My efforts to have Roofmasters and Masonry complete the work we paid for has been a nightmare…read more I see now why they have gone from 4-5 stars to 3.5. Since we moved into our house, there has been a leak in the roof in our unfinished attic area. Additionally the attic vent fan stopped working. We received a reasonable quote to have the fan replaced and the leak repaired. That was in November 2022 and the work was done in march 2023 for weather safety reasons. They came and did the work in a timely manner. Since that time, the leak has continued. They have returned several times without being able to find and actually fix the leak. Now it is winter 2023 and once again, the leak has returned. Roofmasters returned several times. This time they have narrowed the leak to a lack of pipe flashing. The problem with this? In November 2022, I sent a picture of ice and water to roofmasters calling out the pipe as a possible root cause of the leak. Either it was ignored or they attempted to fix and failed, or they repaired the wrong area. Regardless, I'm easy to work with. Things get missed. But I expect a business to make it right when mistakes are made. I would have been thrilled that they may have actually found the original leak, but now Roofmasters is treating this as if it is a new problem unrelated to the previous work order to fix our leak. Apparently they consider it a new job. ITS THE SAME LEAK! And they have GHOSTED me completely when I asked them to make good on the work we paid for. It's the same leak. Same amount of water, same location. Since November 2022. In fact, we left the buckets in the same place all year by a happy accident which meant it collected most of the water to avoid damaging our ceiling. Moral of the story, expect Roofmasters to need to come back several times to fix leaks and when they finally find the root cause, don't expect them to make good on their promises and stand by the quality of their work. They will probably treat it as an entirely new job/problem. What a scam! I had originally recommended them to many other people. I've been sure to reach out and withdraw my recommendation.

Benjamin was quick to be onsite and provided an excellent overview and quote for the job…read more During initial exposure of the chimney he identified an additional issue (tuck pointing) as a result of the leak and we discussed an updated timeline as a result. There was consistent communication approaching the repair job and they stayed true to the promised deadline. This was very important to us - and they stayed late to ensure it was done. Cleanup was well done and thorough. Payment was easy and invoice was provided immediately which helped us in our specific situation! The before and after is pretty clear. I'm very confident in the job done!

We used Walton for a roof replacement after wind storms. Our experience with them (Walter, in…read moreparticular) was excellent from the first phone call to the final installation. Workmanship and professionalism were both top-notch, and they also very patiently helped us navigate our insurance claim. Highly recommend!

After a tornado toppled my chimney into my roof, Walton Contractors came to the rescue!! Within a…read moreweek of being contacted, Walton had quoted out what was needed to structurally repair my roof along with the complete shingle replacement. Tony, from Walton, arranged a meeting with my insurer to review the shortfall in the adjusters numbers and fought for me when my insurer refused to provide the proper funding. Every step of the way Tony was in contact with me, explaining what was being done with the roof and with the insurance company. In the end my roof was fully repaired AND the insurance company conceded and paid. I recommend Walton Contractors to anyone who wants the job done right!!!

5 stars for customer service and professionalism and work has not even been done yet…read more We purchased a home a couple months ago and a few things on the roof came up on the inspection report. I have called at least 6 roofers, two never showed up for estimates, a couple didn't return calls. Mark returned my call promptly and had me send over the inspection report. He contacted me less than 24 hours later and able to tell us about how old our roof is and the life expectancy. Quoted us a fair price and assured us unless something comes up, it is not something that needs to be done tomorrow. He was patient and thorough with our questions and I feel confident the work would match. In the near future, we will be using Niego Brothers Roofing.

I highly recommend Niego Roofing! I was in need of a new roof and had obtained several estimates…read morebut was undecided in which direction to go. Then a friend recommended that I contact Niego Roofing, based on his previous experience with the company. I am so glad that I did! Mark, the owner, came out to give me an estimate and I was pleasantly surprised. He was very professional, yet friendly and down to earth. His proposal was fair and detailed and he explained the process from start to finish. A week later he came by to drop off samples and offered his suggestions as to the color. The work started as scheduled and was finished in a timely manner. His crew was top notch and very easy to work with. They were friendly, very hard working, and had a system to complete the job efficiently and skillfully! The roof looks great and the clean-up was spotless. I would not hesitate to recommend Niego Roofing to any of my friends!

Had a "Pavercare" job done recently - leveling some sunken/heaved bricks and stairs, replacing some…read morebroken pavers, cleaning out weeds/grass, power washing, and re-sealing. They did a great job finding pavers to closely match our 20-yr old (no longer made) bricks that needed replacement; did a very thorough & expert job leveling problem areas; and the overall job went smoothly with great customer service along the way. Highly recommended!

