Super stoked to do business with T-Mobile. They had all the answers made it real simple not only do…read morethey have military discount. They also discount for seniors. Baba Bubba bang Thank you for my Internet service where I could never get it before up in Falbrook. You guys were rock

I've had an extremely frustrating experience with this T-Mobile store. After purchasing two new…read moreiPhones in January, my mom dropped off her trade-in phone directly to a store representative. Unfortunately, the employee failed to follow proper protocol by not checking in the phone or adding any notes to the account confirming it was received. Later, I started getting notifications claiming the phone had never been turned in, which created months of problems and stress. I've spent countless hours speaking with representatives trying to get the trade-in credit I was originally promised. Then, after all this time, they suddenly claimed they "found" the phone but said it had "screen damage" and refused to honor the credit. If the store representative had done their job correctly in the first place, the condition of the phone would have been documented at drop-off. There was absolutely no damage. Instead, their negligence has left me paying more every month while fighting to fix an issue that was caused entirely by the store. I will continue appealing this because customers should not be treated this way. Extremely disappointing customer service and lack of accountability.

Purchased a phone here a couple of weeks ago. Unfortunately the salesperson (youngish female) was…read moreso busy trying to upsell me that she made a mistake on my order and had to start all over. While I went in for a phone only, she said you really need a case because "leaving without a case is like driving your car without a bumper" . Then I really needed a screen protector at like $70. Because "leaving the store without a screen protector is like driving your car without a front bumper". She used this tired line at least 3 times, after which, had I not been so far into the purchase process, I would have walked out and gone to an Apple Store. I always try to shop local but with Verizon I'll need to look elsewhere next time.

Everything went smooth and Rob was patient and professional. He had many things going on at once…read moreand handled everything so well. His kindness and knowledge was so refreshing and appreciated. Thanks Rob!!

The store manager, Jordan, and his team are professional, courteous, and a pleasure to work with. I…read morealways feel like I'm in good hands and get the best deals when I walk in. The team takes the time to explain my bill, any deals I can jump on, and they make me feel special without taking advantage of me.

Jordan is the new Manager and currently the only person in the store. We went in on two different…read moredays to upgrade our families phones and both days he was super busy. He amazed us how efficient he multitask and assisted every Customer like they were his top priority. He is a valuable asset to this store!! Provided professional services and insight on all of our questions. Happy Customers here! Thank you Jordan.

Disrespectful location they were playing really inappropriate rap music Ni%^^* F&$;;$ etc a lot of…read moreN word songs Really loud going into the parking lot when I went in there to notify them that they're inappropriate music was playing well into the parking lot disturbing other businesses send the sales rep response was "it's a a free country and trying to attack me tell me about 30 minute parking which I wasn't even parked and he was rude and defensive I will definitely will not be purchasing my family 8 line deal over to this location I recommend not to spend your money here

Worst customer service! Manager is a lady who doesn't know what she's doing and on top of that is…read moresuper rude! Looked at us like we were about to rob her. Usually go in and girl is really helpful and nice. Don't know if she no longer works there but store is a mess! Shame on management! Will no longer take my business there!

Sarah and Alex are amazing !!! Went above and beyond. Excellent service !!! Thank youread more

From the owner: Switch today & enjoy America's largest 5G network.read more

I got my laptop fixed the other day and this company did a fantastic job…read more Very professional and understanding to my needs. They were very prompt in fixing my laptop and getting it back to me. I recommend giving this company a chance in any IT work. You will not be disappointed. Thank you!!!

From the owner: Here at GOT2FIX we specialize in all electronic repairs such as, smart phones/screen repairs,…read morecomputers, data recovery and tablets. Our mission is to ensure that every client has an experience that is nothing short of perfect. The way we accomplish that is by only using top quality products to fix your devices and being able to do so at an affordable price.

Amazing! I went in for two new phones and a lower phone bill which happened! Dee was so helpful and…read moregot me the best deal. She was friendly fast and efficient. I really felt like she was trying to help me out and not just make a sale. I love the location I did not have to drive to Temecula! This is an amazing addition to Radioshack and Dee is the best

From the owner: We Specialize in wireless needs, including home phones and wifiread more