We had an issue with our AC. They came out when they were scheduled and diagnosed the issue …read more While waiting for a part they were able to have our AC working the entire time . They are now our go to HVAC team!

Pleased with the HVAC replacement system installed by Southern Seasons and its workforce several…read moreweeks ago. From its Comfort Specialist, Tony Parnell, who first visited our home and suggested which system would meet our needs, to the technicians who did the installation, I could not be more satisfied. Technicians arrived on time on the replacement date, worked diligently throughout the day, treated all household obstacles with care, were courteous, explained all aspects of the system's operation and finished the new installation in a clean and speedy fashion. Anthony Johnson was very responsive to all inquiries regarding the system and could not have been more helpful. Without hesitation I would recommend Southern Seasons for their professionalism, responsiveness, knowledge, competitive pricing and overall work ethic to anyone in search of HVAC answers.

I have used them in the past 5 years in three occasions for replacement of AC and furnace. The…read moreowner was here about 3 months ago to look at the system and determine why the filters were black. His diagnosis was that candles were being burnt but he said if the problem continues call me and I will send a tech to look at the coil. Today they sent Norm to check the coil and to determine why the filters are turning black. The coil is squeaky clean and the theory is that they are still burning candles, have verified that candle burning is still going on. The recommendation is to clean ducts next spring or sooner if the problem persists. Good job done by a friendly tech, my only quibble was that the lady on the phone told me the tech would be there between 9 and 9:30 and she had actually allocated me in a four hour window between 9 and 1. I wasted 45 minutes waiting and had to drive back home. Scheduling needs a slap in the hand

Do not think of using this company. They came out on two different occasions and were not able to…read morefix our air conditioning after taking a week for us to get an appointment, and then still charged us. After the two appointments, we hired someone else and he was able to fix the problem immediately. Additionally, they were extremely late to the second appointment and when I called to check to see if they were still coming, the woman who answered was extremely rude and told me they would get there when they get there...

I can't say enough good things about Doug and Holm Heating & Cooling. I've used Doug before and…read morehave always been happy with his work, but this latest experience really showed the kind of customer service he provides. Our AC stopped cooling over the holiday weekend, so I sent Doug a text hoping I could get on his schedule after the holiday. He responded within minutes. After already working a long installation that day, Doug came to our house on Sunday at 6:00 PM because he wanted to make sure we had our AC back up and running. He quickly diagnosed the problem, had the part he needed right on his truck, and got everything working again that evening. I was honestly shocked that he was willing to come out that late on a Sunday--especially on a holiday weekend and after already putting in a full day. The fact that this level of customer service still exists is pretty incredible. Doug is knowledgeable, dependable, fair, and genuinely cares about taking care of his customers. As a repeat customer, experiences like this are exactly why I continue to call him and recommend him to others. I haven't contributed to Yelp in a long time, but logged back on just to share this experience. If you're in the area and need HVAC service, save Holm Heating & Cooling's information. Doug is the kind of person you want to have in your contacts when you need help. Highly recommend!

Both visits, prompt, efficient, professional, knowledgeable. Worked extra on a stubborn AC fan…read more Fair price and knew exactly what was wrong. Definitely going to be a repeat customer.

Highly Recommend!! I am so excited to write a rave review for Rapid Repair Experts and the work…read morethey did on my parents home. My parents returned from a vacation to find out that their main water line was broken and there was no water coming into the house. It was about 5:30 pm, and most places were closed. Rapid Repair experts was responsive and at our home within 45 minutes (they even made multiple followup calls from the manager to ensure the repairman called and arrived on time). The price of the work was super reasonable vs the other repair company who wanted to charge 10 times what these guys did. All said and done - quality work, done quickly even in an emergency, and affordable pricing. I hope there are no repairs needed soon, but if there are, these guys will be our first phone call.

Service call for A/C not working last night - my time window today from 12:00-4:00 PM. It's 7:20…read moreand still no tech nor a call. Same thing happened last time about 9 months ago. Worst service record ever. Not recommended

Our air conditioning went out on a really hot day. Our Warranty company originally assigned a…read moredifferent company that had ONLY awful reviews, so I called to change it. We were then assigned Mechanical HVAC. I called to set up an appointment and they were able to fit us in the same day. They gave us a 2 hour time slot and even showed up early, which I appreciated because it was close to 90 degrees in the house. The technician was very friendly and explained the issue. It was a quick fix and he was gone. I appreciate the honesty and explanation of the problem. It was a great experience.

