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    Pueblo Movil

    3.5 (2 reviews)
    InexpensiveMobile Phones
    Closed 8:00 am - 8:00 pm

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    14 years ago

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    T-Mobile

    T-Mobile

    (21 reviews)

    Super stoked to do business with T-Mobile. They had all the answers made it real simple not only do…read morethey have military discount. They also discount for seniors. Baba Bubba bang Thank you for my Internet service where I could never get it before up in Falbrook. You guys were rock

    I've had an extremely frustrating experience with this T-Mobile store. After purchasing two new…read moreiPhones in January, my mom dropped off her trade-in phone directly to a store representative. Unfortunately, the employee failed to follow proper protocol by not checking in the phone or adding any notes to the account confirming it was received. Later, I started getting notifications claiming the phone had never been turned in, which created months of problems and stress. I've spent countless hours speaking with representatives trying to get the trade-in credit I was originally promised. Then, after all this time, they suddenly claimed they "found" the phone but said it had "screen damage" and refused to honor the credit. If the store representative had done their job correctly in the first place, the condition of the phone would have been documented at drop-off. There was absolutely no damage. Instead, their negligence has left me paying more every month while fighting to fix an issue that was caused entirely by the store. I will continue appealing this because customers should not be treated this way. Extremely disappointing customer service and lack of accountability.

    Pueblo Movil - mobilephones - Updated May 2026

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