I came in to get a wireless charger for my phone, but it wound up not working at all. Case on, case…read moreoff, my phone, my wife's phone (both iPhone 16s, mine a Pro, wife's a Pro Max); just plain didn't work at all. Just a total dud. It was a Verizon-branded unit, if that makes any difference. So I bring it back to get it returned, since the receipt stated it was allowed under their 30-day return policy. I spoke with the same person I'd gotten it from (Chris) and he flat-out tells me "We don't take returns." Like it had been drilled into him or something. I push back, pointing to the receipt, and he says "Yeah, we don't do that here." Only when the manager (or someone I assume is the manager) comes back and hears what's going on, does the manager step in and affirm that yes, they do take returns, just not on screen protectors. Which makes sense, since those are one-use items that you can't peel off of a phone and restock. So I get my money back and leave, but no one really acknowledges or apologizes for the mistake, or the crappy product, or try to fix my issue and see if I want something else. Long way of saying... poor service, poor products, poor management, and clearly, poor training of the sales staff. I like Verizon as a brand, but this store could really use some help.

Purchased a phone here a couple of weeks ago. Unfortunately the salesperson (youngish female) was…read moreso busy trying to upsell me that she made a mistake on my order and had to start all over. While I went in for a phone only, she said you really need a case because "leaving without a case is like driving your car without a bumper" . Then I really needed a screen protector at like $70. Because "leaving the store without a screen protector is like driving your car without a front bumper". She used this tired line at least 3 times, after which, had I not been so far into the purchase process, I would have walked out and gone to an Apple Store. I always try to shop local but with Verizon I'll need to look elsewhere next time.

The store manager, Jordan, and his team are professional, courteous, and a pleasure to work with. I…read morealways feel like I'm in good hands and get the best deals when I walk in. The team takes the time to explain my bill, any deals I can jump on, and they make me feel special without taking advantage of me.

Jordan is the new Manager and currently the only person in the store. We went in on two different…read moredays to upgrade our families phones and both days he was super busy. He amazed us how efficient he multitask and assisted every Customer like they were his top priority. He is a valuable asset to this store!! Provided professional services and insight on all of our questions. Happy Customers here! Thank you Jordan.

Disrespectful location they were playing really inappropriate rap music Ni%^^* F&$;;$ etc a lot of…read moreN word songs Really loud going into the parking lot when I went in there to notify them that they're inappropriate music was playing well into the parking lot disturbing other businesses send the sales rep response was "it's a a free country and trying to attack me tell me about 30 minute parking which I wasn't even parked and he was rude and defensive I will definitely will not be purchasing my family 8 line deal over to this location I recommend not to spend your money here

Worst customer service! Manager is a lady who doesn't know what she's doing and on top of that is…read moresuper rude! Looked at us like we were about to rob her. Usually go in and girl is really helpful and nice. Don't know if she no longer works there but store is a mess! Shame on management! Will no longer take my business there!

Sarah and Alex are amazing !!! Went above and beyond. Excellent service !!! Thank youread more

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

I got my laptop fixed the other day and this company did a fantastic job…read more Very professional and understanding to my needs. They were very prompt in fixing my laptop and getting it back to me. I recommend giving this company a chance in any IT work. You will not be disappointed. Thank you!!!

From the owner: Here at GOT2FIX we specialize in all electronic repairs such as, smart phones/screen repairs,…read morecomputers, data recovery and tablets. Our mission is to ensure that every client has an experience that is nothing short of perfect. The way we accomplish that is by only using top quality products to fix your devices and being able to do so at an affordable price.