This company replaced my deck and then ghosted me when it was time to seal it, which was included in the price and the workmanship has not held up even 2 years. I am not a person that writes negative reviews but gave him ample opportunity over these 2 years to address my concerns. read more

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I hired Kenny to build a roof deck for me. He agreed, in writing, on several occasions to secure permits. When the deck was complete he asked for final payment. I showed him all the correspondence between us where I made it clear before, during and after the job that permits needed to be part of it. When I made it clear I wouldn't make the final 1/3rd payment, he said "I have done tons of decks and never get a permit." He then agreed to come and demo/uninstall the work he did and never came back to do that. I am out $20,000 and had to demo the work myself and start over with a new contractor. I would never trust him again as he looked me straight in the face and lied on multiple occasions and I believed each time. I even gave him 3 leads on new jobs while my deck was being constructed. Please feel free to contact me with questions. read more

Kenny Ephraim Roofing - This was before the work started where he made it clear he was to get permits. I have 4 more of these during the job. - Roofing Near Me

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We Paid Kenny E. K E ROOFING & Construction $3300.00 for chimney Tuckpointing,roof leak repair and a chimney cap, they did not secure the chimney cap on the chimney and it fell off I contacted Kenny he stated he would be very busy the next several days and wouldn't be able to come until Saturday 02/17/2024 I called him back several times that day and my call went straight to voicemail. My husband called him and he told my husband the same thing he wouldn't be able to come out until the earliest Saturday 2/17/2024 so we ended up having to call a different roofing company which is well established with great reviews and listed with the Better Business Bureau. to get the chimney cap secured on. They informed us that the Tuckpointing that we paid for was not done correctly. The only thing that was done was that cement was placed around the chimney to close up the gaps and actually by them doing that they made the situation with our Chimney worse and that the Chimney is in very bad shape, now it's going to cost us 6 to 7k to get it done correctly. read more

Kenny Ephraim Roofing - They placed cement on the chimney, where the tuck pointing is supposed to be - Roofing Near Me

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Our downspout gutters were frozen with recent snow storm and cold causing water damage to the units directly below it. We got reference of Kenny and right from beginning he was very responsive and answered a lot of questions. His team was always on time and fixed the issue very quickly. The entire experience working with him from start to end was just phenomenal. I would highly recommend Kenny for your needs. Thank you to your team Kenny. read more

Kenny Ephraim Roofing - Roofing Near Me

Speaking only on behalf of the quoting process as we did not use for the work. Situation: getting water in bedroom with flat roof with deck above the leaking section (corner of the room getting water, above is the edge of the deck) The good: we called, they came out the next day. Apologized on text after I said "no one talks to me the way you guys did". The bad: quite aggressive. Use loud voices. And use words like "you definitely have mold" - we don't . Had a mold specialist out, per him it takes years for water to turn to mold but they scared the crap out of me - I was clear, leak only in winter, stated last March. Has been patched and dried... On the actual inspection of roof - no one got down to see the problem areas. No one took pictures. Only thing we were told is you need a new roof. Some of my favorite quotes "I'm not even looking at anything until you take the deck off". "Im not even gonna try give you a patch estimate.". Kenny never measured where the leak was and what was directly above and if they could find a cause. Different roofing company came after - got down on their hands and knees after measuring where the leak was..."shockingly " found it accessible without taking off the deck. Found an inch long hole, right by the gutter exiting. Patched that area and a couple other potential areas (no deck above affected area) for $150. We poured some water up there, and used a moisture meter...seeems it's fixed. Moral: you need a new roof, ok great. But that's all these folks are interested in. Up sell...and scary talk and rude, aggressive talking. read more

Kenny Ephraim Roofing - Roofing Near Me

K E was to seal front porch. As a part of the process they roughened the existing seal and underlaying concrete. Upon application of seal, I ad used concern of un-I level surface, to which I was advised the solution would level. It did not, KE didn't complete follow up appointments and refused to return any calls. They not only provided unsatisfactory work, but actually caused damage to my property without remedy. read more

