1. Pure Water Northwest

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Kingston, WA

Pure Water Northwest

4.3 (17 reviews)
Open • 10:00 am - 4:00 pm

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Response time

10 minutes

Response rate

100%

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2 years ago

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8 years ago

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2 years ago

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Cydian K.

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3 years ago

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4 years ago

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Cydian K.

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3 years ago

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6 years ago

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5 years ago

Pure Water NW is great. Prompt service, fair prices, clear explanations for how to keep our water filtration system running smoothly

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5 years ago

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10 years ago

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6 years ago

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6 years ago

This company is TOP notch is friendly, knowledgeable customer service. Can't say enough about how pleased we are to have found them!

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Review Highlights - Pure Water Northwest

“Great service, great product, so happy we went with Pure Water NW.”

Mentioned in 3 reviews

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Einstein Plumbing

Einstein Plumbing

(68 reviews)

I didn't think I could feel this emphatically positive about a plumbing business, but here we are…read more My water heater was leaking over the summer - I called around and most places were a week out from being able to even come by and assess. On top of that, found out I have a boiler system which even fewer places work on. These guys put me on the calendar but said if a sooner opening came up they would get to me faster. Yeah right, I thought. That won't happen. IT DID. Install was super fast. But this is where it gets better - the intallation tech points out the T&P valve and says "just a heads up, you're also pretty close to end of life on this thing. I'm not gonna replace it because it's expensive & it's not an issue right now but just be aware" GREAT. Opportunity to charge me more and they didn't needlessly take it. Sure enough, a few months later my water isn't heating as much. We're in a pandemic, things are crazy, they are somehow yet again the only ones that can squeeze me in. Same tech, he makes sure to test it to confirm its the issue instead of just replacing it and it ends up being something else. So yeah, I cannot say enough good things about them. They were honest, upfront, provided great advice, amazing costumer service - honestly just a rare gem of a company.

Dave was wonderful! He made the whole process so easy to coordinate from start to finish. We needed…read morea garbage disposal replacement and a small plumbing repair done at our home, and Dave handled both quickly and professionally. It was just a neighborhood job, but he treated it with the same care and attention you'd expect from a big project.

Salish Plumbing Co

Salish Plumbing Co

(32 reviews)

Absolutely excellent service from real professionals who know their trade…read more I had been calling various plumbers to fix a toilet leak, and most of them made the situation feel more complicated than it needed to be. When I called Salish, the owner, Dustin, calmly helped me identify the likely issue over the phone, and we were able to schedule an appointment for the next day very easily. Nathan and Wade were the plumbers who came over, and they were respectful, knowledgeable, and efficient. They finished the job quickly and even identified another issue in the house that I hadn't noticed. Honestly, they were pretty reasonably priced considering the area, and at the very least, they were clear and upfront about their rates. Great business. Absolutely recommend.

Patrick spent 5.5 hours to fix a clogged sink in 7/2026. Here is the cost breaked down sent by the…read moreowner Dustin Williams-- Skilled Plumbing Labor & Job Time -- $840.50 Professional plumbing labor, jobsite time, material procurement, removal of the affected galvanized piping, installation of the new piping, leak testing, and verification of proper operation. Service & Operational Costs -- $1,351.20 Includes service vehicle and travel expenses, specialized tools and equipment, licensing, insurance, administrative support, job coordination, and disposal of removed materials and job debris. Parts & Repair Materials -- $104.00 Piping, fittings, connection materials, and consumable supplies required to complete the repairs. Warranty, Company Support & Margin -- $1,082.30 Supports the company's 1-year workmanship warranty, post-service support, and the resources necessary for Salish Plumbing Co. to remain available and stand behind the completed repair. Repair Subtotal: $3,378.00 Senior Discount: -$337.80 Sales Tax: $320.74 Total: $3,360.94 Dustin Williams Salish Plumbing Co., Owner/Operator (206)867-0624

JRC Water Heater Service - Before 75 gallon gas

JRC Water Heater Service

(42 reviews)

I had a fantastic and awesome experience with JRC Water Heater Service. Seriously, I can't…read morerecommend JRC enough. Ron is a wonderful human being and absolutely one of the most dedicate professionals I have ever met. We had a water heater failure situation on Friday evening and water keeps leaking so we certainly need a new one installed. Under the bad leaking we had to turn off the water of the whole house leaving us no hot nor cold water. Called around from 9am Saturday trying to find someone available but no one is picking up the call. I know it's pretty common when looking for a professional but it is still super frustration and stressful. A friend highly recommended Ron from JRC so I gave him a call, and it immediately went through! Miracle!!! Ron asked me to text several photos of my current water heater situation, and decided to come rescuing us the next day, which is Sunday! By Sunday afternoon I have a brand new high quality water heater installed for a very reasonable price. The whole scheduling experience was very smooth. Ron keeps me updated via text and phone call which helped to ease my anxiety from a bad leaking tank. I will recommend JRC Water Heater Service to all my friends and neighbors, and again, to you all Yelpers too ;) You won't be disappointed.

