Brandon was awesome! He's calm demeanor, helped me from escalating . He listened to my concerns,…read moreand assured me what measures needed to be taken. Also, Appointments are easy to make.

Prompt, friendly customer service! I contacted one their competitors first (several time), and…read moreafter 5 days of still not getting a response, I called Chamberlain about my termite issues and a very nice, helpful lady answered the phone immediately and sent someone out the very next day. I was also very pleased with the exterminator that they sent and with their pricing!

We used them many years and had no problems. We Moved out of their service area or I would be still…read moreuseing them! Great Company and great Service technicians You can not go wrong in using their service.

Stephen was my technician for the 2nd time and he is absolutely amazing! He is thorough,…read moreknowledgeable and explained everything to me in a way that I could understand! That means a lot! Thanks Stephen

I have been using Killingsworth Environmental for 7 years. Everyone has provided very good service…read more Today Godfrey B. went above and beyond to treat my wasp, carpenter bee and ant pests. He patiently investigated the problem area, observing where the ants & hornets were headed, including my sneaky carpenter bees. He focused treatment in these areas, as well as treating the surrounding perimeter of our home. A big shout out to Godfrey B. for taking extra time. Thanks for your thorough professional service.

I have been using Killingsworth for Pest Control since I moved to Charlotte, NC 5 years ago. They…read morehave been highly effective in treating pests and answering my pest questions. Their technicians are always very well informed about various pests and spend considerable time inspecting and treating my property. The most recent technician was Raymond Aldridge and he maintained the company's reputation of timely and thorough pest control. I appreciate not having to worry about BUGS! Thank you Raymond !

Shane is so personal and knowledgeable. Can't thank Aruza enough for sending Shane to our home.read more

I would think twice before hiring this company. They make appointments and they don't show up but…read morethey continue to charge you. I was on a monthly contract. They wouldn't let me out of it even though they didn't show up for two months in a row and charged me for those two months. When the manager said that they were gonna give me asking where my refunds were. They still never gave it all back. There are plenty of Pest Control companies in the Lake Norman Charlotte area. I would stay away from choosing this one.

LNPC always does a great job. Whether it's our dock or house…read more No matter which technician they send the results have always been positive! Solid service and responsiveness

'DON'T GO FORTH WITH GO FORTH'…read more Got a new HVAC system put in Monday....hasn't worked since installation. I call...house not cooling First it was a bad belt motor ...replaced, 2 days after initial install and yet again, not working. After yet another lovely call ...the manager Jason got back to me informing me 'it takes time to start working' (there are 2 separate units for upstairs and down...upstairs unit fine but struggling with the rising heat from below) Still not working. Call Friday at 5:05pm...office closed with hours Monday through Friday 8-5 with no emergency options....unless you're looking to buy services (website stated it closes at 8) they answer....I pretended. Sent a tech out Saturday who found another major coil defect and had to shut the system down completely (90+ degree weather of course) I requested a new unit since there were two major mechanical issues. Despite about $14,000 manager Jason denies request (after not wanting to speak with me) saying they just replace parts .... IN A BRAND NEW UNIT They hope the part will be available Monday I regret not calling Morris Jenkins...open 7 days a week , and on call. My old unit from the 90s had the house brilliantly cool. So now my rescue dogs, my family and my menapausal hot flashes will be awaiting Monday in the heat.

Wonderful service, the man was out here exactly when he said he was gonna be. Took care of a…read moreproblem about a half an hour very nice very professional. Great service. And a great price.

