0 STARS. SHE KILLED OUR DOG. We brought our french bulldog with a pre-existing heart condition to Sarina for a week because she mentioned she had extensive experience caring for special needs dogs. She listened to our very specific needs and requirements for his care and reassured us that he would be in good hands with her and her family. A family environment is what he was used to, and between her rather convincing words of comfort and the overwhelming positive reviews on her Rover profile we felt we had made the right choice for him. We were so very wrong. It's important to mention that despite our dogs heart condition, HE HAD BEEN BOARDED WITH OTHER SITTERS 4 TIMES IN THE PAST WITHOUT ISSUE. She called to let us know he passed in his sleep the night before we were meant to come home. So we rushed back and went straight to the vets office where she had taken him. The attending vet spoke with us, letting us know that when she brought him in he was already in rigor mortis. We ordered a necropsy, and the initial report revealed to us that not only did he NOT die in his sleep like she claimed, but he was in severe distress from bloat and having a hard time breathing, and ultimately his heart eventually gave out. He died because no one was there to help him when he was struggling. No one noticed him having a hard time. And a bulldog having a hard time breathing is not something you can easily ignore. If someone was with him, like we were told would be the level of care he would receive, it may have been possible to save him. Even if he couldn't be saved, just knowing he wasn't alone would have helped to ease some of the pain of losing him. But SHE LIED about him dying in his sleep (even adding insult to injury by telling us that "with a heart condition like that we can only do so much"). SHE ALSO LIED about her experience with special needs dogs, and SHE LIED about the "family home" he would be a part of. Family home means he would be a part of the family. As in NOT ALONE. But he was neglected. We asked to keep him separate from other dogs in the home because he can't have too much activity, but we didn't know she would completely alienate him from comfort and care. And the fact that he was brought in ALREADY IN RIGOR MORTIS shows the level of negligence on her part -and absolutely heinous transgression. Our poor boy was alone for much too long before he was found. The pain of losing him in this way is indescribable, and we feel so betrayed by Rover's handling of the situation. I'm writing this in tears because it's important for anyone considering her services to know that if you have a special needs dog, if you require a true family home environment for your dog, or if you have any kind of brachycephalic dog breed, DO NOT TAKE THEM HERE. She is not capable of providing the level of care they need and deserve regardless of what she claims her experience to be. Do not make the same mistake we made. read more