We actually were in the area visiting and planned to go to Starbucks across the street but when we…read moreparked, I noticed Pilot Coffee Roasters so we decided to stop there instead since it's not usually within reach for us. As we walked in, I noticed the open concept and minimal decor and fell in love with it! We were greeted by both the employees working right away and I must say, the customer service was perhaps the best part of the entire experience. We were never rushed to order as they gave us plenty of time to debate the menu and when it came time to order, the gentleman was very thorough and helpful with the sizes of drinks, explaining the milk alternatives which are free of charge, order was clarified to ensure it was correct - all in all, you could feel he took his time to get things right for us. When our iced matcha beverages were handed off, he realized he didn't let us know they come Una's a default and there, he offered simple syrup or vanilla syrup of our choosing since we do prefer our matcha sweetened. After tasting, we told him two pumps wasn't sweet enough and he kindly added more syrup for us. I personally ordered the seasonal white chocolate matcha as a hot beverage which was tasty but a little too sweet - I would request for half sweet next time. I also got the sea salt chocolate chip cookie as I couldn't resist (it looked so good in the pastry display!) It turned out to be absolutely delicious - the edges being the best part. My mom said it paired well with her Americano which was made with their Heritage blend. Speaking of which, before my mom ordered her coffee, she was offered to try their brew before buying which was really helpful as it ended up being too acidic for her. The Heritage blend was much more her preference with the nutty notes. All in all, a nice place to study and/or grab a coffee and snack to go! I'd highly recommend anyone to visit if in the area.

I had an excellent flat white here today. Deep flavor without being bitter, and a great milk foam…read more Practically empty on a weekday morning. And they had a WiFi password posted.

Found this cute and quaint cafe through Yelp. It was a really nice change of pace for lunch after…read moredriving for over an hour. Ordered a cappicola panini and london fog. Both were excellent. The soft music in the background was very relaxing and transported me away from the hustle and bustle of the city. Enjoyed speaking with the sweet lady from Romania and the service overall was friendly. I would be here weekly if I worked or lived in Waterloo.

Excellent ambience , family attitude and good choice of drinks, sandwiches and desserts!read more

Went during lunch on a weekday and the store was very busy! The food arrived quickly, the drinks…read moretook a bit. The spring roll was delicious, there is peanut butter within the roll. The store had ample space.

This place is so busy! Easy to see why: great story and great offerings. I went there for…read morebreakfast and the food was good enough. The ambience is a bit chaotic and super loud so if you are noise- and din- sensitive, definitely go at quiet times. I went on a Sunday morning and it was clearly the local preferred Sunday brunch spot!!

A hidden gem, must try their food if anywhere nearby…read more The food quality is delicious.

The breakfast is slightly better than a typical diner breakfast, but at a higher price! The home…read morefries are terrible and the fruit salad tastes like some average melon (it most definitely comes from a bucket). Cookies are dry and muffins are tasteless. The lattes are fine, but overpriced. The only reason I bother with this place is free wireless (and air conditioning in the summer) and the small area off to the side that is good for getting work done when it's not busy.

Very nice place to grab a coffee and pastry. Staff is very knowledgeable and accommodating. I had a…read moregreat Cortado as well as my little wife and she loved her! Would definitely go back when in the downtown area.

Stopped at Lucero Canteen for a vanilla custard donut and a matcha latte, and both were incredible…read more The space is perfect for a cozy catch-up or solo coffee date. Staff were friendly and quick, and everything felt thoughtfully curated.

First time in Waterloo and this was the #1 spot that popped up in town for a sandwich, had to check…read moreit out. Excellent ham and Brie sandwich! Really cool inside, decent service, and I'm not sure if it was the owner or manager but everyone behind the counter seemed to be having a good time talking about shifts etc. Always nice to see that energy at a place. Good luck!

I always find myself here when visiting the region (Waterloo, Kitchener, Cambridge)…read more They make great coffee and wait times have lessened. Terrific walk up window during the pandemic

Front counter of baked goods has cookies and muffins and croissants, etc…read more Coffee tastes like coffee, cheese croissant is actually a pretty good one.. flaky outside with the buttery inside.. Only thing that put me off was that I think I was the first customer there this morning.. it smelled OVERLY (read:chemically) clean.

Bright but cozy cafe on Erb St West between University and Fisher-Hallman. It was so nice taking my…read moredaughter to this new cafe in KW, around the block from where I lived as a student. The cafe was packed! Run by a team of lovely women. Have a look at the baked goods and then order them or from the menu posted on the wall. If eating in then take the number given and place it on your choice of tables. Everything sounded delicious. I went with the honey apple bacon grilled cheese with a side of what seemed to be apple chips. It oozed apple butter Amazing! My daughter enjoyed her quesadilla. I liked what looked to be a (gorgeous) antique dresser serving as the coffee stand. Comfy banquettes, regular chairs and a circle of comfy leather chairs to sit in.

Excellent food. Get there early for their homemade cinnamon buns They sell out fast. Staff are so…read morefriendly they make you feel at home.

Super nice. Great coffee. You can get a real ceramic cup which I think it's a plus because coffee…read moretaste better out of a real cup, don't you think? It's super chill, there's cute, jazz, playing and kitchen, decor, and outdoor seating.

Matter of Taste conveniently located in Downtown area. With the help of Yelp App, we conveniently…read moredecided to come here for our Coffee fix before visiting The Museum. On a nice Sunny day, you have the option of sitting at the tables right in front of the cafe which are great for people watching. The vibe here is casual and down to earth. Coffee was good and so was the scone. A good choice when you are in the area visiting.