I'm very pleased with service they provide. Would definitely recommend this family owned business.read more

The folks at Texas Family Chimney Care are super responsive, very friendly, transparent about…read morepricing, and careful about making what is by nature a dirty job very clean. I reached out through their web page, and in less than 24 hours I had a clean chimney. They even did little things like cleaning the glass and cleaning / repainting the fire grate.

I had been thinking about getting my chimney cleaned for a long time. After the Texas Chimney team…read morecame and did the work, I understood why they have such a good reputation. They worked with great care and explained safety issues in detail. Great experience.

They finished the work some person did not complete, thank you for the much needed help.read more

They did a great job. Showed us everything they did and were very patient with our wioread more

I negotiated a cash price of $350 down from $450. I do not live in Houston so they sent a…read moresubcontractor to do the work through a website called Thumbtack. Samual was supposed to be on site between Noon and 2pm. He called to say was running a little late and would be about an hour and 15 minutes. He finally showed at 4:30. He did not lay tarps, used a non filtering shop vac that layered our kitchen and living room in soot, nearly shattered a glass tabletop with the rods connected to the brush, although he was quite pleasant while doing all this. I posted a review on Thumbtack about Brushers Chimneys service and it wasn't long after that they called me. The woman asked if I would at least change my 2 star rating to 4 stars. I explained that I do honest reviews of both good and bad service. She then said that Brushers would refund our money in the form of a check and now would I change my review. I explained that she was actually trying to purchase my integrity which won't ever happen, although, once I received the check I would modify my review to reflect this exchange. That refund was promised in November 2025. This is 12/31/25 and as yet no check has arrived. This should be a warning about those who will attempt to buy you with bait. I will do my best to post my experience with as many media outlets as I can. I posted to Thumbtack and Google. I suggest anyone considering Brushers to read the NEGATIVE reviews. There are plenty of them. I read what their service offered on Thumbtack. Nothing of the sort happened in our home. I HIGHLY recommend STAYING AWAY from this company that won't clean your chimney as can be seen by my photos posted on Thumbtack but, they will clean out your wallet and not honor their word. This is an update: After making this post I was contacted by Brushers Chimney. After some discussion I was assured that a refund would be forthcoming. The refund arrived on 1/8/2026. I submitted it to my bank 1/9/2026. Verified check cleared 1/10/2026. On 1/9/2026 I received a call from Brushers as they noted I had deposited the refund which was for the amount I paid for their service. There was no additional money added for my lost time and the inconvenience of the mess left behind although, they did offer to have someone come to clean up the mess. Naturally, my wife and I had pretty much tackled that job which I reiterated in earlier conversations. I had no intentions of waiting while soot covered everything in our living room and kitchen. I admit I was less than pleasant with the young lady when I received a call asking me to remove my reviews of them on the platforms I posted on. I'm at this time adjusting my review from 1 to 3 stars only because they finally sent the refund after multiple postings. I still do not recommend their services since I was informed that the individual that serviced us is, in fact, one of their trained employees and literally less than half of what is on the website of the service to be performed was actually done. Earlier I stated he was a subcontractor based on what he told me and the fact that he initially bumped the price $50 then lowered it after we spoke.

Had birds nesting in my chimney and needed the chimney cap replaced and cleaned. They did an…read moreexcellent job and were here the next day after I called! Would highly recommend this business!

Highly recommend this company !!! .. Izzy and his helper were amazing .. informative , professional…read moreand good value .. cleaned fireplace , repaired 2 cracks and repainted fireplace .. company also does dryer vent cleaning , other home services

Here is the after photo of our custom chimney cap! David was so professional as was all his crew…read more Spotless clean up and 100% satisfied with their work. We look forward to continued business with this stellar company!

I chose the $99 cleaning special. Though they did clean it and that was fine, the tech they sent…read moredid not speak very good English and was really pushy trying to get me to do $1200 worth of work, even painting the top (unnecessary). I told him I was in an online work from home meeting and he kept pushing. After saying no, he said how about $699, then how about $599. After I still said no, they finished and left. A few hours later, I get a text from another tech from the company offering to do it for $500. This tells me there is at least a 100% markup on their quotes. This is very deceptive. Star far away.

Hi! I initially would have had really good things to say about Powerducts, but after two weeks and…read moretelling people about my service, I've learned I was charged exorbitantly, and not given good service, especially in regards to the cleanup and the professionalism. Jonathan was very personable, and helped me out in regards to cleaning my chimney. Classic salesman -- I trusted him right away. he charged me $300 to clean the chimney and dryer duct, and then when I told him about my air conditioner ducts he said he could clean those too. He charged me $2500 to clean the ducts and the furnace, install a UV light, and clean and disinfect the air exchanges. So he was at my house for about 8 hours, two of which were assessing chimney and vent and cleaning them. That does include a UV light, which retails for about $100, so if we say it was $2500 for labor, thats about $180/hr for labor. (he brought another guy on to clean the ducts, so it was about 14 hr of labor total) Again -- I was an idiot, I made a really expensive and emotional decision because I was worried about the ducts and the vents (which had some kind of black something or other sticking to them) The money obviously pissed off my wife, but what really pissed her off was that he didn't clean up after himself, he left our house messy, and then told us we should hire a maid to deep clean. Now, that might be true, but it still felt weird for the service guy to not do a great job of cleaning up and tell us to hire a maid, especially after I paid him $3000 all in with tax. Other downsides: - he used a lot of our paper towels -- it was weird that he didn't bring cleaning up supplies - he was cleaning a return box, and was using water, but got it all over one of our rugs and left a huge stain in it, then told us it wasn't a big deal because it was water. -he promised to send me videos to show me before and after, and never did. the only things I will say is that he did do the minimum: the ducts are clean, the air does smell better, the uv light does work, and the chimney and dry vent are also clean. tldr: Powerducts cleaned my vents but ripped me off price wise (I was the idiot that didn't get quotes) then didn't clean up after themselves, used a lot of my cleaning supplies, stained one of my rugs, then told my wife to hire a maid. Nice, but weirdly rude and thoughtless about the way they left our house.

I hired this company because I had allergies and a friend suggested to me that perhaps it could be…read morethe ventilation ducts. They cleaned the ducts and were very professional. The technician's treatment was a very serious and friendly man. Apart from that, they cleaned my chimney and gave me the gift of cleaning the dryer vent I feel much better about my allergies and the air inside the house can feel the difference. As for the prices, the work was great and the house is big and it was too dirty so it seemed like a great investment to me, taking into account that we are in a season of extreme heat and the gentlemen have to work from the attic at extreme temperatures, I really recommend them.

Terrible service. Poor quality work, dishonest, unprofessional. Do not recommend. Rebekah did offer…read moreto come out to correct one issue I had, but I didn't want them to come back out - the work was that bad. I'm having to hire someone else to finish the problem they created, unfortunately.

From the owner: Chimney sweeping, Chimney cleaning, Fireplace services.read more

Very professional air duct cleaning. They came on time. They…read morewere very knowledgeable and patient. Highly recommended! Definitely will hire them again !

NO, NO, NO!! Do not use this company!…read moreNot licensed!! Terrible work and NO communication.

I have continued to have New Era come out and clean annually and each year I am amazed by how clean…read morehe gets our white sofas. Charles is one of those few and far between small business owners. He cares a lot about the work he does and wants to make sure his clients are satisfied. He is always accommodating and super pleasant to be around. You are in excellent hands with him!

I am so happy to find this business. Charlie did a great job, very communicative, easy to schedule,…read moremy carpets and rugs look great.