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Our condo association had Kenny's team replace the flat roof on our building. We received several quotes and liked Kenny's responsiveness to our many questions, his reasonable pricing, and extended warranty compared to others. The new roof was installed in about three days which included the complete tear off with removal of a rooftop deck and new waterproofing and weep ropes under the limestone caps. The team was very quick and hard working. Several weeks after the new roof was installed we noticed a spot where a more than normal amount of water was pooling up after the rain. We let Kenny know and he had a couple guys come to buildup the spot so the water would flow to the downspouts. We would recommend Kenny's Roofing to anyone looking to have repair work or a new roof installed. read more

Kenny Ephraim Roofing - New roof - Roofing Near Me

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Kenny and his crew showed up and did a fantastic job on my deck and brick path laying in my backyard. The whole crew was very kind and a pleasure to work with from start to finish. read more

Kenny Ephraim Roofing - Roofing Near Me

We enjoyed working with Kenny and his team on our roof project. We bought a house with a 20+ year old roof and had Kenny and a few other roofers come by for a quote. Kenny was the most thorough and worked with us on the proposal so we got what we needed at a good price. They were prompt, good with communication, and took care of everything we asked of them. read more

Kenny Ephraim Roofing - Our new roof - Roofing Near Me

I notified Kenny about a leak from the roof. Someone from his team came out about three times. The leak was not fixed. I text Kenny to let him know that I knew where the leak was coming from, it was around a skylight. Kenny said he would come out Wednesday of last week. I called him, he said he forgot and rescheduled for Sunday. I knew he would not show, and true enough he did not show, call or text. read more

This is the 2nd job Kenny has completed for our family. The 1st was a leak my mom had on her flat roof that was leaking into the 2nd floor tenants apartment. This time they replaced the eave over our 2nd floor porch. We can now sit on our back porch and not get wet when it rains! They also put down a reflective coat to extend the life of our flat roof. They were quick, efficient, friendly and reasonably priced. They are always willing to answer any question, make any changes or add on's you ask for and they guarantee their work. I trust their work and would recommend Kenny to any and everyone! read more

Kenny and his team redid my back porch which included replacing large portions of the deck, power washing sanding and repainting. Kenny is one of the few contractors I've worked with who is consistently on time extremely responsive and give a fair price. Hard to find all three of those, highly recommend, and it was a pleasure working with Kenny. read more

I hired Kenny a couple years ago for tuckpointing, I thought I got a bargain but last year he finnesed me for more money on the job he had already done because of leaks resulting in a loss of cash for me. This year a contacted him again for the leaks, he initially said he would fix the problem but now he's avoiding me every time I reach out. Now he doesn't answer his phone this person is not trustworthy. I regret leaving him such a good review before. read more

Kenny was extremely responsive both when scheduling a roof estimate, and during the project. I had some soft spots in my roof and he gave me very reasonable options for both patching and a full replacement. I ended up going with the replacement but did not feel like he was selling me one way or the other unlike what some companies may do. Since the roof belonged to an HOA instead of just me, it took a while to get the go ahead for the work, but once I did, Kenny came out that same afternoon to take measurements, and his crew started the very next day. They were efficient and completed the work over 3 days due to weather delays. It started raining midway through the replacement, but they went above and beyond to make sure the roof was at least water proof during the bad weather. I have a bug screen on my door to the roof which was damaged by the crew, and they moved a small electrical fixture which they did not put back, but I texted Kenny with pictures and he was out early the next morning to fix the screen and fixture himself. Overall, I can't recommend Kenny enough. I called around to all the top rated roofers, but he stands out in professionalism and efficiency even more than larger companies. If you need any roof work done, he should be your top choice. read more

Kenny Ephraim Roofing - Top view of completed roof - Roofing Near Me

Roof repairs were completed but we had trouble scheduling. Ever since we had the work completed we have experienced a lack of quality and a low value for the amount paid. We are under warranty and have been trying to contact Kenny for nearly a year to have him uphold the contract and repair the roof where a leak is present. Avoid doing business with them at all costs. read more

