The two men who picked up the rug for cleaning were extremely professional. Their estimate was…read morespot on. It's expensive to clean a hand made rug so I expected that. When returned, the rug has never looked better. It has its shine and fluff back. It looks fabulous! Will definitely hire them again.

I called them twice. Once to get some consult on a very old persian rug I wantted to buy and…read morerepair. They patiently gave me some advice and potential fixes to fix the rug. The second time, I had two rugs for repair and washing. Their picked them up in same day, two weeks later they return them. I honestly did not expect them to be able to fix them. The repair was awsome!

Our rescue cats vomited on our silk carpet while we were away. Despite that, Musee was able to get…read morethe stain out. They were not cheap, but worth every penny & the customer service is first rate. They even delivered the rug today despite residual snow/ice on the ground. I'm sure I will use them again.

I find this place very a-Musee-ing…read more This is far too expensive for me for carpet cleaning, because I'm more into just don't make it look bad, rather than make it look perfect. This place is supposed to make it look perfect and charges you accordingly, but doesn't do as good of a job as some of the other places that tend to charge this much. Maybe because it's fancy rates in a bad area, but the service isn't that great, however I do know some happy customers that swear by coming here. But personally I won't be using them.

I have used other cleaning services in the area. They did not do as good of a job as this company…read more I was extremely happy with the results. Lonnie (worker) did an amazing job and delivered great customer service. I will be a repeat customer.

I needed somebody to come clean my rug after hours after my rescue dog had an accident, and the…read moreowner sent somebody right away. There's no way the rug would've survived had the stain stayed all night. Most companies wanted over $250 or told me to wait until the morning. He charged me a fair rate and sent someone right way. The tech did a great job and made sure I was happy before he left. I see there are some bad reviews and from years ago but I suggest you give them a try, I highly recommend this company. Good owner, good technician, good results. Thank you!

ZERO STAR REVIEW. THEY WILL CHARGE HIDDEN FEES. Absolute rip-off…read more I booked them for a cleaning at a new house and he offered me several afternoon times between 2 and 4pm. I chose 230pm. He arrived at 218pm and called me. I was running late and let him know that I would be late but he told me there would be a $50 late charge fee even though I clearly could have chosen a later time. He offered me a refund of the $50 if I "rebooked" with him but if that is the level of customer service before you have completed the carpet cleaning then I am not interested in finding out what your level of service is after the cleaning.

I reached out to this business to inquire about having my sofas cleaned. We have several pets and…read morethey tend to make our furniture smell, especially when it's been raining heavily and they get that wet-dog smell. The prices quoted to me were very competitive and they were able to schedule me immediately. They arrived ahead of schedule and were professional and nice. Their work seems very thorough and did not take that long to complete. I would recommend them and use their service again!

I had a great experience with them in regards to cleaning a mattress we were given by a family…read moremember. They were prompt, quick and price was fair. I will use them again in the future.

I love these guys! On time, professional & super affordable .. I will definitely be using them on a…read moreconsistent basis. I love the fact that they keep you involved in the cleaning process & they give you tips on how to keep your carpet looking great! I highly recommend Bayou City Steam Cleaning to anyone that has just 1 room or 10 rooms - best service ever!

We used Fiber Pro carpet cleaners at the recommendation of a friend. We have a new house, 2 years…read moreold, but have 2 kids and dog - hence a lot of stains. We were most concerned with the pet urine stains that were all over the house. We chose Fiber Pro because it is a small family business. The owner, Floyd, does the cleaning and his wife, Melody, is the customer service rep. From the first call, they were professional, thorough, and friendly. She took time to ask questions about our house and needs. When we were scheduled to clean our house, it just happened to be the week of the cold front (20 degrees in Houston)! Melody called back to reschedule because the hot water hoses would not work properly in cold weather. She said they did not want to do a job if it could not be done correctly. We rescheduled for today and Floyd was here 15 min before schedule. He took his time - it took 4 hours for 4 rooms - and did an excellent job. He vacuums first (some places skip this step), then sprayed and used steaming hot water to clean. He grooms the carpet as well and it now looks like new again. We were going to replace the carpets due to the stains, but now it is so nice that we could go several years before replacing. I would highly recommend them. Prices are a bit more than the larger companies, but you get what you pay for and it is a great, personal job. He even did the hallways. We will use them again.

I've used this company several times and have always been pleased with the results. Floyd never…read morehurries through the jub but takes his time - usually four hours - at my condo and the end results are always very good, particularly considering that some of the carpet is old and not the easiest to clean. Their pricing is very competitive and I feel the quotations given are quite fair. I would recommend that any potential customer give them an opportunity to clean their carpeting as I feel they would be as pleased as I have been with their work. Eric J.

Not all carpet cleaning companies are equal. Some use portable carpet cleaning machines (similar…read moreto what can be rented at select grocery stores), others use inferior equipment, and many simply don't know what they're doing. Photo Finish Janitorial and Carpet Cleaning is the exception. They are phenomenal! In college, I cleaned carpets - during the summer - using a truck-mounted steam cleaner. I know what good equipment and service looks like. Portable units are trash, and don't come close to the superior suction of a truck-mounted unit, nor can they generate the heat (approx. 180 degrees Fahrenheit) that is needed to properly steam clean carpets. Steve Brown, owner, demonstrated flexibility by scheduling a same day carpet cleaning appointment for me. He was punctual and did an outstanding job on my berber carpeted stairs. The ability to suction up the excess water, so that you're not left with over-saturated carpet and padding is an art that takes time and experience. Mr. Brown rose to the occasion. This was my first experience with the Company, and the beginning of a long-term customer relationship. I enthusiastically recommend Photo Finish Janitorial. Looking forward to the next appointment: Steam cleaning the carpet in my vehicles.

To owner9/15/26: The floors are brand new they were just installed August 2026. I even sent a copy…read moreof the receipt to you. I only requested the stairs damaged to be replaced. I even updated the post because my floor guy was able to salvage 2 of the 7 stairs. Mind you it's 14 stairs total I just replace along with other items. Which I have since replaced again for the 2nd time out of pocket. Your exact words "I m not paying for something I can do myself". That's fine but I will use the guy that did my floors I don't want you or your team touching anything else in my home. This has been the worst experience with a contractor this far. It's not about the money at this point it's the principle of poor customer service. Mind you this $400 worth of damages. Which again I have re-paid/replaced. The damages your team caused ment more time and money to replace. Your disgusting argumentative nature and tone is noted in your post. Your lack of decorum is further noted for other customers to see. Professionalism is key!

I had previously posted about an issue I had. As promised, I am updating my review. I received a…read morecall from Melissa this morning and. She has refunded the duplicate charge. As promised, I want ro let everyone know how fantastic this company is. They clean carpet using a very human and pet friendly method. Brock assisted us with this process last Thursday. Brock thoroughly explained the process, made recommendations and was very timely in completing the process. He was super friendly and cleaned the heck out of our carpet. When he finished, he informed us that we had another 10 years left on it. We will continue to use Aquatec and will recommend their services to all of our family and friends.

I get my rugs professionally cleaned once a year, and the last 3 have been done by AquaTec. I have…read morea variety of sizes, fabrics, handmade and not. They do a great job! Booking service was simple, they give timely responses, and their estimate is reliable. What more could you ask for? Their my first choice in carpet cleaning recommendations.