This business was selected by my warranty company to come to my house for a heat issue that I was…read morehaving. I reached out to my warranty company on a Sunday and I did not expect to hear back from the business until the next day since it wasn't a regular business day. But I was contacted by Janelle later that evening to schedule an appointment at a time that worked for me. Jeff came to my house the next morning during the time frame that I was provided. He texted me with an ETA when he was on his way. He introduced himself when he came inside and put on shoe covers. He did not have a mask on but told me that he would wear one if I had one after I asked him about it. Jeff was professional, personable and kind. He explained what he did and planned to do. The repair was quick even with him having to go to the store to get a part. He also showed me the old part that he replaced. Jeff did not have any receipts on hand to give to me but he did email me a copy later. I have not had an issue since it was repaired. I would recommend them for your HVAC repairs.

Competence (2 Decades of Experience | No "shooting from the hip" |Thorough & Accurate Diagnosis |…read moreMeasure Twice Cut Once), Character (Their Word is their Honor), Prompt Responsiveness (Out of this world), Commitment to Customer Satisfaction, and Reasonable/Fair Pricing. Peace of Mind. On hot days, my system was having a hard time maintaining the Temperature. Diagnosis, a bit low on Freon (410A) for optimum performance.

If you want to be sold unnecessary and overcharged service without fixing your AC's true problem,…read morehire this company. I made the mistake to hire this company last week to diagnose and repair my AC system which was cooling fine but intermittently turned itself off. Instead of completing a thorough diagnosis, the technician who was constantly micromanaged over the phone repeatedly push for approval of adding about 3 lbs of refrigerant, an evaporator coil cleaning, and a thermostat replacement. When I declined the refrigerant and cleaning because the unit was visibly clean and there was no clear evidence of needing refrigerant, the manager threw a tantrum over the phone and ordered complete of service. It costed $400+ to just replace a thermostat. I did not know that the performed thermostat replacement was not fixing the true problem, might not have been necessary, and it made the AC performance worse. After the technician left, my AC failed to cool the house and water started coming from the handler. The indoor blower continuing to run even when the thermostat was set to Off and the fan was set to Auto. I had to hire another contractor who quickly identified thermostat's WRONG WIRING and performed the needed repair. No refrigerant needed, no cleaning needed, just firming the connection of the disconnect box, less than $100. The system was running with all readings in range and completely balanced as soon as the new repair was done. What Icy Hot did was short-circuiting cooling and heating together in thermostat installation making the AC to run both cooling and heating at the same time! What a joke if a company cannot even install a thermostat correctly (not to mention it was probably unnecessary) and charges $400+ for a faulty installation. I wrote to Icy Hot noting the FAULTY service, the manager ACKNOWLEDGED the thermostat wiring was incorrect, but REFUSED to reimburse any costs despite their MALPRACTICE which could have cause further damage to my AC. Extremely disappointed with the incompetence, dishonesty, and the lack of accountability after their work created additional problems. Stay away!! [Additional notes given company's response below]: The company's response below shows again their insist of unnecessary service. The AC's issue was not related to refrigerant nor it needed any cleaning. The technician onsite was not able to show much evidence justifying either but was under immense pressure from the management to oversell. The service was scheduled from 3-5pm but the technician did not arrive way after 5pm and took an hour still no clue. A lot of the time was spent speaking on phone with the manager. The service was never an emergency service. I called in the morning, the office said they could dispatch a technician between 3-5pm and we set appointment. Categorizing the scheduled normal service as emergency and claimed to have stayed after hour to falsely induce mercy is just another evidence of dishonesty. Regarding the revisit to correct any error, I was reluctant to call the Icy Hot back given the incompetence and the oversell push during the initial visit, not even for the so-called warranty service. This echoes a review posted by another customer earlier in Google review. I worry that instead of fixing any error, more unnecessary service will be demanded and further damage be done to my AC. Now it is not hard for the company to say: Well, that was an easy error to correct, and you should have called us. This is all because another contractor with true expertise and good ethics has diagnosed Icy Hot's error. If Icy Hot was capable and ethical at the first place, the error would not have occurred with sufficient final steps of double checking wiring, temperature and air flow after thermostat installation. Aren't these necessary steps by trade standards?