Our condo association has used Kenny multiple times now for roof repairs. He has always been very responsive, easy to work with, clear on pricing and estimates and most importantly, he and his crew do good work. We just had him finish a job for us and in addition to the work we asked him to do, he also did additional checking and sealing of other areas. He and his people are always friendly and do a great job explaining the situation and documenting with pictures. We have gone through a few different roofing companies trying to find one we can rely on, and we are sticking with Kenny now. read more

We had to replace a gutter downspout so we had Kenny come over to first take a look and provide an estimate which came back reasonable. Kenny was very professional, knowledgeable and easy to work with. They did a fantastic job and we've had no issues so far. We would hire them again. read more

Read this review - it'll tell you why you should definitely reach out to Kenny if you want to replace your roof. Our condo building needed to replace the flat roof on our building and the pitched roof on our garage, and add gutters / downspouts to our garage. We reached out to 12 highly rated roofers and evaluated each based on whether or not (1) they could speak to us at our level (really, what do we know about roofs?), (2) they could remain patient and courteous despite our excessive and, I'm sure, annoying questions, and (3) they could provide an estimate promptly and at a reasonable price. We figured if a prospective contractor couldn't communicate in a way we could understand or exhibited any impatience during our search, it was going to be an unpleasant experience once we signed a contract. Kenny knocked it out of the park in all 3 areas. Prior to contacting roofers, we hired a building inspector who advised us of the key improvements we needed with a new flat roof. Unlike most roofers we spoke to and without prompting, Kenny recommended almost all of the same improvements that should be part of our new roof. Kenny warned us of likely issues that would be discovered when the old roof was removed, identified how he would charge if the extra work was excessive, showed us the extent of the extra work while he was removing the old roof, and added the agreed-on amount for the extra work. That add-on amount was far less than other roofers indicated their expected add-on charges would be. Finally, throughout the roof work, Kenny did some extra unrelated work we needed done around our building and included them as part of the original roof pricing. Our experience with Kenny went as smoothly as we could expect a major project to go. In fact, I contracted with Kenny to build my rooftop deck following his work to replace our building roof. Reach out to him - you'll be happy you did! read more

Kenny and his team were absolutely amazing to work with during all steps of our home improvement project. We had called Kenny to help replace some concrete steps and landings. Immediately following our first phone call, he promptly came out to take a look and provided us with repair services the following week. The quality of his work was excellent and superb. Can you believe I gotten compliments on my steps? I am so happy with his work. And it's held up - this service was performed months ago. I also used Kenny to seal and powerwash the limestone on the front of my house. Also truly a fantastic job. I've never seen my house look so good. I will use Kenny and team for all future projects. I've told him that he now needs to take care of all my home improvement projects. I already know I will be calling him next Spring for a bi-yearly painting job. read more

I needed a repair to my downspout which had cracked and was leaking. It was a small job for a company to do but Kenny came out, gave me a decent quote and was able to repair the problem in short order. Honest, up front and efficient. Would use their services again. read more

We have a garage deck (that we own completely) over a garage roof (that our HOA collectively owns). Our deck was falling apart and the roof under it leaked. We had been dreading getting a deck company to demolish our deck, a roofer to repair the roof, and then having the deck company come back to build us a new deck, all while dealing with the HOA to get the roof work approved and paid for. We anticipated this whole job taking months because of this. We called Kenny for a roof quote and he mentioned he could also build the deck! He gave us separate quotes for each job, both were the best prices we got from any contractors. We pushed the HOA to get the deposit ready, and Kenny started within a week. He had the whole job done in 8 days! We're very happy with our new deck and the garage roof hasn't leaked since. Kenny's price was great, his work was top notch, and he got everything done quickly. read more

