The company was really amazing to work with. I knew what i was looking for and all parties…read morededicated as much time as needed to answer all my questions, never giving vague responses, and provided data to back up claims. I had a relatively tight window for the install, and they committed resources to satisfy my schedule. Oscar performed the install, and did an amazing job, and was a true professional. Throughout the install Oscar made sure I knew what was being done, educated me on the system, and went out of his way to ensure I was confident in my knowledge before he left. I am extremely satisfied so far and would definitely recommend to anyone interested in a whole home water filtration system.

I purchase rhis system two years ago the system works fine the problem is have was the lies I was…read moretold when I bought the system first the sales rep told me I would be getting free service and filters for life which was a lie every year it cost 100 dollars for each filter. Second the rep I agreed on a five year loan which I found out to turn into a 30 year loan I been paying this off for two years and it as not gone down so I had to take out another loan to pay of this loan and I had to pay the full amount of what the system cost. 2,400.00 dollars down the drain. Also when trying to contact pulgain do complain about my situation they tell you that someone will call you back and they never do I will not be recommending this system to nobody.

Russell and Cory were awesome. They are what I consider excellent at what they do. Here is why:…read more 1. Russell provides a no nonsense quote for the softener and carbon units by email . He can install what you purchase online or what he uses. He provides pros and cons to let you decide what choice to go with without pressure. 2. Russell and Cory came promptly at the time they said they were and pretty much finished in 2 hrs time as promised. 3. During the installation process, both of them walk you through the machine and tells you the do's and dont's and explain what they are doing throughout. I highly recommend R&S if you are considering a softener. Especially when it comes to water quality, don't leave it to just plumbers, I would use someone like Russell and Cory that live and breathe this stuff day in and day out.

Russell came out to service our reverse osmosis unit and fix the lack of water pressure in the…read moretank. He would not provide the filters to be replaced so we bought them online and replaced them ourselves. When he came out, he said it needed air and put some in. Water flowed from the reverse osmosis after he did that. He told us to wait to use it and let the tank fill up. Hours later It did not fill up and he is now saying he is not responsible for anything. He said we probably need a new unit. What a waste of money - he has been reliable and good for years but something has happened. He installed the unit for us 10 years ago and has always serviced it. Very disappointed and will never use him again.

From the initial inquiry to the final installation Aqua Pure and their contractors were prompt,…read moreproficient and professional! Rodney was fantastic and very personable. We went with the whole home filtration system with reverse osmosis in the kitchen. The pricing was fair and transparent. We could not be happier with the products and service. We love that Westinghouse is made in the USA. We highly recommend Aqua Pure. We noticed an immediate improvement in the quality of our water!

From the owner: Aqua Pure LLC sells and services the Hole Home water Treatment/Refiner from Westinghouse along with…read morea exceptional Reverse Osmosis system with Alkaline(upon request). Westinghouse stands by all there products and backs that up with a Limited Lifetime Warranty!

Jack William, is easy to communicate and easy to deal with. They I got a good deal and the…read moreinstallation is quick. And we are happy with the service and of course with our new water filtration. Thank you! Recommended A+++

Very professional, since the very begging with the first introduction call through the final…read moreinstallation of the filtration system, invoicing and general service, Jack and his team were top notch. Their Westinghouse system is without question the best out there and the price is still par with others. I certainly recommend them for whole house filtration systems.

Mrvn and his team were excellent, very professional and took extra care. He explained all the…read moreprocess on what I would need to do to keep the system running smoothly for many years to come. Overall very happy with the service and the setup. 2 of my brothers and I got a great deal working with him. Will definitely be sending more business your way.

Outstanding customer service. It wasn't about money. He genuinely cared about me getting what I…read moreneeded. He came out to my residence three times just to check my water. I spoke to several companies prior and all they wanted to do was sale sale sale. I was impressed with the clean install and the drop system overall. On day 1 I noticed the difference in my water that's how terrible my water was. They are a true blessing and just the honesty, integrity and customer service alone needs to be highlighted. You don't get this now days! I highly recommend HMMWATERFILTERATION they have the best price, and best system. There are many companies out there but none are a match for them trust me I've talked to over 10 companies. HMM treats you like family. Don't take my word for it see for yourself. They are also very informative and don't make you feel stupid for asking many questions or the same questions. He never got irritated unlike what I experienced in the past. They respond back immediately. I'm telling you hands down thee best and I can't stop bragging on my experience and my machine!

