I didn't like the fact that they wanted my credit card number. Had to wait a week for an appt. and…read morethe man they sent was super nice but not too helpful. Didn't charge me anything but we still have a rodent problem.

My husband and I hired them when we first moved to the area. All was great when Kevin was coming to…read moreour house to treat for pests. He was so thorough! Then other people started coming to treat around our house and it was never the same again. They would only be here for 5 min and then they'd be gone. How can you do everything in 5 minutes?! We had spiders and stink bugs galore so obviously what the other tech did wasn't working. Then we asked about mice in our garage. We were told he'd be back with traps since he didn't have any in his truck. He never came back. We called and could never get through to anyone. We have dogs and I requested a call before anyone would show up so that we could bring them inside. We were told there was a note on our account to ensure they would let us know beforehand. They NEVER called ahead to give us a heads up. At that point we were over it and had to cancel our contract and go with someone else. If we could have been guaranteed Kevin would be the tech coming out, this review would be 5-stars and without complaint. However, without Kevin this company is not what you pay for. Disappointing.

We've been having issues with our current pest companies, so we started shopping for a new one. The…read moreowner came out before even quoting our monthly service. He spent an hour discussing all of the issues we've seen. Came up with a game plan on how to tackle our pest issues and was super knowledgeable and willing to share what he knew. Our first service is in October, by my request, and I'm really looking forward to working with this company.

Vaco Pest Management has been fantastic with customer service and services. Bryan and his team are…read morealways responsive, thorough, and educational. We learned so much about termites and other pests when he came for our consultation.

Nadeem is an experienced pest control person and is very thorough with his work. Great coverage at…read moregreat prices. I used him when he was with another company. Now that he owns his own business I will continue to trust his expertise. He gets the job done and that's all I can ever ask for. Would HIGHLY recommend to anyone in need.

Dewey always lets me know when he is arriving to spray for mosquitos so I can bring my dogs in…read more They also came back in a timely manner after a big rain when I requested an additional service.

I cannot recommend Remedy Pest Control enough. I would give them and especially their tech Dewey,…read more 10 stars if it was possible. Every interaction from the time I first called for a termite inspection till Dewey finished the inspection and left, was top shelf. These people are total professionals. I am happy to recommend Remedy Pest Control to anyone.

Hey Matthews/Mint Hill neighbors! Huge shout out to Tactical Pest and Termite Solutions. Kristin…read moreFord Wiedenhoeft saw ants in her kitchen this weekend and they were out baiting and problem solving first thing Monday morning. You just don't get that kind of service out of bigger commercial companies. Thanks Tactical Pest!

Affordable, reliable and effective services. Due to all the rain we were seeing some critters…read morebetween services, they came the next day to spray no questions asked. Very nice workers. Highly recommend!

Highly recommend- responded to my online service request very quickly, scheduling was easy, and…read moreservice was great. Poor Chris drove all the way from previous appt in Davidson to me in South Charlotte- and I ended up have a very small problem. But he was polite, helpful, sincere and fixed the vent hole. Would def use again, and - highly recommend

Sadly, zero stars is not an option here. By far the worst experience I have ever had with a home…read moreservice company. Had birds in bathroom fan vent, along with bird mites in bathroom, and asked to have them removed and vent cap installed. Technician showed up and reeked of marijuana and said he was allergic to birds. Probably the wrong industry for him. He removed the nest and installed a vent cap, but did not solve the problem of bird mites that we discussed. I was told on the phone by owner Chris that they would use a brush tool to clean out vent tubing and spray solution in the vent to kill the mites. That didn't happen and the technician told me to just spray Lysol in the bathroom fan. Lysol kills bacteria, not bird mites. They asked for payment of originally $199 and then somehow it climbed to $273. I told them I'd be happy to pay if they came back out and actually solved the problem we originally discussed. No phone calls to come back out, only text messages and they never answered the phone when I called. I came home one day to find the same weed-reeking technician leaving my property after having gone in my back yard, through a gate, and climbing a ladder to rip the vent cap out of the soffit while my wife was home along. I arrived home as the technician was leaving and tried engaging him, telling him as I'd done numerous times before over their preferred method of texting that I'd be happy to pay him if they performed the services they described and solved the problem. He refused to talk. The police were called and we are now pursuing damage to property (for the mutilated soffit) and trespassing charges for entering a gated property without homeowner present and without consent. I would steer clear of this company at all costs and not recommend them to my worst enemy.

Of everyone we have called about our problem, Will was hands-down the most helpful and…read moreprofessional. Although we are a little outside his service area, he gave us honest feedback and quality advice. I'd recommend him to anyone looking for the best of the best!

Insects, rodents, wildlife; they will always look to make a home inside of 'your' home. In this…read morecase mine. I suppose I could be ok with this if they didn't make so much noise. In which case I had a few rats, that unknown to me, burrowed their way under my foundation and into the crawl space. Learn something new every day. So I call Charlotte Wildlife Removal and learn that rats can actually dig tunnels. And from earlier battles to remove them over the years; found that there were a few holdouts left. CWR laid out large box traps along the entrance to the hole and other areas as well as in the crawl space. Being sure not to lay poison yet so that they wouldn't die and then I would have the smell in the house. Side note; contrary to popular belief, the poison doesn't drive them out to get water, they'll just stay and die. CWR came by every other day for 2 weeks to check the traps. All of the rats we caught happened in the first few days but did it for 2 weeks to be certain. Then the poisonous was laid in the attic, and crawl space. The best part though is that CWR dug down where the tunnels were filled it all back with concrete and covered with dirt. Overkill, possibly. Serious follow through, ohhh you bet! I have a near full basement and these tunnels contributed to leaks into the basement on days of heavy rain. So I'm very thankful for this dual repair. They will be back to do other preventative work for the crawl space. For now it's back to just being my home. Pleasant to work with, diligent and priced fairly. Highly recommend them.

Called to have them inspect a rental property and follow back up with me after that was completed…read more The did not follow up with me at all. I called to find out what happened and even through I make several request for someone to follow back up with me they did not do that because they did not put a note on the account. I would not recommend doing business with them given their lack of communication and ability to follow basic request.

Terrible customer service. they no called and no showed in October. In December, they called I said…read moreI might use there service again in March and then Shannon a female decided to tell me that I'm rude and I cannot speak to anybody else! with that said, she also tried to say that I had to renew a contract, even though they missed my schedule date I do not recommend the service to anyone because of my interact with her!