I've had an extremely frustrating experience with this T-Mobile store. After purchasing two new…read moreiPhones in January, my mom dropped off her trade-in phone directly to a store representative. Unfortunately, the employee failed to follow proper protocol by not checking in the phone or adding any notes to the account confirming it was received. Later, I started getting notifications claiming the phone had never been turned in, which created months of problems and stress. I've spent countless hours speaking with representatives trying to get the trade-in credit I was originally promised. Then, after all this time, they suddenly claimed they "found" the phone but said it had "screen damage" and refused to honor the credit. If the store representative had done their job correctly in the first place, the condition of the phone would have been documented at drop-off. There was absolutely no damage. Instead, their negligence has left me paying more every month while fighting to fix an issue that was caused entirely by the store. I will continue appealing this because customers should not be treated this way. Extremely disappointing customer service and lack of accountability.

Employees are real sketchy leaving out major details regarding service, pricing and equipment. They…read morerun a hard credit check on internet service but failed to be honest when signing up. Definitely not trustworthy.

We contacted Simply Wired to troubleshoot our landline phone and improve internet access throughout…read moreour home. Brian came to meet with us, look at the house and property layout, and suggest various options. Recognizing and appreciating the home's age and historical significance, he proceeded to provide recommendations that would avoid or minimize drilling into the concrete walls and hard wood floors as well as keep the wiring out of sight. The Simply Wired team was amazing! They first focused on troubleshooting the phone landline and ports and found various fixes that needed to be made including up on the roof at the entry point of the phone service line. Once all the phones were working, his team proceeded to crawl into spaces in the basement and attic to route wiring throughout the home, which was a difficult and dirty task on a hot day. They successfully installed a router and multiple access points and drops and made adjusts as needed based on signal strength and reliability. The Simply Wired team was professional, responsive, thorough, and clean throughout the entire job. We have worked with other contractors over the years in various fields where the service and quality were lacking, but working with Brian and Ramon was an absolute delight, and I highly recommend Simply Wired.

Brian and his assistant did a fantastic job of retrofitting my house with more network drops! I had…read moreexceptionally high requirements for the 10 drops I needed in my house. I spec'd out datacenter grade CAT6A and associated components. Brian's work is very high quality and he was very flexible and always listened to exactly what I wanted. And trust me, I was VERY specific, as I'm an IT Pro/Blogger. I'm VERY hard to please, and I was very happy with the work. I wanted my wiring closet to look like a work of art, and it does! While I connected and labeled the patch cables myself, his home run keystone runs were exceptionally tidy. I would hire him in a second for any future drops.

I work for a local staffing agency in San Diego, Go-Staff Inc. in the Clairemont/Kearny Mesa (So…read more California) area. Our company has worked with Ztelco for multiple years. I've had the pleasure of interacting with this company for the past 2 years. The Ztelco crew that handles Go-Staff's account...Adam V, Ese S, & Fernando are a great team to have, hands down. The team has always been professional, supportive, diligent in the task at hand and the follow up is always appreciated. It is easy to ask for help; email, a phone call, or even a message in Slack. Ztelco is always available and always willing to help. THANK YOU!

The service was just okay and over priced. I started with a different provided and am having one…read moreheck of a time trying to cancel my service with these people. I cancel and then kept getting charged for months. shop around you can find better.

Pleasure working with Mark. Installation of Ethernet cable went smoothly. I would definitely…read morerecommend him.

I cannot recommend Mark at Telesystems highly enough! I have an older home with no existing…read moreethernet hookups and a pretty complex setup--over 25 cables needed to be run up from the crawl space and down from the attic, plus installation of a rack with switches. Mark handled it all with absolute precision and an attention to detail that was nothing short of a masterclass in how this kind of work should be done. As someone who works in tech, having a reliable and high-performance network is critical for my daily uploads and downloads--and thanks to Telesystems, everything came out perfectly. The setup is not only functional but also incredibly clean and professional. If you're looking for someone who truly knows what they're doing and takes real pride in their work, Mark is your guy. This was A+ service from start to finish.

The company was able to get my installation rescheduled and on time for my move in, however, it…read moretook a lot of work to get there. I had to call every day to get updates from their customer service line, and every day I needed to "re-explain" the issue all over again as oftentimes the notes put on my case by previous reps would not show up for the new rep I was speaking to; Even the escalation department had trouble finding information about my case. Additionally, the phone customer service reps could not access and were unaware of, the conversations and information I had with the customer service team via Facebook messenger. Furthermore, neither the customer service department nor the escalation department could contact their installation team without going through a "middle-man" department called dispatch. Turns out everything was scheduled and ready to go from the start, according to my builder, who was one of only two groups able to get consistent contact with the installation team. There were various other frustrating oddities I encountered in my communications with Frontier: there was the escalation department rep who promised to followup every day until the issue was resolved but then went silent after day two having been unable to provide me any updates at all regarding my case; there were the numerous attempts made, or so I was told, to contact the installation/engineering team and dispatch team to no avail, or so I think because there was no followup, etc etc. The only team on Frontier seemingly able to contact the installation department was the one I contacted Via Facebook messenger. In summary, the company provides a good service, no internet problems as of yet, however, their inter-departmental communication is non-existent. You as a customer will be left in the dark, it is very much a blind leading the blind operation.

The absolute worst customer service experience that could possibly exist. Virtually impossible to…read morespeak to a real person, everything is AI whether by chat or by phone call. It has only gotten worse since being bought out by Verizon. Hate this company with my entire soul--which is aggravating enough because I do not want to give so much feeling to a corporation, but they make sure to take you to that point. Internet service is mid.

We've used TVC for ten years, ever since Madison Executive Suites opened for business, and they…read moreinstalled our system and continue to integrate new tenants that move in. We highly recommend them. Ken is our technician and we are in terrific hands.

Great service and outstanding recommendations. We needed to establish 4 virtual offices (4 people…read moreworking from home). TVC recommended a fantastic phone system and provider. The four locations communicate as though they are in the same office. TVC did the programming and training for the phones, got us up and running. One year later, it still works like a charm. Very professional and reasonable. I've used this company for over 20 years with similar good results.

Answered phone and I explained my project to have house wired for ethernet during the remodel. He…read morewanted to charge me for an estimate for his time to come look at the project. No thank you. My review is based solely on that phone expereince only! I have two other companies schduled to come out for free estimates. That is the cost of doing business, A customer gets (3) bids and you do your best to sell your services and your experience to said customer.

Was pleased with a neat, clean job of Starlink installation. Kurt was easy to communicate with and…read morehelpful in providing information before purchase for an installation that was not just out of the box. Following the installation he saw to it that everything was connected and operating properly. I would feel very comfortable in having him do any work I needed in the future.

If you are in the temecula area give them a buzz, very responsive and quick and knowledgeable to…read morewhat I needed .. They are open for business during COVID19

I called to have my Samsung 9s plus battery changed. They came out to my home the same day and…read morechanged out the battery. Took only 30 minutes. Fast service at my door at a great price. What else can you ask for? I will be calling again for my phone or computer needs.