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

First off Mike is a great guy and extremely knowledgeable and it looks great and seems to function…read morelike it should. Unfortunately that's where the good ends. As a 2x disabled combat veteran I had them out for an initial appt. all went well and was suppose to be contacted with an install date. Never happened and I forgot about it. 2 months later came across an old email and sent a message about experience. Apology and appt set. Mike came out did probably 95% and around 6pm had another appt to get to so I said just come back as it was minor stuff, sorta. A few weeks go by and I didn't hear from them. Sent a email about issues and water never getting tested before or after install.... Important to know if you actually need system or additional things to fix issues. The next day I get a email about service plans... lol. I'm thinking WTF... not even finished with job and trying to get more. Sent email with disappointment and frustration with the whole experience. Guess what? I get a call, and all that is said is "that was a system generated email for all new installs".... and appt.for a week from today. No apology for all the actual issues and what can we do to make it right and you happy. It seems this is the way of the world now, pay for product or service and it doesn't matter to company if you get what you paid for or should have gotten. Customer service and making a customer happy and satisfied for what they paid for is long gone.

Mike is great, very honest and transparent about the products he sells. He didn't try to sell me…read moreanything besides what I actually needed, and gave me a master class on why I didn't need to buy everything I was thinking I needed. He could've very well just agreed with me to make more money. It's really rare these days. I definitely recommend him.

Today Sep 21 2019 is the third time I have used the services of Texas Water Softeners. Once to fix…read moreby GE ProElite (review on Google) and two times since then for the change of filter and membrane of my RO. The technician, Tony, was professional, courteous and a thorough gentleman. As usual Walter, your company has knocked it out of the park for me. I wish you continued success. I highly recommend this company

I had a very good experience with Texas Water Softeners. They were responsive on the phone, showed…read moreup on time, gave me a good price, and installation was clean and efficient. Would definitely recommend them to other.

If I could give zero stars I would. The staff in the…read morepictures "Michael" was disrespecting my family and was cussing, mocking, sticking his middle finger and threatening us in our own home whenever we kindly informed that we would need to review our options before finalizing with a decision. In addition, we were offered a FREE consultation but Michael got furious at us for wanting to leave our options open since the estimate was quite steep & did not leave our house when I asked to do so. Never have we ever encountered this situation before with any other businesses except this one. This all happened a few minutes ago so please be careful if you decide to take Dupure's services since they might get mad if you don't choose their $5,500 system on the spot...

Wow! I didn't even know Dupure had such low ratings! I need to do a better job looking on Yelp…read morebefore rushing into these large purchases. Meritage Homes hired them for free drinking water install so I thought why not. $1500 for a filter and $5,500 for both a filter and softener. The filter alone was insufficient as I was still breaking out in hives. I asked to speak with someone to work something out since $5,500 is an arm and a leg and I haven't heard from anyone though I've been reaching out since November 29th. Someone by the name of Ev said he was trying to call me back last night but it wasn't going through. I called back last night and today 5 times and my call is being "forwarded" to voicemail. I need help from the Yelp community on how I can get this filter uninstalled so that I can work with a different company. I don't want to have to take Zyrtec in order to avoid hives after taking a shower. It's been a true nightmare working with Dupure. I would say don't risk it because if the filter doesn't work as it should they will avoid you.

Had a sudden clog in our shower. Called first thing in the morning and they were able to make a…read moresame day appointment (within a couple hours). Service was quick and the team were very friendly and informative.

I asked for help with a variety of plumbing tasks. I got message confirmations of my appointment…read morefrom Graham Plumbing and a notice that the plumber was on the way. Benjamin arrived on time and set to work. He was professional and courteous, and my wife and I were very happy with the results. We've already made an appointment to bring him back to install a bathroom sink next week. And the price was very reasonable given Benjamin's time and everything he accomplished.