Not all carpet cleaning companies are equal. Some use portable carpet cleaning machines (similar…read moreto what can be rented at select grocery stores), others use inferior equipment, and many simply don't know what they're doing. Photo Finish Janitorial and Carpet Cleaning is the exception. They are phenomenal! In college, I cleaned carpets - during the summer - using a truck-mounted steam cleaner. I know what good equipment and service looks like. Portable units are trash, and don't come close to the superior suction of a truck-mounted unit, nor can they generate the heat (approx. 180 degrees Fahrenheit) that is needed to properly steam clean carpets. Steve Brown, owner, demonstrated flexibility by scheduling a same day carpet cleaning appointment for me. He was punctual and did an outstanding job on my berber carpeted stairs. The ability to suction up the excess water, so that you're not left with over-saturated carpet and padding is an art that takes time and experience. Mr. Brown rose to the occasion. This was my first experience with the Company, and the beginning of a long-term customer relationship. I enthusiastically recommend Photo Finish Janitorial. Looking forward to the next appointment: Steam cleaning the carpet in my vehicles.

To owner9/15/26: The floors are brand new they were just installed August 2026. I even sent a copy…read moreof the receipt to you. I only requested the stairs damaged to be replaced. I even updated the post because my floor guy was able to salvage 2 of the 7 stairs. Mind you it's 14 stairs total I just replace along with other items. Which I have since replaced again for the 2nd time out of pocket. Your exact words "I m not paying for something I can do myself". That's fine but I will use the guy that did my floors I don't want you or your team touching anything else in my home. This has been the worst experience with a contractor this far. It's not about the money at this point it's the principle of poor customer service. Mind you this $400 worth of damages. Which again I have re-paid/replaced. The damages your team caused ment more time and money to replace. Your disgusting argumentative nature and tone is noted in your post. Your lack of decorum is further noted for other customers to see. Professionalism is key!

Good service and cleaning. I have used before and will use again in the future. I have…read morerecommended this company to others.

Very slow service and poor communication. Lost my rug pad and did not offer to refund it. Charged a…read morelate fee which was not disclosed. Will not be returning. I dropped off my large rug to be cleaned late November and was quoted a turnaround time of 4-6 weeks. After 6 weeks I called multiple times to get a status update, each time they did not have a status update for me. Then 10 weeks later I receive a bill in the mail with my charge, apparently my rug was ready?? I go pick up the rug and their credit card machine was down, so I left my information with them. I then receive another bill 5 days later saying there is a 30 day late charge and they automatically bill an extra $30 without telling me. On top of everything, and they lost my rug pad and did not claim any responsibility for it! Will be finding somewhere else to go in the future. The rug itself came back clean with all stains removed.

Amazing service!! I spoke with Taylor for information on getting a couple of tough stains out of my…read morecarpet & she was extremely helpful! Awesome customer service and the results were as promised! Highly recommend!

Well ,after waiting on the work to be completed and payments from their company Alacrity to pay…read morethem after my insurance company paid multiple supplements the work is finally completed.I t was a quite a process .The walls and flooring is amazing.The paint job was done was done nicely.I called numerous times about the time line when the work was going to be completed and I was disappointed with the slow down and gap of time between projects but is now done and completed.I appreciate the company diligence in getting everything completed.Now it is time to enjoy my new and improved space.The value I can't say because the final estimate was considerably more than the initial estimate,but thanks to my insurance and the insurance agent they kept me calm throughout the long process.

Great service! I've worked with this company a few times now and their work is impeccable.read more

I have used Queen's carpet care for years. Chad and his staff always do a great job. I have had…read moremy carpets and tile floors cleaned multiple times. I have large dogs and they love to make a mess of the floors when it is muddy outside. The dogs like to bring the outside... inside. LOL. Overall outstanding customer service, friendly staff and I have nice clean floors. Definitely my go to company for all my floor cleaning needs.

ZERO STAR REVIEW. THEY WILL CHARGE HIDDEN FEES. Absolute rip-off…read more I booked them for a cleaning at a new house and he offered me several afternoon times between 2 and 4pm. I chose 230pm. He arrived at 218pm and called me. I was running late and let him know that I would be late but he told me there would be a $50 late charge fee even though I clearly could have chosen a later time. He offered me a refund of the $50 if I "rebooked" with him but if that is the level of customer service before you have completed the carpet cleaning then I am not interested in finding out what your level of service is after the cleaning.

I reached out to this business to inquire about having my sofas cleaned. We have several pets and…read morethey tend to make our furniture smell, especially when it's been raining heavily and they get that wet-dog smell. The prices quoted to me were very competitive and they were able to schedule me immediately. They arrived ahead of schedule and were professional and nice. Their work seems very thorough and did not take that long to complete. I would recommend them and use their service again!

Daniel was nice, professional and did a great job cleaning my carpet. In addition he was very…read morereasonable so will use him again.

I had a very positive experience with Daniel and his team. The service was extremely professional…read moreand affordable. The final results exceeded my expectations and the communication was excellent from start to completion. I couldn't be more happy with the final results. I highly recommend and will definitely hire Green Leaf Carpet Clean again in the future!

Had my upholstered bed and La-Z Boy recliner upholstery cleaned using their service. It was quickly…read morescheduled and I received confirmation of my appointment along with quoted price same day. I'm happy with the timely service and quality received. I would use Word of Mouth Cleaning Services again and highly recommend.

I'm very pleased with the job Gerald with Word Of Mouth Cleaning did in getting my heavily stained…read morecarpet to looking like brand new again. He took his time in getting the job done right and made sure I was satisfied with the result before being paid. Awesome service! Worth the money. Highly recommended......

I had a great experience with them in regards to cleaning a mattress we were given by a family…read moremember. They were prompt, quick and price was fair. I will use them again in the future.

I love these guys! On time, professional & super affordable .. I will definitely be using them on a…read moreconsistent basis. I love the fact that they keep you involved in the cleaning process & they give you tips on how to keep your carpet looking great! I highly recommend Bayou City Steam Cleaning to anyone that has just 1 room or 10 rooms - best service ever!