We actually were in the area visiting and planned to go to Starbucks across the street but when we…read moreparked, I noticed Pilot Coffee Roasters so we decided to stop there instead since it's not usually within reach for us. As we walked in, I noticed the open concept and minimal decor and fell in love with it! We were greeted by both the employees working right away and I must say, the customer service was perhaps the best part of the entire experience. We were never rushed to order as they gave us plenty of time to debate the menu and when it came time to order, the gentleman was very thorough and helpful with the sizes of drinks, explaining the milk alternatives which are free of charge, order was clarified to ensure it was correct - all in all, you could feel he took his time to get things right for us. When our iced matcha beverages were handed off, he realized he didn't let us know they come Una's a default and there, he offered simple syrup or vanilla syrup of our choosing since we do prefer our matcha sweetened. After tasting, we told him two pumps wasn't sweet enough and he kindly added more syrup for us. I personally ordered the seasonal white chocolate matcha as a hot beverage which was tasty but a little too sweet - I would request for half sweet next time. I also got the sea salt chocolate chip cookie as I couldn't resist (it looked so good in the pastry display!) It turned out to be absolutely delicious - the edges being the best part. My mom said it paired well with her Americano which was made with their Heritage blend. Speaking of which, before my mom ordered her coffee, she was offered to try their brew before buying which was really helpful as it ended up being too acidic for her. The Heritage blend was much more her preference with the nutty notes. All in all, a nice place to study and/or grab a coffee and snack to go! I'd highly recommend anyone to visit if in the area.

I had an excellent flat white here today. Deep flavor without being bitter, and a great milk foam…read more Practically empty on a weekday morning. And they had a WiFi password posted.

They offer good baked goods and coffee. Parking can be challenging, so it's best to arrive early on…read moreweekends or consider biking. Weekdays are even more difficult for parking. Pay parking is available for the VIA Train Station, but it often fills up. It's a nice place to wait for a train.

Smile Tiger Coffee is a gem perfectly located just steps from the VIA Rail/GO Station, making it an…read moreideal stop when picking up friends or heading to the train. I have tried their flat white, London fog, lemon scone, cheddar scone and date square. All were beautifully made and full of flavor. The ambiance is warm and inviting, with plenty of greenery and a relaxed vibe. There is also outdoor seating to enjoy on nice days. The staff are consistently fast, friendly, and welcoming, making every visit smooth and enjoyable whether you are grabbing a quick drink or staying to relax. Parking out front is limited to 15 minutes, but the train station offers 30 minutes free or the option to pay for longer. While the parking is not perfect, the coffee, treats, and atmosphere more than make up for it. Definitely a must stop spot every time I am at the station.

I had NM Signature Milk Tea and it's fairly inexpensive for an XL which is the same size as an XL…read morefrom Gong Cha but better. A little bit too many toppings in the milk tea in my opinion so there wasn't as much tea which was already on the weaker side in terms of milk teas. But each topping was delicious, from the boba to the pudding I think and the grass jelly.

So so good, best boba place I've been to by far! Great service, and a cute little spot.read more

I love their cappuccino -- so smooth. My husband got a special matcha latte with dates, which was…read moreequally amazing and not too sweet. They make their date syrup in house. Service was excellent. Cozy daytime vibe. They have a small stage for live performances at night. If I lived in Waterloo I would definitely be a regular.

This cafe is located in uptown Waterloo .. truly a hidden gem. I have ordered a cappuccino and a…read morelemon coconut bar.. both were amazing. So was the overall customer service here. The cafe is quaint and very beautiful inside. You will find a plants corner on one side and a book shelf on the other. So it's definitely where you can go read a book or even work or just enjoy having a company along

Pleasant, aromatic neighborhood coffee shop. I stopped by here on a recent visit to Kitchener and…read morefound it to be a friendly and welcoming place (I could say the same about Kitchener itself!). I can't remember the name of the coffee I had, but it had caramel in it and was delicious. The employee at the register explained it to me, and at the time I understood. I wish I'd written this review right after visiting and then I'd remember better. Anyway, the coffee was quite good and I enjoyed sipping it while walking around the town. The woman who rung me up was very nice, also, and she liked my Jimothy T shirt.

