Paul and Travis are excellent. They do excellent work at a great price. I wont use anyone else but…read morePaul. They handled a very complicated situation with ease and took care of any issues as they arose.

Couldn't be happier with the service. Paul and Travis were on time, professional, organized, and…read morethey explained each step of what they were doing. Legitimately happy to recommend them to anyone.

The company was able to get my installation rescheduled and on time for my move in, however, it…read moretook a lot of work to get there. I had to call every day to get updates from their customer service line, and every day I needed to "re-explain" the issue all over again as oftentimes the notes put on my case by previous reps would not show up for the new rep I was speaking to; Even the escalation department had trouble finding information about my case. Additionally, the phone customer service reps could not access and were unaware of, the conversations and information I had with the customer service team via Facebook messenger. Furthermore, neither the customer service department nor the escalation department could contact their installation team without going through a "middle-man" department called dispatch. Turns out everything was scheduled and ready to go from the start, according to my builder, who was one of only two groups able to get consistent contact with the installation team. There were various other frustrating oddities I encountered in my communications with Frontier: there was the escalation department rep who promised to followup every day until the issue was resolved but then went silent after day two having been unable to provide me any updates at all regarding my case; there were the numerous attempts made, or so I was told, to contact the installation/engineering team and dispatch team to no avail, or so I think because there was no followup, etc etc. The only team on Frontier seemingly able to contact the installation department was the one I contacted Via Facebook messenger. In summary, the company provides a good service, no internet problems as of yet, however, their inter-departmental communication is non-existent. You as a customer will be left in the dark, it is very much a blind leading the blind operation.

The absolute worst customer service experience that could possibly exist. Virtually impossible to…read morespeak to a real person, everything is AI whether by chat or by phone call. It has only gotten worse since being bought out by Verizon. Hate this company with my entire soul--which is aggravating enough because I do not want to give so much feeling to a corporation, but they make sure to take you to that point. Internet service is mid.

Answered phone and I explained my project to have house wired for ethernet during the remodel. He…read morewanted to charge me for an estimate for his time to come look at the project. No thank you. My review is based solely on that phone expereince only! I have two other companies schduled to come out for free estimates. That is the cost of doing business, A customer gets (3) bids and you do your best to sell your services and your experience to said customer.

Was pleased with a neat, clean job of Starlink installation. Kurt was easy to communicate with and…read morehelpful in providing information before purchase for an installation that was not just out of the box. Following the installation he saw to it that everything was connected and operating properly. I would feel very comfortable in having him do any work I needed in the future.

THE BEST IN THE BUSINESS! I hired Unify Smart Home to set up surround sound systems for two of my…read morehomes. First, I purchased my Sonos ARC, sub, and receiver through them. For my first home, the actual owner showed up for my installation. This guy was amazing! He connected my Sonos Arc and Sub in my living room and ran my wired outdoor speakers through my walls using the Sonos receiver. I was so impressed I hired them a second time. Next, Unify connected my Yamaha receiver to my second home's upstairs loft. Again, they ran the speaker wire through the walls and ran power and HDMI cables through my cabinets. I also purchased a second sub and receiver from Unify for my living room and had the tech connect my ARC, two subwoofer, game room, and outdoor speakers. These guys are true masters of their art! I will be calling them to set up my smart home soon.

Impossible to get a response from. Long on promises short on delivery. I installed an expensive…read moresystem by them of which they have difficulty in programming, managing and repairing. Very, very poor communication from all participants. I would not use again!!!!

Rude and not welcoming. Definitely do not use this location. All we wanted was to upgrade our…read morephones. But the gentleman who was helping acted like he did not like his job and treated us like we were beneath him. Went to AT &T. His attitude confirmed it.

Ok first off I never ever have rated a phone store. Because basically all of them suck. Let's be…read morereal. No one wants to go to the "phone store" to fix their phone. .... but wait there is hope in the name of Hugo. Almighty Hugo is the gd man! No joke. He saw when we walked in that I was already irritated, having to deal with the company on the phone for 2 days to take care of my "complicated" situation. So when Hugo saw us walk in. Me irritated. He jumped into action. He was patient and sweet. And professional and helpful. And litterly went threw everything step by step. I applaud the customer service skills this man has and he deserves not only another vacation but a raise! And I cannot praise him enought. THANK YOU ALMIGHTY HUGO. I applaud you!. ....with that being said if you have phone needs. Go see this guy he will fix it. Promise you that! Thank you again Hugo it ment so much.....

I work for a local staffing agency in San Diego, Go-Staff Inc. in the Clairemont/Kearny Mesa (So…read more California) area. Our company has worked with Ztelco for multiple years. I've had the pleasure of interacting with this company for the past 2 years. The Ztelco crew that handles Go-Staff's account...Adam V, Ese S, & Fernando are a great team to have, hands down. The team has always been professional, supportive, diligent in the task at hand and the follow up is always appreciated. It is easy to ask for help; email, a phone call, or even a message in Slack. Ztelco is always available and always willing to help. THANK YOU!

The service was just okay and over priced. I started with a different provided and am having one…read moreheck of a time trying to cancel my service with these people. I cancel and then kept getting charged for months. shop around you can find better.

Helped me install 4 PoE security cameras along the outside of my house with new cable drops, and…read moreswapped out my old/tiny network media cabinet with a much larger one. Very friendly, knowledgeable, and professional.

Marcus and his team did a great job installing our new camera system. He worked with us to…read moredetermine the optimal placement for our cameras and then wired everything up the way we wanted. Definitely recommended!

These guys do an awesome job , no matter what we have asked them to get done its done and done…read morewell. From ecommerce website to multiple projects the team has made us feel like the not only care but part of the gang like family , feels good knowing they care as much as they do, they say a fish rots at the head well, this fish is alive and well hungry too for helping others , wish other businesses understood what they do ...its people that make it happen. These people get it , try their services you wont disappointed . There leadership is obviously top notch because everyone there we have dealt with has been exactly that top notch. We highly recommend Kevin and his team.

I do not like writing bad reviews but this one deserves it…read more Horrible customer service. Service has been down for about a week. I have called numerous times, I have been promised a resolution and a callback. So far nothing.

We switched to Nemerald for our VoIP needs, and the difference has been incredible. The setup was…read morestraightforward, and their platform is easy to navigate. Call quality is superb, even during peak hours, and their pricing is very competitive for the features provided.

We received excellent tech support from Cliff at Nemerald! He was extremely patient and was able…read moreto help us resolve our call routing issues.