I contacted this business in June and immediately left a 50% deposit after receiving a proposal for…read moremy patio project. The check was immediately cashed. I've made numerous attempts to contact the business, leaving messages for "dawn" with absolutely no response

I wasn't going to write a review on this company but it's really bothersome! I mean the deception…read moreand lies is unbelievable! We resently had hail storms and they came and I entertained them because I don't have any idea what to look for as far as roof issues, so the guy insisted to go up to the roof and inspect and then he came down and showed me pictures, lots of them with red circles telling me those are the damages that hail causes he assured me that my insurance will cover and I have to contact my insurance for inspection which I did, I doubted anything he says since I don't hear anyone in my neighborhood complaining about damages infact none in my neighborhood had any issues, he also told me my neighbor down the road-(he gave me the address)also had damage that they are tending which I found out it is not true and I told this roofing guy that it is not true. So the insurance adjuster came along, the roofing company wants to be here as well so they can point out the issues, I was told that they don't have any doubts that this claim can be denied as I have more damages than the other customers they had that was approved. Adjuster denied all the claims and no hail damage noted. This roofing company still insisted hail damages are visible. So they wanted to come up again and inspect, that's already been inspected 3 times. He wanted to appeal and resubmit additional pictures to my insurance. Before he come up to check the roof I talked to this guy and told him about the denial of the claim and the reason why, when he came down he told me the adjuster is right, no visible damages on my roof????? I mean, where are the red circles they've been showing me earlier?? this is a straight up lies and deception!!! But I am so glad I don't have any damages on my roof but why lie to me straight in my eyes. Oh my God. Talking about trust here. 3 people from this roofing company lied to me and the sad part is their manager came here too and saying the same thing.

We had storm damage and they came to inspect the roof - as they did for others in our neighborhood…read more They worked with our insurance and we filed a claim to receive a new roof. I don't believe we really needed one, but for the price we thought it would be better than waiting until we really needed one. We followed through and they installed a new roof. They slapped it together within a few hours, replaced the gutters, but also did not take out the gutter guards and trashed them. About 4-5 months later we had several strong storms, and wind tore off the flashing (~2 feet of metal is dangling) and peeled back the roof on the corner. We contacted them (seeing it was within a year of labor) and they said they'd come out to repair it. After calling them repeatedly, they finally said they'd take care of it by May 2nd, but have been a no-show and no-contact. Now seeing other reviews of this company scanning homes from "damage" makes me regret replacing the roof with them - our 7-year old roof was in good shape.

Pacc Solutions Every thing was fine UNTIL…read moreJuly 2025, 8 workers--none spoke English, Husband could not communicate with them. The 1st Adjustor from Pacc Solutions - gave our claim to another adjuster there due to the fact he refused - Text Messages. The 2nd Adjustor - gave us a very hard time returning calls and texts from Husband and Myself. I personally Contacted my Insurance Company Adjustor and told me that Pacc Solutions Adjustor was sent an invoice 2 weeks ago, I contacted Adjustor from Pacc -He said will get to it.... took total of 3 weeks before he contacted my insurance with an Invoice. I was so upset that it took 4 months before Closure of our Claim. Tried Calling Brookfield Office, Got Answer Machine.. Connected me to another Answer Machine. Getting a hold of any one there you must know there cell number, to reach out to them. The Accounting Department - Just seems like no one will contact you unless they have some new information to tell you. Almost Contacted Michael Robb at that time I believe is the OWNER? What has been said here is strictly my experience only...If anyone would ask me if I would recommend them... I think it says for itself. The Roof Is nice. Frankfort, IL.

This company is the worst. The day they were scheduled to come do my roof they slam me with a 4k…read morefee telling me my plywood is damaged when they had multiple investigation and visites to house. Let your collapse before calling these guys

Outstanding professional operation. Received detailed proposal via email quickly. Offered high…read morequality roofing material with excellent warranty in color we requested for a very reasonable price. Neighbors were very impressed with the care to clean up every last pice of old roofing material and nails.

Jimmy diagnosed the problem without guessing, his foreman was very knowledgeable and installed a…read moreRM-1500 solar fan, which began cooling my attic down immediately. Quality work and fair prices.

It is a privilege to post this review. Sam and his crew were terrific in quickly responding to a…read moredire roofing emergency and coming up with a long-term solution at a more than reasonable price. The communications were stellar and the end result was outstanding. An absolute 5 star experience! Frank Pawlak Chicago

We had an incredible experience with Sam and his crew at Illinois Affordable Roofing! We needed to…read morefix a tough roof leak asap, and Sam responded right away and made prompt plans to have it fixed. His entire crew was timely, and worked hard through completion. Their work looks great and they left the area very clean. We will definitely be using their services again, and highly recommend them to anyone needing a service they can provide.