Matter of Taste conveniently located in Downtown area. With the help of Yelp App, we conveniently…read moredecided to come here for our Coffee fix before visiting The Museum. On a nice Sunny day, you have the option of sitting at the tables right in front of the cafe which are great for people watching. The vibe here is casual and down to earth. Coffee was good and so was the scone. A good choice when you are in the area visiting.

This is a huge space with high ceilings that still manages to be cozy. We appreciated their…read moreattention to allergies. Excellent service. Clean. An extensive menu, but everything was delicious and made with care. I already have our next reservation booked!

It was a cold morning and I went with my husband to get some coffee. I ended up also getting a…read moresandwich. They didn't have any March specials or anything; I love a seasonal or limited drink. They have your common cafe options and flavored syrups to choose from, along with a variety of tea. The server was very kind and was willing to think up something unique for me when I asked if they had any specials. I went with a hot classic Hazelnut latte. The coffee was creamy, not too sweet, and the hazelnut was subtle. They had different pastries, sandwiches, and cakes to choose from. I got a bacon egg croissant sandwich, which they kindly heated up. I really liked the croissant they used; it wasn't so flaky that with every bite I was making a mess. The tomato jam they used was sweet but paired really well with the ingredients! Honestly would love to try to recreate this at home because it was just that good. It was a warm cozy place, small area with a small side table with about 3-4 bar stools; it's connected to the restaurant (The Bauer Kitchen). This was a pleasant first visit and would definitely come again.

A quick and filling snack. You can customize everything that goes in it. The Staff was really nice…read moreand it's Perfect for on-the-go especially if you're into healthy treats!

First time in Waterloo and this was the #1 spot that popped up in town for a sandwich, had to check…read moreit out. Excellent ham and Brie sandwich! Really cool inside, decent service, and I'm not sure if it was the owner or manager but everyone behind the counter seemed to be having a good time talking about shifts etc. Always nice to see that energy at a place. Good luck!

I always find myself here when visiting the region (Waterloo, Kitchener, Cambridge)…read more They make great coffee and wait times have lessened. Terrific walk up window during the pandemic

These people don't know what extra tapioca is. Very disappointing and useless. Save ur moneyread more

Visited around 8pm on a Sunday & it wasn't too busy. My drinks were quickly made but I did…read moreexperience some miscommunication which I am unsettled about. I received an influencer voucher for the LNY campaign which includes: 2 large drinks & topping + a purple pocket. I showed the cashier & they said I needed to buy the drinks but it's supposed to be free so I told them I just need to scan it - I scanned it & it worked. After when I asked about the purple pocket, I was told that I don't get one since I used the voucher instead of purchasing the drinks; however it is clearly stated on the voucher that it includes a purple pocket. I showed them that the voucher includes the purple pocket but the staff was still reluctant & quickly dismissed it so I didn't end up receiving a purple pocket. I am not upset about not receiving the purple pocket, I am just unsettled about the service I received. I hate to leave negative reviews but I am always honest with my experiences and this was just my experience. I hope the service here will be improved in the future.

This is the cutest little cafe! My friends and I stopped in for desserts. I chose a mango…read morepassionfruit cupcake. It was so delicious! The cake was made with quality ingredients and the frosting and filling were flavourful and not too sweet. I will be back to try more items!

I had the 50 shades of earl grey tea and while the tea flavor was great, above average, very smooth…read moreand sweet. The boba was a bit on the softer side and not as bouncy like the textbook style boba. Although the staff here deserves praise for their cordial and sociable. It's also a quaint little boba store in a massive plaza of so many places.