Several years ago, Greer's came out to perform maintenance on my HVAC system and I was highly…read moreimpressed with the honesty and candor of the gentleman (Mike) who performed the work. This Winter I had an issue with my furnace and could not remember the name of the company that had previously impressed me, so I turned to the omnipotent Google to help me figure it out. A search of trustworthy, family owned HVAC companies turned up the standard results without distinction and I selected one that I thought was Greer's without recalling the name. Long story short, they came out, made a 1 minute repair (literally flipped a switch), and then proceeded to share the news of imminent doom related to my HVAC system. Within 30 minutes of the Tech providing the news of my rapidly approaching need for a stockpile of extra blankets and the hiring of a full time lumberjack to supply all the firewood I was going to need, I had the full attention of a "Supervisor" who magically appeared at my home to provide an official quote for a new furnace. I was so thankful for their incredible sleuthing skills which were sure to save me from a future of suffering in an Antarctic-like frozen tundra of a home, I immediately agreed to purchase the proposed upgraded replacement system right there on the spot. Crisis averted and warmth was a continued guarantee for my future. In reality, I simply said Thank You, I will discuss with the spousal unit - have a good day. Or some similar BS to attempt to get them to leave. Of course, they stuck around and tried to "sell me" on the spot with horrific tales of emergency repair prices during the Winter season and all that awesomeness. Yada, yada, yada, they were sent on their way and I retreated to my comfy chair to ponder whether or not I should order a Jersey Mike's sub or not. AND my system continued to work with no issues whatsoever and full warmth and comfort were enjoyed by all throughout Winter. Anyway, I somehow finally figured out the proper name of the company I wanted originally in March and called Greer's for a second opinion for reassurance that my system was indeed OK for the Spring. A day or so later, Dave Greer and son (David?) arrived to provide the system inspection. Dave basically said that the system was in good shape for a few more years, might need a replacement part or two in the next year or so, and could use some maintenance. Wow, no gloom and doom forecast. No up-sell. No tricks. Nothing but honesty and frank assessments. In fact, I had been toying with the idea of replacing the entire HVAC system and he informed me that it was not necessary at this time. Most HVAC companies would take full advantage of me if I indicated I wanted to replace the entire system even though it was not needed, but Greer's was honest and forthcoming and did the right thing. Very much appreciated. Regardless of Dave's professional opinion, I still wanted to replace the entire system because I am just wasteful and irresponsible with my finances. Actually, since it was approximately 15 years old, and I wanted the system to be in great shape when I plan to sell my house in the next 3-5 years, and I did not want to deal with repairs and unexpected HVAC expenses while in the home, and I am just stubborn when I make a decision...I pushed for a whole system replacement quote. Good idea? Who knows, but somebody is going to own a plush house with darn good infrastructure in the next few years by the time I am finished and I will be living at 9000' in the middle of the Colorado Rocky Mountains where AC is not needed. but a snowmobile is. In the end, Mike from Greer's and his crew performed an excellent install of a completely new HVAC system (furnace, condensing unit, evaporator coil, refrigerant lines, rigid ducts, expansion boxes, flex ducts, extra insulation and mastic sealant at every connection and vent - approximately 30 vents and 3 returns). I also received a 10 year parts and labor warranty on the entire system. Mike and his Team were extremely punctual, completed work ahead of time and cleaned up all areas very well. I highly recommend Greer's for any type of maintenance or system upgrade, replacement or new installation and I definitely recommend asking for Mike. He was indeed the gentleman that came to perform the maintenance years ago that impressed me so much with his honesty and candor and the actual reason I remembered the experience and requested Greer's in the first place. I feel fortunate to have had him perform the work on our home. His attention to detail and obvious efforts above and beyond the norm are extremely appreciated and provide a confidence of a quality installation that I seldom experience when working with any industry.

Had Greer's HVAC company look at my 2 furnaces, I had them put a new humidifier on my downstair…read morefurnace which we use about 90% of the time. I also had Dave look at my upstairs attic furnace and they fixed the shoddy work that my home warranty company performed 1 year earlier. Come spring I had Dave come out and look at my AC units which the was the oldest unit and was not keeping it at the low temperature we wanted. He looked at it and had to add 2 lbs. to the unit and said it had a slow leak in it, but it did not need replacement just yet, maybe in about 2 or 3 years. Dave was on time and fixed everything that needed to be fix and explained the health of both furnaces and AC units. Good work and trust in a company is hard to come by.

My wife and I have used R and C Services Heating and Cooling to service our heating and air…read moreconditioning systems for almost 15 years. I should have written a review long ago. They are exceptionally responsive, they explain what they are going to do extremely well, our efficient in solving the problems or doing the checkups, and respond quickly to urgent situations. Chris and his staff recently did two projects for us over the period of about a week and a half. They were friendly, efficient, explained what was being done and why and generally provided excellent service. I wholeheartedly recommend them.

THANK YOU, R&C Services!!! My AC quit working at 4 p.m. on a Wednesday & I needed to be in…read moreWinston-Salem for work the next two days, so couldn't be there for a service person. I called the company I have a maintenance contract with--and THEY couldn't help me that afternoon/evening. Called another company and THEY couldn't help. Tried R&C Services--and they graciously arranged to have their boss stop by in the morning, meet my brother there & call me with the estimate so I could approve. As it turns out, another company showed up unexpectedly, and did the work. BUT I want to give credit to Laura, Chris & all of R&C Services for their willingness to go the extra mile. TL; DR: R&C Services goes the extra mile for their customers!! I'll be signing on with them!