after thermostat installation. Aren't these necessary steps by trade standards?

OUTSTANDING, QUICK SERVICE!! A superb, highly-SKILLED, kind, and "extremely" PROFESSIONAL team. A…read more100% HONEST business -- this company has integrity in spades. Pricing is FAIR and a VALUE, and the service FANTASTIC. The owner is an exceptionally kind man who raised his sons to be like him: stand-up, honest, skilled PROFESSIONALS. They are so impressive, extremely knowledgeable in HVAC, and POLITE. You rarely find this caliber of customer service these days. The owner also models the way for his team. Everyone I have worked with at James has been EXCELLENT. The company was recommended to me a couple of years ago with a stellar reputation and it continues to exceed my expectations. I highly recommend James Heating & A/C without any hesitation. Call them for your HVAC needs. You will NOT be disappointed; you will be BLESSED. I pray that GOD blesses the owner, his sons, staff, and the business forever. Companies like this are few and far between.

Called James Heating and Air a few weeks ago when the temps were in the high 90s, on a Friday. They…read morewere here within a few hours, diagnosed the issue, solved the problem quickly and got us cool again! Price was very reasonable too!

We had an issue with our AC. They came out when they were scheduled and diagnosed the issue …read more While waiting for a part they were able to have our AC working the entire time . They are now our go to HVAC team!

Pleased with the HVAC replacement system installed by Southern Seasons and its workforce several…read moreweeks ago. From its Comfort Specialist, Tony Parnell, who first visited our home and suggested which system would meet our needs, to the technicians who did the installation, I could not be more satisfied. Technicians arrived on time on the replacement date, worked diligently throughout the day, treated all household obstacles with care, were courteous, explained all aspects of the system's operation and finished the new installation in a clean and speedy fashion. Anthony Johnson was very responsive to all inquiries regarding the system and could not have been more helpful. Without hesitation I would recommend Southern Seasons for their professionalism, responsiveness, knowledge, competitive pricing and overall work ethic to anyone in search of HVAC answers.

This happened last year on Christmas day. Christmas morning entire family was here and the house…read morestarted feeling cold, checked the temp and it was down to 60 degrees. Started calling places but no one could come out for several days. Quality Comfort said they could be here in 2 hours and they were! Turned out to be a frozen condensate line (you'll remember it was 19 degrees last Christmas morning). Andrew also adjusted other issues that were out of spec (e.g. gas pressure) and spent about an hour going over the system. Total cost to come out on Christmas day? $279 which i think is a bargain.

HIGHLY Recommend! Super quick response time, the technician came out the same day....I actually…read moreused Quality Comfort as a second opinion of another service provider who told me the repair would be $3000-$5000 or I could consider a new system ($7000-$23,000). I didn't let the Quality Comfort technician know about the other diagnosis, and do you know, he figured out the problem in less than an hour, had the part on his truck and the unit was up and running for less than $250! Quality Comfort with be our "go to" HVAC guys from now on. Such a blessing to find quality service providers that are fair and honest!!

We would give six stars if we could. They were prompt, professional and priced reasonably. They…read morereplaced our HVAC system in just one morning. The blower on the system is significantly stronger than the old one and it caused the panels to make noises when it came in and shut off. They came out the next day and fixed the issue for free. We were pleasantly surprised and grateful. Would definitely recommend.

We have used Airworks Heating & Air for years and value our trusted relationship and continued…read morehonest and excellent service! We quickly learned that their extensive knowledge and commitment in troubleshooting and successful completions of jobs was what sets them apart in their industry. Highly recommend!!

Had Greer's HVAC company look at my 2 furnaces, I had them put a new humidifier on my downstair…read morefurnace which we use about 90% of the time. I also had Dave look at my upstairs attic furnace and they fixed the shoddy work that my home warranty company performed 1 year earlier. Come spring I had Dave come out and look at my AC units which the was the oldest unit and was not keeping it at the low temperature we wanted. He looked at it and had to add 2 lbs. to the unit and said it had a slow leak in it, but it did not need replacement just yet, maybe in about 2 or 3 years. Dave was on time and fixed everything that needed to be fix and explained the health of both furnaces and AC units. Good work and trust in a company is hard to come by.

Greer's is an outstanding HVAC company. Love that it is a family-owned business and when you call…read moreyou get Kim Greer on the phone. They are super helpful and provide fast solutions (including one time talking us through something over the phone so we were able to resolve an AC problem without a service call). When they replaced our 36 year old HVAC system a few years ago, we signed up for their Comfort Club for the seasonal tune ups and priority appointments. We woke up this morning and discovered that our heat was not working - they were at our house fixing it within a couple of hours. So impressed with the fast service!

I got 3 quotes and greenlight was not only the most professional, but also the least expensive…read more Install went well, and old problems (poor drainage)were addressed as well. Overall a good experience.

Great yearly maintenance to catch issues before they happen. Johnny and Peter are very…read moreknowledgeable and fixed our system so we wouldn't have to put in an extra air return on an unusual system.