if I could leave a 0 I would definitely do that. In the beginning when I hired Dylan to do my pest…read moreservice it seemed OK. I thought he was doing a good job until he wasn't. I have noticed now that when I leave a message with Dylan, I hardly ever get a response back until days later. In the beginning, when I hired him, he seemed to text me back when I had a problem. I have waited for him to respond to a text that I have left him and realized he wasn't going to respond back an I don't know why, but what I do know is when you hire someone to do your pest control it's only good business to respond to their text when they have a problem. I texted Dylan and let him know that I was having a problem with what he calls phorid flies an I also let him know that when he treated my outside, 2 days later I was getting all the same bugs I pay very good money to get rid of. I don't think he liked it too much when I mentioned that because I felt he was giving me an attitude when he said "he has 400 other clients that have never complained or have issues with these flies or problems that I am mentioning." He mentioned he could come by or I could get somebody else. I felt like he was being rude like I was bothering him. I feel if you're gonna run a business by yourself and you take on all these clients,you need to be prepared to answer their texts in a timely manner and not act like they're bothering you. I have talked to other pest control companies who have mentioned that if you have a problem with their service, they will be over to fix it. I find that's not the case with Dylan because I get responses back like I'm sorry I'm at a baseball game and says he'll be by to re-spray or whatever it is, but I have to re-text him to see what time he is coming an I'm getting no response. I feel very bad business on his part. If you feel like you have to much on your plate then maybe you shouldn't take on so many clients by yourself, and get irritated when people ask you why you're getting all these bugs back when you just sprayed two days ago. I don't recommend him, I feel he is biting off more than he can chew and when you complain, he doesn't like it,or ask why you're getting all these bugs when he just got done spraying two days ago. I'll never hire him again. I have asked him and waited all day for a response Can you please let me know if you're coming or if you plan on coming because I'm gonna have to get somebody else if you don't answer my texts. again, no response I'm done. I'll never hire him again.

Took care of the project quickly and professionally. Was always communicated their schedule and…read morearrived on time.

I set up a service plan with Orkin for Termite, mosquitoes, gnats, flies, bee's, borer bees, etc…read more The Termite Inspection and initial pest treatment was scheduled for Tuesday. I got a call from Sandra saying it had to be rescheduled because of the rain. So, she scheduled it for Saturday, today, between 8a-10a. My husband called me at work and said no one had shown up. So I called Sandra and she told me she wouldn't have rescheduled the Termite Inspection because the rain didn't affect that, and that Cody was running behind for the mosquito treatment. I said, 2 hrs behind and no one calls to let us know and she said we'll I can't help that. So, she basically called me a liar and didn't reschedule the service that I had been told would take place on the initial visit. Of course I canceled the service immediately. Very, very disappointed!!! I would give ZERO stars if it was an option!!!

I have been seeking service from this company for a few years now and I always had a great…read moreexperience with those who actually come out and do the services. They are respectful and professional. They are very patient as well. However I only gave 3 stars because I have had two incidents where I had to call in and the calltaker or dispatcher is not a Pleasant person to speak with. She continues to cut you off and it's no such thing as the customer is always right. I have a quarterly package with them with free treatment in between if needed. I was last seen 60 days ago. I called for and in between appointment and she was very argumentative about it stating I am do for a treatment at the end of the month. I explained I still want that treatment at the end of the month but would like a treatment in between now and then. She continue to tell me that's not how her system work. She explained if I was saw the last day of feb than since we are in May that's a new charge. I said but it's 65 days not 90. I explained I still want the full treatment in 90 days but wanted a check in sooner. She explained it's an appointment tomorrow but if she send him I will be charged in full. I can tell when I said that 90 days is a quarter she was flustered with the fact that I would not just say okay. Every word after that was her cutting me off in a nice but sarcastic way. Like I said before the actual individual that comes out is super amazing and my rating is not a reflection on their services.

They are prompt courteous and professional. If you have a problem you can call the technician…read moredirectly and he'll be there to resolve your issue with in hours

Over my years as a home owner I have used numbers of pest control service and Prince is, by far,…read morethe best! He contacted me soon after I left a message and came to the house the same day. He listened to my pest control needs, provided a very fair price and went to work! Thank you Prince for the excellent service. I have already recommended Prince's company to several friends!

I leave in the country surrounded by lots of trees. We had mice, spiders, beetles, stink bugs,…read moreetc. It was enough to drive a person crazy! Now thanks to Salisbury Premium Pest Control, we have peace of mind. Prince is very thorough & provides excellent service!