I find this place very a-Musee-ing…read more This is far too expensive for me for carpet cleaning, because I'm more into just don't make it look bad, rather than make it look perfect. This place is supposed to make it look perfect and charges you accordingly, but doesn't do as good of a job as some of the other places that tend to charge this much. Maybe because it's fancy rates in a bad area, but the service isn't that great, however I do know some happy customers that swear by coming here. But personally I won't be using them.

Needed a new rug for my home. Came across this place after not finding a good quality rug at the…read moretypical home goods and Tjmaxx. Azim has an extensive selection of Persian rugs and contemporary rugs. He was very knowledgeable about the rugs and their origin. The quality of the rugs makes it worth the price. This handmade rug will last a lifetime.

This was back in 2008 when moving into a new home that sat vacant, the person who was stretching…read morethe carpet cut & damaged the baseboards! We were so angry, they only gave us a discount. We had to live with the damage or find repair. Cleaning seemed fine. Be careful to ask techniques when carpet stretching.

Reasons this got more than 3 stars:…read more Johan did good work cleaning our hardwood floors and tile. Professional, efficient, easy to talk with. He moved chairs, rugs, tables, etc to get to the floor. The owner, Clay was quick to respond to Yelp messages when we were setting up the job, and explained how they would review before a final quote (measure, inspect, etc) and could start work the same day as their quote visit. Reasons this wasn't a 5 star review: Maybe my expectations for any floor cleaner is too high, but floors were left with some streaking/residue (probably from the pet treatment solution) that shows footprints on the hardwood after I walk through a room. Though Clay was quick on a quote, the initial estimate was way too low. Was told $139 when my initial yelp inquiry mentioned specifically about 1,000 sqft of hardwood and tile with pet stains. The quote after Johan arrived was over $700 - turns out the base $139 is for 2 or 3 rooms of carpet, so there are addons for hardwood, for tile, for pet treatment. I don't begrudge the cost for those items, but since I mentioned them when I contacted Serenity my expectations were upset when the true price arrived. I think the original estimate should have been a minimum of $400 when I mentioned these buzzwords that weren't carpet. Having said that, if I knew it was going to be $400-$800 in price I probably wouldn't have agreed to the visit at this time for ANY floor company. I don't think the price is unfair, it just felt disingenuous to even mention a price near a carpet special given the details I provided in advance. Edited: Adding original quote context for reference:

I have used other cleaning services in the area. They did not do as good of a job as this company…read more I was extremely happy with the results. Lonnie (worker) did an amazing job and delivered great customer service. I will be a repeat customer.

I needed somebody to come clean my rug after hours after my rescue dog had an accident, and the…read moreowner sent somebody right away. There's no way the rug would've survived had the stain stayed all night. Most companies wanted over $250 or told me to wait until the morning. He charged me a fair rate and sent someone right way. The tech did a great job and made sure I was happy before he left. I see there are some bad reviews and from years ago but I suggest you give them a try, I highly recommend this company. Good owner, good technician, good results. Thank you!

Called Ibrahim early morning and he made me last appointment of same day. My living room had a coke…read morestain and other miscellaneous spots from daily wear and tear over the years. Was gonna cost several thousand to replace but Ibrahim made my carpets look new again. I was very impressed with the work and how fast he made it to my house and got the job done and the best price I found on yelp. I highly recommend him for any of your carpet and tile cleaning needs. I am definitely calling him back to do 2 more bedrooms after I get them cleaned out and ready. Photo doesn't do the job justice but they look amazing in person. Had Ibrahim come out for another excellent job, made my 20 year old tile look new again with a grout cleaning and cleaned multiple stains from another two rooms. Saved me thousands from not having to replace carpet or tile.

Best Service ever! Would recommend. Excellent carpet cleaning did great on spiral staircase.read more

R&R Carpet Cleaning has been my go to company for annual carpet and rug cleanings and I'm thrilled…read morewith their service. The cost is an excellent value considering the extra attention given to every room. Their process leaves the carpet dry in only a few hours allowing you access to rooms the same day. Requesting their service on the website is simple and is followed up with a quick phone call.

R&R are the most courteous and go above and beyond. This is…read morethe third time having them to freshen up our rugs and sofas. They did a fantastic job, would highly recommend. Their pricing is more than fair for service's provided.

I had previously posted about an issue I had. As promised, I am updating my review. I received a…read morecall from Melissa this morning and. She has refunded the duplicate charge. As promised, I want ro let everyone know how fantastic this company is. They clean carpet using a very human and pet friendly method. Brock assisted us with this process last Thursday. Brock thoroughly explained the process, made recommendations and was very timely in completing the process. He was super friendly and cleaned the heck out of our carpet. When he finished, he informed us that we had another 10 years left on it. We will continue to use Aquatec and will recommend their services to all of our family and friends.

I get my rugs professionally cleaned once a year, and the last 3 have been done by AquaTec. I have…read morea variety of sizes, fabrics, handmade and not. They do a great job! Booking service was simple, they give timely responses, and their estimate is reliable. What more could you ask for? Their my first choice in carpet cleaning recommendations.

ZERO STAR REVIEW. THEY WILL CHARGE HIDDEN FEES. Absolute rip-off…read more I booked them for a cleaning at a new house and he offered me several afternoon times between 2 and 4pm. I chose 230pm. He arrived at 218pm and called me. I was running late and let him know that I would be late but he told me there would be a $50 late charge fee even though I clearly could have chosen a later time. He offered me a refund of the $50 if I "rebooked" with him but if that is the level of customer service before you have completed the carpet cleaning then I am not interested in finding out what your level of service is after the cleaning.

I reached out to this business to inquire about having my sofas cleaned. We have several pets and…read morethey tend to make our furniture smell, especially when it's been raining heavily and they get that wet-dog smell. The prices quoted to me were very competitive and they were able to schedule me immediately. They arrived ahead of schedule and were professional and nice. Their work seems very thorough and did not take that long to complete. I would recommend them and use their service again!

I have used Queen's carpet care for years. Chad and his staff always do a great job. I have had…read moremy carpets and tile floors cleaned multiple times. I have large dogs and they love to make a mess of the floors when it is muddy outside. The dogs like to bring the outside... inside. LOL. Overall outstanding customer service, friendly staff and I have nice clean floors. Definitely my go to company for all my floor cleaning needs.

Great service! I've worked with this company a few times now and their work is impeccable.read more