Our water heater had developed a small leak (from rusting over its 11 years of life) and we knew it…read morewas only a matter of time before it was going to burst. We called JRC and Ron had us send him a couple of photos. He immediately diagnosed the issue and suggested a replacement tank. Next day service and he was in and out in just a couple of hours. His work was impeccable. Besides the heater itself, Ron installed a new stand, earthquake straps, and new supply lines (water and gas). JRC only works with water heaters. Ron is truly an expert. I thought about doing this myself but with varying dimensions of the old vs new water heater, I knew I would probably end up having to modify the length of the gas and supply lines and exhaust vent. I feel so much better having had a pro do all of that! He hauled away the old heater and cleaned up the area completely. Nothing but positive marks for Ron and JRC!

Done Right

Done Right

(171 reviews)

I called Done Right for a leak, they were quick to respond and schedule. Steve and Ben came out,…read moreassessed the situation, made a couple of adjustments and told us to watch it for a couple of days, had a plan B if that didn't resolve the issue. I was impressed! We will definitely be calling Done Right for all future plumbing needs! Thank you, Thank you!

Done Right did a really great job of drilling a brand new, trenchless water line into our very…read morerocky, hilly landscaped yard. They used their boring machine to lay a new pipe under huge boulders, our lawn and our concrete pad. We appreciated the minimal disruption to our landscaping. We've had our new water line for a year and we've had zero issues. I appreciated that Done Right has their own machine for underground drilling and establishing new water mains. We have a brand new water line, we've had zero issues, and we are confident we will have no future issues. We had a miscommunication about who would secure the permit, but as soon as I brought it to Done Right's attention, Wendy and Steve took care of it immediately and we had an approved permit in a matter of a week. This company does a really professional, high-quality job and I would entrust my property to them in the future. In addition, I felt that their price was very, very reasonable. The cheapest option when it comes to plumbing is DEFINITELY NOT ALWAYS THE BEST OPTION! When it comes to plumbing, you want to make sure the job is done right. I recommend this company.

Robison Plumbing - New Look. Same Local Company. Since 1986

Robison Plumbing

(81 reviews)

I don't usually write reviews, but these guys earned it…read more We had an issue and needed help fast. From the first call, they were responsive, professional, and easy to work with. They showed up on time (actually early), explained exactly what was going on in plain English, and walked me through the options without any pressure. What really stood out was their honesty and transparency. The quote was clear, there were no surprise charges, and they actually recommended the most practical fix--not the most expensive one. The work itself was top-notch. Everything was done cleanly, efficiently, and they left the area better than they found it. You can tell they take pride in what they do. If you're looking for a plumbing company that's reliable, fair, and does quality work, I wouldn't hesitate to call them again.

I will not use Robinson Plumbing ever again. They bundle and astronomically inflate the cost of…read morerepairs, especially compared to independent local businesses. They do not provide an itemized breakdown of charges before or after the service to help clarify what you paid for. The receipt showed one bundled flat rate of $760 for three items and service. In total, I was charged $800 for replacing a flapper, flush valve, and fill valve for my toilet. Alone, these three products cost around $50. The length of the repair/service was less than 45-minutes. While I appreciated the same-day service, 1-year warranty, and customer courtesy of the technician, the corporate overhead charges for under an hour of labor and less than $50 in retail parts are predatory and equate to an astronomical hourly rate. Even the technician told me I could fix this problem on my own and demonstrated how to fix it in the future. I have been a loyal customer with Robinson Plumbing and wanted to use them as a reputable local brand. I trusted the technician's expertise in a stressful moment, but looking into standard plumbing rates following the estimate, it is clear they have thrived on a lack of transparency with customers and overcharged people for 40 years (a reputable plumber the manager told me). The manager offered me a 5% discount for my troubles, which would have amounted to $40 off my $800 bill. I appreciated the gesture, but felt it was insulting and did not fairly resolve my concerns as a loyal customer. Robinson's secretive bundled pricing, extremely high inflation, and stubborn manager make it impossible for me to recommend their company to neighbors, friends, colleagues, or my family.

Watertite Plumbing, Heating, and Sewer - Does your water heater heat your home? These units require service to run efficiently and protect your home.

Watertite Plumbing, Heating, and Sewer

(33 reviews)

Mapleleaf

I really appreciate how easy it was to have my job completed by Watertite Plumbing. They had…read morehonest pricing (we previously used a bigger company and am so glad we tried these guys out), had great customer service, and they were easy to communicate with. They were even available on the weekend! There were few things that really stood out to me. 1) This is a small local company and Sharif, the person I spoke to on the phone, assured me that the person I'm speaking to is the person that will be there to do the work. 2) Sharif was extremely professional with how he conducted the work. He brought an apprentice and overheard some of the pointers he gave, which included being mindful of the aesthetics of the work and bringing extra supplies in case something needed replacing. 3) Sharif, after replacing some piping valves, reattached the water lines in a way that was organized and held in a way that would prevent a movable water faucet head from getting caught and potentially causing damage. I highly recommend this company.

I needed to have my thankless looked at as I was getting no hot water. Had a phone consultation…read morewith shariff, who then explained the process and possible outcomes. Also gave me a rough estimate. Scheduled a diagnostic which led to a remedy. During the process, he explained what he was doing, answered all my questions and was very respectful and courteous. He did not seem bothered by questions and responded in clear, concise explanation that even i could understand. If you are looking for someone who is direct, honest and respectful this is your man. Definitely will be using him for future projects as well as recommending him to all friends and family!

Pure Water Northwest - plumbing - Updated October 2026

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