Great job by Kenny and his crew on my full roof deck replacement after I discovered a leak earlier this fall. After another restoration company flaked on the job (stopped responding to requests for an updated quote for about a month... if you are worried/curious happy to divulge name over PM) Kenny and his crew matched the other company's price (and cut it by 100$!) got crews out that week and my full roof deck was replaced by the end of the next week. They completed the job very quickly and on budget from what was discussed. They also saved me money by recommending I reuse boards that weren't damaged, and also offered to sand and repaint all the old boards and they did indeed look good as new after all the work was completed! In addition, Kenny was extremely communicative across the full process and sent me photos of each stage of the job as they were working on it. Would highly recommend them to anyone looking for a roof repair/replacement for timely and honest work. read more

Kenny was hired to repair my roof on June 20th & 21st ,2022. He offered a 5 year warranty with this repair. The first time it rained after the "repair" there was still a leak. Kenny was called and came out and "repaired" it again. The leak still occurred the next time it rained. Kenny was called again and said that he would come out again. That was the end of July. Kenny has never showed. He has been called several times and does not answer. The total was about $4000, I have a receipt stating the total and the warranty offered. read more

While I can't officially say I used Kenny Ephriam Roofing for a job, I can say confidently that I almost did and the experience was awesome. I reached-out to Kenny for a leaky roof in a new house in Lincoln Square. I talked to him on Monday and we agreed to a time on Wednesday. In parallel, I contacted the Developer who got back to me on Wednesday morning an hour before Kenny was to come over to say he would have his own roofing company come over to do the work at no cost. YIKES! Kenny is on his way!! So, I reached-out as quickly as I could to him as quickly as I could -- confirming that he was indeed on-route. After explaining the story, instead of getting upset he was more than gracious and completely understanding despite being half-way to the job. So, if his work is as good as his character, I'll be hiring Kenny again at some-point in the future. Thanks for the understanding, Kenny, and all the best to you in 2019 and beyond! read more

We recently purchased a single-family home in Chicago with a flat roof. During inspection, we were told that it needed maintenance and some venting installed. Upon moving in, we started the process of getting quotes, which proved to be difficult. We had numerous companies say they couldn't come out due to the cold, or even come out but never send over the quote. Kenny was incredible from the moment we first spoke. He quickly came out, sent a quote, and not only started, but finished the project the very next day. His crew was respectful, kind, and did great work. We are very happy with the finished product and relieved to have our roof in good shape for the winter. read more

Clearing winter snow in Chicago can be a headache. I texted Kenny before a big snow storm and he quickly replied and put us on his schedule for the next day. I didn't even have to pick up the phone. He was prompt and did a fantastic job! I wasn't home at the time he stopped by so he also sent me pictures to make sure the job was up to par with my expectations. Not only did Kenny shovel and salt after that snow storm, but he frequently checks in before storms hit to see if we can use his services. It is a no brainer to have Kenny come out and do the job - I don't even have to think about it anymore because he is so proactive. We will continue to use Kenny this winter and in the future. Highly recommend. read more

Kenny Ephraim Roofing - Roofing Near Me

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I really enjoyed working with Kenny and his team to have a skylight replaced and a flat roof repaired at our condo association. He was an absolute pleasure to work with! I was very impressed with his responsiveness to my initial call, recommendations, pricing, and sense of urgency to repair the leaking skylight. I'm looking forward to working with Kenny and his team in the future for other projects and snow removal at our property! read more

Terrible. Unprofessional. Avoid at ALL costs. Communications sporadic, inconsistent with schedule. The worst. Beware. Trust me, AVOID. I am more than happy to provide copies of communications and unfulfilled promises. He responded quicker to this review than he did to request for a simple estimate. read more

Kenny and his crew came out to do a bunch of masonry work in our condo building. The price was very reasonable, the quoting process very smooth, the quality of work and communication was excellent. Very happy to have used him and will use him again for future projects. read more

When I started having leaks in the house during a rainstorm, I called Kenny to take a look and ultimately went with his quote, a full tear-off replacement of the flat section of my roof. His pricing was reasonable and he was able to complete the job quickly and with high quality. My only complaint, we had a scheduling snafu where he had to be called to an emergency job (which happens, not upset about that), but didn't communicate that to me and was a no-call no-show the day he was scheduled to start the work. However, once I got a hold of him, we sorted that out and he got the job done quickly after that. Overall I was satisfied and would hire Kenny again next time I need a roof repaired. read more

Kenny and his crew came out to resolve an issue that another unprofessional roofer had completed. The other roofing company had taken thousands of dollars from us and became aggressive when we asked for them to resolve the leak. Kenny was able to diagnose the issue, resolve by repairing properly and also asked me to wait for the next rains until making final payment - so we could be sure it was fixed! He is honest and professional and fair. Will always use Kenny!!! 10 stars!!! read more

Yesterday, 22FEB21, I called Kenny and left a message. I am impressed with his immediate response and professionalism. He arrived at my home the same day to assess the problem, provide a solution, & give an estimate. The reason I needed service was because water was dripping thru my kitchen ceiling and kitchen cabinet due to the significant amount of snow and ice on my roof. I felt at ease when he presented me with a solution and reasonable estimate. He gathered his crew and supplies and returned the same day to complete the job within 2 hours. I am grateful to wake up this morning to a dry kitchen. Thank you Kenny & your crew. Excellent work! Highly recommend! Collette K. read more

Do not hire him unless you want your money gone. seen like nice profesional guy; however, after I gave him my deposit he said had family emergency and will refund my money, still time after so many messages that he hasn't return my deposit and done any job and stopped answering now. I gave him many opportunities to refund me my deposit and nothing. I have invoices, and tons of messages that now my only option is to take him to court. don't let that happen to you and take your money. read more

I'm extremely impressed with Kenny's responsiveness and professionalism. I needed to hire a reputable contractor to shovel around my mom's home so I didn't have to worry about her safety. I contacted him the morning after a big snow storm and within an hour of talking with Kenny he and his crew were onsite! He made scheduling the job a breeze. After speaking with him, I shared my mom's contact info and he immediately called her to introduce himself and let her know he was on his way. Following the job, he called me and texted pictures to ensure my expectations with the shoveling were met. I've worked with quite a few contractors and I have to say my experience with Kenny was truly top notch. If you're in need of a contractor to help you with your snow removal, I highly recommend Kenny. read more

Things I was impressed with regarding Kenny Ephraim Roofing: - Every interaction I had with Kenny and his crew was timely. He treated me as if my project(s) are important. Calls were responded to. Work was discussed efficiently. Scheduling was adhered to. - Please know that Kenny is an extremely courteous man. This permeates the attitude of his crew(s). For the cement work in question, everything got done in ~3 weeks. From initial phone calls to touring the multiple jobsites to tenants having a pristine walkway out their front door. I recommend Kenny Ephraim Roofing. read more

Kenny came by and installed the de-icer on the eave he repaired for us today! Thank you Kenny, we appreciate your efforts to make it happen. No more ice dams! read more

Kenny and the boys did a great job! They were extremely professional and very thorough. They were also very polite with the tenants and cleaned up really well afterwards - I have seen lots of other contractors leave a mess after brickwork. I think roofing is the toughest work: intense weather conditions, hazardous materials, dangers of falling off of giant ladders, you name it - get a pro like Kenny to handle that stuff. He comes from a family tradition of this work, so it is literally in his blood. Thanks guys!!! read more

Did a great job with my tuck-pointing repairs. I had a smaller job, they could see what I needed done and didn't try to up-sell me to make it more worth there time. Will definitely contact them again for future masonry and concrete work. read more

Some siding fell off our house during one of the really windy days recently so we contacted Kenny Ephraim Roofing based on Yelp reviews. They were prompt with responding, unlike some other businesses. The work was well done and not shoddy. They also poured concrete around the foundation of our house and that was also excellent. Would highly recommend. We won't hesitate to contact again for any future needs. read more

Very pleasant to work with, reasonable pricing, detail oriented and wore masks during the entire project. Will work with again on future projects. read more